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<v Joanne  Lockwood>Welcome to Inclusion Bites, your

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<v Joanne  Lockwood>sanctuary for bold conversations that spark change. I'm

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<v Joanne  Lockwood>Joanne Lockwood, your guide on this journey of exploration into

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<v Joanne  Lockwood>the heart of inclusion, belonging, and societal

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<v Joanne  Lockwood>transformation. Ever wondered what it truly takes to create a

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<v Joanne  Lockwood>world where everyone not only belongs but thrives?

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<v Joanne  Lockwood>You're not alone. Join me as we uncover the

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<v Joanne  Lockwood>unseen, challenge the status quo, and share

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<v Joanne  Lockwood>stories that resonate deep within. Ready to dive

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<v Joanne  Lockwood>in. Whether you're sipping your morning coffee or winding

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<v Joanne  Lockwood>down after a long day, let's connect, reflect,

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<v Joanne  Lockwood>and inspire action together. Don't forget,

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<v Joanne  Lockwood>you can be part of the conversation too. Reach out to

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<v Joanne  Lockwood>jo.Lockwood@seechangehappen.co.uk

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<v Joanne  Lockwood>to share your insights or to join me on the show.

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<v Joanne  Lockwood>So adjust your earbuds and settle in. It's time to

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<v Joanne  Lockwood>ignite the spark of inclusion with Inclusion Bites.

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<v Joanne  Lockwood>And today is episode 119 with the

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<v Joanne  Lockwood>title, Leading with Authenticity.

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<v Joanne  Lockwood>And I have the absolute honor and privilege to welcome

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<v Joanne  Lockwood>Dr Shelley Jones-Holt. Shelley is a courageous leadership

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<v Joanne  Lockwood>coach, author, and speaker. When I asked

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<v Joanne  Lockwood>Shelley to describe her superpower, she said, it is her

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<v Joanne  Lockwood>ability to bring people together that think

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<v Joanne  Lockwood>about the world and have experienced society differently

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<v Joanne  Lockwood>and creating a safe space for them to be authentic with each other

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<v Joanne  Lockwood>so that they can take brave actions together. Hello,

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<v Joanne  Lockwood>Shelley. Welcome to the show. Thank you for having me,

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<v Dr Shelley Jones-Holt>Jo. It's awesome to be here. And number 119, that has

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<v Dr Shelley Jones-Holt>to be a special number. Maybe we'll play those numbers or something.

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<v Joanne  Lockwood>Oh, yeah. Completely. There must be some sort of fen

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<v Joanne  Lockwood>tui or some sort of alignment of the planets that, that's our number

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<v Joanne  Lockwood>today. Jo, yeah, absolutely fantastic. So, Shelley, we were chatting in the

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<v Joanne  Lockwood>green room before we came on, and we were talking about a lot of things.

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<v Joanne  Lockwood>And the thing that came out of it was about being authentic, this authenticity.

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<v Joanne  Lockwood>So how do we lead with authenticity? There there

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<v Dr Shelley Jones-Holt>are so many ways, and I have to say that part of

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<v Dr Shelley Jones-Holt>the reason that I love the title leading with authenticity is

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<v Dr Shelley Jones-Holt>because so many times we we experience leadership where

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<v Dr Shelley Jones-Holt>people are, quote, unquote, trying to lead. And this

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<v Dr Shelley Jones-Holt>idea of leading with authenticity, it implies that

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<v Dr Shelley Jones-Holt>you are enough, and you are amazing just as you

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<v Dr Shelley Jones-Holt>are, and there shouldn't be a different way that we need to show

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<v Dr Shelley Jones-Holt>up to be, quote, unquote, authentic. And so

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<v Dr Shelley Jones-Holt>many times people feel like they need to almost fake authenticity or they

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<v Dr Shelley Jones-Holt>need to, you know, oh, I'm trying to lead in this way. And it's like,

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<v Dr Shelley Jones-Holt>well, just be yourself and be honest and open and

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<v Dr Shelley Jones-Holt>transparent with what it is you're trying to do. And trust

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<v Dr Shelley Jones-Holt>that if you are open and honest and transparent,

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<v Dr Shelley Jones-Holt>people will will feel that, will feed off of that, and that's

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<v Dr Shelley Jones-Holt>how you will grow people to follow you. And it's also how you'll

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<v Dr Shelley Jones-Holt>build other leaders. Confident, authentic leaders breed

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<v Dr Shelley Jones-Holt>and build confident, authentic leaders. And in this world right

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<v Dr Shelley Jones-Holt>now with the way things are, there are so many people

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<v Dr Shelley Jones-Holt>that are leading from a place of fear, or they're leading from a place

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<v Dr Shelley Jones-Holt>of of feeling the need to please

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<v Dr Shelley Jones-Holt>the hierarchy or please certain people in order to get opportunities

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<v Dr Shelley Jones-Holt>that I truly believe that those who are truly at their

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<v Dr Shelley Jones-Holt>core authentic leaders, they're such a rare art form that

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<v Dr Shelley Jones-Holt>those are going to be the leaders of tomorrow because they don't have to think

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<v Dr Shelley Jones-Holt>about what it is they're doing. They're just being. And then as a result, they

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<v Dr Shelley Jones-Holt>lead from a place of being. So leading with authenticity,

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<v Dr Shelley Jones-Holt>it it requires courage, which we're gonna talk about in a moment. And there are

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<v Dr Shelley Jones-Holt>a lot of courageous things that we can do to lead, not just

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<v Dr Shelley Jones-Holt>in the places we work, but leading where we live, leading where we

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<v Dr Shelley Jones-Holt>learn, and leading where we earn in a way that we can be proud

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<v Dr Shelley Jones-Holt>of that will truly change the world. So this idea of

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<v Dr Shelley Jones-Holt>courageous authentic leadership is very near and dear to my heart, and I do

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<v Dr Shelley Jones-Holt>believe it authenticity or better yet,

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<v Dr Shelley Jones-Holt>the pulling off the cloaks of fear to to reveal authenticity

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<v Dr Shelley Jones-Holt>can be learned, which means that we're gonna have to unlearn some things to get

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<v Dr Shelley Jones-Holt>there. Yeah. I completely agree. I think I'm a great believer and

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<v Joanne  Lockwood>advocate, but leadership is a skill and a skill that could be

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<v Joanne  Lockwood>developed, nurtured, and learned as something we have to develop

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<v Joanne  Lockwood>always. We can't just I'm a leader now. I stop. It's

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<v Joanne  Lockwood>about continual improvement. When we look at leadership models

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<v Joanne  Lockwood>of past, though, we are often authoritarian,

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<v Joanne  Lockwood>ego driven. How and maybe some new leaders or

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<v Joanne  Lockwood>people emerging to the leadership field may be role modeling

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<v Joanne  Lockwood>different behaviors. Jo how can we make sure that we we are authentic

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<v Joanne  Lockwood>and not ego driven? Oh my goodness. Well, first of all, I

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<v Dr Shelley Jones-Holt>would say that we have to recognize when we're being

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<v Dr Shelley Jones-Holt>inauthentic and the and the triggers that will

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<v Dr Shelley Jones-Holt>create that in in in that lack of authenticity, if you

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<v Dr Shelley Jones-Holt>will. And so knowing that when you get into

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<v Dr Shelley Jones-Holt>prickly situations, when you get into difficult situations,

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<v Dr Shelley Jones-Holt>unsure situations, or you're dealing with people who are different from

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<v Dr Shelley Jones-Holt>yourself that you typically may not may feel a

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<v Dr Shelley Jones-Holt>little bit of trepidation with dealing with. And being honest

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<v Dr Shelley Jones-Holt>and open with ourselves about that will help us

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<v Dr Shelley Jones-Holt>realize, oh, I may have a tendency to be inauthentic in

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<v Dr Shelley Jones-Holt>this place and space. Now that I can recognize

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<v Dr Shelley Jones-Holt>that the propensity to be inauthentic, I can be intentional

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<v Dr Shelley Jones-Holt>about interrupting that that feeling, that thought, and figure

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<v Dr Shelley Jones-Holt>out, like, what is my authentic place and space in this? What's my do I

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<v Dr Shelley Jones-Holt>have questions that I wanna ask that maybe I'm a little embarrassed about? How can

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<v Dr Shelley Jones-Holt>I go about doing that? I think one of the biggest things that we

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<v Dr Shelley Jones-Holt>can do, I operate using Dominique Ruiz's 4 agreements,

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<v Dr Shelley Jones-Holt>and it's something that I use. I help to help people build that safe

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<v Dr Shelley Jones-Holt>space with one another. And if you're unfamiliar with the

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<v Dr Shelley Jones-Holt>the, Four Agreements from Dom Miguel Ruiz, it's a

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<v Dr Shelley Jones-Holt>book I highly recommend everyone have a copy

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<v Dr Shelley Jones-Holt>of. It's one that I give my chill my own children. I have 8

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<v Dr Shelley Jones-Holt>of them when they turn 13 almost as a rite of passage

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<v Dr Shelley Jones-Holt>because growing up black in America or black in the world, period.

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<v Dr Shelley Jones-Holt>They're going to have to find ways to deal with the

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<v Dr Shelley Jones-Holt>internal challenges that the external world will will bring them.

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<v Dr Shelley Jones-Holt>And so it's it helps them to find that center of

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<v Dr Shelley Jones-Holt>authenticity early so that when they get in those prickly

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<v Dr Shelley Jones-Holt>situations, they can identify that it okay. This is gonna be a

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<v Dr Shelley Jones-Holt>situation where I'm gonna struggle to not be a pleaser

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<v Dr Shelley Jones-Holt>or to do what I you know, the system wants me to do as opposed

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<v Dr Shelley Jones-Holt>to what I know is right by the people and recognizing that the system

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<v Dr Shelley Jones-Holt>sometimes will have us do things to people that are not good for people,

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<v Dr Shelley Jones-Holt>but they're good for the system, which is a whole different conversation,

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<v Dr Shelley Jones-Holt>but that's one of those situations that can lead to inauthenticity.

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<v Dr Shelley Jones-Holt>If you have a foundation in being impeccable with your

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<v Dr Shelley Jones-Holt>word, which is the first agreement, Not to take anything personal.

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<v Dr Shelley Jones-Holt>Recognize that what other people do is not about you.

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<v Dr Shelley Jones-Holt>That is about them, and they have their own burdens that they're gonna have to

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<v Dr Shelley Jones-Holt>figure out. Being able to not make assumptions and

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<v Dr Shelley Jones-Holt>instead have the courage to ask a clarifying question,

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<v Dr Shelley Jones-Holt>or as we like to say, have the courage to grill that beef up and

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<v Dr Shelley Jones-Holt>eat it because it has to do with you. And if you don't have the

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<v Dr Shelley Jones-Holt>courage to ask, then you need to let that go. Right? And

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<v Dr Shelley Jones-Holt>then the 4th agreement is just doing the best you can and recognizing your

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<v Dr Shelley Jones-Holt>best is gonna be different moment to moment, situation to

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<v Dr Shelley Jones-Holt>situation. Your best is gonna be different if you've just experienced a

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<v Dr Shelley Jones-Holt>trauma or a death or quite frankly if you're just tired.

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<v Dr Shelley Jones-Holt>Your best is gonna be different, and we have to learn to forgive ourselves in

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<v Dr Shelley Jones-Holt>those moments. Being able to walk in those agreements is gonna

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<v Dr Shelley Jones-Holt>breed authenticity because I if you're doing something,

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<v Dr Shelley Jones-Holt>I'm not gonna take that on as something that has to do with me. I'm

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<v Dr Shelley Jones-Holt>gonna continue to be me. Speaking light and

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<v Dr Shelley Jones-Holt>positivity into myself even when I make mistakes. That's about

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<v Dr Shelley Jones-Holt>me embracing the learning process of growing and being a a different

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<v Dr Shelley Jones-Holt>person tomorrow, a better person tomorrow than I was yesterday. The

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<v Dr Shelley Jones-Holt>ability to not make assumptions and either say to myself, either I'm

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<v Dr Shelley Jones-Holt>gonna have a the courage to you know let's say I'm meeting

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<v Dr Shelley Jones-Holt>someone for the first time or go up and have that conversation,

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<v Dr Shelley Jones-Holt>or I may have a question about someone who is different and comes from a

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<v Dr Shelley Jones-Holt>different cultural background. Do I have the courage to ask? You know?

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<v Dr Shelley Jones-Holt>Hey. Do you mind sharing with me a little bit about, you

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<v Dr Shelley Jones-Holt>know, your story around whatever versus all the assumptions

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<v Dr Shelley Jones-Holt>and predictions that we make automatically, and then we act on

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<v Dr Shelley Jones-Holt>them and get embarrassed when we commit microaggressions.

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<v Dr Shelley Jones-Holt>Right? So it's it's a way of being, and I think

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<v Dr Shelley Jones-Holt>bringing in building authenticity is

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<v Dr Shelley Jones-Holt>something that happens long before we get to the job, long before

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<v Dr Shelley Jones-Holt>we get to interacting with other people. It

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<v Dr Shelley Jones-Holt>starts in childhood. It starts in how we're raised, and

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<v Dr Shelley Jones-Holt>that's at where I really do believe our leadership conversations need to

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<v Dr Shelley Jones-Holt>shift into how we're growing and developing our young leaders

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<v Dr Shelley Jones-Holt>of today who, if you've turned on TikTok or

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<v Dr Shelley Jones-Holt>Snapchat, you realize they have no problem being authentic and

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<v Dr Shelley Jones-Holt>telling you about yourself or themselves for that

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<v Dr Shelley Jones-Holt>matter. And that that's one of the challenges, isn't it? The the

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<v Joanne  Lockwood>word authentic means being true to yourself

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<v Joanne  Lockwood>and some of your your values and some of the driving forces.

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<v Joanne  Lockwood>But it's not licensed to say

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<v Joanne  Lockwood>and speak anything in in with the you know, using

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<v Joanne  Lockwood>it's but it's my authentic truth. I deserve to be able to say that. That's

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<v Joanne  Lockwood>not what it's about, is it? No. Not at all. That to me,

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<v Dr Shelley Jones-Holt>that's, you know, taking authenticity to a place of being

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<v Dr Shelley Jones-Holt>mean and evil spirited. So being if your

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<v Dr Shelley Jones-Holt>authentic self means that you wanna harm other people, then quite

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<v Dr Shelley Jones-Holt>frankly, there is something going on with you and your internal self that

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<v Dr Shelley Jones-Holt>requires, you know, medical intervention because that's not a

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<v Dr Shelley Jones-Holt>natural state and a naturally positive, healthy,

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<v Dr Shelley Jones-Holt>productive way of being. I mean, if you wake up in the morning, you know,

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<v Dr Shelley Jones-Holt>trying to figure out how I can harm people and hurt people's feelings with

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<v Dr Shelley Jones-Holt>my words today because they disagree with me, like, get some

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<v Dr Shelley Jones-Holt>help because that's not the way that, you know, quality

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<v Dr Shelley Jones-Holt>authentic debate happens. Now I could have differences

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<v Dr Shelley Jones-Holt>of opinion. I can have differences in experiences,

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<v Dr Shelley Jones-Holt>and I can share my differences in a way that is still

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<v Dr Shelley Jones-Holt>respectful and in speaking your truth. So the other set

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<v Dr Shelley Jones-Holt>of agreements that I didn't quite talk about come from a a a

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<v Dr Shelley Jones-Holt>friend of ours by the name of Glenn Singleton who wrote

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<v Dr Shelley Jones-Holt>a a book about 30 years ago that he has, you know, reached

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<v Dr Shelley Jones-Holt>international fame called courageous conversations

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<v Dr Shelley Jones-Holt>about race. And what he speaks about is the need

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<v Dr Shelley Jones-Holt>to stay engaged in the conversations, to speak your

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<v Dr Shelley Jones-Holt>truth, and speaking your truth can be done in a way

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<v Dr Shelley Jones-Holt>that's respectful and positive. I can speak about racialized

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<v Dr Shelley Jones-Holt>experiences being a black woman in America and how people who

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<v Dr Shelley Jones-Holt>identify as white have caused harm historically and

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<v Dr Shelley Jones-Holt>currently without then pointing at every person who I think

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<v Dr Shelley Jones-Holt>identifies as white and talking about how they owe me or

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<v Dr Shelley Jones-Holt>they did this, that, and the other. Those are very different

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<v Dr Shelley Jones-Holt>conversations. I can speak about history and its impact on

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<v Dr Shelley Jones-Holt>folks or even my current experience even if someone of

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<v Dr Shelley Jones-Holt>the with someone who shares an identity with those who I

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<v Dr Shelley Jones-Holt>may see as villains in my story. But I don't have

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<v Dr Shelley Jones-Holt>to insult the other person or and they don't have to

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<v Dr Shelley Jones-Holt>accept responsibility or blame or shame for that. It's my

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<v Dr Shelley Jones-Holt>story. And there are people of African descent that have

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<v Dr Shelley Jones-Holt>been the villains in other people's story. I don't take that on.

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<v Dr Shelley Jones-Holt>And so, again, this idea that I can be authentic, I can

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<v Dr Shelley Jones-Holt>speak my truth, and even if it harms other people, well, that's

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<v Dr Shelley Jones-Holt>where you have to wonder, like, why would you wanna speak your truth in a

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<v Dr Shelley Jones-Holt>way that harms? Now if it impacts someone and they

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<v Dr Shelley Jones-Holt>may take offense to it or they may feel some kind of way about it,

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<v Dr Shelley Jones-Holt>that's very different from intending to cause harm and

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<v Dr Shelley Jones-Holt>being disrespectful or or in any way

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<v Dr Shelley Jones-Holt>what's the word I'm looking for? Irresponsible, if you will, with your

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<v Dr Shelley Jones-Holt>words. And so this idea of speaking your truth does not come

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<v Dr Shelley Jones-Holt>without consequence. This idea of being your authentic

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<v Dr Shelley Jones-Holt>self does not mean that everybody is going to accept it

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<v Dr Shelley Jones-Holt>and and be willing to, you know, kinda tolerate

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<v Dr Shelley Jones-Holt>your truth. So you gotta be think about situate what we call

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<v Dr Shelley Jones-Holt>situational appropriateness. So the truth that

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<v Dr Shelley Jones-Holt>I'm going my true self around, let's say, my grandparents

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<v Dr Shelley Jones-Holt>versus my true self and authentic self around my girlfriends

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<v Dr Shelley Jones-Holt>versus my true self when, you know, I'm with someone who I just met

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<v Dr Shelley Jones-Holt>and we're having, you know, a semi professional, semi personal

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<v Dr Shelley Jones-Holt>conversation, is gonna be very different, and that's

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<v Dr Shelley Jones-Holt>okay. You know, we sit I think people mistake

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<v Dr Shelley Jones-Holt>speaking their truth with, oh, I don't have to take responsibility

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<v Dr Shelley Jones-Holt>for it afterwards, or I can also be situationally inappropriate,

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<v Dr Shelley Jones-Holt>and that is not the case. Leading with authenticity means

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<v Dr Shelley Jones-Holt>I'm also aware of my surroundings and my impact on those

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<v Dr Shelley Jones-Holt>surroundings, and I want my truth to uplift. If I'm

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<v Dr Shelley Jones-Holt>telling a story about you know, let's say, I often tell the story

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<v Dr Shelley Jones-Holt>about how I left the plantation when I left the, you know, w two world

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<v Dr Shelley Jones-Holt>and what that meant for me. And for some people who are still

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<v Dr Shelley Jones-Holt>there, they may go, oh goodness. Well, I'm still on the

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<v Dr Shelley Jones-Holt>the, quote, unquote, plantation. Does that mean she looks down on me? And it's like,

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<v Dr Shelley Jones-Holt>it has nothing to do with that. That's my story. That was my

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<v Dr Shelley Jones-Holt>experience. And I am allowed to walk in it

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<v Dr Shelley Jones-Holt>authentically. And guess what? There are some people like my husband who

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<v Dr Shelley Jones-Holt>loves working in his w two world. Work it out. That

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<v Dr Shelley Jones-Holt>that works for you. They're just different parts of our stories.

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<v Dr Shelley Jones-Holt>So when we talk about leading with authenticity, I think there

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<v Dr Shelley Jones-Holt>is a certain responsibility we have to be conscious

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<v Dr Shelley Jones-Holt>of because it does not mean that you just get to say whatever you want,

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<v Dr Shelley Jones-Holt>do whatever you want, and mistreat people

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<v Dr Shelley Jones-Holt>in any way you want because that's just being irresponsible and quite frankly

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<v Dr Shelley Jones-Holt>mean and evil, and that's not what we're about. You mentioned a couple of

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<v Joanne  Lockwood>things there. 1 was this, w two, and you

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<v Joanne  Lockwood>mentioned leaving the plantation. Can I can can you unpack a bit of

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<v Joanne  Lockwood>that? Because, it's not a phrase that I've heard of and many of our listeners

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<v Joanne  Lockwood>probably wouldn't have heard of those. So absolutely, Jo. I do

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<v Dr Shelley Jones-Holt>I knew I was gonna lobby that one up, and I knew we're gonna have

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<v Dr Shelley Jones-Holt>to dunk that one. So I often will speak about

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<v Dr Shelley Jones-Holt>as an entrepreneur, and and I really do appreciate the freedoms

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<v Dr Shelley Jones-Holt>there, but also there's a lot of responsibility, I must say, that comes with being

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<v Dr Shelley Jones-Holt>an entrepreneur. I became an entrepreneur after

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<v Dr Shelley Jones-Holt>working about a little under 25 years in the school system here

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<v Dr Shelley Jones-Holt>in America. And the reason I called it the

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<v Dr Shelley Jones-Holt>plantation, it's not, you know, just a, you know, a funny term. But

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<v Dr Shelley Jones-Holt>when you think about what plantations meant to this country, what

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<v Dr Shelley Jones-Holt>was expected in plantations in this country, They for some

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<v Dr Shelley Jones-Holt>people, they were a source of a lot of income. They were the source of

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<v Dr Shelley Jones-Holt>great generational wealth. They were the source of happy memories,

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<v Dr Shelley Jones-Holt>and there was definitely an expected hierarchy or a systemic

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<v Dr Shelley Jones-Holt>hierarchy when you were on the plantation that everyone knew. And if you

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<v Dr Shelley Jones-Holt>violated it in any way, there were measures that would be taken

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<v Dr Shelley Jones-Holt>regardless of race at this point to keep people in

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<v Dr Shelley Jones-Holt>line. And, unfortunately, many people don't

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<v Dr Shelley Jones-Holt>may may find it difficult to face the fact that our schools

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<v Dr Shelley Jones-Holt>and sometimes our workplaces operate in much the same way.

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<v Dr Shelley Jones-Holt>And these spaces with their unwritten and

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<v Dr Shelley Jones-Holt>written rules can be very oppressive to

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<v Dr Shelley Jones-Holt>people who don't fit the mold or who think differently or

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<v Dr Shelley Jones-Holt>imagine us in an educational system, someone who's

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<v Dr Shelley Jones-Holt>very autistic. And and I said r with a artistic with an

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<v Dr Shelley Jones-Holt>r. And, you know, they express themselves

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<v Dr Shelley Jones-Holt>very creatively, and yet the system is very

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<v Dr Shelley Jones-Holt>traditionalist. You take these tests. You answer these questions. You show me your

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<v Dr Shelley Jones-Holt>knowledge in this way. Well, there are systems that at

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<v Dr Shelley Jones-Holt>play in the educational system very much like in the plantation

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<v Dr Shelley Jones-Holt>that are not healthy for everyone. I was one of those people that did

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<v Dr Shelley Jones-Holt>not necessarily have the the always the healthiest

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<v Dr Shelley Jones-Holt>experience. Although I was very successful on the plantation, what

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<v Dr Shelley Jones-Holt>it did for my my psyche and my mental health was

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<v Dr Shelley Jones-Holt>detrimental much like, you know, our plantations of the past. So the reason

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<v Dr Shelley Jones-Holt>I called it the plantation is because it gives people a very

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<v Dr Shelley Jones-Holt>clear connection to the systems and the rules that operated

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<v Dr Shelley Jones-Holt>and the way people then experience things differently. And, you know, if you

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<v Dr Shelley Jones-Holt>did well in the PlayStation, you receive society's rewards, whether it

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<v Dr Shelley Jones-Holt>be financial, whether it be societal. But if you didn't do well on

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<v Dr Shelley Jones-Holt>the plantation, you didn't weren't allowed society's rewards.

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<v Dr Shelley Jones-Holt>And part of my efforts to liberate myself from the

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<v Dr Shelley Jones-Holt>plantation, it's also the mindset you have to have to survive and thrive in

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<v Dr Shelley Jones-Holt>these spaces. In order to survive and thrive on the plantation, people

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<v Dr Shelley Jones-Holt>who look like me had to operate in ways that are oftentimes

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<v Dr Shelley Jones-Holt>completely counterintuitive to who they are, counterproductive to their

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<v Dr Shelley Jones-Holt>psyche and well-being. And, I mean, not that you would have any kind of

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<v Dr Shelley Jones-Holt>understanding of what that would mean, Jo, because, of course, you've been in

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<v Dr Shelley Jones-Holt>spaces where if you're the only or if you're different, that's

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<v Dr Shelley Jones-Holt>going to impact you, especially if you know that that

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<v Dr Shelley Jones-Holt>difference is going to lead to you having struggles with being

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<v Dr Shelley Jones-Holt>successful. And so when I left the plantation about 5 years

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<v Dr Shelley Jones-Holt>ago, I have to say there was a period of time where leaving that

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<v Dr Shelley Jones-Holt>w two security, leaving the benefits,

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<v Dr Shelley Jones-Holt>and I'm talking about the health benefits, the medical benefits, the vision

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<v Dr Shelley Jones-Holt>benefits. Like, there's all these benefits that they give you with staying safe

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<v Dr Shelley Jones-Holt>on these plantations within the system. That the minute you come

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<v Dr Shelley Jones-Holt>outside of that, they're like, yeah. You can leave, but you gotta take care of

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<v Dr Shelley Jones-Holt>yourself on your own. It's kinda like what happened in, you know, the 18

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<v Dr Shelley Jones-Holt>sixties with the emancipation proclamation. It's like, okay. I'll free you, but now you

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<v Dr Shelley Jones-Holt>gotta go figure this out on your own. And all of these

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<v Dr Shelley Jones-Holt>different scenarios diminish and deplete,

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<v Dr Shelley Jones-Holt>sometimes create barriers to our abilities to lead

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<v Dr Shelley Jones-Holt>authentically. And so it after I left, I had a period

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<v Dr Shelley Jones-Holt>of time where I had to figure out, like, who am I? What is it

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<v Dr Shelley Jones-Holt>that I really wanna do? Because the only me I knew professionally

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<v Dr Shelley Jones-Holt>was the me that had to survive in these spaces. And so

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<v Dr Shelley Jones-Holt>leaving that, you have this whole other world was like, I don't

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<v Dr Shelley Jones-Holt>have to, you know, do whatever that is. I don't have to I don't have

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<v Dr Shelley Jones-Holt>to have a traditional workday. I don't have to start my day at 7 AM

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<v Dr Shelley Jones-Holt>and end it at 5. If I wanna start my day at noon and it

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<v Dr Shelley Jones-Holt>ends at 8, like, I can do that now. And so this even something

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<v Dr Shelley Jones-Holt>as small as that, being able to say not feel guilty to take

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<v Dr Shelley Jones-Holt>my kids to school or pick them up and take those breaks in time. Or

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<v Dr Shelley Jones-Holt>in the evening time, I'm gonna split out my day for how I'm gonna

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<v Dr Shelley Jones-Holt>work so that I can put my family first as opposed to,

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<v Dr Shelley Jones-Holt>well, the boss said I have to be here during these times, and I have

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<v Dr Shelley Jones-Holt>to do x, y, and z. So, you know, I can't pick you up or

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<v Dr Shelley Jones-Holt>I can't go to this event. To me, that's all a

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<v Dr Shelley Jones-Holt>way of living that keeps us from the freedoms that we say

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<v Dr Shelley Jones-Holt>this country and the world is all about. Excuse me. You mentioned,

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<v Joanne  Lockwood>as bless you. Sorry. You talked just looking

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<v Joanne  Lockwood>back a bit to authenticity again. You you mentioned, you know,

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<v Joanne  Lockwood>you're you're you're a mom. You've got your friends. You've got your girlfriends. You've got

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<v Joanne  Lockwood>your you've got your work. You got 8 different you got 8 children, I think

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<v Joanne  Lockwood>you said. And presumably, each one of those

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<v Joanne  Lockwood>children is a unique human being, and they have their own

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<v Joanne  Lockwood>sensitivities and their own ways of talking to them. So when we talk

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<v Joanne  Lockwood>about being authentic, there's a danger that you are

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<v Joanne  Lockwood>perceived as inauthentic because you're wearing these multiple

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<v Joanne  Lockwood>hats and you're swapping between characters. So which

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<v Joanne  Lockwood>one is the true you? And they can all be the true you.

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<v Joanne  Lockwood>They're just different versions of you. Yes. It's the the

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<v Joanne  Lockwood>core of you is your values and your core

337
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<v Joanne  Lockwood>drivers that are the key factors of your authenticity.

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<v Joanne  Lockwood>The fact you have to be situational, and you you talked about in

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<v Joanne  Lockwood>terms of intent and impact, it's about

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<v Joanne  Lockwood>context. You have to understand the context in which you're operating and

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<v Joanne  Lockwood>communicating. So how how could

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<v Joanne  Lockwood>leaders recognize that needs to switch

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<v Joanne  Lockwood>hats and to switch personality types to be situational?

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<v Dr Shelley Jones-Holt>Well, I think, first of all, in order to understand that, you have to

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<v Dr Shelley Jones-Holt>understand that equity is one of my core values. And I define

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<v Dr Shelley Jones-Holt>equity using the Jeff Duncan on doctor I'm

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<v Dr Shelley Jones-Holt>sorry, doctor Jeff Duncan Andrade version, which is equity is

348
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<v Dr Shelley Jones-Holt>getting people what they need, when they need it. And with his permission,

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<v Dr Shelley Jones-Holt>I've added in the way they need it delivered. And so

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<v Dr Shelley Jones-Holt>at my core, if if I am leading a situation, whether I'm

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<v Dr Shelley Jones-Holt>leading a multimillion dollar organization,

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<v Dr Shelley Jones-Holt>whether I'm leading my business or my nonprofit, whether I'm leading

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<v Dr Shelley Jones-Holt>the girl scout troop or my sorority, or whether I'm leading my

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<v Dr Shelley Jones-Holt>home. My goal as a leader is to

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<v Dr Shelley Jones-Holt>serve. Right? And so my and so in order to

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<v Dr Shelley Jones-Holt>serve someone, you have to find out what they need. Imagine if you went

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<v Dr Shelley Jones-Holt>to a restaurant and the and the server just came and said, I got you.

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<v Dr Shelley Jones-Holt>It brings you whatever it is that they just wanted to bring you because that's

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<v Dr Shelley Jones-Holt>what they were serving that day. You feel like, well, why you give me a

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<v Dr Shelley Jones-Holt>menu? Why did you like, what am I doing here?

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<v Dr Shelley Jones-Holt>Right? And that's often the times the way people experience

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<v Dr Shelley Jones-Holt>inauthentic or kind of blanket leadership, if you

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<v Dr Shelley Jones-Holt>will. It's that people have these ideas of what they believe

364
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<v Dr Shelley Jones-Holt>leadership should be, and then they go and be that thing.

365
00:22:44.020 --> 00:22:47.620
<v Dr Shelley Jones-Holt>Or even worse is they'll get their ideas of

366
00:22:47.620 --> 00:22:51.455
<v Dr Shelley Jones-Holt>what leadership should look like from those that they're not leading, I e

367
00:22:51.455 --> 00:22:54.895
<v Dr Shelley Jones-Holt>your higher ups. So you have some boss or somebody who's telling

368
00:22:54.895 --> 00:22:58.740
<v Dr Shelley Jones-Holt>you this is what your people need. If you ever have a boss that's telling

369
00:22:58.740 --> 00:23:02.580
<v Dr Shelley Jones-Holt>you what other people need, first of all, run. Because, you know, it's like,

370
00:23:02.580 --> 00:23:06.145
<v Dr Shelley Jones-Holt>where is the data, the information that I can actually get what my

371
00:23:06.145 --> 00:23:09.205
<v Dr Shelley Jones-Holt>people need and be able to provide that to them?

372
00:23:09.905 --> 00:23:13.720
<v Dr Shelley Jones-Holt>If you're truly leading for service, for equity, and getting people

373
00:23:13.720 --> 00:23:16.700
<v Dr Shelley Jones-Holt>what they need, when they need it, in the way you they need it delivered,

374
00:23:17.000 --> 00:23:20.440
<v Dr Shelley Jones-Holt>the first thing you'll recognize is that everybody doesn't even receive

375
00:23:20.440 --> 00:23:23.985
<v Dr Shelley Jones-Holt>information the same way. First, they don't need the same information or the

376
00:23:23.985 --> 00:23:27.664
<v Dr Shelley Jones-Holt>same support, and they're not gonna receive it in the same way. So I'll take

377
00:23:27.664 --> 00:23:31.480
<v Dr Shelley Jones-Holt>it to something as simple as parenting. Yes. I have 8 kids. 6 that

378
00:23:31.480 --> 00:23:35.160
<v Dr Shelley Jones-Holt>I birth, 2 are my free gifts with purchase. But I'll tell you the way

379
00:23:35.160 --> 00:23:38.955
<v Dr Shelley Jones-Holt>that I sometimes have to talk with my 30 year

380
00:23:38.955 --> 00:23:42.475
<v Dr Shelley Jones-Holt>old and the way that I have to talk with my 7 year old who

381
00:23:42.475 --> 00:23:46.230
<v Dr Shelley Jones-Holt>have very different needs of me is different from what my 23

382
00:23:46.230 --> 00:23:50.070
<v Dr Shelley Jones-Holt>year old who's in law school needs. So I might pick up the phone,

383
00:23:50.070 --> 00:23:53.430
<v Dr Shelley Jones-Holt>and my 23 year old needs to have a conversation about managing

384
00:23:53.430 --> 00:23:57.255
<v Dr Shelley Jones-Holt>stress because he's in the middle of finals. And so he's gonna, you

385
00:23:57.255 --> 00:24:00.855
<v Dr Shelley Jones-Holt>know, wanna tap into that part of mom that is saying, hey. I need to

386
00:24:00.855 --> 00:24:04.690
<v Dr Shelley Jones-Holt>manage stress. Like, what tips do I have? I'm also dealing with somebody who

387
00:24:04.690 --> 00:24:08.470
<v Dr Shelley Jones-Holt>has his own stresses and trials and tribulations.

388
00:24:08.610 --> 00:24:12.195
<v Dr Shelley Jones-Holt>You kinda remind me of him, Jo, sometimes because he does. He wears the

389
00:24:12.195 --> 00:24:15.654
<v Dr Shelley Jones-Holt>black nail polish, and he's just so different and eclectic.

390
00:24:15.955 --> 00:24:19.715
<v Dr Shelley Jones-Holt>But, you know, he's his own man, and that's but he also has

391
00:24:19.715 --> 00:24:23.450
<v Dr Shelley Jones-Holt>his own challenges. I am as his mother, at at that

392
00:24:23.450 --> 00:24:26.410
<v Dr Shelley Jones-Holt>moment when he says, mom, I need this, I need to figure out a way

393
00:24:26.410 --> 00:24:30.175
<v Dr Shelley Jones-Holt>to get him what he needs. Conversely, in the next 15 minutes, my

394
00:24:30.175 --> 00:24:33.855
<v Dr Shelley Jones-Holt>7 year old could come in. And all he wants and needs is to

395
00:24:33.855 --> 00:24:37.669
<v Dr Shelley Jones-Holt>figure out what he needs to do with his chores to get that little, you

396
00:24:37.669 --> 00:24:41.510
<v Dr Shelley Jones-Holt>know, box of Pringles that he wants. I know. So it's very simple to please

397
00:24:41.510 --> 00:24:44.470
<v Dr Shelley Jones-Holt>7 year olds. He's like, mom, did I did I do all my chores? I

398
00:24:44.470 --> 00:24:47.625
<v Dr Shelley Jones-Holt>took out the trash. I did this. I did. Can I have my Pringles in

399
00:24:47.625 --> 00:24:51.225
<v Dr Shelley Jones-Holt>my, you know, 15 minutes of video game time? So the

400
00:24:51.225 --> 00:24:54.930
<v Dr Shelley Jones-Holt>conversation is very, very different with him. Now I'm gonna flip,

401
00:24:54.930 --> 00:24:58.610
<v Dr Shelley Jones-Holt>and 15 minutes later, I'm now talking to my 30 year old. She

402
00:24:58.610 --> 00:25:02.305
<v Dr Shelley Jones-Holt>wants to talk about life and maybe some things that are happening at work or,

403
00:25:02.305 --> 00:25:05.985
<v Dr Shelley Jones-Holt>you know, some things that are happening in her current relationship or, you

404
00:25:05.985 --> 00:25:09.790
<v Dr Shelley Jones-Holt>know, whatever it is. Again, I have to put on a different hat. She

405
00:25:09.790 --> 00:25:13.230
<v Dr Shelley Jones-Holt>may even be talking about, oh, I'm thinking about buying a house. What does that

406
00:25:13.230 --> 00:25:16.750
<v Dr Shelley Jones-Holt>mean? Gotta put on a different hat. My point of being

407
00:25:16.750 --> 00:25:20.465
<v Dr Shelley Jones-Holt>authentic leaders is that if you're gonna be an authentic

408
00:25:20.465 --> 00:25:24.065
<v Dr Shelley Jones-Holt>leader who is based in equity, you have to

409
00:25:24.065 --> 00:25:27.820
<v Dr Shelley Jones-Holt>know the people that you serve and do what's necessary to

410
00:25:27.820 --> 00:25:31.340
<v Dr Shelley Jones-Holt>meet those people where they are and get them what they need when they need

411
00:25:31.340 --> 00:25:35.115
<v Dr Shelley Jones-Holt>it in the way they need it delivered. As a superintendent, my

412
00:25:35.115 --> 00:25:38.735
<v Dr Shelley Jones-Holt>assistant superintendents had different needs than some of my directors,

413
00:25:38.955 --> 00:25:42.495
<v Dr Shelley Jones-Holt>than some of my principals, and some of them are meant to serve each other.

414
00:25:42.980 --> 00:25:46.440
<v Dr Shelley Jones-Holt>And so sometimes it's a matter of building up whether it's skills,

415
00:25:46.660 --> 00:25:50.475
<v Dr Shelley Jones-Holt>whether it's capacity, whether it's courage, whatever it is

416
00:25:50.475 --> 00:25:54.315
<v Dr Shelley Jones-Holt>that people need to build within themselves, you've gotta look at, okay,

417
00:25:54.315 --> 00:25:57.990
<v Dr Shelley Jones-Holt>what are the skills or capacities they need? That's one piece of

418
00:25:57.990 --> 00:26:01.750
<v Dr Shelley Jones-Holt>information you need in order to lead with authenticity. And then how did the

419
00:26:01.830 --> 00:26:05.075
<v Dr Shelley Jones-Holt>what part of me do they need? How do they need me to deliver it?

420
00:26:05.075 --> 00:26:07.875
<v Dr Shelley Jones-Holt>How does it need to be said? How are they gonna receive this in the

421
00:26:07.875 --> 00:26:11.715
<v Dr Shelley Jones-Holt>best way? Perhaps what experiences that they had that I

422
00:26:11.715 --> 00:26:15.399
<v Dr Shelley Jones-Holt>may need to take into account? Because the way that, let's say, I'm

423
00:26:15.399 --> 00:26:19.159
<v Dr Shelley Jones-Holt>going to support my my very strong

424
00:26:19.159 --> 00:26:22.735
<v Dr Shelley Jones-Holt>willed yet Muslim leader who is just coming out of

425
00:26:23.054 --> 00:26:26.895
<v Dr Shelley Jones-Holt>Ramadan, and so she may be a little disjointed at work because she's had

426
00:26:26.895 --> 00:26:30.095
<v Dr Shelley Jones-Holt>a hue like, kind of when we when those of us who are Christian come

427
00:26:30.095 --> 00:26:33.870
<v Dr Shelley Jones-Holt>back from Christmas break, you wouldn't want your boss then come and say,

428
00:26:33.870 --> 00:26:37.150
<v Dr Shelley Jones-Holt>okay. Now what's going on with this 10 point project that you've been off for

429
00:26:37.150 --> 00:26:40.705
<v Dr Shelley Jones-Holt>3 weeks? And, you know, give you a little bit of time to kind of

430
00:26:40.705 --> 00:26:44.465
<v Dr Shelley Jones-Holt>get acclimated. So the way I'm gonna approach that person, let's say

431
00:26:44.465 --> 00:26:48.110
<v Dr Shelley Jones-Holt>right now, may be very different from how I approach

432
00:26:48.490 --> 00:26:52.250
<v Dr Shelley Jones-Holt>an equally competent, but might be a little bit more

433
00:26:52.250 --> 00:26:55.850
<v Dr Shelley Jones-Holt>mousy and a little bit more sensitive in their receipt of information from the

434
00:26:55.850 --> 00:26:59.475
<v Dr Shelley Jones-Holt>boss. So the way I'm gonna approach my strong will leader who's coming

435
00:26:59.475 --> 00:27:03.235
<v Dr Shelley Jones-Holt>out of of a religious celebration, and so

436
00:27:03.235 --> 00:27:06.570
<v Dr Shelley Jones-Holt>her mind might not be fully focused. He might little little bit a chance to

437
00:27:06.570 --> 00:27:10.330
<v Dr Shelley Jones-Holt>acclimate versus the way I'm gonna approach my person over here who

438
00:27:10.330 --> 00:27:14.010
<v Dr Shelley Jones-Holt>has a very different personality. And they may need the same thing.

439
00:27:14.010 --> 00:27:17.445
<v Dr Shelley Jones-Holt>Let's say they need the same training or they need the same, you know,

440
00:27:17.445 --> 00:27:21.205
<v Dr Shelley Jones-Holt>cultural connection that I need to help them make. But the way I'm gonna

441
00:27:21.205 --> 00:27:25.010
<v Dr Shelley Jones-Holt>approach one person is gonna be very different how I'm gonna approach the other.

442
00:27:25.090 --> 00:27:28.690
<v Dr Shelley Jones-Holt>I might or might not do it together. These are the pieces of

443
00:27:28.690 --> 00:27:32.210
<v Dr Shelley Jones-Holt>authentic leadership. She's gonna need a side of doctor Shelley

444
00:27:32.210 --> 00:27:35.795
<v Dr Shelley Jones-Holt>that meaning the person who is a bit more sensitive, I

445
00:27:35.795 --> 00:27:39.635
<v Dr Shelley Jones-Holt>can't come directly at her. I might have to explain the situation and tell a

446
00:27:39.635 --> 00:27:43.270
<v Dr Shelley Jones-Holt>story and help her see how she's capable of doing this

447
00:27:43.350 --> 00:27:47.110
<v Dr Shelley Jones-Holt>and really able to do this well, and then, you know, kinda drop on her.

448
00:27:47.110 --> 00:27:50.490
<v Dr Shelley Jones-Holt>And these are the things that I want you to work on. This person here

449
00:27:51.110 --> 00:27:54.934
<v Dr Shelley Jones-Holt>may want it. She very strong willed, very direct. It's like, just give it

450
00:27:54.934 --> 00:27:57.335
<v Dr Shelley Jones-Holt>to me, and I'll figure it out. So I might come in. It might be

451
00:27:57.335 --> 00:28:01.150
<v Dr Shelley Jones-Holt>a very much quicker, shorter conversation, be directly to the

452
00:28:01.150 --> 00:28:04.590
<v Dr Shelley Jones-Holt>point. I need you to work on how you're talking with our

453
00:28:04.590 --> 00:28:08.325
<v Dr Shelley Jones-Holt>customers who may have strong accents. I've noticed on a few of

454
00:28:08.325 --> 00:28:12.085
<v Dr Shelley Jones-Holt>your calls or your conversations that you may you tend to get a little

455
00:28:12.085 --> 00:28:15.820
<v Dr Shelley Jones-Holt>impatient with people with accents, so I need you to think about that. Now

456
00:28:15.820 --> 00:28:19.420
<v Dr Shelley Jones-Holt>she's got something to think about. Could have the same recommendation or

457
00:28:19.420 --> 00:28:23.020
<v Dr Shelley Jones-Holt>thought or conversation with the this person over here, and I'm gonna

458
00:28:23.020 --> 00:28:26.685
<v Dr Shelley Jones-Holt>approach it very differently. I'm still me. I'm still

459
00:28:26.685 --> 00:28:30.525
<v Dr Shelley Jones-Holt>leaning with authenticity, but my approach is the words I

460
00:28:30.525 --> 00:28:34.210
<v Dr Shelley Jones-Holt>use, the trainings that I do are gonna be totally different because

461
00:28:34.210 --> 00:28:38.050
<v Dr Shelley Jones-Holt>my 2 people have very different needs. And I think that's a piece that

462
00:28:38.050 --> 00:28:41.845
<v Dr Shelley Jones-Holt>people believe. If I'm not doing giving people everything

463
00:28:41.845 --> 00:28:45.225
<v Dr Shelley Jones-Holt>the same way, which is equality, it's not equity,

464
00:28:45.605 --> 00:28:49.365
<v Dr Shelley Jones-Holt>then I'm not being authentic. I'm not, you know, whatever it is that the story

465
00:28:49.365 --> 00:28:53.010
<v Dr Shelley Jones-Holt>that people tell in their heads. And so I think this piece about

466
00:28:53.010 --> 00:28:56.850
<v Dr Shelley Jones-Holt>understanding your audience is huge. Go ahead. Yeah. To pick up on

467
00:28:56.850 --> 00:29:00.289
<v Joanne  Lockwood>that, you talk about your the different people in your team. We have

468
00:29:00.289 --> 00:29:03.955
<v Joanne  Lockwood>to, as a leader, recognize you know, you

469
00:29:03.955 --> 00:29:07.715
<v Joanne  Lockwood>talk about equity, and equity is not just around someone having a

470
00:29:07.715 --> 00:29:11.049
<v Joanne  Lockwood>disability or workplace need. It's also about equity around

471
00:29:11.350 --> 00:29:14.250
<v Joanne  Lockwood>personality types. Some people need to be bought into conversations.

472
00:29:15.029 --> 00:29:18.875
<v Joanne  Lockwood>Some people need to have the dial turned down a bit. It will yeah, give

473
00:29:18.875 --> 00:29:22.495
<v Joanne  Lockwood>other people the microphone for a second, or other people need to

474
00:29:22.955 --> 00:29:26.394
<v Joanne  Lockwood>have a more emotional, less logical connection. So as a leader, we're

475
00:29:26.394 --> 00:29:29.610
<v Joanne  Lockwood>also expecting not only this this contextual

476
00:29:30.070 --> 00:29:33.910
<v Joanne  Lockwood>switching between different modes in different parts of our life, but also

477
00:29:33.910 --> 00:29:37.610
<v Joanne  Lockwood>the context around the different personality types and different needs

478
00:29:38.075 --> 00:29:41.914
<v Joanne  Lockwood>of our team to get the best out of each one of them. So, again,

479
00:29:41.914 --> 00:29:45.690
<v Joanne  Lockwood>how do we learn these skills? How do I mean, it's we we we

480
00:29:45.690 --> 00:29:49.530
<v Joanne  Lockwood>say that leadership is a skill to be nurtured and developed. So what

481
00:29:49.530 --> 00:29:52.990
<v Joanne  Lockwood>can, an aspiring leader who listens to this podcast today

482
00:29:53.665 --> 00:29:57.105
<v Joanne  Lockwood>think about how can they they can bring those skills to play in everyday

483
00:29:57.105 --> 00:30:00.945
<v Joanne  Lockwood>life? The first thing I'll say to folks is get to know

484
00:30:00.945 --> 00:30:04.700
<v Dr Shelley Jones-Holt>the people that you're working with and not just their skill

485
00:30:04.700 --> 00:30:08.140
<v Dr Shelley Jones-Holt>sets and what's on their resume. Who are they as human

486
00:30:08.140 --> 00:30:11.595
<v Dr Shelley Jones-Holt>beings? And the reason that oftentimes this is

487
00:30:11.835 --> 00:30:15.294
<v Dr Shelley Jones-Holt>counterintuitive is because to go back to that plantation conversation.

488
00:30:16.155 --> 00:30:19.300
<v Dr Shelley Jones-Holt>On the plantation where we are, you know,

489
00:30:20.260 --> 00:30:24.100
<v Dr Shelley Jones-Holt>sometimes creating automatons and Autobots and you're expected to do

490
00:30:24.100 --> 00:30:27.780
<v Dr Shelley Jones-Holt>this, that, and the other, then personality and uniqueness is

491
00:30:27.780 --> 00:30:31.505
<v Dr Shelley Jones-Holt>not valued. You're you're you know, how you feel about something is

492
00:30:31.505 --> 00:30:34.725
<v Dr Shelley Jones-Holt>not a value. What is a value is your productivity.

493
00:30:35.185 --> 00:30:38.880
<v Dr Shelley Jones-Holt>Well, what we have learned since then about people is that

494
00:30:38.880 --> 00:30:42.480
<v Dr Shelley Jones-Holt>people are more productive in environments where they feel

495
00:30:42.480 --> 00:30:46.320
<v Dr Shelley Jones-Holt>welcomed. They feel appreciated. They feel like people know them, where they

496
00:30:46.320 --> 00:30:49.845
<v Dr Shelley Jones-Holt>know that the exceptions that they bring with their

497
00:30:49.845 --> 00:30:53.385
<v Dr Shelley Jones-Holt>exceptional personalities and such and and their exceptional situations

498
00:30:53.525 --> 00:30:57.230
<v Dr Shelley Jones-Holt>are going to be considered and appreciated. And that's how you're

499
00:30:57.230 --> 00:31:00.669
<v Dr Shelley Jones-Holt>going to get folks. You know, I often get people who will ask me, well,

500
00:31:00.669 --> 00:31:04.485
<v Dr Shelley Jones-Holt>Shelly, you know, you can get the folks that really do want to

501
00:31:04.485 --> 00:31:08.105
<v Dr Shelley Jones-Holt>work with you. And I'm like, yes. Because they know I believe in them, and

502
00:31:08.325 --> 00:31:12.030
<v Dr Shelley Jones-Holt>that same person knows that if something is going on in their lives

503
00:31:12.030 --> 00:31:15.410
<v Dr Shelley Jones-Holt>where they need an exception or they need someone to understand, I want

504
00:31:15.870 --> 00:31:18.910
<v Dr Shelley Jones-Holt>them to feel like they can come to me and let me know, and we

505
00:31:18.910 --> 00:31:22.645
<v Dr Shelley Jones-Holt>can work through that. And so I would say to any

506
00:31:22.645 --> 00:31:26.405
<v Dr Shelley Jones-Holt>new leader or any leader who's looking at shifting their ways or your team

507
00:31:26.405 --> 00:31:29.790
<v Dr Shelley Jones-Holt>is just not quite operating in the way that you would like them

508
00:31:29.790 --> 00:31:33.390
<v Dr Shelley Jones-Holt>to, I would ask them, like, what do you know about your people? What do

509
00:31:33.390 --> 00:31:37.055
<v Dr Shelley Jones-Holt>you know about their likes, their dislikes, what it is that motivates

510
00:31:37.055 --> 00:31:40.815
<v Dr Shelley Jones-Holt>them and moves them? I think we've gotten into this space that

511
00:31:40.815 --> 00:31:44.460
<v Dr Shelley Jones-Holt>COVID has really illuminated for us where you

512
00:31:44.460 --> 00:31:48.300
<v Dr Shelley Jones-Holt>know, I remember hearing this even when I would started working. You know? I know

513
00:31:48.300 --> 00:31:51.820
<v Dr Shelley Jones-Holt>it was only 10 minutes ago, but but, you know, over 25 years ago, when

514
00:31:51.820 --> 00:31:55.455
<v Dr Shelley Jones-Holt>I started in the workforce, it was, you know, when you come to work, you

515
00:31:55.455 --> 00:31:58.575
<v Dr Shelley Jones-Holt>need to be a professional, and you need to do things like this, and you

516
00:31:58.575 --> 00:32:02.415
<v Dr Shelley Jones-Holt>need to wear your hair like this. I remember getting my

517
00:32:02.415 --> 00:32:06.150
<v Dr Shelley Jones-Holt>braids done once, and then getting called for an interview.

518
00:32:06.450 --> 00:32:10.290
<v Dr Shelley Jones-Holt>And my mentor now my joy, I had just paid $200 to get my

519
00:32:10.290 --> 00:32:13.785
<v Dr Shelley Jones-Holt>hair braided, and then they called me, like, a week later for an

520
00:32:13.785 --> 00:32:17.145
<v Dr Shelley Jones-Holt>interview. And my mentor was like, no. You have to now take that

521
00:32:17.145 --> 00:32:20.860
<v Dr Shelley Jones-Holt>$200 hairstyle out and wear your hair a certain

522
00:32:20.860 --> 00:32:24.380
<v Dr Shelley Jones-Holt>way for the interview. And I just remember being devastated. Like, what in the

523
00:32:24.380 --> 00:32:28.164
<v Dr Shelley Jones-Holt>world does my hairstyle have to do with

524
00:32:28.164 --> 00:32:31.764
<v Dr Shelley Jones-Holt>me being capable? I mean, I went to Berkeley for for goodness sake.

525
00:32:31.764 --> 00:32:35.540
<v Dr Shelley Jones-Holt>Like, really? This is what we're worried about? And

526
00:32:35.540 --> 00:32:39.380
<v Dr Shelley Jones-Holt>the truth of the matter was it was very true. And so, you know,

527
00:32:39.380 --> 00:32:43.220
<v Dr Shelley Jones-Holt>now we're getting into a place where people are no longer going to

528
00:32:43.220 --> 00:32:46.644
<v Dr Shelley Jones-Holt>be comfortable just showing up and doing what you tell them to

529
00:32:46.644 --> 00:32:50.184
<v Dr Shelley Jones-Holt>do. But if they know you know them, if they know you care,

530
00:32:50.485 --> 00:32:54.110
<v Dr Shelley Jones-Holt>if they know you're concerned about the fact that they come to work

531
00:32:54.110 --> 00:32:57.950
<v Dr Shelley Jones-Holt>to create a living for their family, not the other way around that

532
00:32:57.950 --> 00:33:01.305
<v Dr Shelley Jones-Holt>they're working and then they have these lives on the side. If we can

533
00:33:01.305 --> 00:33:05.085
<v Dr Shelley Jones-Holt>create spaces like that, they're getting to know one another. Storytelling

534
00:33:05.385 --> 00:33:08.940
<v Dr Shelley Jones-Holt>is a huge piece of new leaders or

535
00:33:08.940 --> 00:33:12.380
<v Dr Shelley Jones-Holt>people that wanna lead with authenticity. Find out people's

536
00:33:12.380 --> 00:33:15.900
<v Dr Shelley Jones-Holt>stories. And when you find those stories out, you'll understand what

537
00:33:15.900 --> 00:33:19.565
<v Dr Shelley Jones-Holt>motivates them. You'll understand what's beneath them. You'll you'll know their

538
00:33:19.645 --> 00:33:23.164
<v Dr Shelley Jones-Holt>even their favorite coffee order or their tea order. Like, make

539
00:33:23.164 --> 00:33:26.890
<v Dr Shelley Jones-Holt>time to get to know folks because the time you spend on the

540
00:33:26.890 --> 00:33:30.510
<v Dr Shelley Jones-Holt>front end getting to know them, I promise you, mark my words,

541
00:33:30.650 --> 00:33:34.075
<v Dr Shelley Jones-Holt>you will get that back on the back end in the amount of

542
00:33:34.075 --> 00:33:37.755
<v Dr Shelley Jones-Holt>productivity that they will have because they're gonna work for you. Just

543
00:33:37.755 --> 00:33:41.440
<v Dr Shelley Jones-Holt>like my babies in school when I would teach, my kids would do well

544
00:33:41.440 --> 00:33:45.060
<v Dr Shelley Jones-Holt>because miss Jones was asking them to, not because they love math.

545
00:33:45.120 --> 00:33:48.720
<v Dr Shelley Jones-Holt>Many of them couldn't stand math, but because they wanted to make me

546
00:33:48.720 --> 00:33:52.075
<v Dr Shelley Jones-Holt>proud, they would do these things, you know, and make sure that they did

547
00:33:52.075 --> 00:33:55.835
<v Dr Shelley Jones-Holt>well. Your people in your that you're leading are are

548
00:33:55.835 --> 00:33:59.660
<v Dr Shelley Jones-Holt>oftentimes the same way. They would do well not just because it's,

549
00:33:59.660 --> 00:34:03.180
<v Dr Shelley Jones-Holt>you know, the right thing to do, but because they they appreciate you as their

550
00:34:03.180 --> 00:34:06.865
<v Dr Shelley Jones-Holt>leader, and they wanna make sure that, you know, you look good, they look

551
00:34:06.865 --> 00:34:10.545
<v Dr Shelley Jones-Holt>good, all the things. But you may have taken a couple days to get

552
00:34:10.679 --> 00:34:14.485
<v Dr Shelley Jones-Holt>Jo them in the beginning. You talked about, yeah, your hair being in braids.

553
00:34:15.070 --> 00:34:18.790
<v Joanne  Lockwood>You've been to Berkeley and and so you you're you're a grown up. You're

554
00:34:18.790 --> 00:34:22.014
<v Joanne  Lockwood>a grown up, aren't you? So you've been around a bit, you know, off on

555
00:34:22.014 --> 00:34:25.795
<v Joanne  Lockwood>and off the plantation. You've been around a bit. So what we end up doing,

556
00:34:26.255 --> 00:34:30.010
<v Joanne  Lockwood>and this is not specific specifically around leadership, we end

557
00:34:30.010 --> 00:34:33.310
<v Joanne  Lockwood>up covering or masking or hiding part of our identity,

558
00:34:34.250 --> 00:34:37.710
<v Joanne  Lockwood>and which can be a problem because it becomes very

559
00:34:38.485 --> 00:34:42.085
<v Joanne  Lockwood>cumbersome in our in our cognitive load. You know, we we think

560
00:34:42.085 --> 00:34:45.839
<v Joanne  Lockwood>about psychological safety as a concept. The principal

561
00:34:45.980 --> 00:34:49.500
<v Joanne  Lockwood>foundation layer of that is inclusion safety, not having to

562
00:34:49.500 --> 00:34:53.065
<v Joanne  Lockwood>cover, mask, or hide who we are, so we

563
00:34:53.065 --> 00:34:56.685
<v Joanne  Lockwood>can let our authenticity out. Okay. Contextual,

564
00:34:56.824 --> 00:35:00.665
<v Joanne  Lockwood>we can't speak everything. We have to have a reasonable adjustment here to

565
00:35:00.665 --> 00:35:04.350
<v Joanne  Lockwood>to what's polite. But it's a it's a I mean, presumably,

566
00:35:04.350 --> 00:35:07.810
<v Joanne  Lockwood>you've you've faced this this need to pass

567
00:35:08.750 --> 00:35:12.475
<v Joanne  Lockwood>as well, probably in terms of not

568
00:35:12.475 --> 00:35:15.915
<v Joanne  Lockwood>being too much of a black woman. You know, the angry, shouty black

569
00:35:15.915 --> 00:35:19.720
<v Joanne  Lockwood>woman, the stereotype that you probably hear all the time. Yeah.

570
00:35:19.720 --> 00:35:22.600
<v Joanne  Lockwood>And, of course, as soon as you raise your voice, you're playing into that trope

571
00:35:22.600 --> 00:35:26.335
<v Joanne  Lockwood>and stereotype and people and you'll say, oh, I've gotta minimize. I've

572
00:35:26.335 --> 00:35:30.174
<v Joanne  Lockwood>gotta not speak out. I've gotta hide myself. And

573
00:35:30.174 --> 00:35:34.000
<v Dr Shelley Jones-Holt>that's the mental I call them the mental gymnastics. That's the

574
00:35:34.000 --> 00:35:37.680
<v Dr Shelley Jones-Holt>mental gymnastics at Invisible Work that many of our

575
00:35:37.680 --> 00:35:41.484
<v Dr Shelley Jones-Holt>minoritized people are doing on a daily basis that

576
00:35:41.484 --> 00:35:44.785
<v Dr Shelley Jones-Holt>quite frankly, it leads to lack of effective

577
00:35:44.845 --> 00:35:48.525
<v Dr Shelley Jones-Holt>productivity. If I have to spend a a portion of my time

578
00:35:48.525 --> 00:35:52.300
<v Dr Shelley Jones-Holt>trying to figure out which side of me you wanna see and how

579
00:35:52.300 --> 00:35:55.440
<v Dr Shelley Jones-Holt>to become that person even amidst microaggressions

580
00:35:55.900 --> 00:35:59.744
<v Dr Shelley Jones-Holt>and people saying and doing things under their breath. Because believe me,

581
00:35:59.744 --> 00:36:02.944
<v Dr Shelley Jones-Holt>the same things that happened to folks in high school and middle school, we had

582
00:36:02.944 --> 00:36:06.640
<v Dr Shelley Jones-Holt>that one person that was, you know, bothering you, but not but the teacher didn't

583
00:36:06.640 --> 00:36:10.360
<v Dr Shelley Jones-Holt>see, and so all they see is you blow up. The same kind of

584
00:36:10.360 --> 00:36:14.075
<v Dr Shelley Jones-Holt>nonsense happens in the workplace, unfortunately. It

585
00:36:14.155 --> 00:36:17.915
<v Dr Shelley Jones-Holt>happens in schools. It happens in community meetings. Like, as my son would

586
00:36:17.915 --> 00:36:21.515
<v Dr Shelley Jones-Holt>say, people will people, and they're just gonna, you know, do their people

587
00:36:21.515 --> 00:36:25.319
<v Dr Shelley Jones-Holt>thing. And so as leaders, if we can

588
00:36:25.319 --> 00:36:29.160
<v Dr Shelley Jones-Holt>model and bring to the table this idea that I want you

589
00:36:29.160 --> 00:36:32.595
<v Dr Shelley Jones-Holt>to come as your best self. And so whatever the conditions

590
00:36:32.975 --> 00:36:36.735
<v Dr Shelley Jones-Holt>are in this space that we need to create to bring out your

591
00:36:36.735 --> 00:36:40.160
<v Dr Shelley Jones-Holt>best self, let's do that. And you see

592
00:36:40.160 --> 00:36:43.760
<v Dr Shelley Jones-Holt>many companies nowadays that are considering that when Google

593
00:36:44.320 --> 00:36:47.380
<v Dr Shelley Jones-Holt>and I'm not saying Google is the epitome of, you know,

594
00:36:47.984 --> 00:36:51.505
<v Dr Shelley Jones-Holt>an ideal company when it comes to they're still on their journey, let's just

595
00:36:51.505 --> 00:36:55.180
<v Dr Shelley Jones-Holt>say. Right? But when Google first came out and they had, you

596
00:36:55.180 --> 00:36:58.880
<v Dr Shelley Jones-Holt>know, childcare and ping pong tables and workout

597
00:36:58.940 --> 00:37:01.599
<v Dr Shelley Jones-Holt>gyms and all of these different amenities

598
00:37:02.595 --> 00:37:06.375
<v Dr Shelley Jones-Holt>to make people feel comfortable in the space and be most productive.

599
00:37:06.595 --> 00:37:09.635
<v Dr Shelley Jones-Holt>There were a lot of folks that were like, oh my goodness. They're just wasting

600
00:37:09.635 --> 00:37:12.680
<v Dr Shelley Jones-Holt>money and throwing it away and all of these different

601
00:37:13.140 --> 00:37:16.980
<v Dr Shelley Jones-Holt>speculations and opinions about that. Well, nowadays, folks are

602
00:37:16.980 --> 00:37:20.520
<v Dr Shelley Jones-Holt>realizing if I want folks that are gonna be creatively

603
00:37:20.579 --> 00:37:24.035
<v Dr Shelley Jones-Holt>minded and that creativity might come to them

604
00:37:24.255 --> 00:37:27.635
<v Dr Shelley Jones-Holt>at 11 o'clock at night, I want folks to feel like

605
00:37:27.855 --> 00:37:31.620
<v Dr Shelley Jones-Holt>they can do that and bring that creativity to the table. I don't

606
00:37:31.620 --> 00:37:35.300
<v Dr Shelley Jones-Holt>want all of these barriers and impediments to get in the

607
00:37:35.300 --> 00:37:38.840
<v Dr Shelley Jones-Holt>way. And what many leaders have to realize is that

608
00:37:39.035 --> 00:37:42.475
<v Dr Shelley Jones-Holt>oftentimes you are the biggest impediment to the

609
00:37:42.475 --> 00:37:46.315
<v Dr Shelley Jones-Holt>authentic leadership you seek. Meaning that if you're not showing up

610
00:37:46.315 --> 00:37:49.850
<v Dr Shelley Jones-Holt>authentically, if you're playing the game, if you're playing the role, if you're

611
00:37:49.850 --> 00:37:53.210
<v Dr Shelley Jones-Holt>playing into the system, one of the worst things we can do as

612
00:37:53.210 --> 00:37:56.730
<v Dr Shelley Jones-Holt>leaders is when we're explaining something to someone about a change

613
00:37:56.730 --> 00:38:00.455
<v Dr Shelley Jones-Holt>or something they need to do is use the crutch of

614
00:38:00.455 --> 00:38:04.055
<v Dr Shelley Jones-Holt>policy or that's the way we've always done it as a way to

615
00:38:04.055 --> 00:38:07.550
<v Dr Shelley Jones-Holt>convince people that this is the right thing or the the correct and

616
00:38:07.550 --> 00:38:11.010
<v Dr Shelley Jones-Holt>appropriate path moving forward as opposed to

617
00:38:11.310 --> 00:38:14.994
<v Dr Shelley Jones-Holt>instead say, okay. This is the problem that we have to face. How can

618
00:38:14.994 --> 00:38:18.615
<v Dr Shelley Jones-Holt>we best approach this together, and what do you need from me

619
00:38:18.755 --> 00:38:22.135
<v Dr Shelley Jones-Holt>in order to create the the the optimal environmental

620
00:38:22.355 --> 00:38:25.970
<v Dr Shelley Jones-Holt>conditions to make this happen? That's a very different

621
00:38:25.970 --> 00:38:29.810
<v Dr Shelley Jones-Holt>approach than here's the project, here's the policy, here's

622
00:38:29.810 --> 00:38:33.645
<v Dr Shelley Jones-Holt>the expectation, you know, here's the deadline, Make

623
00:38:33.645 --> 00:38:37.005
<v Dr Shelley Jones-Holt>that happen. Right? And and so we have to have this idea

624
00:38:37.005 --> 00:38:40.525
<v Dr Shelley Jones-Holt>of authentic leadership being something that starts with

625
00:38:40.525 --> 00:38:44.180
<v Dr Shelley Jones-Holt>us, and it starts with us pulling off that cloak of vulnerability

626
00:38:44.720 --> 00:38:48.480
<v Dr Shelley Jones-Holt>and being able to say to to a team, which I've said many times, hey,

627
00:38:48.480 --> 00:38:52.185
<v Dr Shelley Jones-Holt>folks. This needs to happen because, you know, we've seen

628
00:38:52.185 --> 00:38:55.865
<v Dr Shelley Jones-Holt>the data. We've seen the the metrics. This change needs to

629
00:38:55.865 --> 00:38:59.600
<v Dr Shelley Jones-Holt>happen. Now how we go about doing this change and the

630
00:38:59.600 --> 00:39:03.120
<v Dr Shelley Jones-Holt>time frame that we work this in, this is where I need your thoughts and

631
00:39:03.120 --> 00:39:06.660
<v Dr Shelley Jones-Holt>your creativity because I don't want this change happening

632
00:39:06.975 --> 00:39:10.655
<v Dr Shelley Jones-Holt>to now ripple effect into other issues. Will you

633
00:39:10.655 --> 00:39:14.390
<v Dr Shelley Jones-Holt>all take this on and help me look at different possibilities, and then

634
00:39:14.390 --> 00:39:18.010
<v Dr Shelley Jones-Holt>we'll be figure out how we're gonna move forward together versus

635
00:39:18.309 --> 00:39:21.795
<v Dr Shelley Jones-Holt>here's the change that needs to happen. Here's what I expect you to do.

636
00:39:22.115 --> 00:39:25.795
<v Dr Shelley Jones-Holt>One is a much more dictatorial inauthentic approach that doesn't take

637
00:39:25.795 --> 00:39:29.590
<v Dr Shelley Jones-Holt>into account the experiences of those closest to the work. The other one is

638
00:39:29.590 --> 00:39:33.130
<v Dr Shelley Jones-Holt>much more vulnerable because I don't know what they're gonna come up with.

639
00:39:33.590 --> 00:39:37.030
<v Dr Shelley Jones-Holt>I am not in control. I'm literally handing

640
00:39:37.030 --> 00:39:40.645
<v Dr Shelley Jones-Holt>over control to those that

641
00:39:40.645 --> 00:39:44.265
<v Dr Shelley Jones-Holt>are, you know, closer to the work. Again, fostering

642
00:39:44.405 --> 00:39:47.970
<v Dr Shelley Jones-Holt>that authentic approach to leadership by

643
00:39:47.970 --> 00:39:51.730
<v Dr Shelley Jones-Holt>modeling it as opposed to just talking about it. There's a word you used

644
00:39:51.730 --> 00:39:55.250
<v Joanne  Lockwood>earlier, which I Joanne feel the undercurrents of it in in our

645
00:39:55.250 --> 00:39:57.615
<v Joanne  Lockwood>conversation at the moment. It's it was microaggressions.

646
00:39:58.875 --> 00:40:02.635
<v Joanne  Lockwood>And this mask and covering, meeting societal expectations, and

647
00:40:02.635 --> 00:40:06.420
<v Joanne  Lockwood>having to be inauthentic for somebody else is also

648
00:40:06.420 --> 00:40:10.100
<v Joanne  Lockwood>part of a living up to the microaggressions that have been put on

649
00:40:10.100 --> 00:40:13.320
<v Joanne  Lockwood>you. So can you explain to people, maybe you've not heard that expression,

650
00:40:14.025 --> 00:40:17.724
<v Joanne  Lockwood>how you perceive what a microaggression is and how it manifests sometimes?

651
00:40:18.105 --> 00:40:21.865
<v Dr Shelley Jones-Holt>Absolutely. Absolutely. And so in order to understand microaggressions, there's

652
00:40:21.865 --> 00:40:25.299
<v Dr Shelley Jones-Holt>2 other terms that folks have to understand. 1

653
00:40:25.299 --> 00:40:28.519
<v Dr Shelley Jones-Holt>is stereotypes, and the other is implicit bias.

654
00:40:28.819 --> 00:40:32.654
<v Dr Shelley Jones-Holt>So here's how this this train goes. We

655
00:40:32.654 --> 00:40:36.355
<v Dr Shelley Jones-Holt>have stereotypes about people who are different than ourselves.

656
00:40:36.654 --> 00:40:40.414
<v Dr Shelley Jones-Holt>We also have stereotypes that are about those

657
00:40:40.414 --> 00:40:43.990
<v Dr Shelley Jones-Holt>who are like us. So me being, you know, just to say a few of

658
00:40:43.990 --> 00:40:47.589
<v Dr Shelley Jones-Holt>my identities, I identify as a woman. I identify as

659
00:40:47.589 --> 00:40:51.405
<v Dr Shelley Jones-Holt>Christian. I identify as being a descendant of the survivors of

660
00:40:51.405 --> 00:40:55.185
<v Dr Shelley Jones-Holt>the middle passage, which ethnically would be considered African

661
00:40:55.245 --> 00:40:58.305
<v Dr Shelley Jones-Holt>American. So these are just a few of my identities.

662
00:40:58.600 --> 00:41:02.440
<v Dr Shelley Jones-Holt>Right? And there are also stereotypes or beliefs that people

663
00:41:02.440 --> 00:41:06.060
<v Dr Shelley Jones-Holt>have, whether they be about women, about African American women, etcetera.

664
00:41:06.680 --> 00:41:10.525
<v Dr Shelley Jones-Holt>And stereotypes, many folks think that, you know, oh, if it's a

665
00:41:10.525 --> 00:41:14.205
<v Dr Shelley Jones-Holt>positive stereotype, it's good. It's a it's a okay thing, and the

666
00:41:14.205 --> 00:41:17.529
<v Dr Shelley Jones-Holt>negative stereotypes are the only bad things. Here's the deal.

667
00:41:17.829 --> 00:41:21.589
<v Dr Shelley Jones-Holt>Any kind of preconceived notion about who a person is that

668
00:41:21.589 --> 00:41:25.415
<v Dr Shelley Jones-Holt>does not take into account that individual is not okay.

669
00:41:25.415 --> 00:41:28.935
<v Dr Shelley Jones-Holt>It is considered wrong. It is bad. Is it unhealthy? Right?

670
00:41:28.935 --> 00:41:32.475
<v Dr Shelley Jones-Holt>So stereotypes, no matter if they are the positive stereotypes,

671
00:41:32.615 --> 00:41:35.990
<v Dr Shelley Jones-Holt>like, you know, Asians are good at math and black people are good at

672
00:41:35.990 --> 00:41:39.750
<v Dr Shelley Jones-Holt>athletics, again, those Joanne be very negative because if you happen to be

673
00:41:39.750 --> 00:41:43.285
<v Dr Shelley Jones-Holt>of Asian descent and not good at math, then what does that make you? Right?

674
00:41:43.285 --> 00:41:46.885
<v Dr Shelley Jones-Holt>If you happen to be of African descent and you're not as good at athletics,

675
00:41:46.885 --> 00:41:50.184
<v Dr Shelley Jones-Holt>then what does that mean? And so stereotypes,

676
00:41:50.690 --> 00:41:54.450
<v Dr Shelley Jones-Holt>all of which are not good, but everyone does this.

677
00:41:54.450 --> 00:41:58.210
<v Dr Shelley Jones-Holt>So we all have to fight against these stereotypes that we

678
00:41:58.210 --> 00:42:01.685
<v Dr Shelley Jones-Holt>are taught and are are are exposed

679
00:42:01.685 --> 00:42:05.365
<v Dr Shelley Jones-Holt>to at very early ages. The reason we have to fight against

680
00:42:05.365 --> 00:42:08.745
<v Dr Shelley Jones-Holt>them is because unchecked, your stereotypes lead to implicit

681
00:42:08.805 --> 00:42:12.490
<v Dr Shelley Jones-Holt>biases. And these are unconscious beliefs that we have

682
00:42:12.490 --> 00:42:15.850
<v Dr Shelley Jones-Holt>about people who that may or may not be

683
00:42:15.850 --> 00:42:19.505
<v Dr Shelley Jones-Holt>correct. But if you are if you do not check your

684
00:42:19.505 --> 00:42:23.285
<v Dr Shelley Jones-Holt>implicit biases, which are unconscious again, it's that unconscious

685
00:42:23.425 --> 00:42:27.045
<v Dr Shelley Jones-Holt>thought that when brought conscious, sometimes you feel a little bit of shame around.

686
00:42:27.170 --> 00:42:30.690
<v Dr Shelley Jones-Holt>Like, oh, okay. I know black all black women, you know, are not angry,

687
00:42:30.690 --> 00:42:33.810
<v Dr Shelley Jones-Holt>but I just saw this lady who was a little upset, and I went to

688
00:42:33.810 --> 00:42:37.545
<v Dr Shelley Jones-Holt>that angry black woman trope. Right? I gotta check my biases

689
00:42:37.685 --> 00:42:41.525
<v Dr Shelley Jones-Holt>on that because just because someone is of African descent and happens to

690
00:42:41.525 --> 00:42:45.350
<v Dr Shelley Jones-Holt>a female and gets upset at the situation does not mean they're an angry black

691
00:42:45.430 --> 00:42:48.470
<v Dr Shelley Jones-Holt>woman. Just be and and so and you can go do that with any of

692
00:42:48.470 --> 00:42:51.770
<v Dr Shelley Jones-Holt>the stereotypes that literally lead to implicit biases.

693
00:42:52.525 --> 00:42:56.125
<v Dr Shelley Jones-Holt>When we have unconscious or implicit biases that we have not

694
00:42:56.125 --> 00:42:59.885
<v Dr Shelley Jones-Holt>checked, we act on them. And where the and oftentimes, we

695
00:42:59.885 --> 00:43:03.340
<v Dr Shelley Jones-Holt>act on them unconsciously. This when those actions

696
00:43:03.560 --> 00:43:07.160
<v Dr Shelley Jones-Holt>oftentimes are clouded in this idea of wanting to be

697
00:43:07.160 --> 00:43:10.845
<v Dr Shelley Jones-Holt>positive. So it becomes a compliment that is cloaked in

698
00:43:10.845 --> 00:43:14.285
<v Dr Shelley Jones-Holt>the stereotype. So for example, I've actually had

699
00:43:14.285 --> 00:43:17.725
<v Dr Shelley Jones-Holt>people say to me at a meeting where I did not speak

700
00:43:17.725 --> 00:43:21.140
<v Dr Shelley Jones-Holt>or I spoke very measured, they would say, oh my gosh. You speak so

701
00:43:21.140 --> 00:43:24.900
<v Dr Shelley Jones-Holt>well. You're so measured and calm in your demeanor. What

702
00:43:24.900 --> 00:43:28.435
<v Dr Shelley Jones-Holt>they're really saying in that microaggressive comment is, I have

703
00:43:28.435 --> 00:43:32.215
<v Dr Shelley Jones-Holt>stereotypes about Lockwood as being loud and angry and

704
00:43:32.355 --> 00:43:36.035
<v Dr Shelley Jones-Holt>and uncontrolled, and you did not fit that

705
00:43:36.035 --> 00:43:39.589
<v Dr Shelley Jones-Holt>stereotype for that box. Congratulations for not fitting my

706
00:43:39.589 --> 00:43:42.809
<v Dr Shelley Jones-Holt>box. And not realizing that that microaggressive

707
00:43:43.270 --> 00:43:47.105
<v Dr Shelley Jones-Holt>comment is actually an insult cloaked in the

708
00:43:47.105 --> 00:43:50.565
<v Dr Shelley Jones-Holt>fact that I don't fit your stereotypes and unconscious biases.

709
00:43:50.865 --> 00:43:54.224
<v Dr Shelley Jones-Holt>They cut microaggressions can appear very, very

710
00:43:54.224 --> 00:43:57.780
<v Dr Shelley Jones-Holt>innocent. For example, saying to a woman who's blonde, oh my

711
00:43:57.780 --> 00:44:01.240
<v Dr Shelley Jones-Holt>gosh. You're so much smarter than I thought you would be.

712
00:44:01.460 --> 00:44:04.840
<v Dr Shelley Jones-Holt>So, basically, when I walked in here, you thought I was a dumb blonde.

713
00:44:05.165 --> 00:44:08.925
<v Dr Shelley Jones-Holt>And because now I've opened my mouth and it's and helped you see that I

714
00:44:08.925 --> 00:44:12.065
<v Dr Shelley Jones-Holt>don't fit that stereotype, you believe that that's a complimentary

715
00:44:13.070 --> 00:44:16.670
<v Dr Shelley Jones-Holt>action that I've made and have decided to go the extra step of

716
00:44:16.670 --> 00:44:20.270
<v Dr Shelley Jones-Holt>making that compliment, which is actually microaggressive because it

717
00:44:20.270 --> 00:44:24.115
<v Dr Shelley Jones-Holt>reminds me that when I walked in here, you didn't think I was an

718
00:44:24.115 --> 00:44:27.895
<v Dr Shelley Jones-Holt>intelligent woman, and now I had to prove myself once again.

719
00:44:28.115 --> 00:44:31.900
<v Dr Shelley Jones-Holt>And so microaggressions are one of the most dangerous types of

720
00:44:31.900 --> 00:44:35.340
<v Dr Shelley Jones-Holt>actions that go unchecked, unnoticed, and quite

721
00:44:35.340 --> 00:44:39.175
<v Dr Shelley Jones-Holt>frankly uncalled out in the work in schools, in workplaces,

722
00:44:39.315 --> 00:44:43.075
<v Dr Shelley Jones-Holt>and all kinds of arena. It's a simple I had one that happened

723
00:44:43.075 --> 00:44:46.810
<v Dr Shelley Jones-Holt>today. My daughter was getting her braces off. And the woman

724
00:44:46.810 --> 00:44:50.170
<v Dr Shelley Jones-Holt>who appeared to identify as white and I could tell she was trying to

725
00:44:50.170 --> 00:44:53.985
<v Dr Shelley Jones-Holt>connect. Right? So let me just give you that preface. I could

726
00:44:53.985 --> 00:44:57.605
<v Dr Shelley Jones-Holt>definitely tell she was working to connect, but in the course of connection

727
00:44:58.065 --> 00:45:01.690
<v Dr Shelley Jones-Holt>with my daughter who's 14 and me, every other word was

728
00:45:01.690 --> 00:45:05.370
<v Dr Shelley Jones-Holt>right, girlfriend? Oh, girlfriend. You're gonna be fine. And and so after a

729
00:45:05.370 --> 00:45:08.730
<v Dr Shelley Jones-Holt>while, I'd say, well, she's yes. She is a girl, but she's not your friend.

730
00:45:08.730 --> 00:45:12.555
<v Dr Shelley Jones-Holt>I'm not understanding why you're using that term. Oh, well, I was

731
00:45:12.555 --> 00:45:16.155
<v Dr Shelley Jones-Holt>using it as a term of endearment. For whom? Right? And so

732
00:45:16.155 --> 00:45:19.960
<v Dr Shelley Jones-Holt>until I brought it to her conscious level, she had to face the fact,

733
00:45:19.960 --> 00:45:23.180
<v Dr Shelley Jones-Holt>well, you're black women, and I thought that that would be a way to connect

734
00:45:23.559 --> 00:45:27.160
<v Dr Shelley Jones-Holt>as opposed to saying, hey. As black women, what's the best way I can

735
00:45:27.160 --> 00:45:30.585
<v Dr Shelley Jones-Holt>connect with you? Because I don't wanna be insulting, but I tend to call people

736
00:45:30.585 --> 00:45:34.425
<v Dr Shelley Jones-Holt>girlfriend. So I don't want you to be offended by that and think that it

737
00:45:34.425 --> 00:45:38.250
<v Dr Shelley Jones-Holt>has something that's racially motivated behind it. Because when I saw her go to the

738
00:45:38.250 --> 00:45:42.090
<v Dr Shelley Jones-Holt>other clients, she didn't call them out now. I'm one of them, girlfriend. So

739
00:45:42.090 --> 00:45:45.785
<v Dr Shelley Jones-Holt>it what it it was actually a way that you believed.

740
00:45:45.845 --> 00:45:49.545
<v Dr Shelley Jones-Holt>Again, a way that she thought she was connecting, but because I'm conscious

741
00:45:49.925 --> 00:45:53.290
<v Dr Shelley Jones-Holt>enough to understand it, you it was definitely

742
00:45:53.350 --> 00:45:56.870
<v Dr Shelley Jones-Holt>microaggressive. Now did I wanna make a big scene? Absolutely

743
00:45:56.870 --> 00:45:59.930
<v Dr Shelley Jones-Holt>not. But these microaggressions are are different

744
00:46:00.845 --> 00:46:04.625
<v Dr Shelley Jones-Holt>things that remember I talked earlier about the mental gymnastics

745
00:46:04.765 --> 00:46:08.570
<v Dr Shelley Jones-Holt>that oftentimes minoritized populations have to go through. So now I

746
00:46:08.570 --> 00:46:12.110
<v Dr Shelley Jones-Holt>have to sit there and process the fact that every third word is a microaggression.

747
00:46:12.650 --> 00:46:16.010
<v Dr Shelley Jones-Holt>And, you know, so any mistake that she made is she made a little mistake

748
00:46:16.010 --> 00:46:19.015
<v Dr Shelley Jones-Holt>one time. I'm like, oh, okay. So is that what because you sitting up here,

749
00:46:19.015 --> 00:46:22.775
<v Dr Shelley Jones-Holt>you know, dealing with girlfriend as opposed to, what do you call her, trust fund

750
00:46:22.775 --> 00:46:26.500
<v Dr Shelley Jones-Holt>baby? Like, what what what are the the different terms that

751
00:46:26.500 --> 00:46:30.260
<v Dr Shelley Jones-Holt>we have for people based on their identity. Right? And

752
00:46:30.260 --> 00:46:33.875
<v Dr Shelley Jones-Holt>so, again, often innocent, often not

753
00:46:33.875 --> 00:46:37.175
<v Dr Shelley Jones-Holt>intending to cause harm, but they are the result of implicit

754
00:46:37.315 --> 00:46:40.855
<v Dr Shelley Jones-Holt>biases that have gone unchecked, that are the result of stereotypes

755
00:46:41.075 --> 00:46:44.579
<v Dr Shelley Jones-Holt>that you've learned over the years that have gone unchecked. So the solution

756
00:46:44.579 --> 00:46:48.260
<v Dr Shelley Jones-Holt>is we have to check our biases, which means we have to check our

757
00:46:48.260 --> 00:46:51.815
<v Dr Shelley Jones-Holt>stereotypes and really be conscious of the ideas

758
00:46:52.035 --> 00:46:55.875
<v Dr Shelley Jones-Holt>that we have about people who especially those who are different, that we

759
00:46:55.875 --> 00:46:59.650
<v Dr Shelley Jones-Holt>may act on unconsciously and can lead us to being part of

760
00:46:59.650 --> 00:47:03.250
<v Dr Shelley Jones-Holt>the problem versus part of the solution. Does that help, you

761
00:47:03.250 --> 00:47:06.850
<v Dr Shelley Jones-Holt>think? Yeah. I yeah. I think that's a a pretty good summary of,

762
00:47:07.010 --> 00:47:10.724
<v Joanne  Lockwood>yeah, my understanding of my questions as well. I was also thinking as

763
00:47:10.724 --> 00:47:14.164
<v Joanne  Lockwood>you're talking around leadership, as

764
00:47:14.164 --> 00:47:17.960
<v Joanne  Lockwood>leaders, we're also led. So we we we play both roles. We'll

765
00:47:18.120 --> 00:47:21.960
<v Joanne  Lockwood>we we lead and we we we are we are led. And not

766
00:47:21.960 --> 00:47:25.640
<v Joanne  Lockwood>every great leader is good at being led. Is is that's

767
00:47:25.640 --> 00:47:29.345
<v Joanne  Lockwood>also a skill to make yourself as easy to be led

768
00:47:29.345 --> 00:47:33.105
<v Joanne  Lockwood>as possible because sometimes we we put all the

769
00:47:33.105 --> 00:47:36.720
<v Joanne  Lockwood>responsibility for our management and our

770
00:47:36.960 --> 00:47:40.800
<v Joanne  Lockwood>and to be led on the other person, whereas I also think as,

771
00:47:41.280 --> 00:47:44.944
<v Joanne  Lockwood>having spent 60 odd nearly 60 years on this

772
00:47:44.944 --> 00:47:48.724
<v Joanne  Lockwood>planet, I recognize that part of that responsibility is also mine.

773
00:47:48.785 --> 00:47:52.325
<v Joanne  Lockwood>I Joanne be I can be easy to lead or difficult to lead.

774
00:47:52.704 --> 00:47:56.440
<v Joanne  Lockwood>And, and I want to make the the job of my leader

775
00:47:56.660 --> 00:48:00.440
<v Joanne  Lockwood>as simple as possible. And maybe that's me playing into

776
00:48:00.580 --> 00:48:04.085
<v Joanne  Lockwood>a bias. If I'm easy to deal with, I'll get more

777
00:48:04.085 --> 00:48:07.845
<v Joanne  Lockwood>favors. I'll get more influence, and I'll be Yep. I'll be have have have

778
00:48:07.845 --> 00:48:11.630
<v Joanne  Lockwood>opportunities. So as leaders, we wanna

779
00:48:11.630 --> 00:48:15.090
<v Joanne  Lockwood>we wanna encourage our people to be led well as well, don't we?

780
00:48:15.790 --> 00:48:19.150
<v Dr Shelley Jones-Holt>Absolutely. I often say, as a leader, you are the lead

781
00:48:19.150 --> 00:48:22.714
<v Dr Shelley Jones-Holt>follower. And if you can wrap your mind

782
00:48:22.714 --> 00:48:26.155
<v Dr Shelley Jones-Holt>around that, it go kind of goes back to what the example I gave of

783
00:48:26.155 --> 00:48:29.880
<v Dr Shelley Jones-Holt>how we present problems or challenges to our team.

784
00:48:30.100 --> 00:48:33.940
<v Dr Shelley Jones-Holt>Am I presenting the challenge with me having thought am I am I upper

785
00:48:33.940 --> 00:48:37.675
<v Dr Shelley Jones-Holt>level team, if you will, having thought of all the solutions and then

786
00:48:37.835 --> 00:48:41.295
<v Dr Shelley Jones-Holt>bringing it to our down level folks to implement,

787
00:48:41.915 --> 00:48:45.295
<v Dr Shelley Jones-Holt>then you, I mean, you might call that leadership, but it's actually

788
00:48:45.510 --> 00:48:49.350
<v Dr Shelley Jones-Holt>dictatorship. You're dictating to people what you wanna have done, and then you want

789
00:48:49.350 --> 00:48:52.890
<v Dr Shelley Jones-Holt>them to do it. Leadership is a bit different. Leadership

790
00:48:53.030 --> 00:48:56.795
<v Dr Shelley Jones-Holt>involves bringing out the best ideas from those closest to

791
00:48:56.795 --> 00:49:00.555
<v Dr Shelley Jones-Holt>the work and creating the pathway. The reason you're in front is

792
00:49:00.555 --> 00:49:03.500
<v Dr Shelley Jones-Holt>you're paving the way and making the environment

793
00:49:04.120 --> 00:49:07.800
<v Dr Shelley Jones-Holt>safe and palatable for folks to come and do the

794
00:49:07.800 --> 00:49:11.454
<v Dr Shelley Jones-Holt>real work. The best example I Joanne give, and I just realized

795
00:49:11.515 --> 00:49:15.194
<v Dr Shelley Jones-Holt>what this work with is is curling. So you think about the

796
00:49:15.194 --> 00:49:18.520
<v Dr Shelley Jones-Holt>person that's pushing the the big disk thing. I don't know what these things are

797
00:49:18.520 --> 00:49:21.960
<v Dr Shelley Jones-Holt>called. So forgive my language, those of you who are laughing at me that are

798
00:49:21.960 --> 00:49:25.615
<v Dr Shelley Jones-Holt>curling experts. But there are some people with some brooms in the front,

799
00:49:25.615 --> 00:49:29.295
<v Dr Shelley Jones-Holt>and then they're pushing this big round donut looking thing Stone. With a

800
00:49:29.295 --> 00:49:33.135
<v Joanne  Lockwood>stick stone or something. Yeah. There you go. See, I knew I wasn't out

801
00:49:33.135 --> 00:49:36.730
<v Dr Shelley Jones-Holt>of the word. So Yeah. So the bro the brooms are making room for the

802
00:49:36.730 --> 00:49:40.490
<v Dr Shelley Jones-Holt>stone and the person there's someone behind the stone that's pushing the

803
00:49:40.490 --> 00:49:44.225
<v Dr Shelley Jones-Holt>stone forward. So you would think that the person who is

804
00:49:44.225 --> 00:49:48.065
<v Dr Shelley Jones-Holt>most important in this, not to say that there's, you know, levels of

805
00:49:48.065 --> 00:49:51.505
<v Dr Shelley Jones-Holt>importance, but one would think and and focus on the person who's moving the

806
00:49:51.505 --> 00:49:55.220
<v Dr Shelley Jones-Holt>stone. I would argue the people that are leading and paving the way

807
00:49:55.220 --> 00:49:58.980
<v Dr Shelley Jones-Holt>and make and are really critical to this process are the people

808
00:49:58.980 --> 00:50:02.615
<v Dr Shelley Jones-Holt>in front with the brooms. Right? Especially the one with that first

809
00:50:02.615 --> 00:50:05.895
<v Dr Shelley Jones-Holt>broom because you noticed that there are 2 brooms that are going this way. If

810
00:50:05.895 --> 00:50:09.650
<v Dr Shelley Jones-Holt>that first broom doesn't clear out enough of the debris or

811
00:50:09.650 --> 00:50:13.250
<v Dr Shelley Jones-Holt>whatever it is that they're clearing out on the ice to where that second

812
00:50:13.250 --> 00:50:17.010
<v Dr Shelley Jones-Holt>broom is doing more of the polishing and paving the way for the stone to

813
00:50:17.010 --> 00:50:20.595
<v Dr Shelley Jones-Holt>come down, no matter which way you wanna work this, that

814
00:50:20.595 --> 00:50:24.435
<v Dr Shelley Jones-Holt>stone is not going to be able to move. Right? That person with

815
00:50:24.435 --> 00:50:28.160
<v Dr Shelley Jones-Holt>the first broom is the leader. So the leader technically that isn't

816
00:50:28.160 --> 00:50:31.760
<v Dr Shelley Jones-Holt>doing the biggest part of the work. I mean, isn't doing what most people

817
00:50:31.760 --> 00:50:35.535
<v Dr Shelley Jones-Holt>notice as the most important job, which is moving the stone because that's the the

818
00:50:35.535 --> 00:50:38.974
<v Dr Shelley Jones-Holt>goal is to get the stone across whatever threshold. I

819
00:50:38.974 --> 00:50:42.415
<v Dr Shelley Jones-Holt>mean, don't I'm not gonna act like I understand the sport. I just watched it

820
00:50:42.415 --> 00:50:45.910
<v Dr Shelley Jones-Holt>and went, that's what leaders do. Right? But that first person with the

821
00:50:45.910 --> 00:50:49.510
<v Dr Shelley Jones-Holt>broom has the most important job. They are the leader of

822
00:50:49.510 --> 00:50:53.165
<v Dr Shelley Jones-Holt>this effort. They're gonna tell you what direction to go. They're gonna assess

823
00:50:53.165 --> 00:50:55.645
<v Dr Shelley Jones-Holt>the ice in front and go, oh, maybe we need to go a little bit

824
00:50:55.645 --> 00:50:57.885
<v Dr Shelley Jones-Holt>more to the left or a little bit more to the right based on what

825
00:50:57.885 --> 00:51:01.565
<v Dr Shelley Jones-Holt>I'm seeing. Like, they're going to clear that path as best as they

826
00:51:01.565 --> 00:51:05.310
<v Dr Shelley Jones-Holt>can. So then that person, that vice leader, if you will, that second leader

827
00:51:05.310 --> 00:51:09.150
<v Dr Shelley Jones-Holt>that's coming by, they're gonna follow the path of the first one because

828
00:51:09.150 --> 00:51:12.664
<v Dr Shelley Jones-Holt>they're not gonna clear a different path. They're gonna go right behind that first person,

829
00:51:12.664 --> 00:51:16.345
<v Dr Shelley Jones-Holt>and then the stone has to follow in that direction to be

830
00:51:16.345 --> 00:51:20.119
<v Dr Shelley Jones-Holt>most effective. That's exactly what leadership is. It's it's clearing

831
00:51:20.119 --> 00:51:23.400
<v Dr Shelley Jones-Holt>the way for the real people that are closest to the work to do that

832
00:51:23.400 --> 00:51:27.045
<v Dr Shelley Jones-Holt>work, and we have to be out in front, but

833
00:51:27.045 --> 00:51:30.885
<v Dr Shelley Jones-Holt>also know exactly what's necessary in order to do that. Yeah. And just

834
00:51:30.885 --> 00:51:34.724
<v Joanne  Lockwood>picking up on your current analogy there, if you actually watch what

835
00:51:34.724 --> 00:51:38.460
<v Joanne  Lockwood>happens, what happens is the, they have a

836
00:51:38.460 --> 00:51:41.820
<v Joanne  Lockwood>strategy meeting. They're Yes. They do. The the

837
00:51:41.820 --> 00:51:45.555
<v Joanne  Lockwood>groomers and the the thrower, they're

838
00:51:45.555 --> 00:51:49.075
<v Joanne  Lockwood>they're working out what their game strategy is. They they look at they look at

839
00:51:49.075 --> 00:51:52.890
<v Joanne  Lockwood>the problem. Right? We're gonna lose. What do we need to win? We need

840
00:51:52.890 --> 00:51:56.490
<v Joanne  Lockwood>to move that one out the way. Exactly. We set our 1

841
00:51:56.490 --> 00:51:59.984
<v Joanne  Lockwood>here and put a block in there. Well, this is a block shot. This is

842
00:51:59.984 --> 00:52:03.825
<v Joanne  Lockwood>an attack shot. So they're having this little strategy meeting. So the the entire

843
00:52:03.825 --> 00:52:07.430
<v Joanne  Lockwood>team is behind the mission. Yes. 1st who launches the

844
00:52:07.430 --> 00:52:11.270
<v Joanne  Lockwood>stone, knows how far they want how hard they

845
00:52:11.270 --> 00:52:15.035
<v Joanne  Lockwood>want to to to shove it or something to to deliver it. And then the

846
00:52:15.115 --> 00:52:18.795
<v Joanne  Lockwood>as you say, the the 2 brushes are trying to angle it to get the

847
00:52:18.795 --> 00:52:22.600
<v Joanne  Lockwood>trajectory onto that final drop spot on there. So that's the

848
00:52:23.080 --> 00:52:26.360
<v Joanne  Lockwood>it's it's not a one person thing, but as you say, there's a leader there

849
00:52:26.360 --> 00:52:30.140
<v Joanne  Lockwood>who's taking responsibility for the steering based on the trajectory,

850
00:52:30.360 --> 00:52:33.865
<v Joanne  Lockwood>based on the plan. And, yeah, it's a it's a complex mission, not

851
00:52:33.865 --> 00:52:37.625
<v Joanne  Lockwood>just throw it and hope. Throw it. Exactly. And

852
00:52:37.625 --> 00:52:41.380
<v Dr Shelley Jones-Holt>so when we talk about leadership, you know, I have to say you

853
00:52:41.380 --> 00:52:45.140
<v Dr Shelley Jones-Holt>have to be that person that is willing because let's say that the person

854
00:52:45.140 --> 00:52:48.845
<v Dr Shelley Jones-Holt>in front, that that leader doesn't agree with where they or

855
00:52:48.845 --> 00:52:52.525
<v Dr Shelley Jones-Holt>the person who threw the stone throws it in the wrong direction. You're gonna have

856
00:52:52.525 --> 00:52:56.204
<v Dr Shelley Jones-Holt>to change course immediately, and so that leader has to be the

857
00:52:56.204 --> 00:52:59.910
<v Dr Shelley Jones-Holt>one to do that work. Again, not to beat up the curling analogy

858
00:53:00.050 --> 00:53:03.890
<v Dr Shelley Jones-Holt>too much, but when we talk about lee knowing how to

859
00:53:03.890 --> 00:53:07.645
<v Dr Shelley Jones-Holt>follow, that is such an important part of leadership and

860
00:53:07.645 --> 00:53:11.484
<v Dr Shelley Jones-Holt>and being able to trust your team when they tell you this or

861
00:53:11.484 --> 00:53:14.980
<v Dr Shelley Jones-Holt>is or is it going to work. Oftentimes, as a coach and

862
00:53:15.519 --> 00:53:19.200
<v Dr Shelley Jones-Holt>a consultant, I go into teams, and I'm usually coaching the

863
00:53:19.200 --> 00:53:23.035
<v Dr Shelley Jones-Holt>leadership. And one of the first things I ask them is, who is the expert

864
00:53:23.035 --> 00:53:26.795
<v Dr Shelley Jones-Holt>on what we're trying to solve? And they'll and often times, they'll

865
00:53:26.795 --> 00:53:30.395
<v Dr Shelley Jones-Holt>pause. I'm like, we need to get the expert on the call for whatever this

866
00:53:30.395 --> 00:53:34.099
<v Dr Shelley Jones-Holt>problem's got. You're the leader, but you may not be the expert. Right? If

867
00:53:34.099 --> 00:53:37.940
<v Dr Shelley Jones-Holt>we're trying to solve a problem that has to do with your human

868
00:53:37.940 --> 00:53:41.245
<v Dr Shelley Jones-Holt>resources team, well, then who is your human resources expert

869
00:53:41.625 --> 00:53:45.225
<v Dr Shelley Jones-Holt>that can help us understand a little bit more about what's happening on the

870
00:53:45.225 --> 00:53:49.050
<v Dr Shelley Jones-Holt>ground level to ensure that we have a very clear picture of what we

871
00:53:49.050 --> 00:53:52.830
<v Dr Shelley Jones-Holt>need to move forward. And then part of a great part of, of

872
00:53:53.290 --> 00:53:56.615
<v Dr Shelley Jones-Holt>a integral part of leadership is then going back to those frontline

873
00:53:56.675 --> 00:54:00.515
<v Dr Shelley Jones-Holt>workers and those frontline folks and having those conversations so that

874
00:54:00.515 --> 00:54:04.270
<v Dr Shelley Jones-Holt>the decisions you make, you know, are reflective

875
00:54:04.270 --> 00:54:07.630
<v Dr Shelley Jones-Holt>of the needs of those closest to the work. And that so that would be

876
00:54:07.630 --> 00:54:11.010
<v Dr Shelley Jones-Holt>the last thing I would wanna kinda bring about is that leadership

877
00:54:11.470 --> 00:54:14.835
<v Dr Shelley Jones-Holt>is nothing but decision making. And the

878
00:54:14.835 --> 00:54:18.674
<v Dr Shelley Jones-Holt>decisions we make around people, around

879
00:54:18.674 --> 00:54:22.390
<v Dr Shelley Jones-Holt>how do we move forward, around how we treat how we create

880
00:54:22.390 --> 00:54:26.150
<v Dr Shelley Jones-Holt>the culture of how people are treated. Those decisions are some of the most

881
00:54:26.150 --> 00:54:29.825
<v Dr Shelley Jones-Holt>critical parts of leadership, and sometimes we have people that are leaving

882
00:54:29.825 --> 00:54:33.585
<v Dr Shelley Jones-Holt>those decisions on the table or by the wayside. But the decisions

883
00:54:33.585 --> 00:54:37.410
<v Dr Shelley Jones-Holt>you make are very critical, and if you can make decisions in the best

884
00:54:37.410 --> 00:54:41.010
<v Dr Shelley Jones-Holt>interest of those that are following you, you'll always have people, right,

885
00:54:41.010 --> 00:54:44.825
<v Dr Shelley Jones-Holt>willing and able, to follow your leadership. That takes us back to one

886
00:54:44.825 --> 00:54:48.204
<v Joanne  Lockwood>of the first words you said at the beginning, which was, courage.

887
00:54:48.665 --> 00:54:52.060
<v Joanne  Lockwood>So as leaders, you know, you said that as a

888
00:54:52.060 --> 00:54:55.740
<v Joanne  Lockwood>leader, decision making and inspiring, pointing

889
00:54:55.740 --> 00:54:59.260
<v Joanne  Lockwood>people in the right direction, using the using the brushes to get the stone in

890
00:54:59.260 --> 00:55:02.885
<v Joanne  Lockwood>the right place. It take it takes courage because not everyone's gonna

891
00:55:02.885 --> 00:55:06.645
<v Joanne  Lockwood>agree with you. No. How do how do aspiring leaders prepare

892
00:55:06.645 --> 00:55:10.380
<v Joanne  Lockwood>themselves for that? Well, again, I go this is where the academic

893
00:55:10.380 --> 00:55:13.600
<v Dr Shelley Jones-Holt>in me goes to what is the definition of courage. And so

894
00:55:13.900 --> 00:55:17.464
<v Dr Shelley Jones-Holt>courage literally mean being courageous, literally

895
00:55:17.464 --> 00:55:20.845
<v Dr Shelley Jones-Holt>means, Webster's definition, pushing past

896
00:55:21.065 --> 00:55:24.800
<v Dr Shelley Jones-Holt>fear. That's what courage is. And so in order to

897
00:55:24.800 --> 00:55:28.480
<v Dr Shelley Jones-Holt>push past it, you gotta be able to identify it. And so that it it

898
00:55:28.480 --> 00:55:32.145
<v Dr Shelley Jones-Holt>case me back to what I was saying in the beginning, knowing yourself, knowing

899
00:55:32.145 --> 00:55:35.505
<v Dr Shelley Jones-Holt>who you are, knowing your triggers, and knowing your

900
00:55:35.505 --> 00:55:39.265
<v Dr Shelley Jones-Holt>fears. Right? Yes. I do a lot of work

901
00:55:39.265 --> 00:55:43.070
<v Dr Shelley Jones-Holt>on diversity, equity, inclusion, leadership all across and

902
00:55:43.070 --> 00:55:46.590
<v Dr Shelley Jones-Holt>with a lot of different identities. Right? And there is this thought

903
00:55:46.590 --> 00:55:50.275
<v Dr Shelley Jones-Holt>process because you work in this space that has to do

904
00:55:50.275 --> 00:55:54.115
<v Dr Shelley Jones-Holt>around leadership and, cultivating spaces that

905
00:55:54.115 --> 00:55:57.960
<v Dr Shelley Jones-Holt>are healthy and productive for diverse people that I know

906
00:55:57.960 --> 00:56:01.720
<v Dr Shelley Jones-Holt>everything there is to know about every diverse identity. Well, let me be very

907
00:56:01.720 --> 00:56:05.214
<v Dr Shelley Jones-Holt>clear. I am still on the journey to liberation myself, and there are

908
00:56:05.214 --> 00:56:08.815
<v Dr Shelley Jones-Holt>several identities I'm still learning about. For example, many of

909
00:56:08.815 --> 00:56:12.255
<v Dr Shelley Jones-Holt>us, at least in the calif in California and me being new

910
00:56:12.255 --> 00:56:15.750
<v Dr Shelley Jones-Holt>to the Michigan area, I had no idea

911
00:56:15.890 --> 00:56:19.490
<v Dr Shelley Jones-Holt>about the Muslim holiday of Eid. No clue. No

912
00:56:19.490 --> 00:56:23.295
<v Dr Shelley Jones-Holt>clue it existed. I knew about ram I had heard the word Ramadan.

913
00:56:23.295 --> 00:56:26.815
<v Dr Shelley Jones-Holt>Let me not say I knew about it. I'd heard the word Ramadan. And even

914
00:56:26.815 --> 00:56:30.420
<v Dr Shelley Jones-Holt>as a school leader, I knew it was a religious event. I knew and I

915
00:56:30.420 --> 00:56:34.099
<v Dr Shelley Jones-Holt>was more concerned with what people need. And to be honest, I really didn't

916
00:56:34.099 --> 00:56:37.085
<v Dr Shelley Jones-Holt>learn too much about the event because I'm like, okay. Tell me what you need.

917
00:56:37.165 --> 00:56:40.685
<v Dr Shelley Jones-Holt>What is it? How is it that I can best serve and help? Well, being

918
00:56:40.685 --> 00:56:44.305
<v Dr Shelley Jones-Holt>on this side of it and not having to lead the organization, I had time

919
00:56:44.480 --> 00:56:47.700
<v Dr Shelley Jones-Holt>to really learn about the the celebration

920
00:56:48.480 --> 00:56:52.315
<v Dr Shelley Jones-Holt>and what it meant. And my kids actually go to a school that is

921
00:56:52.555 --> 00:56:55.994
<v Dr Shelley Jones-Holt>predominantly Muslim. So they had, you know, last Wednesday off. They

922
00:56:55.994 --> 00:56:59.755
<v Dr Shelley Jones-Holt>have different holidays that, the traditional Christian

923
00:56:59.755 --> 00:57:03.450
<v Dr Shelley Jones-Holt>calendar, which at first, I'll I'll admit I was like,

924
00:57:03.450 --> 00:57:06.990
<v Dr Shelley Jones-Holt>oh my goodness. Like, a random Wednesday that they're off. Like, what's going on here?

925
00:57:07.049 --> 00:57:10.185
<v Dr Shelley Jones-Holt>Well, when I started to delve a little bit deeper, I'm like, oh my gosh.

926
00:57:10.265 --> 00:57:13.865
<v Dr Shelley Jones-Holt>This is amazing. This is wonderful. Again, I wasn't

927
00:57:13.865 --> 00:57:17.690
<v Dr Shelley Jones-Holt>aware of what I didn't know. I didn't know my own the

928
00:57:17.690 --> 00:57:21.370
<v Dr Shelley Jones-Holt>gaps in my own thinking, my own experiences. But because I'm a

929
00:57:21.370 --> 00:57:25.050
<v Dr Shelley Jones-Holt>person who's open to learn, I was able to find, you know, this

930
00:57:25.050 --> 00:57:28.375
<v Dr Shelley Jones-Holt>whole other appreciation for culture I did I didn't recognize,

931
00:57:28.835 --> 00:57:32.615
<v Dr Shelley Jones-Holt>but I also knew I had a lot to learn. Right? That's one example

932
00:57:32.675 --> 00:57:36.410
<v Dr Shelley Jones-Holt>of what you know, being a leader really is about knowing yourself

933
00:57:36.410 --> 00:57:40.250
<v Dr Shelley Jones-Holt>and knowing, you know, the areas that you may not be as familiar with

934
00:57:40.250 --> 00:57:43.855
<v Dr Shelley Jones-Holt>and doing the work of learning those. I've also, as a leader, I've been

935
00:57:43.855 --> 00:57:47.375
<v Dr Shelley Jones-Holt>very transparent about the growth that I have in the area of our

936
00:57:47.375 --> 00:57:51.050
<v Dr Shelley Jones-Holt>LGBTQIA populations. I'm still learning. Right? I

937
00:57:51.050 --> 00:57:54.810
<v Dr Shelley Jones-Holt>identify as a heterosexual woman. That means I don't understand all

938
00:57:54.810 --> 00:57:58.510
<v Dr Shelley Jones-Holt>of the different letters and what they mean and how people's experiences

939
00:57:58.810 --> 00:58:02.535
<v Dr Shelley Jones-Holt>could be shifted based on where they sit and how they experience the

940
00:58:02.535 --> 00:58:06.295
<v Dr Shelley Jones-Holt>world. That's an area of growth. I'm very conscious and open

941
00:58:06.295 --> 00:58:09.880
<v Dr Shelley Jones-Holt>about it. If folks wanna help me learn, I am on the journey to learn.

942
00:58:09.880 --> 00:58:13.500
<v Dr Shelley Jones-Holt>That's not anybody else's responsibility, though. And so,

943
00:58:13.960 --> 00:58:17.640
<v Dr Shelley Jones-Holt>to teach me, it's my responsibility to learn. So if we

944
00:58:17.640 --> 00:58:21.195
<v Dr Shelley Jones-Holt>are truly going to be those folks that wanna

945
00:58:21.195 --> 00:58:24.955
<v Dr Shelley Jones-Holt>create that the world that we wanna see, we have to take

946
00:58:24.955 --> 00:58:28.790
<v Dr Shelley Jones-Holt>responsibility for our own learning and our own triggers and recognize you're

947
00:58:28.790 --> 00:58:32.550
<v Dr Shelley Jones-Holt>gonna make mistakes. It's not it's not if. It's when you

948
00:58:32.550 --> 00:58:36.390
<v Dr Shelley Jones-Holt>screw it up, quite frankly. And how can you apologize ahead of time and go,

949
00:58:36.390 --> 00:58:39.865
<v Dr Shelley Jones-Holt>you know what? I used the wrong term. I used the wrong

950
00:58:39.865 --> 00:58:43.625
<v Dr Shelley Jones-Holt>pronoun. My apologies for that. I am on the journey. I'm really dedicated to

951
00:58:43.625 --> 00:58:47.360
<v Dr Shelley Jones-Holt>growth and learning. How we, you know, create those

952
00:58:47.360 --> 00:58:51.040
<v Dr Shelley Jones-Holt>environments where we speak our truth and are able to

953
00:58:51.040 --> 00:58:54.715
<v Dr Shelley Jones-Holt>walk in that. That's where the true leadership, I think, is

954
00:58:54.715 --> 00:58:58.075
<v Dr Shelley Jones-Holt>going to sit for the future. And the more that we can get people

955
00:58:58.075 --> 00:59:01.850
<v Dr Shelley Jones-Holt>courageous enough to not just admit what you know, but also admit what

956
00:59:01.850 --> 00:59:05.609
<v Dr Shelley Jones-Holt>you don't know and push past the fear of, oh, I'm gonna be judged or

957
00:59:05.609 --> 00:59:09.065
<v Dr Shelley Jones-Holt>they're not gonna see me as a leader or whatever fears that you, whatever story

958
00:59:09.065 --> 00:59:11.945
<v Dr Shelley Jones-Holt>you've written in your head that you're the victim of, because that tends to be

959
00:59:11.945 --> 00:59:15.145
<v Dr Shelley Jones-Holt>what we do. We we are so all of us can be the victim of

960
00:59:15.145 --> 00:59:18.650
<v Dr Shelley Jones-Holt>our own story. Whatever that story is, push past it.

961
00:59:19.030 --> 00:59:22.650
<v Dr Shelley Jones-Holt>Lead from a place of courageousness and find your authenticity

962
00:59:22.950 --> 00:59:26.765
<v Dr Shelley Jones-Holt>there. Find who you really are in that place of courageousness, and I

963
00:59:26.765 --> 00:59:30.285
<v Dr Shelley Jones-Holt>promise you, you'll always have people ready and willing to follow your

964
00:59:30.285 --> 00:59:33.645
<v Dr Shelley Jones-Holt>leadership. Geri, thank you. Absolutely fantastic. What a

965
00:59:33.645 --> 00:59:37.360
<v Joanne  Lockwood>conversation. Thank you so much. How do people get ahold of you? Well,

966
00:59:37.360 --> 00:59:41.120
<v Dr Shelley Jones-Holt>I am definitely on LinkedIn, so please follow my LinkedIn.

967
00:59:41.120 --> 00:59:44.845
<v Dr Shelley Jones-Holt>I'm also on Facebook at doctor Shelly Jones

968
00:59:44.845 --> 00:59:47.825
<v Dr Shelley Jones-Holt>Holt. You can find my company, Leadership Legacy Consulting,

969
00:59:48.365 --> 00:59:49.585
<v Dr Shelley Jones-Holt>online at www.leadershiplegacyconsulting.com.

970
00:59:52.660 --> 00:59:56.440
<v Dr Shelley Jones-Holt>I wanna help you build a legacy of your leadership that you

971
00:59:56.440 --> 01:00:00.035
<v Dr Shelley Jones-Holt>Joanne be proud of. What will people say about you when you leave?

972
01:00:00.194 --> 01:00:04.035
<v Dr Shelley Jones-Holt>What will they say about you when you have the impact you've

973
01:00:04.035 --> 01:00:07.720
<v Dr Shelley Jones-Holt>created on the space? Will people have to survive your leadership, or

974
01:00:07.720 --> 01:00:11.400
<v Dr Shelley Jones-Holt>will they thrive because of your leadership? And so we talk

975
01:00:11.400 --> 01:00:15.055
<v Dr Shelley Jones-Holt>about courageous leadership development, coaching, and support. That is

976
01:00:15.055 --> 01:00:18.275
<v Dr Shelley Jones-Holt>what we do. And we are firm believers that leadership,

977
01:00:18.815 --> 01:00:22.640
<v Dr Shelley Jones-Holt>it happens where you live, where you learn, and where you earn. And so

978
01:00:22.640 --> 01:00:26.160
<v Dr Shelley Jones-Holt>because of that, the fact that leadership, authentic, courageous

979
01:00:26.160 --> 01:00:30.000
<v Dr Shelley Jones-Holt>leadership begins at home, we also have our nonprofit, which

980
01:00:30.000 --> 01:00:33.445
<v Dr Shelley Jones-Holt>is Family Legacy 5. You can reach us online

981
01:00:33.745 --> 01:00:37.265
<v Dr Shelley Jones-Holt>at familylegacy5.com or on our

982
01:00:37.265 --> 01:00:41.059
<v Dr Shelley Jones-Holt>Facebook page, family legis our Facebook group. I'm sorry. Family

983
01:00:41.059 --> 01:00:44.520
<v Dr Shelley Jones-Holt>Legacy 5. And this is where we focus on courageous

984
01:00:44.660 --> 01:00:48.339
<v Dr Shelley Jones-Holt>family leadership that leads to our children being

985
01:00:48.339 --> 01:00:51.855
<v Dr Shelley Jones-Holt>the people that we know and that they can be. And so give me a

986
01:00:51.855 --> 01:00:55.375
<v Dr Shelley Jones-Holt>call. I'd be happy to help you. If not, you know, for

987
01:00:55.375 --> 01:00:58.630
<v Dr Shelley Jones-Holt>services, but just to have a chat and to get to know one another. I'm

988
01:00:58.630 --> 01:01:02.150
<v Dr Shelley Jones-Holt>open to that as well, and it's been great getting to know you, Jo. Thanks,

989
01:01:02.150 --> 01:01:05.964
<v Joanne  Lockwood>Shelley. As we bring this conversation to a

990
01:01:05.964 --> 01:01:09.645
<v Joanne  Lockwood>close, I want to express my deepest gratitude to

991
01:01:09.645 --> 01:01:13.130
<v Joanne  Lockwood>you, our listener, for lending your ear and

992
01:01:13.130 --> 01:01:16.970
<v Joanne  Lockwood>heart to the cause of inclusion. Today's

993
01:01:16.970 --> 01:01:20.595
<v Joanne  Lockwood>discussion struck a chord Consider subscribing to Inclusion

994
01:01:20.595 --> 01:01:24.215
<v Joanne  Lockwood>Bites and become part of our ever growing community,

995
01:01:24.835 --> 01:01:28.340
<v Joanne  Lockwood>driving real change. Share this journey with friends, family, and

996
01:01:28.340 --> 01:01:32.040
<v Joanne  Lockwood>colleagues. Let's amplify the voices that matter.

997
01:01:32.500 --> 01:01:36.234
<v Joanne  Lockwood>Got thoughts, stories, or a vision to share? I'm

998
01:01:36.234 --> 01:01:38.075
<v Joanne  Lockwood>all ears. Reach out to

999
01:01:38.075 --> 01:01:41.080
<v Joanne  Lockwood>jo.lockwood@seachangehappen.co.uk,

1000
01:01:42.020 --> 01:01:45.780
<v Joanne  Lockwood>and let's make your voice heard. Until next time, this

1001
01:01:45.780 --> 01:01:49.320
<v Joanne  Lockwood>is Joanne Lockwood signing off for the promise to return

1002
01:01:49.525 --> 01:01:53.145
<v Joanne  Lockwood>with more enriching narratives that challenge, inspire,

1003
01:01:53.605 --> 01:01:57.224
<v Joanne  Lockwood>and unite us all. Here's to fostering a more inclusive world

1004
01:01:57.285 --> 01:02:00.440
<v Joanne  Lockwood>one episode at a time. Catch you on the next bite.