WEBVTT

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<v Joanne Lockwood>Hello, everyone. My name is Joanne Lockwood and I'm your host for

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<v Joanne Lockwood>the Inclusion Bites podcast. In this series, I

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<v Joanne Lockwood>have interviewed a number of amazing people and simply had a

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<v Joanne Lockwood>conversation around the subject of inclusion, belonging and

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<v Joanne Lockwood>generally making the world a better place for everyone to thrive.

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<v Joanne Lockwood>To join me in the future, then please do drop me a line to

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<v Joanne Lockwood>jo.lockwood@seechangehappen.co.uk,

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<v Joanne Lockwood>that's S-E-E Change Happen dot Co dot UK. You

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<v Joanne Lockwood>can catch up with all of the previous shows on iTunes, Spotify

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<v Joanne Lockwood>and the usual places. So plug

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<v Joanne Lockwood>in your headphones, grab a decaf and let's get

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<v Joanne Lockwood>going. Today is episode

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<v Joanne Lockwood>94 with the title beyond the

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<v Joanne Lockwood>Closet, and I have the absolute honour and privilege to

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<v Joanne Lockwood>welcome TJ Richards. TJ

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<v Joanne Lockwood>described themselves as a programme manager and

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<v Joanne Lockwood>LGBTQ plus network chair at Santander

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<v Joanne Lockwood>and also chair of trustees at Q:Alliance.

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<v Joanne Lockwood>And when I asked TJ to describe their superpower, they said,

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<v Joanne Lockwood>is talking a superpower? Because they sure do love to do

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<v Joanne Lockwood>it. Hey, TJ, how are you? Welcome to the show.

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<v TJ Richards>Hi, Jo. Thank you so much for allowing me

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<v TJ Richards>to join you. I've been a huge fan of your show from the beginning

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<v TJ Richards>and of know you and I have known each other for a couple of years,

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<v TJ Richards>so really excited to be here. And

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<v TJ Richards>when we talk about today's episode of beyond the

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<v TJ Richards>Closet, I think that's such an amazing title because

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<v TJ Richards>my journey, and I imagine a lot of other people's journey, is very similar,

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<v TJ Richards>is that working out that you're in the closet in the first

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<v TJ Richards>place and then that journey of figuring out how the hell you

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<v TJ Richards>get out of the closet and what that looks like for you and how you

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<v TJ Richards>live a life without those boundaries. And it's such an

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<v TJ Richards>exciting topic. I'm really excited to be here today and talk to you about

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<v TJ Richards>it.

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<v Joanne Lockwood>For most people, and I say most, the majority, we've had a census,

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<v Joanne Lockwood>we know that it's. Majority of people don't even realise there is

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<v Joanne Lockwood>a closet or something to escape, do they? They

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<v Joanne Lockwood>just wake up and they're always themselves.

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<v TJ Richards>Yeah. And it's so amazing because it's not

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<v TJ Richards>until you stop to ask yourself that question

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<v TJ Richards>that you start to realise whether you are

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<v TJ Richards>in a closet. And maybe closet is an outdated term, I don't

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<v TJ Richards>know. Certainly the term I grew up with. But

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<v TJ Richards>finding out, realising that actually you're operating within a set of

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<v TJ Richards>boundaries that you've not necessarily chosen for yourself,

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<v TJ Richards>and that could be your sexuality, that could be your gender

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<v TJ Richards>identity, that could be just the social role that society has

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<v TJ Richards>put on you based on your perception. To them

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<v TJ Richards>all of those boundaries play into sort of how you operate

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<v TJ Richards>in the world. And realising that actually I don't have

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<v TJ Richards>to is quite liberating and revolutionary in

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<v TJ Richards>a sense. And it's a journey I think many of us have gone on. And

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<v TJ Richards>honestly, I wish the whole world would go on it, because it's a question we

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<v TJ Richards>can all answer for ourselves. Whatever the answer is, who

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<v TJ Richards>do I want to be in the world, and how do I be that

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<v TJ Richards>person in a way that makes the world a better place? Like you

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<v TJ Richards>said, that's the ultimate goal, to leave it a little bit

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<v TJ Richards>better than we found it. Right? Yeah.

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<v Joanne Lockwood>Essentially, you question whether closet is an outdated term. I suppose

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<v Joanne Lockwood>when I was going through my self discovery and

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<v Joanne Lockwood>exploration, I kind of used the metaphor around

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<v Joanne Lockwood>the three phases. The first one was a cage, a zoo.

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<v Joanne Lockwood>You're trapped behind the bars, living by somebody

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<v Joanne Lockwood>else's rules, where you have no negotiation. You're trapped

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<v Joanne Lockwood>in that cage, basically existing under someone else's

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<v Joanne Lockwood>rules. And then the fire. Extreme I've talked about was

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<v Joanne Lockwood>the plains of Africa. Wild, roaming

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<v Joanne Lockwood>free. But then you're living in a world where you have got no

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<v Joanne Lockwood>safety, you've got no guarantee of support, no family

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<v Joanne Lockwood>around you. You're at a waterhole, being risked by eating by a

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<v Joanne Lockwood>lion or an alligator or a crocodile jumping out at you. So I was always

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<v Joanne Lockwood>trying to find what I called my safari park, which is kind of

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<v Joanne Lockwood>this place you can exist where the boundaries were so great, you never hit

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<v Joanne Lockwood>the fences, you got fed, you got looked

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<v Joanne Lockwood>after, you got someone caring for you. If you were ill or sick, someone was

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<v Joanne Lockwood>there. But you don't feel trapped because the

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<v Joanne Lockwood>boundaries are so vast and bountiful. And then you

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<v Joanne Lockwood>can exist in that world outside of the cage, and

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<v Joanne Lockwood>not in the wild, in this safe zone. And that's what I was always trying

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<v Joanne Lockwood>to find. I called it trying to find my safari park

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<v Joanne Lockwood>existence.

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<v TJ Richards>I've not thought about it in that way before, but I think you're right.

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<v TJ Richards>There's a freedom to not having the bars around

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<v TJ Richards>you, right? But there's

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<v TJ Richards>risk to being completely on your own and

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<v TJ Richards>exposed and unprotected as well. And

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<v TJ Richards>that feeling, I think, of being completely on your own

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<v TJ Richards>is unfortunately something that a lot of people in

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<v TJ Richards>our community and outside of our community, but specifically for this

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<v TJ Richards>topic, is something that a lot of us have gone through. I mean,

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<v TJ Richards>I don't know about you, Jo, but when I came out to my

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<v TJ Richards>family, it was a rocky road. And

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<v TJ Richards>for a good while, we didn't

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<v TJ Richards>talk because there was

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<v TJ Richards>disbelief, maybe, or a full

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<v TJ Richards>hearted belief that I was doing something that

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<v TJ Richards>was putting my very soul in jeopardy. And it was their duty to

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<v TJ Richards>tell me this over and over and over and over

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<v TJ Richards>again. And I tried real hard

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<v TJ Richards>and it's so hard to understand from. To be

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<v TJ Richards>empathetic. From their point of view, they fully believed

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<v TJ Richards>that I was making a mistake, that it was a phase,

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<v TJ Richards>that I was doing something wrong and I fully believed the

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<v TJ Richards>opposite. But if we had just shouted at each

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<v TJ Richards>other and then shut down, that period of not talking would have

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<v TJ Richards>never finished and there would have never been any progress. But

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<v TJ Richards>that journey to

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<v TJ Richards>allyship, right, like that journey, I had years

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<v TJ Richards>to sit with the idea of, wow, I might

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<v TJ Richards>be gay. And that was really, really hard. And it

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<v TJ Richards>took me a long time to come to terms with it. And then I

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<v TJ Richards>remember when I told my parents, in

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<v TJ Richards>separate instances, because they were divorced,

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<v TJ Richards>not being fully happy with the way that they responded, but

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<v TJ Richards>also afterwards realising they had half a

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<v TJ Richards>second to come to terms with that, whereas I had had years

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<v TJ Richards>to think about it and come to terms with it and get used to the

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<v TJ Richards>idea. And actually that allowed me to have a little bit of empathy

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<v TJ Richards>for their perspective. I didn't agree with it, of course

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<v TJ Richards>not, because I am me and I'm happy being me, but that

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<v TJ Richards>space to grow, you have to give

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<v TJ Richards>that space to think. And it's.

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<v TJ Richards>I don't know where I was going with that. Jo, I told you, talking is

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<v TJ Richards>a superpower. Staying on topic, not necessarily, but I think that it's

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<v TJ Richards>that having that freedom to make that choice, but

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<v TJ Richards>knowing that you've got a support network somewhere, family

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<v TJ Richards>chosen family, community, whatever that is, I think

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<v TJ Richards>that's so important. It also

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<v Joanne Lockwood>respects the boundaries of society.

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<v Joanne Lockwood>Social constructs. Not saying I want to be

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<v Joanne Lockwood>constricted by social constructs, but I respect

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<v Joanne Lockwood>there are constructs to follow. I will have a better experience in my

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<v Joanne Lockwood>life if I'm willing to play some games

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<v Joanne Lockwood>and compromise without impacting who I am.

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<v Joanne Lockwood>I recognise that I have a responsibility to be a good citizen as well.

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<v Joanne Lockwood>And the world doesn't always revolve around me. I'd like it to, as we'd all

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<v Joanne Lockwood>would, but it doesn't revolve around me. I think what you're saying there about when

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<v Joanne Lockwood>you said you shared

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<v Joanne Lockwood>your sexuality, you shared your gender identity with people and

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<v Joanne Lockwood>they thought you were making the wrong decision. I mean, I had a similar challenge

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<v Joanne Lockwood>where I don't think people actually said I was making the wrong

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<v Joanne Lockwood>decision. It was more, what about them?

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<v Joanne Lockwood>So I've married, I've got two children. So my

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<v Joanne Lockwood>wife was concerned about how it would reflect

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<v Joanne Lockwood>on her, our marriage, her own sexuality,

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<v Joanne Lockwood>her own sense of identity and her aspirations and dreams of the

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<v Joanne Lockwood>future. So, quite rightly, she had a concern about her,

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<v Joanne Lockwood>and obviously, I thought it was all about me. I didn't realise it was

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<v Joanne Lockwood>actually about other people, that this transitioning malarkey. And my

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<v Joanne Lockwood>daughter, our daughter, she

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<v Joanne Lockwood>found it really, really difficult for many years, probably three or four years, and

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<v Joanne Lockwood>we didn't talk a lot in that period because she had to come

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<v Joanne Lockwood>out to her network, her friends, her colleagues,

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<v Joanne Lockwood>and she was now the daughter of a trans dad, if you

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<v Joanne Lockwood>like. So I didn't appreciate all these different dynamics at

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<v Joanne Lockwood>play. That wasn't about me, it was about how I impacted

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<v Joanne Lockwood>others. And, as you said, you have to have a level of empathy and

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<v Joanne Lockwood>compassion for what I've triggered,

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<v Joanne Lockwood>caused, and not my fault, it just is. But I've been the

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<v Joanne Lockwood>catalyst for all these changes. And then I found the challenge

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<v Joanne Lockwood>was being the pain giver, but also the pain

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<v Joanne Lockwood>fixer. I had to try and make it better or smooth it over,

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<v Joanne Lockwood>but I was the problem and that was probably the hardest thing

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<v Joanne Lockwood>I had to come to terms with. Yeah. And I think you're absolutely

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<v TJ Richards>right, because it's that

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<v TJ Richards>understanding. Sorry, it's that understanding

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<v TJ Richards>that the words that are coming out of your mouth, the

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<v TJ Richards>decision that you've made to be honest about yourself

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<v TJ Richards>and who you are and who you need to be in the world to thrive

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<v TJ Richards>and be happy, that has effects on other

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<v TJ Richards>people. It does. And I remember

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<v TJ Richards>one conversation being told,

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<v TJ Richards>well, what about my grandkids? I'm never going to have grandkids now because

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<v TJ Richards>of this. And I thought, well, that's because I hate children.

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<v TJ Richards>Not because I don't hate children, I love children. I'm

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<v TJ Richards>definitely not. I'm child free by choice. But

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<v TJ Richards>it was that they had expectations and

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<v TJ Richards>plans for their life that involved me, because

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<v TJ Richards>we're loved ones. And I was changing that

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<v TJ Richards>dynamic and there were ripple effects

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<v TJ Richards>of that that needed to be worked through, and we were

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<v TJ Richards>eventually able to work through those together

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<v TJ Richards>and arrive at a better place. But it was

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<v TJ Richards>that acknowledgment that there's

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<v TJ Richards>a journey that our loved ones have to go on to

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<v TJ Richards>grow, and some of them are already there. Right. You see, I love

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<v TJ Richards>seeing stories like I'm on TikTok all the time, of young people

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<v TJ Richards>coming out to their parents and their parents being like, yeah, but I love you,

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<v TJ Richards>so it doesn't matter. And

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<v TJ Richards>it warms my heart, in a way. That also breaks it with

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<v TJ Richards>happiness. Right? Like, amazing. And I love

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<v TJ Richards>seeing the potential of where our society and where

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<v TJ Richards>humanity can go when we just open ourselves up and say, I love

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<v TJ Richards>you. That's all that matters. You're happy, I'm

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<v TJ Richards>happy, I love you. Let's carry on and live our lives. And

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<v TJ Richards>that's the world I want. And I think that's the world that as

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<v TJ Richards>a sort of inclusion, belonging

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<v TJ Richards>activists that we're all working for, right? We

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<v TJ Richards>want that for ourselves and for future

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<v TJ Richards>generations. It's got to get better. It's got

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<v TJ Richards>to. I won't let it go anywhere else.

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<v Joanne Lockwood>It's funny what you're saying there, about watching TikToks, about people

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<v Joanne Lockwood>coming out to their parents and things. I came out to my mum

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<v Joanne Lockwood>and I think she was 76 at the time, and it was

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<v Joanne Lockwood>a coffee shop in the local town. We sat there having a coffee and I

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<v Joanne Lockwood>was beaten around the bush and started crying and then just blurted it

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<v Joanne Lockwood>out, sort of thing. And

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<v Joanne Lockwood>fair play to my mum, she handled it

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<v Joanne Lockwood>pretty well and she just listened and we talked.

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<v Joanne Lockwood>I'm not sure how much understanding or context she had around

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<v Joanne Lockwood>it, but she talked and we talked. And

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<v Joanne Lockwood>if you try and find resources on coming out to your parents,

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<v Joanne Lockwood>it's all got young people imagery and young family

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<v Joanne Lockwood>imagery on it. There's no manual on coming out to your

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<v Joanne Lockwood>80 year old family. So I've printed out all these

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<v Joanne Lockwood>brochures, all these downloads, all these pdfs, and brought them with me and left them

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<v Joanne Lockwood>in an envelope with a letter in there, because you know the way it is,

00:13:18.272 --> 00:13:22.122
<v Joanne Lockwood>you come out, you say something, and immediately the person's got more questions

00:13:22.176 --> 00:13:25.114
<v Joanne Lockwood>or they've misheard or something like that. So I made sure there was a letter

00:13:25.242 --> 00:13:28.526
<v Joanne Lockwood>tag everything I was going to say and all this supporting documentation. I said, look,

00:13:28.548 --> 00:13:32.382
<v Joanne Lockwood>here's an envelope. When you get home, you got to want to

00:13:32.436 --> 00:13:36.126
<v Joanne Lockwood>think about this and digest it. Here's everything you could possibly want.

00:13:36.308 --> 00:13:39.106
<v Joanne Lockwood>And we met again a couple of weeks later. She'd obviously read this cover to

00:13:39.128 --> 00:13:42.866
<v Joanne Lockwood>cover several times, and she was starting to get on message. She

00:13:42.888 --> 00:13:46.418
<v Joanne Lockwood>wasn't quite ready to embrace me as me,

00:13:46.584 --> 00:13:50.230
<v Joanne Lockwood>but she said, give me time and let's talk about this,

00:13:50.300 --> 00:13:54.006
<v Joanne Lockwood>let's evolve this. And I think it took about six months for her

00:13:54.028 --> 00:13:57.266
<v Joanne Lockwood>to finally, I suppose, to be brave

00:13:57.298 --> 00:14:00.946
<v Joanne Lockwood>enough to have me openly be with

00:14:00.988 --> 00:14:04.330
<v Joanne Lockwood>her. It took a couple of more years to tell my dad,

00:14:04.830 --> 00:14:08.026
<v Joanne Lockwood>but I did. Eventually, I wrote him a letter, because he's very hard of

00:14:08.048 --> 00:14:11.838
<v Joanne Lockwood>hearing, and so writing a letter was much easier to put it

00:14:11.844 --> 00:14:15.600
<v Joanne Lockwood>in context. And bless him.

00:14:16.370 --> 00:14:20.174
<v Joanne Lockwood>His reply was very supportive. However, it had

00:14:20.212 --> 00:14:23.918
<v Joanne Lockwood>a don't be hasty, we can fix you

00:14:24.004 --> 00:14:27.202
<v Joanne Lockwood>type undercut in it, which it was well

00:14:27.256 --> 00:14:30.866
<v Joanne Lockwood>meaning, it wasn't nasty, it wasn't malicious. It

00:14:30.888 --> 00:14:34.642
<v Joanne Lockwood>was just this belief that from his

00:14:34.696 --> 00:14:38.294
<v Joanne Lockwood>perspective and his lived experience, that queer people were

00:14:38.332 --> 00:14:42.166
<v Joanne Lockwood>broken. And that's how he saw it. But he

00:14:42.188 --> 00:14:45.958
<v Joanne Lockwood>wasn't disappointed in me. He wasn't rejecting me. He just wanted to

00:14:45.964 --> 00:14:49.206
<v Joanne Lockwood>be fixed. I didn't respond to that letter. I left it a

00:14:49.228 --> 00:14:52.858
<v Joanne Lockwood>year and wrote him another letter and just say, look, this is where I am.

00:14:52.944 --> 00:14:56.474
<v Joanne Lockwood>This is what I'm doing. This is the success I've had as

00:14:56.512 --> 00:15:00.314
<v Joanne Lockwood>me. Some examples of businesses I've worked for, things I've done

00:15:00.352 --> 00:15:04.006
<v Joanne Lockwood>and achieved, sort of. Say, you can be proud of me. I'm not

00:15:04.048 --> 00:15:07.738
<v Joanne Lockwood>broken. I don't need fixing. I've made a life and we're

00:15:07.754 --> 00:15:10.800
<v Joanne Lockwood>loving it. So, yeah, I think you just got to bear with people. And

00:15:11.330 --> 00:15:14.830
<v Joanne Lockwood>I could have easily fallen out. I could have easily reacted badly.

00:15:15.330 --> 00:15:19.090
<v Joanne Lockwood>But, yeah, I suppose the thing I've learned is around this talking,

00:15:19.160 --> 00:15:22.946
<v Joanne Lockwood>communicating compassion. And I suppose the biggest lesson is it's not all

00:15:22.968 --> 00:15:25.650
<v Joanne Lockwood>about me. That's the biggest thing I learned.

00:15:26.470 --> 00:15:30.246
<v TJ Richards>Yeah, you're absolutely right. And it's funny you saying you wrote a letter and

00:15:30.268 --> 00:15:33.654
<v TJ Richards>had supporting documents. That's what I know of you, Jo. That's so,

00:15:33.692 --> 00:15:37.400
<v TJ Richards>Jo. When I

00:15:38.010 --> 00:15:41.758
<v TJ Richards>came out to my mother first, I said my parents

00:15:41.794 --> 00:15:45.402
<v TJ Richards>were divorced, so I came out to my mother first. That was

00:15:45.536 --> 00:15:49.034
<v TJ Richards>left a lot to be desired. And we didn't talk for a while after that,

00:15:49.072 --> 00:15:52.622
<v TJ Richards>although we've moved on. But when I was so

00:15:52.676 --> 00:15:55.934
<v TJ Richards>nervous and so scared of coming out to my dad and my

00:15:55.972 --> 00:15:59.646
<v TJ Richards>stepmom, and I don't know why, because that side of the

00:15:59.668 --> 00:16:03.182
<v TJ Richards>family is so queer. So

00:16:03.236 --> 00:16:07.070
<v TJ Richards>queer. Like, I don't know if there's something in the water in Mississippi

00:16:07.230 --> 00:16:10.786
<v TJ Richards>or it's just my grandma's amazing genes or what it

00:16:10.808 --> 00:16:14.610
<v TJ Richards>was, but I had two gay uncles, I had

00:16:14.760 --> 00:16:18.166
<v TJ Richards>queer cousins. So it

00:16:18.188 --> 00:16:21.590
<v TJ Richards>wasn't something od or new or something that nobody knew

00:16:21.660 --> 00:16:25.366
<v TJ Richards>about. But I was terrified. And

00:16:25.388 --> 00:16:29.014
<v TJ Richards>I was living in England. I just transferred. I was in the US Air Force

00:16:29.142 --> 00:16:32.186
<v TJ Richards>before I got kicked out. I was transferred over here.

00:16:32.368 --> 00:16:36.106
<v TJ Richards>And it was right after September 11. So

00:16:36.128 --> 00:16:39.660
<v TJ Richards>we were in the Middle east and I thought, right,

00:16:41.710 --> 00:16:45.434
<v TJ Richards>I had a girlfriend at the time. I'm telling the story in terrible

00:16:45.482 --> 00:16:48.526
<v TJ Richards>order. I had a girlfriend at the time called Tony, who's now my wife of

00:16:48.548 --> 00:16:52.160
<v TJ Richards>over 20 years. But I was

00:16:52.790 --> 00:16:55.780
<v TJ Richards>suddenly faced with the situation of

00:16:56.630 --> 00:17:00.194
<v TJ Richards>if I were to die or be

00:17:00.232 --> 00:17:03.522
<v TJ Richards>injured or if anything were to happen to me in what is a war

00:17:03.576 --> 00:17:07.014
<v TJ Richards>zone, right? And I'm 1920 years

00:17:07.052 --> 00:17:10.134
<v TJ Richards>old, they would tell my

00:17:10.172 --> 00:17:13.926
<v TJ Richards>parents, but my parents didn't know Tony existed, so

00:17:13.948 --> 00:17:16.854
<v TJ Richards>Tony would never know. And that was

00:17:17.052 --> 00:17:20.850
<v TJ Richards>terrifying, right? And absolutely heartbreaking. So I thought, right, I've got to

00:17:20.860 --> 00:17:24.538
<v TJ Richards>fix this. So I had friends on the base that

00:17:24.624 --> 00:17:28.058
<v TJ Richards>knew, so in case something would happen, they would be able to tell Tony. And

00:17:28.064 --> 00:17:31.726
<v TJ Richards>they were really supportive, right? They would come pick up letters so that

00:17:31.748 --> 00:17:35.486
<v TJ Richards>Tony could send them across to me for free through the military network. It

00:17:35.508 --> 00:17:39.166
<v TJ Richards>was absolutely lovely. And now I am showing my

00:17:39.188 --> 00:17:42.994
<v TJ Richards>age. Jo, I found one book that was

00:17:43.032 --> 00:17:45.810
<v TJ Richards>about coming out to your parents

00:17:46.950 --> 00:17:50.466
<v TJ Richards>later in life, right? Like, not as a child. And it was

00:17:50.568 --> 00:17:54.002
<v TJ Richards>Ellen DeGeneres's mom who had written a book

00:17:54.056 --> 00:17:57.814
<v TJ Richards>about her life, and Ellen. And Ellen coming out

00:17:57.852 --> 00:18:01.286
<v TJ Richards>to her and how she had grown and come to terms with

00:18:01.308 --> 00:18:04.786
<v TJ Richards>it. And Amazon was just a bookstore

00:18:04.898 --> 00:18:08.326
<v TJ Richards>back then, right? This is how old I am. And I

00:18:08.428 --> 00:18:11.446
<v TJ Richards>ordered that book and I had it sent to my dad and my

00:18:11.468 --> 00:18:15.066
<v TJ Richards>stepmom with. No, I chickened out. There was no

00:18:15.088 --> 00:18:18.746
<v TJ Richards>note. Just this book turned up at their door. And then I gave

00:18:18.768 --> 00:18:22.222
<v TJ Richards>it about a week. And I used my phone call to call

00:18:22.276 --> 00:18:25.646
<v TJ Richards>home and my stepmom was like, oh, I got your

00:18:25.668 --> 00:18:28.320
<v TJ Richards>book. And I was like, oh, cool. So

00:18:29.570 --> 00:18:33.410
<v TJ Richards>what do you think? And she said, tJ, we've always known.

00:18:33.910 --> 00:18:37.490
<v TJ Richards>And I was like, gosh, thank you.

00:18:37.560 --> 00:18:41.346
<v TJ Richards>Love it. The support is there, clearly, but I

00:18:41.368 --> 00:18:45.154
<v TJ Richards>kind of wish you'd told me because I've spent years

00:18:45.272 --> 00:18:48.534
<v TJ Richards>terrified of this moment and you've just been waiting for me to

00:18:48.572 --> 00:18:52.374
<v TJ Richards>find the strength to do it. So I have

00:18:52.412 --> 00:18:55.058
<v TJ Richards>always teased her that you could have told me a few years ago and saved

00:18:55.074 --> 00:18:58.870
<v TJ Richards>me some angst. But yeah, the Ellen DeGeneres book.

00:18:58.940 --> 00:19:02.522
<v TJ Richards>Well, Ellen's mom's book, whose name I can't remember at the moment. Great

00:19:02.576 --> 00:19:06.010
<v TJ Richards>resource. Probably a little out of date now. There's probably newer ones,

00:19:06.080 --> 00:19:09.814
<v TJ Richards>but it helped me. That's wonderful.

00:19:09.862 --> 00:19:13.706
<v Joanne Lockwood>No, I think it's a great story. I actually asked my mum, did

00:19:13.728 --> 00:19:16.686
<v Joanne Lockwood>she have any idea or any inkling? And she said she had no idea. No

00:19:16.708 --> 00:19:20.558
<v Joanne Lockwood>inkling. And majority of my friends, if

00:19:20.564 --> 00:19:23.454
<v Joanne Lockwood>you had to do a vote, who's the least likely person in the friend group

00:19:23.492 --> 00:19:26.706
<v Joanne Lockwood>to be trans? I would probably been top of the list. I was not a

00:19:26.728 --> 00:19:30.420
<v Joanne Lockwood>candidate. I was not a candidate, which is probably why it shocks so many people.

00:19:33.190 --> 00:19:36.702
<v Joanne Lockwood>I think my friends found it quite hard, because this is always this belief.

00:19:36.766 --> 00:19:40.502
<v Joanne Lockwood>You've been living a lie, or every experience we've had has always

00:19:40.556 --> 00:19:43.990
<v Joanne Lockwood>been this has been there. I never said something,

00:19:44.060 --> 00:19:46.520
<v Joanne Lockwood>so it was quite hard at times. But

00:19:48.170 --> 00:19:51.526
<v Joanne Lockwood>I've deliberately walked away from my male only groups and

00:19:51.548 --> 00:19:55.178
<v Joanne Lockwood>friends because I don't feel that sense of

00:19:55.184 --> 00:19:58.966
<v Joanne Lockwood>belonging. I'm not included. It's that belongingness.

00:19:58.998 --> 00:20:02.686
<v Joanne Lockwood>It's not my space, it's not my place anymore. And I was

00:20:02.708 --> 00:20:06.410
<v Joanne Lockwood>always fighting with it, but I was one of these dues.

00:20:06.570 --> 00:20:10.174
<v Joanne Lockwood>It's like a small group, it's a 1520, my old

00:20:10.212 --> 00:20:13.390
<v Joanne Lockwood>male friends in black tie, and I was in a dress,

00:20:13.730 --> 00:20:17.474
<v Joanne Lockwood>completely welcomed. And we're driving home afterwards, I offered to give

00:20:17.512 --> 00:20:20.498
<v Joanne Lockwood>a couple of them a lift back to the Isle of White Ferry, and one

00:20:20.504 --> 00:20:24.302
<v Joanne Lockwood>of them said, thanks for your story, Jo,

00:20:24.366 --> 00:20:27.678
<v Joanne Lockwood>as you probably realise, my daughter

00:20:27.854 --> 00:20:31.302
<v Joanne Lockwood>is trans. And I said, well, I knew your

00:20:31.356 --> 00:20:35.206
<v Joanne Lockwood>daughter when we used to go camping together as your son. And he

00:20:35.228 --> 00:20:39.046
<v Joanne Lockwood>said, yeah, it's remarkable knowing you, knowing what you've been through, knowing the story, having

00:20:39.068 --> 00:20:42.700
<v Joanne Lockwood>the conversation with you over those years. When my daughter came out as trans,

00:20:43.230 --> 00:20:46.710
<v Joanne Lockwood>I was just so ready for it. It was actually so empowering.

00:20:46.870 --> 00:20:50.220
<v Joanne Lockwood>And then the person in the other seat said, oh, yeah,

00:20:50.910 --> 00:20:54.734
<v Joanne Lockwood>my eldest has come out as nonbinary, and we're having this conversation in this

00:20:54.772 --> 00:20:58.254
<v Joanne Lockwood>car. This is random car of my best friend, sort of thing.

00:20:58.372 --> 00:21:02.106
<v Joanne Lockwood>And there's three quarters of us, that's four in the car. Three quarters

00:21:02.138 --> 00:21:05.520
<v Joanne Lockwood>of us have a trans story or a nonbinary story.

00:21:06.210 --> 00:21:09.186
<v Joanne Lockwood>And I suddenly thought, actually, I've got more in common with these people than I

00:21:09.208 --> 00:21:12.882
<v Joanne Lockwood>ever imagined. I imagined that I was an outlier here, rather than

00:21:12.936 --> 00:21:16.786
<v Joanne Lockwood>them all having a family or a close connection experience. And I

00:21:16.808 --> 00:21:20.294
<v Joanne Lockwood>felt immediately connected to them in a way I never imagined. So I probably

00:21:20.332 --> 00:21:24.166
<v Joanne Lockwood>prejudged them as being not understanding. But,

00:21:24.188 --> 00:21:27.378
<v Joanne Lockwood>yeah, the stories I hear all the time, I'm sure you do as well,

00:21:27.484 --> 00:21:29.580
<v Joanne Lockwood>and you meet. Yeah,

00:21:32.030 --> 00:21:35.594
<v TJ Richards>maybe prejudged. I mean, that's for you to decide. But I think what you

00:21:35.632 --> 00:21:39.254
<v TJ Richards>probably did is jump started that journey

00:21:39.302 --> 00:21:42.666
<v TJ Richards>for them, so that when that situation occurred

00:21:42.698 --> 00:21:46.446
<v TJ Richards>later, they were able to link it back to, well, I've got

00:21:46.468 --> 00:21:50.302
<v TJ Richards>a friend that's gone through something similar, I can empathise now,

00:21:50.436 --> 00:21:54.274
<v TJ Richards>and I think the empathy is such an

00:21:54.312 --> 00:21:57.714
<v TJ Richards>important part of just life, right, of being a good

00:21:57.752 --> 00:22:01.380
<v TJ Richards>human, but also being a good ally is being able to

00:22:02.550 --> 00:22:05.982
<v TJ Richards>see things from other people's perspective, to actually

00:22:06.136 --> 00:22:09.846
<v TJ Richards>feel, put yourself in their situation and feel what they might

00:22:09.868 --> 00:22:13.606
<v TJ Richards>be feeling. And then sit with that, because that can be quite

00:22:13.628 --> 00:22:16.600
<v TJ Richards>uncomfortable sometimes, and then work out,

00:22:17.690 --> 00:22:21.130
<v TJ Richards>what does that feel like for them and how can you support them? And sometimes

00:22:21.200 --> 00:22:24.826
<v TJ Richards>that support is just being their friend, right? Like just being an

00:22:24.848 --> 00:22:28.534
<v TJ Richards>open ear that people can talk to. And then suddenly

00:22:28.582 --> 00:22:32.190
<v TJ Richards>life comes along and your kid tells you, hey,

00:22:32.260 --> 00:22:35.770
<v TJ Richards>we need to have a conversation and you're prepared.

00:22:35.930 --> 00:22:39.422
<v TJ Richards>Whereas when we were going through that, maybe

00:22:39.476 --> 00:22:43.226
<v TJ Richards>that wasn't the case for our parents. So I feel like we're

00:22:43.258 --> 00:22:46.914
<v TJ Richards>able to. In the positions that we've managed to attain in

00:22:46.952 --> 00:22:50.562
<v TJ Richards>life, we're able to sort of push that needle just a little bit

00:22:50.616 --> 00:22:54.274
<v TJ Richards>further for other people so that the doorways are more

00:22:54.312 --> 00:22:58.134
<v TJ Richards>open for the next generation. And I think if

00:22:58.172 --> 00:23:01.238
<v TJ Richards>that's all I accomplish in life, that's enough.

00:23:01.404 --> 00:23:04.680
<v TJ Richards>Right. I want to say about

00:23:05.450 --> 00:23:08.250
<v Joanne Lockwood>back when you were in the military

00:23:08.990 --> 00:23:12.074
<v Joanne Lockwood>and your partner girlfriend at the time,

00:23:12.112 --> 00:23:15.786
<v Joanne Lockwood>Tony, and that need to ensure that they had a

00:23:15.808 --> 00:23:19.402
<v Joanne Lockwood>level of protection, whatever that may be, or respect or

00:23:19.456 --> 00:23:23.120
<v Joanne Lockwood>whatever, about the relationship, I can resonate with that because

00:23:23.650 --> 00:23:27.406
<v Joanne Lockwood>our parents are getting to the elderly stage. So my mum's in

00:23:27.428 --> 00:23:31.262
<v Joanne Lockwood>mid 80s, my dad's 90 ish, Marie's dad is 90

00:23:31.316 --> 00:23:34.674
<v Joanne Lockwood>ish, and her mum passed away February this

00:23:34.712 --> 00:23:38.450
<v Joanne Lockwood>year. So we've been through this care home,

00:23:38.520 --> 00:23:42.254
<v Joanne Lockwood>we've been through this hospitalisation, we've been through power of attorneys,

00:23:42.302 --> 00:23:45.902
<v Joanne Lockwood>we've been through wills and probate and all this kind of stuff.

00:23:46.056 --> 00:23:49.382
<v Joanne Lockwood>What it made us realise is that if we want to have

00:23:49.436 --> 00:23:53.174
<v Joanne Lockwood>agency in our later life, we have to do something about it

00:23:53.212 --> 00:23:56.040
<v Joanne Lockwood>now. Otherwise whoever's left

00:23:56.970 --> 00:24:00.458
<v Joanne Lockwood>may not have their wishes respected. Marie's faced with

00:24:00.464 --> 00:24:04.314
<v Joanne Lockwood>the thing of me not being around and her having to defend my

00:24:04.352 --> 00:24:08.054
<v Joanne Lockwood>memory in a certain way against death,

00:24:08.102 --> 00:24:11.742
<v Joanne Lockwood>registration, all these kind of things, burials or whatever it may be, or

00:24:11.876 --> 00:24:15.674
<v Joanne Lockwood>dementia in a care home, and making sure that my identity

00:24:15.722 --> 00:24:19.566
<v Joanne Lockwood>and my being is respected in that situation. So we have to

00:24:19.588 --> 00:24:23.262
<v Joanne Lockwood>make decisions now around protecting our

00:24:23.316 --> 00:24:25.600
<v Joanne Lockwood>status and my status, if you like,

00:24:26.710 --> 00:24:30.546
<v Joanne Lockwood>beyond what I really felt I needed to do for me. I no

00:24:30.568 --> 00:24:34.126
<v Joanne Lockwood>longer do it for me. I'm doing it because why do I need a gender

00:24:34.158 --> 00:24:37.926
<v Joanne Lockwood>recognition certificate? I don't need it, but what I need to do is

00:24:37.948 --> 00:24:41.542
<v Joanne Lockwood>make sure that I have it for the future. And there are other things.

00:24:41.676 --> 00:24:45.334
<v Joanne Lockwood>Making sure that it doesn't become a question

00:24:45.372 --> 00:24:49.034
<v Joanne Lockwood>that Marie has to answer in 20 years time when

00:24:49.072 --> 00:24:52.826
<v Joanne Lockwood>I can't. And that's the frustration of not being

00:24:52.848 --> 00:24:56.646
<v Joanne Lockwood>the default, isn't it? It's not being the maturity. It's having to double

00:24:56.678 --> 00:24:59.980
<v Joanne Lockwood>think everything absolutely. And

00:25:01.890 --> 00:25:05.146
<v TJ Richards>that having to think about your loved

00:25:05.178 --> 00:25:08.960
<v TJ Richards>ones, how can you support them when

00:25:09.570 --> 00:25:13.306
<v TJ Richards>they have to make these difficult decisions? And maybe you're not there or you're

00:25:13.338 --> 00:25:16.834
<v TJ Richards>not compass mentors. I know Tony and I regularly talk

00:25:16.872 --> 00:25:20.722
<v TJ Richards>about our life in the care home, right? Like, we're constantly talking

00:25:20.776 --> 00:25:24.222
<v TJ Richards>about how we're going to have an amazing life in a care home eventually,

00:25:24.366 --> 00:25:28.102
<v TJ Richards>with sponge baths and the works. But the reality for

00:25:28.156 --> 00:25:31.894
<v TJ Richards>so many people is that they go into

00:25:31.932 --> 00:25:35.766
<v TJ Richards>a care home, and I've heard so many stories of

00:25:35.788 --> 00:25:39.626
<v TJ Richards>them having to go back into the closet because the situation that

00:25:39.648 --> 00:25:43.194
<v TJ Richards>they suddenly find themselves in, against their will, in some

00:25:43.232 --> 00:25:46.906
<v TJ Richards>respects, is that they don't have

00:25:46.928 --> 00:25:50.250
<v TJ Richards>that support network anymore. They're not supported, they don't feel safe being

00:25:50.320 --> 00:25:53.966
<v TJ Richards>out. Or maybe their partner isn't acknowledged when they come to

00:25:53.988 --> 00:25:57.806
<v TJ Richards>visit. And in fact, I was talking about this with a

00:25:57.828 --> 00:26:01.598
<v TJ Richards>friend, Matt Riley, years ago, who's since gone on to start, I

00:26:01.604 --> 00:26:05.118
<v TJ Richards>think, tonic housing, which is an lgbt retirement

00:26:05.214 --> 00:26:08.546
<v TJ Richards>community, and I'm all over that. Can you

00:26:08.568 --> 00:26:12.418
<v TJ Richards>imagine that would be like, the utopia? If I have to

00:26:12.424 --> 00:26:16.214
<v TJ Richards>go into a home, to go into one surrounded by my community,

00:26:16.412 --> 00:26:19.798
<v TJ Richards>supported, to still be myself and not have to worry about

00:26:19.964 --> 00:26:23.426
<v TJ Richards>that. My identity being acknowledged,

00:26:23.538 --> 00:26:27.154
<v TJ Richards>respected, understood, on top of everything else that I'm dealing

00:26:27.202 --> 00:26:30.826
<v TJ Richards>with is the utopia. I have no idea how I got off on that

00:26:30.848 --> 00:26:34.646
<v TJ Richards>topic. Jo, I told you're going to need a leash for me. No, it's

00:26:34.678 --> 00:26:37.370
<v Joanne Lockwood>fine. I'm visualising the sponge bath

00:26:39.390 --> 00:26:42.986
<v Joanne Lockwood>and hoping it's the right kind of sponge bath and not purgatory.

00:26:43.098 --> 00:26:46.686
<v TJ Richards>I'll leave it up to your imagination things. You get bored when you get old,

00:26:46.708 --> 00:26:49.934
<v TJ Richards>I reckon. I think you're probably right. You're probably

00:26:49.972 --> 00:26:53.762
<v Joanne Lockwood>right. You mentioned

00:26:53.816 --> 00:26:57.394
<v Joanne Lockwood>you're chair of the

00:26:57.432 --> 00:27:00.370
<v Joanne Lockwood>LGBTQ plus network at your organisation.

00:27:01.110 --> 00:27:04.482
<v Joanne Lockwood>What challenges do you find working with

00:27:04.536 --> 00:27:08.374
<v Joanne Lockwood>organisations at that sort of level to bring sort of

00:27:08.412 --> 00:27:12.134
<v Joanne Lockwood>queer representation into their policy, marketing, product, whatever

00:27:12.172 --> 00:27:16.006
<v Joanne Lockwood>it may? So I'm the

00:27:16.028 --> 00:27:19.474
<v TJ Richards>network co chair for Santander's lgbt network

00:27:19.522 --> 00:27:23.130
<v TJ Richards>embrace and I've done it for, I think, about seven years

00:27:23.200 --> 00:27:26.874
<v TJ Richards>now. My other co chair, Darren Carrison, has been there

00:27:26.912 --> 00:27:30.206
<v TJ Richards>since the beginning and we make a great team and I

00:27:30.228 --> 00:27:33.520
<v TJ Richards>think the challenge has been

00:27:34.450 --> 00:27:37.934
<v TJ Richards>understanding and being able to

00:27:37.972 --> 00:27:41.280
<v TJ Richards>honour that line between

00:27:43.110 --> 00:27:46.786
<v TJ Richards>my personal view of total revolution, take over the

00:27:46.808 --> 00:27:50.462
<v TJ Richards>world, and also understanding that people move at a pace,

00:27:50.526 --> 00:27:54.354
<v TJ Richards>right. I can't make people run before they can

00:27:54.392 --> 00:27:58.166
<v TJ Richards>walk. I can't dominate the world and make it the

00:27:58.188 --> 00:28:01.638
<v TJ Richards>place I want it to be without taking people along on the journey, right?

00:28:01.804 --> 00:28:05.122
<v TJ Richards>Not that I'm ever going to be a dictator. This isn't

00:28:05.186 --> 00:28:08.920
<v TJ Richards>that. But it's that understanding that

00:28:09.870 --> 00:28:13.226
<v TJ Richards>change takes time. Much like we were talking about that journey to

00:28:13.248 --> 00:28:16.234
<v TJ Richards>allyship, right? It takes time for people to

00:28:16.432 --> 00:28:19.900
<v TJ Richards>understand and move. And sometimes

00:28:20.590 --> 00:28:24.154
<v TJ Richards>I have to respect that there's processes involved

00:28:24.202 --> 00:28:27.354
<v TJ Richards>to update a policy and it can't be done at a snap of a finger,

00:28:27.402 --> 00:28:29.600
<v TJ Richards>even though I'm like, but it's just three words.

00:28:31.250 --> 00:28:33.760
<v TJ Richards>It's that having to temper my

00:28:34.530 --> 00:28:38.322
<v TJ Richards>enthusiasm to bring it to a level where people

00:28:38.376 --> 00:28:42.226
<v TJ Richards>can actually follow along and we can make that progress and make it in a

00:28:42.248 --> 00:28:45.906
<v TJ Richards>sustainable way. Right. If you push the needle too far, it will start to

00:28:45.928 --> 00:28:49.734
<v TJ Richards>pull back. So you have to do it slow and steady, even pace. And

00:28:49.772 --> 00:28:53.494
<v TJ Richards>for me, I think it's just the impatience. I want a

00:28:53.532 --> 00:28:57.334
<v TJ Richards>world where everyone is allowed to be themselves and

00:28:57.372 --> 00:29:01.194
<v TJ Richards>not allowed expected, celebrated to

00:29:01.232 --> 00:29:04.570
<v TJ Richards>be themselves. And that's just the expectation.

00:29:05.470 --> 00:29:09.226
<v TJ Richards>There's not coming out, there's not anything special. We are just people who

00:29:09.248 --> 00:29:12.846
<v TJ Richards>are living our lives and that's all it ever needs to

00:29:12.868 --> 00:29:16.366
<v TJ Richards>be. We're not there yet. There's so much

00:29:16.468 --> 00:29:19.998
<v TJ Richards>work left to do and it feels like every day,

00:29:20.164 --> 00:29:23.866
<v TJ Richards>watching the news, as much as I may try to avoid

00:29:23.898 --> 00:29:27.570
<v TJ Richards>it, that there's more and more piling on the plate of the work

00:29:27.640 --> 00:29:30.574
<v TJ Richards>that we need to do. And some of it is work that I'm sure we've

00:29:30.622 --> 00:29:34.446
<v TJ Richards>already done. And it's coming back onto our plate because it feels

00:29:34.478 --> 00:29:37.522
<v TJ Richards>like maybe there's a backward slide,

00:29:37.666 --> 00:29:41.094
<v TJ Richards>but it's the impatience for

00:29:41.132 --> 00:29:44.614
<v TJ Richards>me. I just want everything fixed now, Jo. I want it all

00:29:44.652 --> 00:29:48.438
<v TJ Richards>now. Like Viola and Willy Wonka and the

00:29:48.444 --> 00:29:50.120
<v TJ Richards>chocolate factory. I want it now.

00:29:51.930 --> 00:29:55.418
<v Joanne Lockwood>Violet Beauregarde bought it. Violet, Viola is

00:29:55.584 --> 00:29:59.386
<v TJ Richards>my Venus fly up. Sorry, is she

00:29:59.408 --> 00:30:02.918
<v Joanne Lockwood>the chewing gum person? She's the chewing gum one, isn't she? That has the blueberry

00:30:02.934 --> 00:30:06.606
<v Joanne Lockwood>chewing gum and swells right up like a balloon. Yeah, that's the one

00:30:06.708 --> 00:30:10.430
<v Joanne Lockwood>with a rich daddy. That's the one, yeah, they all have rich daddies. And if

00:30:10.580 --> 00:30:14.178
<v Joanne Lockwood>I remember rightly so, I'm a consumer, I'm a

00:30:14.184 --> 00:30:17.454
<v Joanne Lockwood>customer, I'm

00:30:17.502 --> 00:30:20.418
<v Joanne Lockwood>trans. And I accept that

00:30:20.584 --> 00:30:23.220
<v Joanne Lockwood>organisations will get it wrong.

00:30:24.710 --> 00:30:28.502
<v Joanne Lockwood>But the frustration thing is I work with a lot of large

00:30:28.556 --> 00:30:32.134
<v Joanne Lockwood>organisations like yourselves, like other banks, like other comms companies. And I

00:30:32.172 --> 00:30:35.986
<v Joanne Lockwood>know that most of the companies out there, the household names, have staff

00:30:36.018 --> 00:30:39.050
<v Joanne Lockwood>networks, have ergs, have inclusion policies, have trans

00:30:39.120 --> 00:30:42.410
<v Joanne Lockwood>nonbinary, queer inclusion ethos.

00:30:42.830 --> 00:30:46.646
<v Joanne Lockwood>I know that the intent and the corporate mission is wholly

00:30:46.678 --> 00:30:50.506
<v Joanne Lockwood>behind getting it right, but it's that frustration isn't it? You

00:30:50.528 --> 00:30:54.286
<v Joanne Lockwood>walk in, you make a phone call and everything goes wrong and

00:30:54.308 --> 00:30:58.126
<v Joanne Lockwood>it's like, what? Come on. Yes, I've got

00:30:58.148 --> 00:31:01.246
<v Joanne Lockwood>a deep voice. I'm sorry, I've got a deep voice, but what else can you

00:31:01.268 --> 00:31:04.240
<v Joanne Lockwood>ask me? And I think I had a challenge with

00:31:04.850 --> 00:31:08.642
<v Joanne Lockwood>Santander a few years ago, which you helped me out with. I also had

00:31:08.696 --> 00:31:12.146
<v Joanne Lockwood>a challenge with Metrobank. And this is not to name a shame or to call

00:31:12.168 --> 00:31:15.586
<v Joanne Lockwood>you out, but what it highlighted was, I'm

00:31:15.618 --> 00:31:19.366
<v Joanne Lockwood>privileged because I know you. I

00:31:19.388 --> 00:31:23.010
<v Joanne Lockwood>reached out on LinkedIn or sent you an email with Metrobank.

00:31:23.170 --> 00:31:26.950
<v Joanne Lockwood>I delivered a trans awareness session to them three months

00:31:27.020 --> 00:31:30.806
<v Joanne Lockwood>previously, so I knew the head of people. So I was straight onto

00:31:30.838 --> 00:31:34.198
<v Joanne Lockwood>LinkedIn to the head of people and the people who organised that, the staff network.

00:31:34.374 --> 00:31:37.820
<v Joanne Lockwood>So I was able to make my problem disappear by

00:31:38.510 --> 00:31:42.066
<v Joanne Lockwood>going round the roadblock. The front door

00:31:42.118 --> 00:31:45.834
<v Joanne Lockwood>says, no, you can't. You must go to branch

00:31:45.882 --> 00:31:49.246
<v Joanne Lockwood>with id before we can validate you and take you

00:31:49.268 --> 00:31:52.560
<v Joanne Lockwood>forward. And I said, these aren't the droids you're looking for.

00:31:53.570 --> 00:31:57.406
<v Joanne Lockwood>And you wouldn't ask anybody else for this information. Why have you

00:31:57.428 --> 00:32:01.090
<v Joanne Lockwood>chosen to pick on me? Well, we don't believe who you are. Okay,

00:32:01.160 --> 00:32:03.826
<v Joanne Lockwood>because my voice. Is that what you're saying? You don't believe me because of my

00:32:03.848 --> 00:32:07.490
<v Joanne Lockwood>voice. So you are discriminating against me under the

00:32:07.560 --> 00:32:11.186
<v Joanne Lockwood>Equality act. But the risk profile kicks in. The risk management profile

00:32:11.218 --> 00:32:13.926
<v Joanne Lockwood>kicks in, and that people are risk averse, aren't they? And that's what's going on

00:32:13.948 --> 00:32:16.360
<v Joanne Lockwood>here. Absolutely. And

00:32:17.550 --> 00:32:21.210
<v TJ Richards>the rampant amount of consumer risk happening

00:32:21.280 --> 00:32:24.982
<v TJ Richards>in the market at the moment is gobsmackingly

00:32:25.046 --> 00:32:28.682
<v TJ Richards>large. So I understand the need

00:32:28.736 --> 00:32:32.014
<v TJ Richards>to protect customers to make sure that they're not

00:32:32.052 --> 00:32:35.614
<v TJ Richards>being scammed and things aren't being stolen from

00:32:35.652 --> 00:32:39.134
<v TJ Richards>them. But there is that balance with

00:32:39.252 --> 00:32:42.634
<v TJ Richards>also treating your customers like

00:32:42.692 --> 00:32:46.254
<v TJ Richards>people and understanding that we don't

00:32:46.382 --> 00:32:49.540
<v TJ Richards>all sound the same. And

00:32:50.390 --> 00:32:53.874
<v TJ Richards>I've had exactly the same situation not too long

00:32:53.912 --> 00:32:57.606
<v TJ Richards>ago with another company who I won't name because I can't remember if it was

00:32:57.628 --> 00:33:00.390
<v TJ Richards>exactly them or not, but where essentially

00:33:02.490 --> 00:33:06.214
<v TJ Richards>they just didn't believe that I was who I said I was because

00:33:06.252 --> 00:33:10.054
<v TJ Richards>my voice didn't match their perception of who I should sound like. And that was

00:33:10.092 --> 00:33:13.866
<v TJ Richards>so frustrating, because how can

00:33:13.888 --> 00:33:17.578
<v TJ Richards>I prove it over the phone? Right? I am me. I have my security questions.

00:33:17.664 --> 00:33:21.054
<v TJ Richards>Ask me. I'll tell you about my mom. I'll tell you my life story. What

00:33:21.092 --> 00:33:24.846
<v TJ Richards>do you want? And I think that is

00:33:24.868 --> 00:33:27.920
<v TJ Richards>the challenge, because there's that balance between

00:33:29.010 --> 00:33:32.654
<v TJ Richards>risk and safety and how do we

00:33:32.692 --> 00:33:35.410
<v TJ Richards>confirm that in a world that is increasingly

00:33:36.230 --> 00:33:39.874
<v TJ Richards>more and more filled with people who are lying and

00:33:39.912 --> 00:33:43.300
<v TJ Richards>telling, that difference is hard, and I get it, but

00:33:43.750 --> 00:33:47.110
<v TJ Richards>I think we can do better. I always think there's more we can do

00:33:47.260 --> 00:33:50.838
<v TJ Richards>and the processes sometimes

00:33:50.924 --> 00:33:54.694
<v TJ Richards>leave a little bit to be desired. Right, but what I

00:33:54.732 --> 00:33:58.182
<v TJ Richards>love about Santander, and even about your story

00:33:58.236 --> 00:34:02.026
<v TJ Richards>there, is that even if you're raising it with

00:34:02.048 --> 00:34:05.402
<v TJ Richards>a person to say, right, this is my problem, we need to fix it.

00:34:05.536 --> 00:34:09.142
<v TJ Richards>It's my job as a network

00:34:09.206 --> 00:34:12.986
<v TJ Richards>lead at Santander and I imagine the head of people at Metro bank

00:34:13.018 --> 00:34:16.814
<v TJ Richards>did exactly the same. Right, how did we get here and

00:34:16.852 --> 00:34:20.606
<v TJ Richards>how can we fix this so that it doesn't happen to other people? And

00:34:20.628 --> 00:34:24.414
<v TJ Richards>it's that sort of deeper analysis of

00:34:24.452 --> 00:34:28.098
<v TJ Richards>understanding what's gone wrong and how can we make it better? That

00:34:28.184 --> 00:34:31.966
<v TJ Richards>constantly happens in the background and there are so many processes

00:34:32.078 --> 00:34:35.666
<v TJ Richards>in every organisation that I don't know that that work will ever be

00:34:35.688 --> 00:34:39.414
<v TJ Richards>done, but the fact that they're always willing to

00:34:39.452 --> 00:34:43.206
<v TJ Richards>listen to me when I say, hey, why don't we talk about this? Because this

00:34:43.228 --> 00:34:47.078
<v TJ Richards>answer feels wrong. So how did we get here? Their heart's in

00:34:47.084 --> 00:34:50.710
<v TJ Richards>the right place and I can work with that. And I found that

00:34:50.780 --> 00:34:54.266
<v TJ Richards>even when we were working through your situation, we were able to

00:34:54.288 --> 00:34:57.946
<v TJ Richards>resolve it because people were open to going, oh, you're right, this isn't the right

00:34:57.968 --> 00:35:01.454
<v TJ Richards>outcome for our customers and we need to make things better.

00:35:01.652 --> 00:35:04.480
<v TJ Richards>So it's always work to be done,

00:35:05.090 --> 00:35:08.640
<v TJ Richards>never. The.

00:35:10.130 --> 00:35:13.818
<v Joanne Lockwood>For those who are listening, you've probably heard the term calling it out. There's

00:35:13.834 --> 00:35:17.486
<v Joanne Lockwood>also another term called calling it in, which is you don't just shout,

00:35:17.598 --> 00:35:21.266
<v Joanne Lockwood>you educate. And I think going through the experience with

00:35:21.288 --> 00:35:25.134
<v Joanne Lockwood>yourselves and also the Metro bank and many other organisations I've worked through

00:35:25.272 --> 00:35:28.950
<v Joanne Lockwood>that. My outcome isn't around compensation

00:35:30.010 --> 00:35:33.446
<v Joanne Lockwood>or wanting someone to prostrate themselves off the floor and

00:35:33.468 --> 00:35:36.520
<v Joanne Lockwood>apologise. My outcome is Always education.

00:35:37.050 --> 00:35:40.822
<v Joanne Lockwood>Education, and someone should learn from this and the process will be better

00:35:40.876 --> 00:35:44.634
<v Joanne Lockwood>next time. And I'm prepared to give you my time and effort and

00:35:44.672 --> 00:35:47.820
<v Joanne Lockwood>my experience on this to help educate. And I think

00:35:48.270 --> 00:35:51.110
<v Joanne Lockwood>that's why I try not to get angry, I try to do it through the

00:35:51.120 --> 00:35:54.160
<v Joanne Lockwood>education route, which is not always easy.

00:35:55.010 --> 00:35:58.766
<v Joanne Lockwood>Again, if you're listening to this and you've heard the expression microaggression, putting the

00:35:58.788 --> 00:36:02.590
<v Joanne Lockwood>burden back onto the person that's been discriminated against or

00:36:02.660 --> 00:36:06.366
<v Joanne Lockwood>burdened is not always a great idea. But if not me,

00:36:06.388 --> 00:36:10.146
<v Joanne Lockwood>then who's going to say something? So sometimes you just have to sort

00:36:10.168 --> 00:36:14.018
<v Joanne Lockwood>of say, okay, I found a gap, let me fix it. Let me get

00:36:14.024 --> 00:36:17.666
<v Joanne Lockwood>in here and help solve it. But it's

00:36:17.698 --> 00:36:21.000
<v Joanne Lockwood>burdensome, though, isn't it? It can be. And

00:36:21.930 --> 00:36:25.526
<v TJ Richards>what's that phrase? Have I got the spoons for it today? And there are some

00:36:25.548 --> 00:36:29.302
<v TJ Richards>days I don't have the spoons. And then there are other days

00:36:29.356 --> 00:36:33.162
<v TJ Richards>where I'm like, right, I feel like this is my job, I need to

00:36:33.216 --> 00:36:37.020
<v TJ Richards>make this better so that it doesn't affect other people

00:36:37.550 --> 00:36:41.306
<v TJ Richards>and whether that's. We had a situation a while ago now where

00:36:41.328 --> 00:36:45.002
<v TJ Richards>we were going into a supermarket and

00:36:45.056 --> 00:36:47.406
<v TJ Richards>we were on our way. We were on a road trip, right, and we just

00:36:47.428 --> 00:36:51.166
<v TJ Richards>needed to grab some bits, snacks for the road, because road snacks are

00:36:51.188 --> 00:36:54.994
<v TJ Richards>important and use the loo. And Tony came

00:36:55.032 --> 00:36:58.338
<v TJ Richards>in with me. We went into the women's loo because there were only women's and

00:36:58.344 --> 00:37:02.146
<v TJ Richards>men's options. Fine. And we were stopped by a

00:37:02.168 --> 00:37:05.838
<v TJ Richards>cleaner who was mopping the floors right

00:37:05.864 --> 00:37:08.998
<v TJ Richards>outside and said to my wife, you can't come in there. You can't go in

00:37:09.004 --> 00:37:12.822
<v TJ Richards>there. And that moment of

00:37:12.876 --> 00:37:16.054
<v TJ Richards>being like, do I have the spoons? To

00:37:16.092 --> 00:37:19.894
<v TJ Richards>argue, what are we going to do? And you have that

00:37:19.932 --> 00:37:23.674
<v TJ Richards>split second to make that decision, how are you going to deal with it? And

00:37:23.712 --> 00:37:27.386
<v TJ Richards>sometimes you don't have the spoons. And I think that's okay. In this case, we

00:37:27.408 --> 00:37:31.066
<v TJ Richards>did have the spoons. And, like you, I knew the right

00:37:31.088 --> 00:37:34.926
<v TJ Richards>people to talk to in that organisation to fix that situation. And it

00:37:34.948 --> 00:37:38.446
<v TJ Richards>ended up with the company involved going through some

00:37:38.468 --> 00:37:42.106
<v TJ Richards>training around diversity and inclusion and actually just letting

00:37:42.138 --> 00:37:45.954
<v TJ Richards>people use the loo like it's okay. So, yeah,

00:37:46.072 --> 00:37:49.838
<v TJ Richards>I think helping people, knowing people helps, but the role

00:37:49.854 --> 00:37:53.220
<v TJ Richards>of the people is that it's their job to fix it then,

00:37:53.990 --> 00:37:57.362
<v TJ Richards>or to put things in place so that that's less likely to happen

00:37:57.416 --> 00:38:01.094
<v TJ Richards>again. Nobody's perfect, but we need to make it

00:38:01.132 --> 00:38:04.898
<v TJ Richards>better. As you're talking now, I'm sniggering, if you've

00:38:04.914 --> 00:38:08.374
<v Joanne Lockwood>listened to this, you can't see me sniggering, because it brought back a story that

00:38:08.412 --> 00:38:11.690
<v Joanne Lockwood>I experienced pre Covid

00:38:12.270 --> 00:38:16.006
<v Joanne Lockwood>three or four years ago as I'm a member of an ex armed

00:38:16.038 --> 00:38:19.194
<v Joanne Lockwood>forces club in the UK in London. So I'm ex

00:38:19.232 --> 00:38:23.006
<v Joanne Lockwood>RAF and I was going in and as

00:38:23.028 --> 00:38:26.686
<v Joanne Lockwood>I was going through the front door, someone started shouting out, excuse me,

00:38:26.708 --> 00:38:30.270
<v Joanne Lockwood>sir. Excuse me, sir. And I was just ignoring it,

00:38:30.340 --> 00:38:34.074
<v Joanne Lockwood>thinking I'm not going to play their game. So I just ignored it. And eventually

00:38:34.122 --> 00:38:37.906
<v Joanne Lockwood>they said, excuse me, without the sir on the end. And I turned around and

00:38:37.928 --> 00:38:41.538
<v Joanne Lockwood>said, what? And he said, whatever it was

00:38:41.624 --> 00:38:45.346
<v Joanne Lockwood>I needed to do, I said, it's not sir, it's madam. By

00:38:45.368 --> 00:38:49.026
<v Joanne Lockwood>the way, not happy with you shouting sir at me,

00:38:49.048 --> 00:38:52.338
<v Joanne Lockwood>but yeah, whatever. So we dealt with the problem. So I went to the reception

00:38:52.354 --> 00:38:56.054
<v Joanne Lockwood>and said, look, can I just speak to the person

00:38:56.092 --> 00:38:59.398
<v Joanne Lockwood>that handles this kind of complaint, please, whoever it may be? And they came down

00:38:59.404 --> 00:39:02.758
<v Joanne Lockwood>and see me and they said. And I said, look, I'm not trying to make

00:39:02.764 --> 00:39:04.726
<v Joanne Lockwood>a big deal of this. All I want to do is just try and create

00:39:04.748 --> 00:39:08.566
<v Joanne Lockwood>some education here that they just dropped the sir off the end of

00:39:08.588 --> 00:39:12.126
<v Joanne Lockwood>the. Off the end of the sentence, say, excuse me, and just talked

00:39:12.148 --> 00:39:15.934
<v Joanne Lockwood>about degenerating conversations with things. And he said, well, we do all this quality stuff

00:39:15.972 --> 00:39:19.726
<v Joanne Lockwood>and we have our regular EDI training. And I

00:39:19.748 --> 00:39:23.518
<v Joanne Lockwood>said, well, clearly it's not working, so I'd

00:39:23.524 --> 00:39:26.478
<v Joanne Lockwood>like you to sort of take it more seriously and have a conversation. And we're

00:39:26.494 --> 00:39:30.226
<v Joanne Lockwood>just wrapping up the conversation and this person turned around to me

00:39:30.248 --> 00:39:33.954
<v Joanne Lockwood>and said, thank you, sir, that was really useful. And I went

00:39:33.992 --> 00:39:37.794
<v Joanne Lockwood>and we paused at that point there. I looked at him, he

00:39:37.832 --> 00:39:41.590
<v Joanne Lockwood>looked at me and I said, so you've just proved the point.

00:39:41.660 --> 00:39:45.238
<v Joanne Lockwood>Clearly your EDI training is a tick box and doesn't work because

00:39:45.324 --> 00:39:48.534
<v Joanne Lockwood>it's just misgender me in this conversation, having had a conversation about

00:39:48.572 --> 00:39:52.326
<v Joanne Lockwood>misgendering. And he went, write it a sheet. He went, I'm

00:39:52.358 --> 00:39:55.466
<v Joanne Lockwood>really sorry, I'll write up a complaint against myself as well. I said, but no,

00:39:55.488 --> 00:39:59.274
<v Joanne Lockwood>it's not about that. It's about meaningful change. But,

00:39:59.392 --> 00:40:03.022
<v Joanne Lockwood>yeah, I recognise that my voice id,

00:40:03.156 --> 00:40:06.894
<v Joanne Lockwood>my voice print is in the male range and it's really hard

00:40:06.932 --> 00:40:10.446
<v Joanne Lockwood>for humans to sort of override some of these primary senses and

00:40:10.468 --> 00:40:13.700
<v Joanne Lockwood>responses. We're so ingrained. So I get it.

00:40:14.550 --> 00:40:18.018
<v Joanne Lockwood>But it just highlighted that people believe they're doing the

00:40:18.024 --> 00:40:21.554
<v Joanne Lockwood>EDI tick box every year training. It's not

00:40:21.592 --> 00:40:25.218
<v Joanne Lockwood>meaningful, it's not embedding it, it's not diving into

00:40:25.304 --> 00:40:28.994
<v Joanne Lockwood>lived experience. And that's what I think we need to uplift in society

00:40:29.042 --> 00:40:32.354
<v Joanne Lockwood>is better lived experience training and experiential

00:40:32.402 --> 00:40:36.134
<v Joanne Lockwood>stuff. And I think that links back

00:40:36.172 --> 00:40:38.540
<v TJ Richards>to what you were saying about your friends.

00:40:40.270 --> 00:40:43.994
<v TJ Richards>They may have been on an EDI course at work, they may

00:40:44.112 --> 00:40:47.514
<v TJ Richards>know tangentially about EDI and

00:40:47.712 --> 00:40:51.182
<v TJ Richards>those sort of theories, but I think

00:40:51.236 --> 00:40:54.910
<v TJ Richards>for humans in general, until you

00:40:54.980 --> 00:40:58.718
<v TJ Richards>live through that, until you have some lived experience of

00:40:58.884 --> 00:41:02.560
<v TJ Richards>interacting with people who aren't the same as you,

00:41:03.270 --> 00:41:06.754
<v TJ Richards>that's when it drives it home for you. And that's why I think it's so

00:41:06.792 --> 00:41:09.780
<v TJ Richards>important for going out

00:41:10.390 --> 00:41:14.110
<v TJ Richards>and meeting other people, talking to other people, whether that's

00:41:14.270 --> 00:41:17.862
<v TJ Richards>university, college, those are great examples of when people, a lot of people

00:41:17.916 --> 00:41:21.430
<v TJ Richards>first sort of mix outside of their little bubble for the first time.

00:41:21.580 --> 00:41:25.014
<v TJ Richards>And that's why I think education can be such a

00:41:25.052 --> 00:41:28.726
<v TJ Richards>powerful agency for change.

00:41:28.828 --> 00:41:32.538
<v TJ Richards>Right, and for inclusion, because suddenly people are interacting with someone who has a

00:41:32.544 --> 00:41:36.074
<v TJ Richards>different life experience than them, and maybe they use different

00:41:36.112 --> 00:41:39.910
<v TJ Richards>pronouns, or maybe they're like me. I said

00:41:40.000 --> 00:41:43.546
<v TJ Richards>earlier, I am a woman. Like a tomato is a fruit.

00:41:43.658 --> 00:41:46.240
<v TJ Richards>Yes, but also kind of.

00:41:46.770 --> 00:41:50.590
<v TJ Richards>So I understand that

00:41:50.660 --> 00:41:54.322
<v TJ Richards>people have that journey to go on, and I think the key to that

00:41:54.376 --> 00:41:58.226
<v TJ Richards>is talking and interacting with

00:41:58.248 --> 00:42:02.018
<v TJ Richards>other people in a genuine way and having the spoons at the

00:42:02.024 --> 00:42:04.500
<v TJ Richards>time to have those conversations, like you said,

00:42:05.430 --> 00:42:08.938
<v TJ Richards>and make that change in those tiny incremental

00:42:08.974 --> 00:42:12.630
<v TJ Richards>moments, they build up to suddenly your mate going,

00:42:12.700 --> 00:42:15.606
<v TJ Richards>oh, yeah, my daughter came out as Trans, and I was perfectly okay with it

00:42:15.628 --> 00:42:19.366
<v TJ Richards>because I dealt. I'd gone through this before and I knew what

00:42:19.388 --> 00:42:22.922
<v TJ Richards>it meant. Those incremental changes build up.

00:42:23.056 --> 00:42:26.906
<v TJ Richards>A snowflake is a blizzard. I love that. I'm a great

00:42:26.928 --> 00:42:30.746
<v Joanne Lockwood>believer. A snowflake on its own will hit the ground and melt. A snowflake with

00:42:30.768 --> 00:42:34.046
<v Joanne Lockwood>a billion friends is an avalanche. It creates change and

00:42:34.068 --> 00:42:37.598
<v Joanne Lockwood>landscapes move. So, yeah, I'm a great believer. Call me a

00:42:37.604 --> 00:42:40.880
<v Joanne Lockwood>snowflake all you like, but I stand with others. I'm all right.

00:42:41.890 --> 00:42:45.714
<v TJ Richards>Absolutely. I was out with a friend

00:42:45.752 --> 00:42:48.530
<v Joanne Lockwood>the other day and we were talking about the Rishi Sunak

00:42:51.350 --> 00:42:54.510
<v Joanne Lockwood>baiting he did. A man's a man, a woman's a woman.

00:42:54.590 --> 00:42:57.886
<v Joanne Lockwood>And I listened to it and I said, you're

00:42:57.918 --> 00:43:01.718
<v Joanne Lockwood>right, I am a woman. You're right. I

00:43:01.724 --> 00:43:04.610
<v Joanne Lockwood>don't disagree with what you've just said. A woman's a woman. I am a woman.

00:43:04.770 --> 00:43:08.614
<v Joanne Lockwood>So I found it very difficult to get angry with that statement, because I

00:43:08.652 --> 00:43:12.294
<v Joanne Lockwood>agree with it. I'm a woman. I pay my taxes.

00:43:12.422 --> 00:43:15.466
<v Joanne Lockwood>As far as HMRC are concerned, as far as my doctor's concerned, as far as

00:43:15.488 --> 00:43:19.290
<v Joanne Lockwood>my dentist, my Vat registration, my company's house,

00:43:19.440 --> 00:43:23.278
<v Joanne Lockwood>everything I have treats me as a woman, identify me as a

00:43:23.284 --> 00:43:27.018
<v Joanne Lockwood>woman. Passport, driver licence, everything. So legally, as far as I'm

00:43:27.034 --> 00:43:30.558
<v Joanne Lockwood>concerned, and as far as the government concerned, I'm a woman. So a woman's a

00:43:30.564 --> 00:43:34.034
<v Joanne Lockwood>woman. I agree. We don't need to get into

00:43:34.072 --> 00:43:36.914
<v Joanne Lockwood>adjectives and splitting hairs about what

00:43:37.032 --> 00:43:40.498
<v Joanne Lockwood>constitutes. You say your definition of

00:43:40.504 --> 00:43:44.318
<v Joanne Lockwood>womanhood is different to other people's definitions of womanhood,

00:43:44.494 --> 00:43:48.198
<v Joanne Lockwood>or nonbinaryhood or however you assign yourself and describe yourself,

00:43:48.364 --> 00:43:52.200
<v Joanne Lockwood>so we all have our different nuances. And

00:43:52.970 --> 00:43:56.422
<v Joanne Lockwood>I think I'm a realist that a lot of gender is a social

00:43:56.476 --> 00:44:00.226
<v Joanne Lockwood>construct anyway. It's based time and

00:44:00.268 --> 00:44:04.026
<v Joanne Lockwood>space, experience of a man, a woman, a

00:44:04.048 --> 00:44:07.898
<v Joanne Lockwood>nonbinary person, queer person today is different to 200 years ago.

00:44:08.064 --> 00:44:11.454
<v Joanne Lockwood>It's different in the UK than it is in South America, for example.

00:44:11.652 --> 00:44:15.022
<v Joanne Lockwood>The role responsibilities and the expectations of gender are different.

00:44:15.076 --> 00:44:18.922
<v Joanne Lockwood>So, yeah, gender expression,

00:44:18.986 --> 00:44:22.818
<v Joanne Lockwood>gender conformity is a social construct. Gender identity for

00:44:22.824 --> 00:44:25.970
<v Joanne Lockwood>me is innate. It's the same. My

00:44:26.040 --> 00:44:29.794
<v Joanne Lockwood>identity is innate as my sexuality and

00:44:29.832 --> 00:44:33.586
<v Joanne Lockwood>other things about me. But how I perform, how I meet the

00:44:33.608 --> 00:44:37.426
<v Joanne Lockwood>expectations of society, is a complete construct. That's what people get

00:44:37.448 --> 00:44:41.186
<v Joanne Lockwood>hung up about. That's what the debate is. We're debating the construct which is

00:44:41.208 --> 00:44:44.258
<v Joanne Lockwood>made up shit, isn't it? We made this shit up. We could change this shit,

00:44:44.434 --> 00:44:47.254
<v Joanne Lockwood>but it's. Great because if we made it up, it means we can make up

00:44:47.292 --> 00:44:50.986
<v TJ Richards>something new. Right? There's an opportunity in that. There's a

00:44:51.008 --> 00:44:54.746
<v TJ Richards>hopefulness in that for me, because even though

00:44:54.848 --> 00:44:58.554
<v TJ Richards>I rail at any constructs being put on

00:44:58.592 --> 00:45:02.218
<v TJ Richards>me, I also recognise that

00:45:02.304 --> 00:45:05.966
<v TJ Richards>because it's made up, we can just make up something new. And that sounds so

00:45:05.988 --> 00:45:09.550
<v TJ Richards>much easier, right? We can just make up something new and it's not that easy.

00:45:09.620 --> 00:45:13.042
<v TJ Richards>I get it. My impatience coming out again. But

00:45:13.176 --> 00:45:16.514
<v TJ Richards>there's a hopefulness there that we could. That we could

00:45:16.552 --> 00:45:19.746
<v TJ Richards>incrementally make those steps and change it.

00:45:19.848 --> 00:45:23.470
<v TJ Richards>Because society isn't set in stone. It's

00:45:23.550 --> 00:45:27.266
<v TJ Richards>constantly changing, constantly evolving. We're not in

00:45:27.288 --> 00:45:31.046
<v TJ Richards>the UK, we're not the same society now that we were when

00:45:31.068 --> 00:45:34.642
<v TJ Richards>I moved here in 2001, just in that instance,

00:45:34.706 --> 00:45:38.378
<v TJ Richards>things have changed pre Covid versus post Covid or

00:45:38.464 --> 00:45:41.930
<v TJ Richards>during COVID All of these things. Constant change,

00:45:42.000 --> 00:45:45.450
<v TJ Richards>constant evolution. And that means constant opportunity

00:45:45.600 --> 00:45:49.402
<v TJ Richards>for betterment. Do you think some people

00:45:49.456 --> 00:45:53.290
<v Joanne Lockwood>just. And I don't want to be stereotypical or judgmental here,

00:45:53.440 --> 00:45:57.246
<v Joanne Lockwood>even if it does sound like I am, but I find that some

00:45:57.268 --> 00:46:01.066
<v Joanne Lockwood>people want to be righteous and police

00:46:01.098 --> 00:46:04.770
<v Joanne Lockwood>people back into their lane or into their box or into

00:46:04.840 --> 00:46:08.626
<v Joanne Lockwood>their definition of right and wrong. And they're intolerant, if you

00:46:08.648 --> 00:46:11.986
<v Joanne Lockwood>like, of their rule set being breached, whereas I

00:46:12.008 --> 00:46:15.746
<v Joanne Lockwood>think you listen to what you're saying. I certainly. I

00:46:15.928 --> 00:46:19.490
<v Joanne Lockwood>think once you've breached those rule sets, you realise

00:46:19.570 --> 00:46:23.126
<v Joanne Lockwood>that they're social contracts, they're made up, and then you can be

00:46:23.148 --> 00:46:26.774
<v Joanne Lockwood>more adaptable and more flexible about other rules. You go,

00:46:26.812 --> 00:46:30.426
<v Joanne Lockwood>actually, that's just made up. We can unmake it. We can

00:46:30.448 --> 00:46:33.466
<v Joanne Lockwood>remake it, we can paint it a different colour and it's still fine. But some

00:46:33.488 --> 00:46:37.306
<v Joanne Lockwood>people never challenge themselves to escape their rule set

00:46:37.328 --> 00:46:41.006
<v Joanne Lockwood>of programming. Yeah, I do agree. And I

00:46:41.028 --> 00:46:44.794
<v TJ Richards>think linking that back to your safari analogy

00:46:44.842 --> 00:46:48.110
<v TJ Richards>earlier, it is scary

00:46:48.450 --> 00:46:52.126
<v TJ Richards>coming out of a safe, enclosed space where maybe it

00:46:52.148 --> 00:46:55.886
<v TJ Richards>is bars, but you know where they're at. You know what the expectations are and

00:46:55.908 --> 00:46:59.426
<v TJ Richards>you know what to do to thrive in that world. You might not like it,

00:46:59.448 --> 00:47:03.246
<v TJ Richards>but you know what the expectations are. You step out of that comfort zone,

00:47:03.278 --> 00:47:07.026
<v TJ Richards>you start questioning things and challenging things. There's

00:47:07.058 --> 00:47:10.726
<v TJ Richards>a fear in that and I see that a

00:47:10.748 --> 00:47:14.520
<v TJ Richards>lot when I experience some of that.

00:47:16.090 --> 00:47:19.866
<v TJ Richards>Hatred is not the right word, that's too strong, I think. But some

00:47:19.888 --> 00:47:23.482
<v TJ Richards>of that pushback that I see in different

00:47:23.536 --> 00:47:27.354
<v TJ Richards>areas of society, around people just being who they are and being

00:47:27.392 --> 00:47:30.846
<v TJ Richards>allowed to just live, I think some of that

00:47:30.868 --> 00:47:34.160
<v TJ Richards>pushback is a fear based response of,

00:47:34.930 --> 00:47:38.654
<v TJ Richards>if you can question things, where does it end? And

00:47:38.692 --> 00:47:42.506
<v TJ Richards>that is such an intriguing question, because where does

00:47:42.548 --> 00:47:45.730
<v TJ Richards>it end? For me, that's a question of

00:47:45.880 --> 00:47:49.198
<v TJ Richards>endless inevitability, possibility,

00:47:49.374 --> 00:47:52.260
<v TJ Richards>solutions, making things better.

00:47:52.630 --> 00:47:55.734
<v TJ Richards>But until you get to that

00:47:55.852 --> 00:47:59.526
<v TJ Richards>mindset, it's scary. And I

00:47:59.548 --> 00:48:03.240
<v TJ Richards>try to have empathy even for that, because

00:48:04.650 --> 00:48:08.490
<v TJ Richards>there must be some fear there about living

00:48:08.560 --> 00:48:12.346
<v TJ Richards>outside of where you've always been, right? Stepping outside of

00:48:12.368 --> 00:48:15.820
<v TJ Richards>your comfort zone is uncomfortable. And for some people that

00:48:16.190 --> 00:48:19.978
<v TJ Richards>allowing us the option

00:48:20.144 --> 00:48:23.374
<v TJ Richards>or acknowledging that we have the option to do

00:48:23.412 --> 00:48:27.086
<v TJ Richards>that, questions their decisions to

00:48:27.108 --> 00:48:30.846
<v TJ Richards>not do that. And I think there is fear there. And that's where

00:48:30.868 --> 00:48:34.658
<v TJ Richards>I try to let my empathy come in. Sometimes

00:48:34.744 --> 00:48:38.260
<v TJ Richards>it's harder than others, I'm not going to lie, but

00:48:38.710 --> 00:48:42.194
<v TJ Richards>I think people generally think of themselves as good

00:48:42.232 --> 00:48:46.046
<v TJ Richards>people and operate from that viewpoint.

00:48:46.238 --> 00:48:49.858
<v TJ Richards>And so I try to give them a little bit of love and understanding,

00:48:50.034 --> 00:48:53.302
<v TJ Richards>even on the hard days, such hard days.

00:48:53.356 --> 00:48:56.726
<v Joanne Lockwood>Sometimes I just think if anyone's listening to

00:48:56.748 --> 00:49:00.390
<v Joanne Lockwood>this, who would identify maybe as cis

00:49:00.470 --> 00:49:04.294
<v Joanne Lockwood>straight? Have you ever actually sat there and tried to challenge

00:49:04.342 --> 00:49:07.914
<v Joanne Lockwood>or ask the question who am I? Or why am I? And something I

00:49:07.952 --> 00:49:11.500
<v Joanne Lockwood>realised going back when I was going through my

00:49:12.030 --> 00:49:15.806
<v Joanne Lockwood>questioning, trying to figure myself out, was I was trying

00:49:15.828 --> 00:49:19.550
<v Joanne Lockwood>to solve the problem, I was trying to understand why

00:49:19.700 --> 00:49:23.486
<v Joanne Lockwood>or how, or what being trans meant and how

00:49:23.508 --> 00:49:27.086
<v Joanne Lockwood>it affected me. And I was saying to myself, well, I'm an

00:49:27.108 --> 00:49:30.898
<v Joanne Lockwood>intelligent human being, I must be able to square this circle, I must

00:49:30.904 --> 00:49:32.866
<v Joanne Lockwood>be able to round this off, I must be able to fix it, I must

00:49:32.888 --> 00:49:36.706
<v Joanne Lockwood>be able to go right, I've solved the problem, I'm now okay, I don't need

00:49:36.728 --> 00:49:40.566
<v Joanne Lockwood>to do this. I rationalised it out. Did you go

00:49:40.588 --> 00:49:44.438
<v Joanne Lockwood>through this sort of, kind of, there must be a solution here somewhere sort

00:49:44.444 --> 00:49:47.560
<v Joanne Lockwood>of phase? Yeah, I did. And it was

00:49:47.950 --> 00:49:51.386
<v TJ Richards>funny. I mean funny, it's funny now. It was traumatic at the

00:49:51.408 --> 00:49:55.206
<v TJ Richards>time. This whole podcast, Jo,

00:49:55.238 --> 00:49:57.580
<v TJ Richards>is about me revealing my age to people.

00:49:58.830 --> 00:50:02.590
<v TJ Richards>I very vividly recall in the mid ninety

00:50:02.660 --> 00:50:05.934
<v TJ Richards>s, thirteen, fourteen, fifteen years

00:50:05.972 --> 00:50:09.786
<v TJ Richards>old. And there was a show on tv

00:50:09.978 --> 00:50:13.700
<v TJ Richards>called Zena Warrior Princess, right? And

00:50:15.590 --> 00:50:19.186
<v TJ Richards>it was a show that was a lesbian awakening for a lot of women

00:50:19.288 --> 00:50:22.914
<v TJ Richards>my age. And I remember I

00:50:22.952 --> 00:50:26.040
<v TJ Richards>watched it religiously every week. And

00:50:27.690 --> 00:50:31.462
<v TJ Richards>I identified with the taking the lead, being

00:50:31.516 --> 00:50:35.078
<v TJ Richards>assertive, finding a problem, fixing a problem, making

00:50:35.164 --> 00:50:38.742
<v TJ Richards>things better, getting a happy ending. And

00:50:38.876 --> 00:50:41.660
<v TJ Richards>there was a lot of queer subtext in that show.

00:50:42.430 --> 00:50:46.054
<v TJ Richards>But I remember that it inspired me, but it also terrified

00:50:46.102 --> 00:50:49.946
<v TJ Richards>me. And that being terrified was the part that I was like, I need

00:50:49.968 --> 00:50:53.520
<v TJ Richards>to fix it. And my solution at the time,

00:50:54.050 --> 00:50:57.658
<v TJ Richards>I had read a book, I don't remember which book. I'm

00:50:57.674 --> 00:51:01.262
<v TJ Richards>sure somebody will write in and tell us that

00:51:01.316 --> 00:51:05.166
<v TJ Richards>basically one of the premises that was made was fake it until you

00:51:05.188 --> 00:51:08.818
<v TJ Richards>make it, whatever you pretend to be for long enough, you will become.

00:51:08.984 --> 00:51:12.670
<v TJ Richards>And in that sort of context, it was a warning,

00:51:12.830 --> 00:51:15.538
<v TJ Richards>if you pretend to be the bad guy for long enough, you'll turn into the

00:51:15.544 --> 00:51:18.806
<v TJ Richards>bad guy. I think was the point of the story. But I took it

00:51:18.828 --> 00:51:22.290
<v TJ Richards>as if I pretend to be straight

00:51:22.450 --> 00:51:25.400
<v TJ Richards>for long enough, I will be. And so

00:51:26.730 --> 00:51:30.034
<v TJ Richards>I found the problem. I'd found a solution. And then my

00:51:30.092 --> 00:51:33.914
<v TJ Richards>implementation of the solution was to lay in bed every night in my

00:51:33.952 --> 00:51:36.922
<v TJ Richards>room, in the dark, close my eyes and

00:51:36.976 --> 00:51:40.666
<v TJ Richards>chant, it's okay to be gay, but it's not for me.

00:51:40.768 --> 00:51:44.446
<v TJ Richards>It's okay to be gay, but it's not for me. And I would repeat it

00:51:44.548 --> 00:51:48.190
<v TJ Richards>out loud and in my head, in the dark, in my little bedroom,

00:51:49.810 --> 00:51:53.474
<v TJ Richards>until I fell asleep, sometimes in tears. Part

00:51:53.512 --> 00:51:56.420
<v TJ Richards>of me thinks, looking back,

00:51:57.110 --> 00:52:00.546
<v TJ Richards>how sad that was, that I was

00:52:00.568 --> 00:52:04.354
<v TJ Richards>imposing my own bars on myself because of fear. Part

00:52:04.392 --> 00:52:06.946
<v TJ Richards>of me is also a little bit proud that even in my fear, I wasn't

00:52:06.978 --> 00:52:10.454
<v TJ Richards>being homophobic. It's like, it's okay to be gay, it's just not for

00:52:10.492 --> 00:52:14.134
<v TJ Richards>me. So I definitely tried to

00:52:14.172 --> 00:52:17.854
<v TJ Richards>fix it. My solution was chanting. It was ineffective.

00:52:18.002 --> 00:52:21.814
<v TJ Richards>I was definitely gay. That didn't

00:52:21.862 --> 00:52:25.318
<v TJ Richards>change. Neither did my love for Zena. Still a huge fan.

00:52:25.494 --> 00:52:29.242
<v TJ Richards>But yeah, it's that chanting, that

00:52:29.296 --> 00:52:32.910
<v TJ Richards>trying to fix it, trying to lean really hard into other things

00:52:32.980 --> 00:52:36.698
<v TJ Richards>to cover it up. I went to military

00:52:36.794 --> 00:52:40.494
<v TJ Richards>boarding school. I went to a military university. I

00:52:40.532 --> 00:52:44.194
<v TJ Richards>joined the military, all of these things to try and take my mind

00:52:44.232 --> 00:52:47.970
<v TJ Richards>off of the fact that maybe I'm gay

00:52:48.390 --> 00:52:52.114
<v TJ Richards>and how terrifying that concept was and

00:52:52.152 --> 00:52:55.810
<v TJ Richards>then having those bars removed. When

00:52:55.960 --> 00:52:59.414
<v TJ Richards>I was kicked out of the military, they eventually found out that I was

00:52:59.452 --> 00:53:02.920
<v TJ Richards>gay. And at the time, that was illegal. So

00:53:03.850 --> 00:53:07.554
<v TJ Richards>suddenly finding myself without those constraints and being able to explore

00:53:07.602 --> 00:53:10.986
<v TJ Richards>was a blessing. In the end, I was able to find myself.

00:53:11.168 --> 00:53:14.954
<v TJ Richards>And I love my life now. I'm happy. I'm thriving. What is

00:53:14.992 --> 00:53:18.362
<v TJ Richards>the movie? 30, flirty and thriving? I'm definitely not 30,

00:53:18.496 --> 00:53:22.154
<v TJ Richards>but I love my life now. And it was because those

00:53:22.192 --> 00:53:25.902
<v TJ Richards>bars, I was able to escape those bars, whether

00:53:25.956 --> 00:53:29.534
<v TJ Richards>on my own or because the bars were taken off of me, I was able

00:53:29.572 --> 00:53:33.042
<v TJ Richards>to find a new place. And I think that was

00:53:33.176 --> 00:53:36.290
<v TJ Richards>the point of it. Hopefully.

00:53:37.750 --> 00:53:41.586
<v Joanne Lockwood>Hopefully it sounds by listening to you there that the

00:53:41.608 --> 00:53:45.206
<v Joanne Lockwood>hardest coming out you've done in your life is coming out to

00:53:45.228 --> 00:53:48.520
<v Joanne Lockwood>yourself. God, yes. Absolutely.

00:53:48.890 --> 00:53:52.454
<v TJ Richards>And I don't know why I was talking about

00:53:52.492 --> 00:53:56.226
<v TJ Richards>this in my therapy session recently. I love therapy,

00:53:56.258 --> 00:53:59.880
<v TJ Richards>recommend it for everybody. But it was that

00:54:01.450 --> 00:54:04.906
<v TJ Richards>my father's side of the family, and I was living with my dad at the

00:54:04.928 --> 00:54:08.666
<v TJ Richards>time, so queer. So, you know, there were

00:54:08.688 --> 00:54:12.074
<v TJ Richards>so many. There are so many queer and

00:54:12.112 --> 00:54:15.946
<v TJ Richards>ally people in that side of the family. And I don't know if there's

00:54:15.978 --> 00:54:19.614
<v TJ Richards>something in the water in Pascagoula, Mississippi, if maybe

00:54:19.652 --> 00:54:23.390
<v TJ Richards>it's the swamp air, maybe it's just my grandma's great genes,

00:54:23.470 --> 00:54:27.266
<v TJ Richards>I don't know. But the family is. We could have had our own

00:54:27.288 --> 00:54:30.754
<v TJ Richards>pride parade in the early 90s, right? And

00:54:30.792 --> 00:54:34.594
<v TJ Richards>so I should have

00:54:34.632 --> 00:54:38.326
<v TJ Richards>known. I feel now I should have known that it

00:54:38.348 --> 00:54:42.182
<v TJ Richards>was okay. But because it was me, it was that

00:54:42.236 --> 00:54:45.766
<v TJ Richards>chant. And even looking back and analysing that chant, I came up

00:54:45.788 --> 00:54:49.500
<v TJ Richards>with, it's okay to be gay, but it's not for me. Well, why not?

00:54:50.030 --> 00:54:53.290
<v TJ Richards>Why not? What was the fear? And the fear was

00:54:53.360 --> 00:54:56.780
<v TJ Richards>that it would close doors for,

00:54:57.150 --> 00:55:00.938
<v TJ Richards>you know, at the time, I was adamant. I was be. I was going

00:55:00.944 --> 00:55:03.418
<v TJ Richards>to go into the military. I was going to be a test pilot. I was

00:55:03.424 --> 00:55:06.718
<v TJ Richards>going to transfer to NASA. I was going to join the astronaut programme, and I

00:55:06.724 --> 00:55:10.174
<v TJ Richards>was going to go to Mars. These were the things that were

00:55:10.212 --> 00:55:13.802
<v TJ Richards>happening, and none of that could happen if I was gay.

00:55:13.946 --> 00:55:17.746
<v TJ Richards>Because it was illegal to be gay in the military. It was couldn't. We had

00:55:17.768 --> 00:55:21.150
<v TJ Richards>don't ask, don't tell at the time, which essentially meant

00:55:21.310 --> 00:55:24.946
<v TJ Richards>they wouldn't come out and ask you, TJ, are you

00:55:24.968 --> 00:55:28.322
<v TJ Richards>gay? But if anyone found out I was gay,

00:55:28.466 --> 00:55:32.198
<v TJ Richards>that counted as telling. So I essentially had to

00:55:32.204 --> 00:55:35.942
<v TJ Richards>be in the closet or risk being outed and then

00:55:35.996 --> 00:55:39.658
<v TJ Richards>kicked out, which was eventually what happened. Because it turns out I'm terrible being in

00:55:39.664 --> 00:55:43.494
<v TJ Richards>the closet. Once I accepted who I was absolutely awful

00:55:43.542 --> 00:55:47.098
<v TJ Richards>at it. Never been so happy to fail at something in my life

00:55:47.264 --> 00:55:50.666
<v TJ Richards>in the end. But traumatic at the

00:55:50.688 --> 00:55:54.366
<v TJ Richards>time. Absolutely traumatic. Because the thing that I was

00:55:54.388 --> 00:55:57.118
<v TJ Richards>holding on to was what my future was going to be and how it was

00:55:57.124 --> 00:56:00.878
<v TJ Richards>going to look. And that was being taken

00:56:00.964 --> 00:56:04.814
<v TJ Richards>away because of an innate part of me, just because

00:56:04.852 --> 00:56:08.478
<v TJ Richards>of who I was in love with and who I loved. And it

00:56:08.484 --> 00:56:11.998
<v TJ Richards>didn't seem fair and it wasn't fair. It was

00:56:12.164 --> 00:56:15.640
<v TJ Richards>Bs. It was no good. It

00:56:16.250 --> 00:56:19.894
<v TJ Richards>forced me to question things and to answer things that I

00:56:19.932 --> 00:56:23.366
<v TJ Richards>hadn't allowed myself to in the past. So in

00:56:23.388 --> 00:56:27.238
<v TJ Richards>the know, it worked out. But God, it

00:56:27.244 --> 00:56:31.046
<v TJ Richards>was a long road getting there. I think we need a queer

00:56:31.078 --> 00:56:33.930
<v Joanne Lockwood>mission to Mars now. We need to start a campaign.

00:56:34.270 --> 00:56:38.054
<v Joanne Lockwood>Yeah, because I think you'd look so cool on the martian

00:56:38.102 --> 00:56:41.230
<v Joanne Lockwood>surface with your blue hair, red background,

00:56:42.690 --> 00:56:46.478
<v Joanne Lockwood>you'd be rocking it. Absolutely. We

00:56:46.484 --> 00:56:49.694
<v Joanne Lockwood>have some rainbow patches and we'll have a rainbow flag on

00:56:49.732 --> 00:56:50.510
<v Joanne Lockwood>Mars.

00:56:53.190 --> 00:56:56.654
<v TJ Richards>Listeners can't see it, but I have got a rainbow NASA pin

00:56:56.782 --> 00:57:00.450
<v TJ Richards>on my desk. Even now, I still like to dream.

00:57:01.910 --> 00:57:05.640
<v Joanne Lockwood>Well, I suppose the sadness of your story there

00:57:06.730 --> 00:57:10.454
<v Joanne Lockwood>is balanced by the fact that had you joined with those

00:57:10.492 --> 00:57:13.702
<v Joanne Lockwood>aspirations today, you would probably

00:57:13.756 --> 00:57:17.426
<v Joanne Lockwood>succeed and not be afraid to do that. I mean, I know that

00:57:17.548 --> 00:57:21.354
<v Joanne Lockwood>in the US you're one election away

00:57:21.392 --> 00:57:25.100
<v Joanne Lockwood>from it, going back again into the problems and

00:57:25.550 --> 00:57:28.774
<v Joanne Lockwood>what we see in Florida and the south and Texas

00:57:28.822 --> 00:57:32.160
<v Joanne Lockwood>and other states that are kind of,

00:57:33.650 --> 00:57:37.230
<v Joanne Lockwood>I guess, red states in american politics language.

00:57:37.970 --> 00:57:41.726
<v Joanne Lockwood>There was some really worrying precedents being set

00:57:41.748 --> 00:57:42.910
<v Joanne Lockwood>around legislation.

00:57:45.250 --> 00:57:48.994
<v Joanne Lockwood>You said don't say gay. It's not just don't say gay, it's being

00:57:49.032 --> 00:57:52.674
<v Joanne Lockwood>illegal. It's being actively outed and

00:57:52.712 --> 00:57:56.546
<v Joanne Lockwood>ostracised around trans kids, all this kind of stuff. And we see that

00:57:56.568 --> 00:57:59.366
<v Joanne Lockwood>leaking into the UK as well, don't we? We see a lot of this. We

00:57:59.388 --> 00:58:02.978
<v Joanne Lockwood>do far right rhetoric and I mentioned Rishi

00:58:02.994 --> 00:58:06.786
<v Joanne Lockwood>Sunat speech, but we see the chair of the Equality Human Rights Commission,

00:58:06.818 --> 00:58:10.460
<v Joanne Lockwood>we see our home secretary, we see our health secretary, we see

00:58:10.830 --> 00:58:13.994
<v Joanne Lockwood>the problematic guidance that's been put out around

00:58:14.192 --> 00:58:16.860
<v Joanne Lockwood>supporting young trans people in schools and education.

00:58:18.270 --> 00:58:21.934
<v Joanne Lockwood>Sometimes it feels like we're just under threat and under battle every day,

00:58:21.972 --> 00:58:25.662
<v Joanne Lockwood>just existing, doesn't it? It does. And

00:58:25.716 --> 00:58:29.230
<v TJ Richards>so many of our community are just

00:58:29.380 --> 00:58:32.400
<v TJ Richards>exhausted right when

00:58:33.270 --> 00:58:37.074
<v TJ Richards>the essence of our existence is

00:58:37.272 --> 00:58:40.462
<v TJ Richards>debated and air quotes around debated

00:58:40.526 --> 00:58:44.226
<v TJ Richards>because we're just existing. We're just people living our

00:58:44.248 --> 00:58:48.022
<v TJ Richards>lives. What is the debate that is

00:58:48.076 --> 00:58:49.880
<v TJ Richards>exhausting? And

00:58:52.010 --> 00:58:55.830
<v TJ Richards>when you see progress, I think certainly

00:58:55.900 --> 00:58:59.558
<v TJ Richards>I did, and maybe a lot of people as well, allowed myself to become

00:58:59.644 --> 00:59:03.366
<v TJ Richards>extremely hopeful. Oh, we're just on the other side of the rainbow

00:59:03.398 --> 00:59:07.226
<v TJ Richards>bridge, right? We're almost there. We've almost made it. And then you see

00:59:07.248 --> 00:59:10.574
<v TJ Richards>that pendulum start to swing back, and it

00:59:10.612 --> 00:59:14.014
<v TJ Richards>starts in other places, and then you see things start to leak over

00:59:14.052 --> 00:59:17.662
<v TJ Richards>here, and it's exhausting, and

00:59:17.716 --> 00:59:21.166
<v TJ Richards>it's terrifying, because at the end of the

00:59:21.188 --> 00:59:25.022
<v TJ Richards>day, the only agenda

00:59:25.086 --> 00:59:28.514
<v TJ Richards>that I'm pushing is to let

00:59:28.712 --> 00:59:32.466
<v TJ Richards>me and my friends exist peacefully, right? We

00:59:32.488 --> 00:59:35.640
<v TJ Richards>just want to live our lives. I want to be

00:59:36.170 --> 00:59:39.990
<v TJ Richards>treated like a normal human being and allowed to

00:59:40.140 --> 00:59:43.954
<v TJ Richards>seek my own happiness. That's all I want. I don't feel like that's

00:59:44.002 --> 00:59:47.834
<v TJ Richards>asking for something revolutionary. But more

00:59:47.872 --> 00:59:51.322
<v TJ Richards>and more, it feels like other people see

00:59:51.376 --> 00:59:54.906
<v TJ Richards>that as treasonous, almost.

00:59:55.088 --> 00:59:58.826
<v TJ Richards>And it's an interesting place to

00:59:58.848 --> 01:00:02.090
<v TJ Richards>be in, in history. And I remain

01:00:02.170 --> 01:00:05.662
<v TJ Richards>forever a Pollyanna. And I

01:00:05.796 --> 01:00:09.582
<v TJ Richards>am convinced that there are enough good people in the world that

01:00:09.636 --> 01:00:12.320
<v TJ Richards>are standing together and will

01:00:13.590 --> 01:00:16.580
<v TJ Richards>staunch the flow of

01:00:16.950 --> 01:00:20.690
<v TJ Richards>backwardsness that will help us to move forward,

01:00:20.760 --> 01:00:24.100
<v TJ Richards>or at least stop the slide and then move forward.

01:00:24.470 --> 01:00:27.960
<v TJ Richards>And I have to have that hope, because otherwise, what is there?

01:00:28.810 --> 01:00:32.598
<v TJ Richards>I think it's going to be an interesting

01:00:32.684 --> 01:00:36.406
<v TJ Richards>time, and I reckon in 100 years, they'll be studying this period in

01:00:36.428 --> 01:00:40.154
<v TJ Richards>history, and I hope

01:00:40.192 --> 01:00:43.914
<v TJ Richards>they're studying it from a place of happiness that we made the right

01:00:43.952 --> 01:00:46.860
<v TJ Richards>choice and that we chose love

01:00:47.230 --> 01:00:50.974
<v TJ Richards>and acceptance, and not that we

01:00:51.012 --> 01:00:54.442
<v TJ Richards>chose to put more bars on people's closets

01:00:54.586 --> 01:00:57.710
<v TJ Richards>and force them into smaller and smaller cages.

01:00:58.370 --> 01:01:02.062
<v TJ Richards>I have that hope. Thank you, TJ. That was a really

01:01:02.116 --> 01:01:05.662
<v Joanne Lockwood>powerful way to finish this episode. And if you're listening

01:01:05.726 --> 01:01:09.426
<v Joanne Lockwood>today, drop a comment in, tell us what you think. I'd love to

01:01:09.448 --> 01:01:13.202
<v Joanne Lockwood>hear your thoughts. That was a really powerful close by, TJ. So,

01:01:13.336 --> 01:01:16.834
<v Joanne Lockwood>yeah, share your thoughts as well, TJ, thank

01:01:16.872 --> 01:01:20.566
<v Joanne Lockwood>you. That was truly amazing. It's been an

01:01:20.588 --> 01:01:23.862
<v Joanne Lockwood>honour to spend an hour and a half or so just chatting with you and

01:01:23.916 --> 01:01:27.718
<v Joanne Lockwood>getting to know you better. How could people get hold of

01:01:27.724 --> 01:01:31.458
<v Joanne Lockwood>you, connect on LinkedIn, something like that? Would that work? Absolutely. You can

01:01:31.484 --> 01:01:35.238
<v TJ Richards>find me on LinkedIn. TJ Richards. I think there's

01:01:35.254 --> 01:01:38.426
<v TJ Richards>only one of me, certainly only one of me with blue hair. So if you

01:01:38.448 --> 01:01:41.962
<v TJ Richards>just look for the blue streak down the middle of the fake mohawk,

01:01:42.026 --> 01:01:45.630
<v TJ Richards>that'll be me. Fabulous. Fabulous.

01:01:46.050 --> 01:01:49.886
<v Joanne Lockwood>And finally, just a thank you to you for listening in. I couldn't do this

01:01:49.908 --> 01:01:53.454
<v Joanne Lockwood>without your support. Get to the end saying hi.

01:01:53.652 --> 01:01:56.974
<v Joanne Lockwood>If you're not already subscribed, then please do subscribe on iTunes,

01:01:57.022 --> 01:02:00.514
<v Joanne Lockwood>Spotify, Apple Podcasts, whatever your chosen platform is, and leave

01:02:00.552 --> 01:02:03.314
<v Joanne Lockwood>comments. And why not give us a like? Or why not give us a five

01:02:03.352 --> 01:02:06.370
<v Joanne Lockwood>star recommendation? Tell your friends, tell your colleagues.

01:02:07.270 --> 01:02:10.354
<v Joanne Lockwood>I've got loads of other guests coming up. We're going to hit our hundredth episode

01:02:10.402 --> 01:02:14.086
<v Joanne Lockwood>soon, and I'm sure you'll be equally inspired by them over the next few

01:02:14.108 --> 01:02:17.554
<v Joanne Lockwood>weeks, months, or even hopefully, years. Of course, if you'd like to be a guest,

01:02:17.602 --> 01:02:21.142
<v Joanne Lockwood>I'd love to have you on, so drop any feedback and suggestions to me.

01:02:21.196 --> 01:02:22.166
<v Joanne Lockwood>Joanne Lockwood at

01:02:22.188 --> 01:02:25.142
<v Joanne Lockwood>jo.Lockwood@seechangehappen.co.uk

01:02:25.196 --> 01:02:28.962
<v Joanne Lockwood>and finally, my name is Joanne Lockwood.

01:02:29.106 --> 01:02:32.858
<v Joanne Lockwood>It has been an absolute pleasure to host this podcast for you today. Catch

01:02:32.874 --> 01:02:34.170
<v Joanne Lockwood>you next time. Bye.

