WEBVTT 00:00:03.670 --> 00:00:09.210 Hello, everyone! My name is Joanne. Look what i'm your host for the inclusion Byes Podcast. 00:00:09.640 --> 00:00:17.260 In this series I have interviewed a number of amazing people that simply had a conversation about the subject to inclusion belonging, 00:00:17.310 --> 00:00:20.869 and generally making the world a better place for everyone to drive 00:00:21.430 --> 00:00:27.890 so to join me in the future. Then please do drop me aligned to Joe Dot Lockwood. That's the change. Happen dot co dot uk 00:00:27.970 --> 00:00:31.719 as s w change happen dot Co Uk: 00:00:32.720 --> 00:00:37.669 you can catch up with all of the previous shows on itunes spotify and the usual places. 00:00:38.150 --> 00:00:42.559 So plug any headphones. Gravity Caf: Let's get going 00:00:43.490 --> 00:00:45.980 today is episode seventy, 00:00:46.140 --> 00:00:49.139 with a title, a new diversity, 00:00:49.690 --> 00:00:53.099 and I the absolute honor and privilege to welcome me to seeing 00:00:53.170 --> 00:01:00.580 in Asia, describes itself as someone who brings home to people that crying need for generational relevance, 00:01:00.920 --> 00:01:09.680 and who opens their eyes to the threat. Generational dissidents can hold to our collective mental and emotional health, 00:01:10.040 --> 00:01:18.989 and asked Nature to describe a super, she said, a deep desire to leave behind her. A generation is more potent, progressive, 00:01:19.180 --> 00:01:21.739 and productive that her generation. 00:01:22.030 --> 00:01:24.460 Hello, Nature! Welcome to the show! 00:01:25.430 --> 00:01:44.139 Hi, Joe! It's lovely to be here, and it's like a dream. We were in Dublin just twenty days ago, attending the global Speaker Summit. And here we are across the oceans, doing a podcast on my favorite subject, Generational diversity. Thank you, Joe, for this opportunity. 00:01:44.150 --> 00:01:49.529 Absolute pleasure, and it was absolutely wonderful to meet you in person, as you say, a couple of weeks ago. 00:01:52.050 --> 00:01:53.630 So nature 00:01:53.930 --> 00:01:57.869 um! What do you mean by a new diversity. 00:02:00.030 --> 00:02:12.459 We talk about diversity in terms of gender ethnicity, socio-economic differences, but generational is a diversity that is just beginning to emerge. 00:02:12.650 --> 00:02:17.659 I do believe that it presents very unique challenges. 00:02:17.950 --> 00:02:30.209 The interesting thing about generational diversity. Joe, is that each and every one of us is going to be experiencing this because we are going to enter different age groups, 00:02:30.220 --> 00:02:44.919 so everyone is going to be affected by it. There are very special circumstances today that make this a very crucial critical diversity which ought to be studied very, very seriously. 00:02:46.030 --> 00:02:47.150 Yes, you 00:02:48.040 --> 00:02:49.630 Yeah, I I 00:02:49.820 --> 00:03:02.799 you're right. And I think that's quite insightful. We are all going to a step. Is this experience generational diversity? Because we will all boss, we may stay within our own generational bound. 00:03:03.280 --> 00:03:11.589 That bound relatively changes as time progresses and new generations. Come along, you cultures come along new ways of thinking. Come along, 00:03:11.600 --> 00:03:29.789 and we almost like decay into the past, if you like, for a better way of putting it. So. Yeah, it's It's It's something that everybody that we all experience, and it's saying isn't it, We we're all in. We all in the same storm but different boats. So we're all in the same generational um momentum. 00:03:29.800 --> 00:03:31.990 But we're experiencing in a slightly different way. 00:03:32.410 --> 00:03:43.709 In fact, there are micro-generations today because things are changing so fast, and it is the technology around us that has given 00:03:44.110 --> 00:03:51.320 generations that are coming up now a form of autonomy and agency that perhaps you and I 00:03:51.350 --> 00:03:55.350 have never seen before. So they are very fundamental 00:03:56.020 --> 00:04:05.740 social systems, dynamics that are under threat. Today, for instance, the collapse of authority, you might have a young person. 00:04:05.950 --> 00:04:15.590 We feel today that they don't need their grandparents anymore. They don't need their parents anymore. They have such power and their fingertips, thanks to the Internet, one hundred and fifty. 00:04:15.600 --> 00:04:28.850 So these are phenomena that need to be very, very closely studied, researched, and spoken about, so that everybody at places of work at home in public spaces, is aware 00:04:29.580 --> 00:04:31.869 of what is at play. 00:04:32.100 --> 00:04:36.280 And how can we be more productive and happier, 00:04:36.430 --> 00:04:40.749 who doesn't want a happy workforce that over delivers. Right? 00:04:41.720 --> 00:04:53.400 Yeah, we want discretionary effort. We want that sense of belonging. We want that um empowerment we want that that is 00:04:53.460 --> 00:05:01.680 is connections within our workplace, and and those those can be tricky when you've got same multiple generations. 00:05:01.780 --> 00:05:04.530 Multiple viewpoints, both of all the 00:05:04.630 --> 00:05:10.500 biases we may be to develop a perspectives in our own life because we've been brought up 00:05:10.760 --> 00:05:12.579 across generationally. 00:05:12.720 --> 00:05:15.280 Our viewpoints are often anchored 00:05:15.490 --> 00:05:20.249 to the situation. We were where we grew when we developed, or grew, or or experience something 00:05:21.240 --> 00:05:22.560 absolutely. 00:05:22.610 --> 00:05:29.359 And we need to remind ourselves, Joe, that this generation gap is unique, 00:05:29.650 --> 00:05:33.600 never ever unprecedented. And The reason is 00:05:34.000 --> 00:05:40.039 that this is not about style, or music, or sexual experimentation or consumption. 00:05:40.150 --> 00:05:43.090 This gap is about language. 00:05:43.120 --> 00:05:49.930 There are battles over inclusivity, about diversity and power structures. 00:05:50.260 --> 00:05:57.229 And just to make a representative case, I usually use two terms: Pomer and Zuma. 00:05:57.810 --> 00:06:15.979 They are not entirely accurate, but for the sake of argument. Let's say a boomer wanted a paycheck. Once a zoomer looks for purpose. For one, it is satisfaction for the other. It is development. One Once a boss or worked with the boss and the other 00:06:15.990 --> 00:06:17.870 it looks for a coach today. 00:06:18.590 --> 00:06:37.150 One it is a job for the other. There's a life for one. There's a job in a government military public sector, and for the other it's their own business. So there are very, very fundamental differences that we need to be aware of, because at work they present themselves in different expectations, one 00:06:37.840 --> 00:06:46.890 in different definitions of yes, different definitions of let's say excellence or ethics, or what culture expectations. 00:06:47.180 --> 00:06:52.419 That's why this new generational diversity needs to be 00:06:52.540 --> 00:06:53.610 studied. 00:06:53.820 --> 00:06:58.139 Yeah, I mean the reason, I think that's insightful and 00:06:58.590 --> 00:07:08.539 opening my eyes is because I I live and work, and I've been spent most of my life in the Uk uh the south of the south of England, 00:07:08.550 --> 00:07:22.150 and you are based in hydra bad in India. Uh, presumably you've spent a a good proportion of your life in a very similar area to that. So what you're saying there from the other side of the world across several continents 00:07:22.430 --> 00:07:40.920 is very similar to my perception of my reality. So this is a cost generational, cross, cultural experience as Well, so we're not saying A a boomer from your continent has vastly different expectations than the boomer for my constant Yes, we have different 00:07:40.930 --> 00:07:55.310 um nuances because of our cultures, the fundamentally the desires and needs because we're living in a global world. Now, connected global, we're, we're homogeneizing around common thinking and common experiences aren't we. 00:07:56.930 --> 00:08:11.979 So today each generation is like a culture, so that is one with their own language, with their own visuals, with their own values that they internalize, and they practice. So that is one second, one hundred and one 00:08:12.590 --> 00:08:15.659 in India. There has, 00:08:15.920 --> 00:08:26.860 you know, the social revolution has happened so fast. Currently several revolutions are going on in my country there is the industrial. There is your political one. 00:08:27.180 --> 00:08:43.400 The most important is a social revolution, a foot around me, and until the two thousand and thirteen. I was quite blissfully unaware of this generational gap, and how fundamental it could be. There were two incidents, Jo, that happened in two thousand and thirteen. 00:08:43.590 --> 00:08:53.079 My husband is a fighter pilot, and we were posted at an Air Force base, where a mig twenty one crashed and the twenty five-year-old pirate lost his life. 00:08:53.110 --> 00:09:10.459 Of course. The plane went down too. Now crashes have happened before What was disturbing about this was the cause. The cause was sleep, deprivation, social media addiction. This young Violet was up at night 00:09:10.590 --> 00:09:17.170 chatting up with his girlfriend. Now this is something that did not happen in one thousand nine hundred and eighty six. When I got married 00:09:17.390 --> 00:09:24.729 my husband was flying those days, and he told me very firmly that escape is very important, 00:09:24.940 --> 00:09:44.920 that is one. Imagine the extent of the loss, and the second was in two thousand and thirteen. My daughter! She was twenty three. Then she went to depression completely out of the blue for us unexpected. We considered ourselves fairly progressive parents. We read up on the 00:09:45.010 --> 00:09:48.559 new ideas around, and we thought we were on top of it. 00:09:48.720 --> 00:09:51.239 But here we were faced with this 00:09:51.690 --> 00:09:57.879 very desolate, bleak, and frightening experience with our older one, who 00:09:58.170 --> 00:10:01.380 all the check boxes. And here she was 00:10:01.400 --> 00:10:14.779 with this very dark space that made me set up and start looking around what is going on. And that's how my engagement with generational diversity started, 00:10:16.040 --> 00:10:17.530 And so 00:10:18.290 --> 00:10:24.679 the more I started the more I realized that because of the hyp connectedness to Rajo, 00:10:24.850 --> 00:10:29.269 whether it's Uk: whether it's South Africa, or whether it's India. 00:10:29.830 --> 00:10:41.820 This is. There is a mass, mind, you know, almost a colonization of minds, young minds, I say colonization of young minds that is happening around us, 00:10:41.960 --> 00:10:44.020 So it's hard to say 00:10:44.520 --> 00:10:49.569 what is influencing the young people the next generation all across the world. 00:10:49.660 --> 00:10:51.330 It is mostly 00:10:51.420 --> 00:10:56.600 the same similar information that they are getting from the Internet unfiltered information. 00:10:59.170 --> 00:11:03.799 Yeah, as I As I was talking now, I was thinking that uh, 00:11:05.320 --> 00:11:17.119 my generation, if you like. Um, we'll always see. I I think you would class as a Gen. X. Uh born in the mid sixty S. I'm, i'm just a Gen. X, not a a a boomer. 00:11:17.300 --> 00:11:18.560 So 00:11:19.080 --> 00:11:21.889 I But I spent most of my life 00:11:22.280 --> 00:11:36.430 in a technical. It connected. So I was always at the leading edge of technology. Um, creating knowledge, training other people to use it. And also I spent a lot of my lot of my 00:11:36.540 --> 00:11:45.689 formative years, my twenties about thirty to fortys, traveling around the world. Um for work and also for pleasure. Um going to 00:11:45.700 --> 00:11:57.849 world meetings of of of of in networking and home hosting in people's, homes, and living with people in their countries. So I I've always considered myself to be not a uh, 00:11:58.030 --> 00:12:08.189 a true Gen. X. So in terms of technology or connectedness, because I I feel like I've got those aspirations. I think one thing that's taught me in the last two years with Covid 00:12:08.200 --> 00:12:19.650 is that I was already ready for a technical, global perspective and not seeing things very parochial, a very low Cal based, but more what we do globally. Um. So is 00:12:19.660 --> 00:12:28.309 what I think we're trying to say is, we've got to be careful. We don't create stereotypes or label people as being of a certain age. Some some of it is, 00:12:28.530 --> 00:12:30.130 it's mindset, 00:12:30.300 --> 00:12:33.550 but I also appreciate. There is. There is some definite 00:12:33.580 --> 00:12:44.179 generational anchoring of my age. That means, I do think, in different ways than someone who's maybe uh a a a zoomer, as you, as you call them. Yeah, 00:12:45.210 --> 00:12:46.550 that's true. 00:12:46.690 --> 00:12:49.969 The only thing today is that 00:12:51.710 --> 00:12:55.050 what's happening is again the rate of change. 00:12:55.210 --> 00:13:02.909 For instance, today the average age of founders of unicorns would be, let's say, thirty, one, 00:13:03.270 --> 00:13:15.890 and the age of the Ceos will be forty, one, perhaps, and many of them have little guidance or experience to run companies that are scaling very quickly, 00:13:16.400 --> 00:13:22.099 like they say this has yet no microwave in the market for leadership skills. 00:13:22.260 --> 00:13:30.590 So one is awareness, a global viewpoint like you, developed because of your traveling, which is, which is great. But 00:13:30.910 --> 00:13:32.180 the other 00:13:32.640 --> 00:13:33.530 is 00:13:34.290 --> 00:13:40.849 what is what is going on in in what places, in companies and businesses 00:13:41.250 --> 00:13:42.270 so 00:13:42.510 --> 00:13:53.419 far is moving younger and younger, and the older people, many of them begin to feel irrelevant, George Day, and that's a paradox, because longevity 00:13:54.000 --> 00:14:12.800 is that it gets better and better. People are living longer. They stay healthy. They are quite aware of medical issues, and they would like to stay relevant. And however they begin to feel out of place. So the thing in being aware of generational diversity is 00:14:13.200 --> 00:14:29.349 to examine and apply ways in which we can include the different generations, and read the benefits of their very unique strength. Because, let's say, for the younger unicorns, 00:14:29.360 --> 00:14:38.759 there's no microwave as yet in the market for leadership skills, so you can't instantly have them learn how to lead, 00:14:38.860 --> 00:14:40.480 so they, 00:14:40.520 --> 00:14:50.239 while the older generation may lack in what you call digital intelligence, maybe team, but they can make up an accumulated in you. 00:14:50.610 --> 00:14:59.679 So these are ways to get together various diverse generations, age diversity, and 00:14:59.900 --> 00:15:08.059 make the most of their strengths. But for that, managers and their leaders have to be up to speed with the 00:15:08.240 --> 00:15:15.190 how differently these various generations think, and what their life paradigms are. 00:15:15.210 --> 00:15:17.530 Finally, that is important. 00:15:18.210 --> 00:15:33.810 Yeah. And I saw so my generation Um, without casting any discussions on your age. But maybe our both senior generation here is that we grew up in a world where leadership wasn't 00:15:34.860 --> 00:15:37.080 nurtured with Eq. 00:15:37.520 --> 00:15:46.400 Or even see queue or d queues d key with an exist that time, so we can open it very much more command to control hierarchical. 00:15:46.420 --> 00:15:47.840 Um: 00:15:48.880 --> 00:15:56.140 Yeah. Not necessarily. Dictatorship, certainly authoritative, like leadership, whereas the leadership styles that work better today. 00:15:56.680 --> 00:16:05.729 A more collaborative, the more transformational, the more bottom up. Um, and some, maybe leaders who are 00:16:06.010 --> 00:16:08.619 forty forty-five, fifty plus 00:16:09.110 --> 00:16:12.200 haven't necessarily grown their career 00:16:12.220 --> 00:16:15.230 with that mindset. And that's a That's a real tough, 00:16:15.530 --> 00:16:18.819 tough, retraining for me at least, to get a head. I understand 00:16:20.310 --> 00:16:21.550 absolutely. 00:16:21.700 --> 00:16:23.030 Certainly 00:16:24.540 --> 00:16:33.090 it is, it is, and it requires an entire process of reframing, their assumptions, 00:16:33.150 --> 00:16:41.969 being willing to listen, being willing to speak. Only, like they say, twenty five percent of what they're thinking and it 00:16:42.270 --> 00:16:48.060 Yes, it is, but it has to be done. Because today, Joe, 00:16:48.300 --> 00:16:50.849 we need to appreciate 00:16:50.920 --> 00:16:51.890 that. 00:16:51.920 --> 00:17:05.740 For instance, I call myself a temperature. But what is preaching today? What does it imply? Well, breaching today is start where the next generation is not from where you are, 00:17:06.500 --> 00:17:16.989 so it's not a bridge from me to the next. You know you are helping them build a bridge from where they are and where they want to go. 00:17:17.369 --> 00:17:20.069 That is Jed prison here in this case. 00:17:20.180 --> 00:17:35.019 So that level of empathy, that willingness to acknowledge that things have changed so drastically, Joe, that to tame, For example, let's say something beautiful. I read it says that 00:17:35.070 --> 00:17:40.210 our young may need us for the timeless values 00:17:40.270 --> 00:17:45.430 and virtues that makes civilization work, but 00:17:45.650 --> 00:17:50.669 we may need them to envision where the future is taking us. 00:17:50.810 --> 00:18:01.699 They are the ones who are going to envision where the future is taking us. So it's true. What you're describing was a very different form of leadership, authoritative, prescriptive, 00:18:02.680 --> 00:18:11.090 that is, not working any more, because in many cases a millennial or a G. And it might turn around like seven. But I really don't need them. 00:18:12.030 --> 00:18:18.209 All my questions have been answered by Alexa by series by Google, What do I need older generation for, 00:18:18.460 --> 00:18:28.950 and i'm empowered by social media. If I have an idea, I don't have to wait to give a proposal. Have it approved and then implemented. 00:18:29.160 --> 00:18:37.929 I can just put a note on Facebook. I can put it out on Linkedin, and I can connect with people, mobilize funds and just get this done 00:18:38.580 --> 00:18:46.360 so that agency and the autonomy that technology has given to the next generation has really tipped the balance. 00:18:46.410 --> 00:18:49.730 So we are in a new World job. 00:18:50.480 --> 00:19:07.960 So I mean, if we just think about uh cultural intelligence as a as a concept. The first element of that is to be aware is is that drive that drive to recognize that you need to find out more, and in our conversation about different generations. 00:19:08.380 --> 00:19:16.630 But we have to. We have to realize that not everybody has that drive has that aspiration. Many people locked into their own 00:19:16.650 --> 00:19:33.560 way of working. We get to certain point in our lives where we've been through so much change over our years, we want to to say, Actually, we just carry on as I am now want to stick and and carry on. So for for many now introducing this this new concept of leadership, 00:19:33.570 --> 00:19:50.690 the way the world works with our hyper connective, we're more in touch with different generations. It must. A lot of people who Haven't perceived this need to to create knowledge and drive around different generations of uh, probably struggling, we struggling. Ha! Actually they? 00:19:50.950 --> 00:19:55.130 How do they become aware? And how do they embark on this journey? 00:19:56.680 --> 00:20:12.530 So they become aware, Uh, firstly, this podcast that we are doing this is one way, and this is a step closer uh this generational diversity and the need for generational, I call it benevolence, which is not a given anymore. 00:20:12.630 --> 00:20:18.010 If generations begin to feel that they don't need each other to survive Joe the 00:20:18.240 --> 00:20:19.710 and that till 00:20:19.750 --> 00:20:29.360 they can, they can get on with their lives, and They live very very polarized, you know the Indonesia, and very narrow, 00:20:30.050 --> 00:20:40.279 narrow eco-chambers. The same age group will live in the same age Group interact with the same age group. So if you are not interacting with your grandparents, if that is not happening, 00:20:40.350 --> 00:20:56.940 then this is this is a red flag. This is a red flag for humans, I feel so. That's one. And second is that when they start losing they have trouble with retaining employees. 00:20:56.950 --> 00:21:00.930 If they have trouble with estrangement from their children 00:21:01.870 --> 00:21:17.699 when there is a sudden crisis like I faced. I faced a crisis in two thousand and thirty. That was that was out of the blue, I should have been sensitive enough and informed enough, and prepared enough to anticipate it. I didn't, 00:21:18.050 --> 00:21:24.030 but we can't afford that. That proved to be extremely expensive and affordable. 00:21:24.590 --> 00:21:26.609 So when people start to 00:21:27.020 --> 00:21:37.599 be faced with these difficult situations in their lives, that's one of your waking up. The other is people who are in a position of authority and power. 00:21:37.690 --> 00:21:39.890 They enjoy something. Very, very 00:21:40.040 --> 00:21:48.209 did they step up to this challenge. Mostly they recognize this, and then they start addressing it, for example, at the workplace, 00:21:48.350 --> 00:21:50.539 a comprehensive 00:21:50.630 --> 00:21:53.099 hiring strategy. For instance, 00:21:53.770 --> 00:21:59.949 there is a lot of lip service show that is paid to diversity. But how many companies have 00:22:00.270 --> 00:22:14.009 the processes in place? Diversity, hiring processes in place. So if a generational diversity is acknowledged, companies can do this, the bosses at the leaders can be doing this. They can also make sure that one 00:22:14.170 --> 00:22:19.230 other leaders understand the benefits of an age diverse workforce 00:22:19.270 --> 00:22:20.280 and 00:22:21.230 --> 00:22:26.980 basically strategize better. You address employee on boarding team integration, 00:22:32.000 --> 00:22:48.770 that communication problems that arise from an H diverse workforce are addressed and keep talking to the wider team about age, diversity, normalize it make it make it imperative for people to accept it and to just 00:22:48.980 --> 00:22:51.090 it anticipated, in fact. 00:22:51.390 --> 00:22:55.169 And so these are some ways of ensuring that 00:22:55.600 --> 00:22:57.959 people become aware of 00:22:58.030 --> 00:23:01.850 of diversity, and they begin to 00:23:02.170 --> 00:23:19.179 recognize the benefits that they stand to gain. So a happier life, a healthier life, a better communication, a more wholesome social system, and our collective, emotional and mental health progresses and flourishes. 00:23:21.220 --> 00:23:22.330 Yeah, i'm. 00:23:24.080 --> 00:23:26.620 I I 00:23:27.370 --> 00:23:31.729 So I suppose, as someone in my age and my my late fifties 00:23:32.130 --> 00:23:35.100 is that the on this is now on me 00:23:35.430 --> 00:23:42.099 to build that bridge as you talk about building the bridge at generations, because the younger generations. 00:23:42.280 --> 00:23:44.560 I'll probably looking down. Not up. 00:23:44.590 --> 00:23:53.189 So we we have to disconnect. We have to take responsibilities, the older generation to build that bridge rather than the the younger ones to meet us halfway. Is that right? 00:23:53.690 --> 00:24:12.399 Yes, absolutely. And to prove my point, let me talk a little about what is coming up next, we are talking about generational C agency. There is an Alpha generation that's coming up next. So children who are born in let's say, in two thousand and fifteen, two thousand and sixteen. 00:24:12.950 --> 00:24:14.180 Ah! 00:24:14.230 --> 00:24:19.479 That there is debate! Some people want to say that the Alpha generation came in at two thousand and ten, but 00:24:19.580 --> 00:24:29.280 two thousand and sixteen, Let's say, because a lot of a lot of very pivotal points pivotal events happen in two thousand and sixteen. So 00:24:29.410 --> 00:24:31.100 this generation 00:24:31.590 --> 00:24:44.029 that there is a There is a Whatsapp message that was doing the round some time ago. You may have seen it. There is this pitcher of an Alpha toddler trying to. 00:24:44.310 --> 00:25:02.340 Ah, he that that the child is using the index finger on a book and trying to move it and treat it as a smartphone or a smart screen. He hasn't the child Hasn't seen a traditional book. The child doesn't know that this this thing has to be opened so that they can look at the pictures. 00:25:03.500 --> 00:25:19.540 A very, very immersed generation, completely, most immersed generation in technology. That is one. And also remember that every generation is a product of the world that they grow up in. And this particular generation 00:25:19.770 --> 00:25:22.379 is very interesting, because 00:25:22.860 --> 00:25:24.100 for them, 00:25:24.420 --> 00:25:28.289 pandemic, mental health. Of their parents 00:25:28.730 --> 00:25:42.410 thirty three percent of their lives has been affected by watching a particular brand of adulting, which includes a very polarized world. 00:25:42.420 --> 00:25:55.790 Well, uncivil world yelling, going on, neighbors not being neighborly. I've talked about the even the political leaders we've had during that period. So they've seen all these events and one 00:25:57.380 --> 00:25:58.470 they are. 00:26:00.380 --> 00:26:18.449 Ah, there are certain things which are predicted about this generation. It's also said it's too early to seen too much, because that kind of research isn't, very accurate. When you're just, you know, basing it on very, very young people. However, this generation will be the most educated one 00:26:18.570 --> 00:26:28.279 I mentioned. They'll be most tech embossed. They'd also be most materially endowed generation, most impatient generation. 00:26:28.800 --> 00:26:33.710 The generation that gets the root with Alexa screens at an excel 00:26:33.740 --> 00:26:52.689 also very self-directed most self-directed generation ever and the other generation they'll be used to giving directions to technology as well as receiving directions from technology. And, interestingly, 00:26:52.810 --> 00:27:03.290 this generation is going to experience more virtual relationships, perhaps, than human ones because they are 00:27:04.090 --> 00:27:06.559 working with robotics, 00:27:06.760 --> 00:27:10.399 not electronics. There's a difference there, and 00:27:11.660 --> 00:27:20.569 they, unfortunately they're also a generation that's going to be probably probably spending their childhood without both of them 00:27:20.660 --> 00:27:22.550 biological parents. 00:27:22.960 --> 00:27:24.260 So 00:27:24.600 --> 00:27:28.440 the three is the three is that will 00:27:28.650 --> 00:27:37.580 probably again, probably because this generation is very young. They say that they are going to define in this generation as the level of autonomy is one 00:27:37.850 --> 00:27:42.039 high level of autonomy, because you're working with a tablet in preschool 00:27:42.210 --> 00:27:44.779 anxiety in preschool 00:27:44.830 --> 00:27:50.239 because they are exposed to the war in Ukraine. You can't keep it from them. 00:27:50.580 --> 00:27:52.410 They are exposed to 00:27:52.900 --> 00:27:59.389 that. There is a talk that the extinction of child likeness 00:28:00.680 --> 00:28:01.920 and 00:28:02.200 --> 00:28:04.960 extension of childishness which 00:28:05.490 --> 00:28:15.710 which may happen with this generation, because in the later years you want to compensate for what you lost when you were younger, and finally your own agency. 00:28:15.860 --> 00:28:25.410 They have this sense of agency. They don't feel the need to need to put their ideas into practice. 00:28:25.890 --> 00:28:33.209 You have Youtube, that can teach them quickly how to do what they want to do. And then there is social media to get 00:28:33.310 --> 00:28:34.800 what they want. 00:28:35.400 --> 00:28:40.679 So today, Joe, What is being spoken of is that parents and bosses 00:28:40.820 --> 00:28:43.770 have to stop being guards, 00:28:44.700 --> 00:28:47.629 but begin to be guides 00:28:47.690 --> 00:28:50.390 from guards to guides. 00:28:51.740 --> 00:29:10.449 So These are the kind of you know, the reorientation, reorientation of our perspectives and our approaches when when managing, when taking care of the younger generation. This is what we need to be aware we need to anticipate. We need to anticipate what is coming at us and not assume we 00:29:10.620 --> 00:29:13.939 that this is how it's going to be. Do not assume, 00:29:14.990 --> 00:29:26.059 I think, as you're talking there. I'm finally understanding about building this bridge. I'm i'm finally understanding because what I am doing is I've I've recognized 00:29:26.390 --> 00:29:31.910 some of the things you just mentioned. I I can't function with that, my Alexa. 00:29:31.920 --> 00:29:50.600 It turns the lights on it as a telly on it it. I change the color of light. If I could control even more of my home with it, I would just be shouting at it. And and you're right. I get really really frustrated. If it doesn't do what I say. So i'm i'm acting already Petulant was my my my digital assistance. So I'm: 00:29:50.610 --> 00:30:08.470 I'm. Now have to reach into the modern technology and bring that to me, as you say. So i'm building that bridge upwards to me and Youtube and tik Tok: I'm. Now i'm now, uh absorbing the knowledge through these channels, which is is the native, for, as you say, jen out for even a a to it. 00:30:08.480 --> 00:30:26.349 I i'm being driven by technology. My, what beeps at me tells you to stand up. My watch tells me it's raining. My watch tells me it's going to stop raining. So i'm now taking instructions for my Ai or my digital assistant, as well as giving instruction. So everything you're saying Now i'm thinking, Hang on with it. 00:30:26.680 --> 00:30:44.739 I've bridged into this world, and I've had to build that into my life. Um, it helps. I'm a bit tech savvy. It helps. I have a bit intrigued by all this. Um! It would definitely scare people who are maybe not in that environment uh who are maybe detached from technology where that wasn't part of their business. 00:30:44.910 --> 00:30:46.859 So yeah, and yeah, we we 00:30:46.880 --> 00:30:49.210 Facebook, the metaverse. 00:30:49.250 --> 00:31:00.910 And you said that we we're living our lives in in this digital world with digital relationships, digital everything, and even deep fake technology. I it. 00:31:00.920 --> 00:31:13.900 We don't need actors anymore. We don't need voice. I was actually thinking the other day, If I wanted to build a show, real or a video training course, I could. I could create a diverse set of actors 00:31:13.950 --> 00:31:15.350 with A. I 00:31:15.460 --> 00:31:20.469 develop an entire course and give it a script with different actions, different languages 00:31:20.810 --> 00:31:35.580 in time, maybe not quite today, but by this time, in three or four years time I could to build all of that for my computer and and build a complete film as an amateur, let alone what Hollywood, let alone what everybody else can do, and we've already seen. Is it a 00:31:36.220 --> 00:31:47.759 Carrie Fisher played Princess Layer in Star Wars? She was Avatar Wasn't she, and that last steps in that last one she'd already died, and we've seen the aging going on. We've seen all these kind of things 00:31:48.750 --> 00:32:00.420 erez agmoni and bolograms for speakers and leaders holograms where you don't need to be present physically to be able to do that. There's a famous story in India, because in India and some of the religious during elections. One of the political leaders, one hundred and fifty, 00:32:00.440 --> 00:32:15.129 and, in fact, a prime minister. There was a hologram, and the reporter narrated how the religious tentatively stepped up and pulled back the curtain to see Where has he disappeared? They couldn't believe that he was not there. One hundred and fifty. 00:32:15.160 --> 00:32:23.199 It caused them such amazement and surprise. So yes, technology is. It is going to change. 00:32:23.270 --> 00:32:30.600 It's already changed, and with the Ai already already so integral a part of our lives. 00:32:30.800 --> 00:32:35.650 I I I see it already with my parents, who are 00:32:35.870 --> 00:32:55.140 late eighties, early nineties, and they are used to having a certain level of trust with authority. They see authorities being the police, the bank government, so they take without question instruction and order from people in authority, 00:32:55.150 --> 00:33:09.129 and that manifests itself as as as being targets for scamming for fraud, because it's very easy to create that that power perception of somebody in authority to instruct 00:33:09.140 --> 00:33:15.790 my parents how to behave, and they they just go. Okay, you and authority I will be. I will listen. I will do as you tell me, 00:33:15.800 --> 00:33:30.619 my generation and younger. I'm more savvy. I I I start with. Everything is is like it to be a scam until I can prove otherwise, especially if it has money, or they want something, so I always i'm with it. Kind of can't keep. Prove it to me to me. Okay, I now trust you. 00:33:30.770 --> 00:33:50.230 So what i'm saying here is when we talk about deep fight. Talk about Ai, which is all this. We just talked about that the challenge there is. The emerging generation are going to have to build trust into into the interfaces here that I, as A. As a Gen. X won't understand, and i'll be vulnerable to. 00:33:50.240 --> 00:33:52.269 So they will deep distrust 00:33:52.490 --> 00:34:00.539 video media television imagery because I will know about deep faking inherently. They'll be living in that metaphor. 00:34:00.630 --> 00:34:11.920 Whereas I won't. I Won't. Just mistrust that yet I have to. I have to build that bridge again and and learn that that modern concept of of of it, and build a new trust with technology, and that's 00:34:12.580 --> 00:34:19.179 I could see why my parents are worried about that. I'm not thinking, How do How do I? How do I live in this world. 00:34:20.000 --> 00:34:24.239 No, that's true, because there is a trust deficit 00:34:24.310 --> 00:34:26.359 as it is you. And 00:34:26.580 --> 00:34:28.599 again, you know there is it. 00:34:28.659 --> 00:34:45.869 I have to say this that um wisdom is, and the everybody says, Don't stereotype and Don't studio time by generation. But the fact is that they are stereotypical. I mean they are about stereotypical. There are characteristics that we can use 00:34:46.040 --> 00:34:57.009 to address wellness programs for generations. For instance, you just mentioned trust and authority for a boomer for me a Doctor's word is 00:34:57.750 --> 00:35:12.649 the Bible. He knows what he's doing, he says, but i'm not going to question the doctor, but for the next generation, for the younger generation. What they're going to do is first go online and do all their surfing, and that's where the anxiety also begins. One hundred and fifty 00:35:12.980 --> 00:35:22.330 at what they need. I realized that that with my daughter who went into depression, and who had to see doctors and psychiatrists, 00:35:22.450 --> 00:35:41.040 she she needed a partner. She didn't need an authority figure, and a wellness program for her would have been ideally something that included not just nutrition, but financial planning, mental health. All of this a middle ground, so to say, 00:35:41.120 --> 00:35:44.629 so. The needs of every generation is very different. 00:35:44.830 --> 00:35:48.029 You look for somebody who can partner with you 00:35:48.120 --> 00:35:49.649 in your recovery, 00:35:50.120 --> 00:35:59.359 but not not an uncle, not an uncle psychiatrist, who, you know, telling you, put on your shoes and go and run, or you know 00:35:59.780 --> 00:36:05.949 not, is not compassionate enough enough with behavioral health. Let's say challenges 00:36:06.290 --> 00:36:07.399 so, 00:36:07.870 --> 00:36:20.079 and that's That's where, if they were more aware, if they were more open and compassionate, and judged a little less and more aware of the circumstances of the next generation and their struggles. 00:36:20.430 --> 00:36:26.699 Then we could help them stay important, and they could prevent lives from spiraling out of 00:36:27.350 --> 00:36:28.810 out of control. 00:36:29.090 --> 00:36:37.320 That is what I feel very strong in your budget. That's why we need to understand what is happening and What are the new realities that we are dealing with? 00:36:38.000 --> 00:36:48.139 We need to be proactive. Step up and find out. Anticipate. I write a column, Joe. I write a column. I want to mention that, and I got it a step ahead. 00:36:48.350 --> 00:36:51.430 So parents, teachers, poses 00:36:52.120 --> 00:37:05.289 be aware of the language of the next generation of what their belief systems are, of what they value of when they are going where they want to be, 00:37:05.480 --> 00:37:06.450 and 00:37:06.630 --> 00:37:07.850 then 00:37:07.880 --> 00:37:09.750 be there 00:37:10.030 --> 00:37:12.589 be the ally, be an asset 00:37:12.900 --> 00:37:14.259 be relevant, 00:37:14.790 --> 00:37:23.489 be relevant because the mandate are mandate. I believe every generation's a mandate is to leave behind one that's more important to progressive and 00:37:24.050 --> 00:37:25.300 a productive. 00:37:27.020 --> 00:37:46.200 So you've been used used to micro generations earlier, and I'm: i'm seeing in in my own reality that the pace of change is far more rapid. Yeah, it change. We don't go back one hundred and fifty years. Society fundamentally didn't change that quickly. We went from 00:37:46.210 --> 00:37:50.189 many hundreds of years, using horses to suddenly 00:37:50.330 --> 00:38:03.629 steam to suddenly from steam to pet, for from petrol to it. Yeah, and that pace of change we're going to the moon with with with it crossing planets, so I can see the pace of change rapidly increasing, especially when we're talking about 00:38:03.800 --> 00:38:05.490 climate change, 00:38:05.720 --> 00:38:11.470 planetary care, sustainability, removing plastics, which is what 00:38:11.500 --> 00:38:19.649 the younger generation really deeply care about. They care about their future, their planet, they they, they, they they've owned it is their planet now, not ours. 00:38:20.490 --> 00:38:29.250 They get their telling us so. The same cannot show the to die of the way, to have the luxury of time of old age. 00:38:33.890 --> 00:38:37.109 They could die of climate. Some other catastrophe, 00:38:37.230 --> 00:38:47.449 which is, which is, which is pointing, which is not right, which is unacceptable, which is not the way of nature, which is not the law of nature, and therefore again, 00:38:48.180 --> 00:39:06.149 and for workplaces for leaders, for managers of the new generations. They need to really be clear on what leadership, Let's say we were talking about the Alpha generation, which is the time going to be joining the workforce. What is the leadership of Alpha going to look like one? 00:39:06.330 --> 00:39:11.499 What are the skills that leaders will have to focus on with this generation, 00:39:12.100 --> 00:39:22.549 for instance, and not just out by even change the the generation that is right now one thousand nine hundred and ninety, five or one thousand nine hundred and ninety, five, one thousand nine hundred and ninety six onwards. 00:39:22.810 --> 00:39:25.169 The emotional development, 00:39:25.570 --> 00:39:29.949 Joe, so focus on development of the emotional, 00:39:30.040 --> 00:39:43.890 the emotional Ah, sorry, the emotional management, the self management. That is what we are seeing around us. With young people. The self management is somewhere going all right, one hundred and fifty. 00:39:45.190 --> 00:39:49.870 The one more thing you see, and I saw that with my children my children are in millennials. 00:39:49.990 --> 00:39:52.939 This is served in repressed anger, 00:39:53.220 --> 00:40:04.230 and sometimes it's that anger which is manifesting which is presenting as depression. There is a lot of anger about the state of things around them, 00:40:04.270 --> 00:40:22.710 about what they see, as what they perceive as injustice. How the world has been messed up Greater Thunberg is an example, a young girl standing in the Urban Parliament and saying, i'm redust from book i'm sixteen, i'm from Sweden, and then I want you to panic. 00:40:22.720 --> 00:40:28.100 So there is this sense of urgency that things are spiraling out of control. 00:40:28.400 --> 00:40:37.020 Uh which again, I talk about this, which is why we have to which which is Renaissance also around us. When a generation feels 00:40:37.340 --> 00:40:38.830 that they are 00:40:38.950 --> 00:40:44.589 not in control of things, that things are slipping out of their hands. That's when they turn to 00:40:45.820 --> 00:40:52.560 let's say portions or portions, or the lunar, the Lunar Festival land. 00:40:53.910 --> 00:40:55.200 Oh, 00:40:55.520 --> 00:41:07.030 I I I don't know if you're aware, or you're kind of you know about the which is run a solar. So. But I was really really struck by this new development of how the young people are trying to 00:41:07.120 --> 00:41:09.959 soothe themselves literally 00:41:15.540 --> 00:41:22.520 tempting with these interpersonal skills, and how to manage conflict and 00:41:22.690 --> 00:41:26.510 help them cultivate deeper relationships. 00:41:26.690 --> 00:41:34.050 That's that's That's a that's huge. Today. I mean a lot of young people are not able to sustain relationships, 00:41:34.230 --> 00:41:46.320 and of course promoting physical activity, outdoor exercise. So these are some of the things that leader of the next generation needs to be focused on. 00:41:47.810 --> 00:41:48.979 Yeah, I 00:41:49.050 --> 00:41:51.910 But when I was growing up, you know, when I was sixteen 00:41:51.960 --> 00:42:04.979 i'm not I. I wasn't hy for aware of every little thing going on because you were. You got the news once a day. If you were lucky as a teenager, you probably didn't watch it or care about it. 00:42:05.040 --> 00:42:07.419 So I think, because 00:42:07.470 --> 00:42:21.000 younger people are hyper connected with devices. They're getting notifications. They're seeing the news pop up. They're seeing this the Facebook is on everywhere. I want to talk where they're going, so they they can't ignore it, so that, as you say, 00:42:21.010 --> 00:42:27.790 they becoming hyper aware that they being, I, I would say, overwhelmed with knowledge and data, where, 00:42:28.080 --> 00:42:32.610 if you're sixteen years old, four years is a quarter of your life, 00:42:32.830 --> 00:42:37.289 if your for our generation. It's five percent of your life. 00:42:37.310 --> 00:42:55.439 So what is a big deal to when it's a quarter of your life is it becomes less of a big deal when it's such a small percentage of your life. And obviously time goes quicker when you're older, because you perceive it because you've done it before, and it's in a different different frame. So yeah, I can understand why the younger generation are feeling this 00:42:55.950 --> 00:43:10.580 anxiety. This overwhelmed when we talk about well-being is mental wealth being is is more hyper intense than physical. Well, being in in many cases. And you said the point about the doctor is, I want my doctor 00:43:10.690 --> 00:43:25.130 to know how I feel, not where it hurts. I want to know how I feeling about something, and I I guess the when we talk about the the next generation of of medical intervention. Here is it's about treating my my mind as much as treating my symptoms 00:43:25.140 --> 00:43:32.809 and making me feel as though I trust you as you. I've done this. I've walked into my doctor with Google on my phone, saying, 00:43:32.890 --> 00:43:44.629 I've got I've got. I've got. I've got colleagues, and my goal bladder needs to come out and they went. They'd be They'd be so hasty we need to do ultrasound to them on my scared. I said, what you need to do. 00:43:44.720 --> 00:43:54.729 It's three weeks later they admit you me to hospital to my go blood around. Um, but I I self diagnosed this through. Um, I can't. Yeah. 00:43:54.740 --> 00:44:13.410 Goldstone support grips online through Facebook channels through this and people's lived experience. I mean, that's exactly what I have to be. That's exactly what. So when they started telling me that I had the indigestion, I said, No, it's not in just you. You're not these aren't the droid you're looking for. This is completely different. So 00:44:13.420 --> 00:44:15.680 but yeah, I mean, okay, I'm: i'm A: 00:44:15.820 --> 00:44:25.139 I've built that bridge, if you like, into that technology zone. So I I feel quite comfortable doing that. But again not everybody is, and it's it's a real challenge in business. Isn't it, because 00:44:25.170 --> 00:44:32.669 we we, I, as I always say is, you can't be inclusive by excluding people, and we're going to recognize that some people 00:44:32.830 --> 00:44:34.200 who are 00:44:34.290 --> 00:44:40.699 mid life later life. They, their their role has changed 00:44:40.890 --> 00:44:46.259 immensely because the rapid change of pace, of of technology, et cetera. 00:44:47.230 --> 00:44:55.330 Our organization is doing enough to help them build that bridge. We talked about, help them retrain, help them to become more relevant, 00:44:55.390 --> 00:45:02.990 or we just assuming everybody has to pick it up from sales, and I think that's the challenge to business have is seeing the worth of people 00:45:03.790 --> 00:45:07.100 in their fifties, in their sixties and in the seventies, because 00:45:07.210 --> 00:45:20.530 the reality is, most of us were better retire because pension funds are depleted. There's more people drawing than I've ever contributed. Um! Our health is actually our average 00:45:20.850 --> 00:45:40.420 uh lifespan actually going down again. Now isn't it. We're becoming, I I think, for the first time, many generations. But we're dying early, and now due to pollution and mental health well being and other other factors. So there's a lot of. There's a lot of challenges for the older generation to try and adapt to the younger one, and and it's, I suppose it's the prerogative of 00:45:40.430 --> 00:45:45.899 not to care to be to think about yourselves rather than what went before you. 00:45:47.220 --> 00:45:48.350 Yes, 00:45:48.690 --> 00:45:50.419 and that's happening. 00:45:51.730 --> 00:45:54.269 You mentioned anxiety. I 00:45:54.530 --> 00:46:01.360 I know that for some young people just a buzz of the phone, cause they're not stupid. 00:46:01.930 --> 00:46:08.379 It's like, Oh, what? Oh, what's coming Now You know what's the message now. So 00:46:09.050 --> 00:46:14.059 that's happening with young people. And you talked about 00:46:14.340 --> 00:46:30.200 the doctors. Joe, my my my daughter, my thirty, one year old, would also talk about the Pharma big Pharma frauds. So my personal is political. For many of this generation they are social justice warriors, and 00:46:30.980 --> 00:46:41.029 they choose. They choose, they take sides, and she would say that I don't want to eat medicines, because these, you know, pharmacy companies are 00:46:41.040 --> 00:46:58.500 uh lying or uh it's it's very commercial that profit oriented, and all kinds of uh bigger, bigger issues would sometimes of influence the decisions, and our attitude would be. The doctor has told you to eat this medicine just to take the medicine. This is for your good one hundred and fifty. 00:46:58.520 --> 00:47:01.879 But there was so many other underlying concerns that would 00:47:02.120 --> 00:47:04.089 influence their choices. 00:47:04.550 --> 00:47:05.810 So 00:47:06.450 --> 00:47:09.750 you talked about the onus, whether the unus 00:47:09.940 --> 00:47:22.350 uh should be with the young one. Did you say that with you? I don't believe that the 00:47:22.390 --> 00:47:26.329 meet us halfway, or at least help us with our bridge. 00:47:27.420 --> 00:47:34.039 Well, that will not happen just by wanting it to happen that's going to happen with 00:47:34.150 --> 00:47:48.660 when we build a sense, give them a sense of connection where they feel invested. Enough, like, I said, the reality today is that it's easy for the younger generation to mean just. 00:47:48.940 --> 00:47:54.279 It is a cancelled culture, just just shut out People just shut out ideas that Don't. 00:48:02.600 --> 00:48:04.850 I know you have people who are 00:48:05.110 --> 00:48:08.309 moving away from their biological families. 00:48:09.530 --> 00:48:15.129 They they are charting, they are writing down the living wills in which their friends are involved. 00:48:16.010 --> 00:48:21.999 So they're creating families outside of what was once there 00:48:22.270 --> 00:48:27.980 real family. You always say this is a real family. It's a biological family. Well, that family. 00:48:28.500 --> 00:48:32.950 It no longer holds the kind of sanctity that it once held. 00:48:33.630 --> 00:48:40.649 Then, like young people who are not marrying today, Joe, the young people, if they're marrying, they don't want children. They don't want to have 00:48:40.810 --> 00:48:46.619 children. There are. There are countries where the you know the rate of replacement and how that is going. 00:48:47.150 --> 00:48:56.780 They're not enough to. Yeah, that the population is going down bad for iconically bad for society. It's not a good sign for survival of the human species, i'm saying one hundred and fifty. 00:48:56.850 --> 00:49:00.840 So when you say that the owners ought to be on the younger one. Well, 00:49:01.190 --> 00:49:07.569 that that's going to happen. Only if they feel hard seeing, and 00:49:07.720 --> 00:49:09.800 if they feel that term. 00:49:10.530 --> 00:49:15.370 There is a genuine desire from the older generation, too, 00:49:15.440 --> 00:49:24.629 to help them. I think they have a very keen bullshit meter, and they they pick on that very fast. So 00:49:25.010 --> 00:49:42.259 none none of that works anymore. I've I've you know. I I've done that with my children, and I've been told. Now I've been passive, aggressive in my communication, and all of that. They they they they very, very quick, they very sensitive to all of this. I I I go so far as to say that you feel as though they can read your mind. 00:49:42.450 --> 00:49:47.879 So be very, very, very straight. Cut out the nonsense, cut over the shaft like, get to the core, 00:49:49.050 --> 00:49:54.540 and then, if they then they begin to trust you. They are coming from a place of integrity 00:49:55.380 --> 00:49:58.240 and a clean desire to help, 00:49:58.260 --> 00:50:01.380 that is, when they might meet you. Cough 00:50:02.020 --> 00:50:04.899 that that's that's what my experience has been to, 00:50:06.000 --> 00:50:09.950 and that's going to create a challenge in the business world isn't it because 00:50:10.260 --> 00:50:15.410 with the leaders and the senior people in the organizations are disconnected from the younger generation, 00:50:15.420 --> 00:50:30.789 and the younger generation is is not taking any part of responsibility to build that bridge it. It's all on the oldest of the leaders, and if they don't recognize that they need to build this bridge. They just get it. It's going to grow wider, and then it's going to be poor communications. And 00:50:30.800 --> 00:50:40.239 uh, we, we're not gonna be collaborative, and all the all the good things about the modern way of working won't be realized in some organizations where that bridge can't be built 00:50:41.220 --> 00:50:50.740 suddenly. That's why leaders and business bosses have to stop operating from a place of fear and a place of 00:50:51.770 --> 00:50:58.100 this fight, or flee, or just shutting the cabin. And because you are not able to communicate with them, 00:50:58.130 --> 00:51:05.050 that I don't think that's working with a lot of people, and this is the time to make an attempt. 00:51:05.090 --> 00:51:11.900 Make an attention for yourself. Get into the trenches with them, and try and understand, because remember the 00:51:12.380 --> 00:51:31.239 Ah! There are micro-generations today, and more and more age diversity coming in that many different cultures, If you accept that in generation is functioning like a culture in a cell, and it's that big a headache and exhaustion of communicating with this one 00:51:31.250 --> 00:51:32.770 vast variety of 00:51:32.840 --> 00:51:33.959 Uh! 00:51:34.270 --> 00:51:35.180 Well, 00:51:35.240 --> 00:51:37.319 you know generations. 00:51:37.580 --> 00:51:38.740 So 00:51:39.200 --> 00:51:43.490 which is why I say that this is a subject that 00:51:43.510 --> 00:51:49.699 it has to be taken up, and this subject that has to be studied and addressed and talked about. 00:51:49.870 --> 00:52:00.410 You can't just presume that communication is happening on its own, and you know you are communicating, and it's working. It's not working. It's not working. 00:52:01.280 --> 00:52:07.460