00:00 Supportive connections enrich life experiences positively.
08:05 Early childhood memory of parent's volunteer work.
14:08 Develop emotional intelligence through listening and understanding.
16:27 Lockdown united colleagues, changed workplace interactions.
26:18 Colleagues engaged in extensive chat, questions documented.
31:12 Discussing race with children through support network.
34:01 Friends divided over social and cultural issues.
40:39 Privilege: It's about experiences not endured, challenging perception.
47:50 Slow bullets penetrate metaphorical and literal armour.
53:34 Imagining glasses to see colleagues' minds.
56:17 Work hard, invest time to know people.
01:01:32 Self-worth surpasses money; focus on fulfilment.
01:06:45 Exciting guests, feedback welcome, contact Joanne.