00:05:06 Lack of resources bothered me for long.
00:08:37 Care, feedback, prep work for successful conversations.
00:15:03 Over-apologising is an issue for marginalised groups. 
00:19:36 Complexities of prescriptive identities: gatekeeping, language.
00:25:11 Inclusive language helps remove ambiguity and negativity.
00:29:23 Be specific, consider impact, avoid general labels.
00:36:28 Planning communication events is similar to planning regular events. 
00:38:45 Improving events for neurodiverse attendees with accommodations.
00:44:36 Big letters on slides help convey message.
00:48:28 Retention difficulties in linguist's cross-language study
00:56:30 Consider inclusivity: where is everyone represented?
01:00:18 Lack of gender-neutral alternatives to sir/ma'am.
01:04:33 LinkedIn, writings, analysis, global, double standards, language.