WEBVTT

1
00:00:07.440 --> 00:00:11.219
<v Joanne Lockwood>Welcome to Inclusion Bites, your sanctuary

2
00:00:11.360 --> 00:00:15.125
<v Joanne Lockwood>for bold conversations that spark change. I'm Joanne Lockwood,

3
00:00:15.265 --> 00:00:18.705
<v Joanne Lockwood>your guide on this journey of exploration into the heart of

4
00:00:18.705 --> 00:00:22.405
<v Joanne Lockwood>inclusion, belonging, and societal transformation.

5
00:00:23.105 --> 00:00:26.625
<v Joanne Lockwood>Ever wondered what it truly takes to create a world where

6
00:00:26.625 --> 00:00:30.050
<v Joanne Lockwood>everyone not only belongs but thrives? You're

7
00:00:30.050 --> 00:00:33.649
<v Joanne Lockwood>not alone. Join me as we uncover the

8
00:00:33.649 --> 00:00:37.250
<v Joanne Lockwood>unseen, challenge the status quo, and share

9
00:00:37.250 --> 00:00:41.090
<v Joanne Lockwood>stories that resonate deep within. Ready to dive

10
00:00:41.090 --> 00:00:44.905
<v Joanne Lockwood>in? Whether you're sipping your morning coffee or winding down

11
00:00:44.905 --> 00:00:48.665
<v Joanne Lockwood>after a long day, let's connect, reflect, and

12
00:00:48.665 --> 00:00:52.425
<v Joanne Lockwood>inspire action together. Don't forget, you

13
00:00:52.425 --> 00:00:55.385
<v Joanne Lockwood>can be part of the conversation too. Reach out to

14
00:00:55.385 --> 00:00:57.140
<v Joanne Lockwood>jo.lockwood@seechangehappen.co.uk

15
00:00:59.200 --> 00:01:02.739
<v Joanne Lockwood>to share your insights or to join me on the show.

16
00:01:03.440 --> 00:01:07.200
<v Joanne Lockwood>So adjust your earbuds and settle in. It's time to

17
00:01:07.200 --> 00:01:10.115
<v Joanne Lockwood>ignite the spark of inclusion with Inclusion

18
00:01:13.375 --> 00:01:17.075
<v Joanne Lockwood>Bites. And today is episode

19
00:01:17.375 --> 00:01:21.135
<v Joanne Lockwood>143 with the title, Back and

20
00:01:21.135 --> 00:01:24.940
<v Joanne Lockwood>Field to Boardroom. And I have the absolute honour and privilege

21
00:01:24.940 --> 00:01:28.620
<v Joanne Lockwood>to welcome Taran Kumar. Taran is a

22
00:01:28.620 --> 00:01:31.280
<v Joanne Lockwood>former army officer and battle survivor.

23
00:01:32.540 --> 00:01:36.159
<v Joanne Lockwood>He is now a leadership coach and start up mentor who inspires

24
00:01:36.300 --> 00:01:39.815
<v Joanne Lockwood>professionals and organisations to unlock

25
00:01:39.955 --> 00:01:43.315
<v Joanne Lockwood>their potential. When I asked Darren to describe his superpower, he

26
00:01:43.315 --> 00:01:46.375
<v Joanne Lockwood>said that it is transforming

27
00:01:46.835 --> 00:01:50.134
<v Joanne Lockwood>adversity into opportunity by empowering

28
00:01:50.275 --> 00:01:54.100
<v Joanne Lockwood>individuals to lead with purpose and resilience.

29
00:01:54.880 --> 00:01:58.320
<v Joanne Lockwood>Hello, Darren. Welcome to the show. Thank you, Joanne, for

30
00:01:58.320 --> 00:02:02.159
<v Taran Kumar>inviting me to this lovely platform of yours. Pleasure is all

31
00:02:02.159 --> 00:02:05.995
<v Taran Kumar>mine. And you're tapped everywhere in the world

32
00:02:05.995 --> 00:02:09.354
<v Joanne Lockwood>you are. You're in India. Is that right?

33
00:02:09.354 --> 00:02:12.795
<v Taran Kumar>Absolutely. Nowadays, India is in the talks.

34
00:02:12.795 --> 00:02:16.315
<v Taran Kumar>And I come from a place called Ahmedabad, which

35
00:02:16.315 --> 00:02:20.000
<v Taran Kumar>happens to be the city from where our prime

36
00:02:20.000 --> 00:02:23.840
<v Taran Kumar>minister Narendra Modi comes. And it's a beautiful part of the

37
00:02:23.840 --> 00:02:27.519
<v Taran Kumar>world. You must visit once to India because that is

38
00:02:27.519 --> 00:02:30.799
<v Taran Kumar>something which should be there on your bucket list. It is. It is. I've,

39
00:02:31.200 --> 00:02:34.915
<v Joanne Lockwood>ticked off Melbourne, Australia, and the south coast of Australia,

40
00:02:34.915 --> 00:02:38.755
<v Joanne Lockwood>and I I need to explore more of Asia. And, India is

41
00:02:38.755 --> 00:02:42.435
<v Joanne Lockwood>definitely up there on the list. Yes. India is a very

42
00:02:42.435 --> 00:02:45.750
<v Taran Kumar>diverse country. We have so many languages,

43
00:02:46.130 --> 00:02:49.890
<v Taran Kumar>so many different cultures, and that's why we call

44
00:02:49.890 --> 00:02:53.569
<v Taran Kumar>our country to be a perfect example of unity

45
00:02:53.569 --> 00:02:57.170
<v Taran Kumar>in diversity. And as a country, you've gone through a massive

46
00:02:57.170 --> 00:03:00.715
<v Joanne Lockwood>transformation over the last 50 or so years

47
00:03:00.715 --> 00:03:04.394
<v Joanne Lockwood>post colonial. And you've got a new country up, really, aren't

48
00:03:04.394 --> 00:03:07.915
<v Joanne Lockwood>you? In fact, you know, every country that comes out of a

49
00:03:07.915 --> 00:03:11.135
<v Taran Kumar>colonial mindset takes time for that

50
00:03:11.995 --> 00:03:15.359
<v Taran Kumar>thing to get over. And India was no exception for

51
00:03:15.359 --> 00:03:18.819
<v Taran Kumar>that. However, our forefathers,

52
00:03:19.599 --> 00:03:23.219
<v Taran Kumar>the people, those who fought for the independence of our country,

53
00:03:23.519 --> 00:03:27.275
<v Taran Kumar>they had a grand vision about India. And they ensured

54
00:03:27.335 --> 00:03:30.875
<v Taran Kumar>that we carry out our progress

55
00:03:31.015 --> 00:03:34.775
<v Taran Kumar>through something which is so keen

56
00:03:34.775 --> 00:03:38.475
<v Taran Kumar>and that we discussed that in this diverse world,

57
00:03:38.750 --> 00:03:42.270
<v Taran Kumar>there should be a lot of inclusivity. And we

58
00:03:42.270 --> 00:03:46.030
<v Taran Kumar>started including the industrial revolution, how the

59
00:03:46.030 --> 00:03:49.630
<v Taran Kumar>factories would come up. India was once upon a time known

60
00:03:49.630 --> 00:03:53.470
<v Taran Kumar>as in our lingo, we call it as a

61
00:03:53.470 --> 00:03:57.135
<v Taran Kumar>bird, which was made of gold. And that's why Columbus,

62
00:03:57.275 --> 00:04:01.114
<v Taran Kumar>Vasco da Gama, they all came to India just to explore this

63
00:04:01.114 --> 00:04:04.815
<v Taran Kumar>beautiful country and know, and that's why we got invaded

64
00:04:04.875 --> 00:04:08.400
<v Taran Kumar>also. So it is no exception, but then when

65
00:04:08.400 --> 00:04:11.920
<v Taran Kumar>people plunder, they loot, they do not leave you in the right

66
00:04:11.920 --> 00:04:15.440
<v Taran Kumar>stage or right state. And it takes

67
00:04:15.440 --> 00:04:19.200
<v Taran Kumar>almost couple of generations for a country to revive

68
00:04:19.200 --> 00:04:22.475
<v Taran Kumar>itself. And now we are on an upwardly

69
00:04:22.695 --> 00:04:26.375
<v Taran Kumar>mobile phase. I can assure you that, we

70
00:04:26.375 --> 00:04:30.215
<v Taran Kumar>are progressing by leaps and bounds, making our impact felt

71
00:04:30.215 --> 00:04:33.755
<v Taran Kumar>on the world and being a very peaceful nation.

72
00:04:35.000 --> 00:04:38.600
<v Taran Kumar>You will find that we have friends almost everywhere

73
00:04:38.600 --> 00:04:42.280
<v Taran Kumar>across the world. You're the fastest growing economy in the world. Is that

74
00:04:42.760 --> 00:04:46.280
<v Taran Kumar>Yes. It's not. Yeah. Yeah. Yes. We are the fastest

75
00:04:46.280 --> 00:04:49.900
<v Taran Kumar>growing economy, and it is certainly related to the population

76
00:04:50.040 --> 00:04:53.625
<v Taran Kumar>that we have. So we can do lot of in house consumption.

77
00:04:54.164 --> 00:04:57.925
<v Taran Kumar>And at the same time, we have the ability

78
00:04:57.925 --> 00:05:01.764
<v Taran Kumar>to support other countries. Today, we are growing in

79
00:05:01.764 --> 00:05:05.180
<v Taran Kumar>agriculture. Today, we are supporting other

80
00:05:05.180 --> 00:05:08.860
<v Taran Kumar>countries through technology. Indian brains, you

81
00:05:08.860 --> 00:05:12.160
<v Taran Kumar>know, they are ruling most of the top notch technology

82
00:05:12.300 --> 00:05:15.920
<v Taran Kumar>companies, Johan. What do you say? No. I've I've seen

83
00:05:16.205 --> 00:05:19.965
<v Joanne Lockwood>the rise of of Indian expertise over the last 20,

84
00:05:19.965 --> 00:05:23.345
<v Joanne Lockwood>30 years. At one stage, we were outsourcing to you,

85
00:05:23.805 --> 00:05:27.345
<v Joanne Lockwood>and now you you have the expertise and you're selling it back to us.

86
00:05:27.965 --> 00:05:31.560
<v Taran Kumar>Yes. So life has taken a complete circle. I would say

87
00:05:31.560 --> 00:05:35.400
<v Taran Kumar>that. And now there is a value exchange that is

88
00:05:35.400 --> 00:05:39.000
<v Taran Kumar>happening. People in our country, they are pretty serious in

89
00:05:39.000 --> 00:05:42.760
<v Taran Kumar>whatever they do. It's not only about fun. It

90
00:05:42.760 --> 00:05:46.195
<v Taran Kumar>is about value addition. And that is something which is

91
00:05:46.195 --> 00:05:50.035
<v Taran Kumar>very intrinsic to Indians in one way or the other.

92
00:05:50.035 --> 00:05:53.795
<v Taran Kumar>All five fingers are not the same. So you may happen to have interaction

93
00:05:53.795 --> 00:05:57.235
<v Taran Kumar>with some who are not aligned to this thought, but

94
00:05:57.235 --> 00:06:00.850
<v Taran Kumar>majority of people you'll find when they're working for corporations or when

95
00:06:00.850 --> 00:06:04.150
<v Taran Kumar>they're leading, heading these corporations, their entire

96
00:06:04.690 --> 00:06:08.390
<v Taran Kumar>focus is on growing that organization.

97
00:06:09.810 --> 00:06:13.395
<v Taran Kumar>And when you grow, your own growth

98
00:06:13.615 --> 00:06:17.375
<v Taran Kumar>automatically happens. From my understanding, India has

99
00:06:17.375 --> 00:06:21.055
<v Joanne Lockwood>a very hierarchical society with

100
00:06:21.055 --> 00:06:24.275
<v Joanne Lockwood>the caste system and different structures and hierarchy

101
00:06:24.414 --> 00:06:27.880
<v Joanne Lockwood>within the population. Is that something

102
00:06:27.880 --> 00:06:31.020
<v Joanne Lockwood>that's evolving away, or is that still quite rigid?

103
00:06:31.960 --> 00:06:34.700
<v Taran Kumar>No. In fact, that is how it has been projected.

104
00:06:36.040 --> 00:06:39.560
<v Taran Kumar>We are very open. You know, every society has got

105
00:06:39.560 --> 00:06:43.345
<v Taran Kumar>certain castes. Every society has got certain people who are

106
00:06:43.345 --> 00:06:47.025
<v Taran Kumar>supposed to perform certain tasks in the

107
00:06:47.025 --> 00:06:50.465
<v Taran Kumar>olden days. And those profession, they still continue

108
00:06:50.465 --> 00:06:53.605
<v Taran Kumar>because that is how they get recognized in the society.

109
00:06:54.440 --> 00:06:57.880
<v Taran Kumar>So India was no exception to that rule. And

110
00:06:57.880 --> 00:07:00.940
<v Taran Kumar>somehow people, they

111
00:07:02.200 --> 00:07:05.500
<v Taran Kumar>inched up the ladder. They were not

112
00:07:06.495 --> 00:07:09.955
<v Taran Kumar>standing static wherever they were about 100 years back.

113
00:07:10.415 --> 00:07:14.195
<v Taran Kumar>But the way the narrative was built up, I would say, Juwon,

114
00:07:14.655 --> 00:07:18.495
<v Taran Kumar>that was not in line with the actual picture

115
00:07:18.495 --> 00:07:22.270
<v Taran Kumar>that India represents. So we are pretty

116
00:07:22.889 --> 00:07:26.669
<v Taran Kumar>open about lot of things. And, yes, in certain parts,

117
00:07:27.449 --> 00:07:30.669
<v Taran Kumar>I would not be hesitating in accepting that, this

118
00:07:30.889 --> 00:07:34.525
<v Taran Kumar>particular problem persists, but then there are givers and

119
00:07:34.525 --> 00:07:38.365
<v Taran Kumar>takers everywhere. So there would be naysayers who

120
00:07:38.365 --> 00:07:42.205
<v Taran Kumar>would not agree to everything that's happening right. So

121
00:07:42.205 --> 00:07:45.425
<v Taran Kumar>they would like, same thing to continue. But, yes,

122
00:07:46.130 --> 00:07:49.810
<v Taran Kumar>India is changing in a big way and come

123
00:07:49.810 --> 00:07:53.410
<v Taran Kumar>what may, whatever the world may say, we are

124
00:07:53.410 --> 00:07:57.010
<v Taran Kumar>no longer the same, country of snake

125
00:07:57.010 --> 00:08:00.835
<v Taran Kumar>charmers or the country of elephant riders or the whatever

126
00:08:00.835 --> 00:08:04.135
<v Taran Kumar>way people used to talk about it. We are now a technological

127
00:08:04.515 --> 00:08:08.115
<v Taran Kumar>power. But you're a, space superpower blasting of

128
00:08:08.115 --> 00:08:11.190
<v Joanne Lockwood>satellites, planning moon missions, everything. So yeah.

129
00:08:11.510 --> 00:08:15.290
<v Taran Kumar>Yes. In fact, the Indian Space Research Organization

130
00:08:15.670 --> 00:08:19.510
<v Taran Kumar>has grown by leaps and bounds. It is

131
00:08:19.510 --> 00:08:23.130
<v Taran Kumar>such a satisfying feeling to say

132
00:08:23.590 --> 00:08:27.005
<v Taran Kumar>that over a period of time, we were dependent on the

133
00:08:27.005 --> 00:08:30.445
<v Taran Kumar>developed nations for our surveillance, for our weather

134
00:08:30.445 --> 00:08:34.205
<v Taran Kumar>forecasting and other things. And especially when it

135
00:08:34.205 --> 00:08:37.265
<v Taran Kumar>comes to defending the sovereignty of your country.

136
00:08:38.125 --> 00:08:41.830
<v Taran Kumar>And that is the time, most of the people, those who were

137
00:08:41.830 --> 00:08:44.650
<v Taran Kumar>in power, they realized that we ought to have our own systems.

138
00:08:45.990 --> 00:08:49.830
<v Taran Kumar>And because of a non aligned nature today, whatever we

139
00:08:49.830 --> 00:08:53.670
<v Taran Kumar>are doing is purely for the growth of the

140
00:08:53.670 --> 00:08:57.375
<v Taran Kumar>country. Mhmm. If being a military man, I can tell

141
00:08:57.375 --> 00:09:00.975
<v Taran Kumar>you that my interests are not expansionist in

142
00:09:00.975 --> 00:09:04.195
<v Taran Kumar>nature. If you are not coming onto my toes.

143
00:09:05.135 --> 00:09:08.975
<v Taran Kumar>But if you push me, then I must have the ability to push you

144
00:09:08.975 --> 00:09:12.480
<v Taran Kumar>back. In the modern world, in our connective world, in our

145
00:09:12.700 --> 00:09:16.160
<v Joanne Lockwood>technology dependent world, we need GPS.

146
00:09:16.460 --> 00:09:20.300
<v Joanne Lockwood>We need accurate time signals, which is delivered by GPS. We

147
00:09:20.300 --> 00:09:24.125
<v Joanne Lockwood>need Internet connectivity. And I guess India is no different.

148
00:09:24.125 --> 00:09:27.965
<v Joanne Lockwood>You have to have control of those assets yourself. Otherwise, you're dependent on other

149
00:09:27.965 --> 00:09:31.325
<v Joanne Lockwood>people. No. That is that is very important for your own

150
00:09:31.325 --> 00:09:34.925
<v Taran Kumar>survival. Otherwise, in the event of some kind

151
00:09:34.925 --> 00:09:38.629
<v Taran Kumar>of, I would say calamity, in the

152
00:09:38.629 --> 00:09:42.250
<v Taran Kumar>event of some kind of, problem with your neighbors

153
00:09:42.310 --> 00:09:45.610
<v Taran Kumar>and somebody else is controlling and all your equipment goes

154
00:09:45.670 --> 00:09:49.190
<v Taran Kumar>haywire or it is not giving you the right inputs, your

155
00:09:49.190 --> 00:09:53.005
<v Taran Kumar>entire military effort would go in vain. So it is very

156
00:09:53.005 --> 00:09:56.845
<v Taran Kumar>important for any nation to be self reliant

157
00:09:56.845 --> 00:10:00.465
<v Taran Kumar>on these aspects. Then only you can defend

158
00:10:00.525 --> 00:10:04.285
<v Taran Kumar>yourself. When you do not have this kind

159
00:10:04.285 --> 00:10:08.010
<v Taran Kumar>of a fear that what if in the event

160
00:10:08.010 --> 00:10:11.529
<v Taran Kumar>of something going not the way you have designed and

161
00:10:11.529 --> 00:10:14.990
<v Taran Kumar>somebody stops this data coming to you?

162
00:10:16.250 --> 00:10:19.850
<v Taran Kumar>Because most of your equipment is data driven. Most of your long

163
00:10:19.850 --> 00:10:23.575
<v Taran Kumar>range weaponry system is all about how do you fix those

164
00:10:23.575 --> 00:10:27.355
<v Taran Kumar>coordinates? And those coordinates, how do you get you get them through these GPSs,

165
00:10:27.735 --> 00:10:31.495
<v Taran Kumar>through satellites? And this concept

166
00:10:31.495 --> 00:10:35.255
<v Joanne Lockwood>of single time is is critically important. You've got to be within millionth of a

167
00:10:35.255 --> 00:10:38.770
<v Joanne Lockwood>microsecond accurate. Otherwise, all business transactions,

168
00:10:38.770 --> 00:10:42.530
<v Joanne Lockwood>banking transactions all time. Everything goes for a 6. Everything goes for

169
00:10:42.530 --> 00:10:44.870
<v Taran Kumar>a 6. And over a period of time,

170
00:10:46.370 --> 00:10:48.950
<v Taran Kumar>we have realized one more thing. And that is

171
00:10:50.305 --> 00:10:53.845
<v Taran Kumar>your economic independence determines

172
00:10:54.225 --> 00:10:57.525
<v Taran Kumar>your military might. If you're economically

173
00:10:58.145 --> 00:11:01.920
<v Taran Kumar>superior and you want to maintain that independence of yours,

174
00:11:02.160 --> 00:11:05.920
<v Taran Kumar>you ought to have a strong military and not the other

175
00:11:05.920 --> 00:11:09.760
<v Taran Kumar>way around. So that is very important for us. Help help me. I'm curious

176
00:11:09.760 --> 00:11:13.600
<v Joanne Lockwood>here. If I think about the UK, North

177
00:11:13.600 --> 00:11:17.205
<v Joanne Lockwood>America, maybe even the US, And I think about some of the

178
00:11:17.205 --> 00:11:20.425
<v Joanne Lockwood>challenges that businesses and society face from

179
00:11:20.885 --> 00:11:24.185
<v Joanne Lockwood>an inclusion perspective. Yeah. We think about

180
00:11:24.965 --> 00:11:28.645
<v Joanne Lockwood>gender. We think about ethnicity, race. We think about disability. We think

181
00:11:28.645 --> 00:11:32.370
<v Joanne Lockwood>about LGBTQ plus as kind of the

182
00:11:32.370 --> 00:11:36.150
<v Joanne Lockwood>big high level things. What do you think are the challenges

183
00:11:36.290 --> 00:11:39.990
<v Joanne Lockwood>within your own country, economy and commerce

184
00:11:40.210 --> 00:11:43.995
<v Joanne Lockwood>around that? Well, I would say that there is a

185
00:11:43.995 --> 00:11:46.495
<v Taran Kumar>presence of differences within given settings,

186
00:11:47.915 --> 00:11:51.695
<v Taran Kumar>whether it is concerning race, gender,

187
00:11:51.835 --> 00:11:55.675
<v Taran Kumar>age, sexual orientation, disability. But then at the same

188
00:11:55.675 --> 00:11:58.990
<v Taran Kumar>time, we are open to the inclusive

189
00:11:59.490 --> 00:12:02.630
<v Taran Kumar>opportunity that the same environment extends.

190
00:12:03.970 --> 00:12:07.750
<v Taran Kumar>It's about creating a space where any individual

191
00:12:07.810 --> 00:12:11.295
<v Taran Kumar>or group can or feel welcomed,

192
00:12:11.675 --> 00:12:15.115
<v Taran Kumar>respected, supported, valued. They can

193
00:12:15.115 --> 00:12:18.875
<v Taran Kumar>participate fully in the nation building process. And that

194
00:12:18.875 --> 00:12:22.574
<v Taran Kumar>is so important for the growth of any community organization

195
00:12:22.875 --> 00:12:26.330
<v Taran Kumar>or nation for that matter. So we are no different.

196
00:12:26.950 --> 00:12:30.790
<v Taran Kumar>Yes. There are certain challenges. There are certain challenges

197
00:12:30.790 --> 00:12:34.470
<v Taran Kumar>in terms of, I would say, the legal

198
00:12:34.470 --> 00:12:37.990
<v Taran Kumar>provisions, which are existing, because obviously we are an

199
00:12:37.990 --> 00:12:40.855
<v Taran Kumar>offshoot of the colonial era. However,

200
00:12:41.875 --> 00:12:45.715
<v Taran Kumar>we are also open to amending those laws. We are

201
00:12:45.715 --> 00:12:49.415
<v Taran Kumar>open to accepting these people into the mainstream

202
00:12:49.955 --> 00:12:53.475
<v Taran Kumar>because ultimately we cannot grow if we are

203
00:12:53.475 --> 00:12:57.320
<v Taran Kumar>not having participation from all walks of society.

204
00:12:57.380 --> 00:13:01.060
<v Joanne Lockwood>So you've got many, many states. I think would you say

205
00:13:01.060 --> 00:13:04.820
<v Joanne Lockwood>39 states or 30 20 29

206
00:13:04.820 --> 00:13:08.464
<v Joanne Lockwood>states. You've got a a large number of

207
00:13:08.464 --> 00:13:12.305
<v Joanne Lockwood>different languages and different religions. Is there a is

208
00:13:12.305 --> 00:13:15.985
<v Joanne Lockwood>there a kind of historical pecking order,

209
00:13:15.985 --> 00:13:19.685
<v Joanne Lockwood>priority, privilege amongst language, amongst

210
00:13:19.904 --> 00:13:22.885
<v Joanne Lockwood>where you come from in the in within the continent or

211
00:13:23.880 --> 00:13:27.720
<v Joanne Lockwood>the religion you have? Is there an inherent power base

212
00:13:27.720 --> 00:13:31.399
<v Joanne Lockwood>amongst certain languages and religions? Well, no. When the

213
00:13:31.399 --> 00:13:35.079
<v Taran Kumar>Indian Constitution was enshrined, although at not that point in

214
00:13:35.079 --> 00:13:38.475
<v Taran Kumar>time, but later on, the word secular got incorporated

215
00:13:38.695 --> 00:13:42.215
<v Taran Kumar>into the Indian constitution and we still maintain

216
00:13:42.215 --> 00:13:45.995
<v Taran Kumar>it. We have a larger

217
00:13:46.135 --> 00:13:49.915
<v Taran Kumar>population base of Hindus, but then Hinduism,

218
00:13:50.215 --> 00:13:53.870
<v Taran Kumar>apart from being a religion, it is a way of life. It is,

219
00:13:54.730 --> 00:13:58.350
<v Taran Kumar>we are very tolerant in our outlook. We celebrate

220
00:13:59.210 --> 00:14:03.050
<v Taran Kumar>every festival with the same fervor and without any

221
00:14:03.050 --> 00:14:05.950
<v Taran Kumar>malice, without any doubt that

222
00:14:06.410 --> 00:14:09.885
<v Taran Kumar>we love celebrating festivals. We love

223
00:14:09.885 --> 00:14:13.725
<v Taran Kumar>celebrating the thing called human

224
00:14:13.725 --> 00:14:17.405
<v Taran Kumar>evolution on this planet. And for that, I have to

225
00:14:17.405 --> 00:14:21.085
<v Taran Kumar>enjoy what my neighbors are doing. I cannot be

226
00:14:21.085 --> 00:14:24.880
<v Taran Kumar>jealous of when they are celebrating and only be concerned about my

227
00:14:24.880 --> 00:14:28.500
<v Taran Kumar>own celebrations. I cannot be thinking that whatever

228
00:14:28.560 --> 00:14:32.240
<v Taran Kumar>they believe in is not right. I have to

229
00:14:32.240 --> 00:14:36.079
<v Taran Kumar>understand why do they believe in that

230
00:14:36.079 --> 00:14:39.495
<v Taran Kumar>thing? And is there a way I can

231
00:14:39.495 --> 00:14:43.095
<v Taran Kumar>learn from their perspective? And that is what

232
00:14:43.095 --> 00:14:46.855
<v Taran Kumar>Hindus do. In fact, you will not

233
00:14:46.855 --> 00:14:50.455
<v Taran Kumar>find any Hindus who are out in

234
00:14:50.455 --> 00:14:53.035
<v Taran Kumar>this world converting the rest of the population.

235
00:14:54.590 --> 00:14:58.210
<v Taran Kumar>Give me one instance of people from

236
00:14:58.590 --> 00:15:01.410
<v Taran Kumar>Hindu religion or the Hindu way of life.

237
00:15:02.030 --> 00:15:05.390
<v Taran Kumar>People themselves come and they love

238
00:15:05.390 --> 00:15:09.085
<v Taran Kumar>that feeling. They love that joy. They love that

239
00:15:09.085 --> 00:15:12.685
<v Taran Kumar>freedom. They love that oneness with the nature, with the

240
00:15:12.685 --> 00:15:16.525
<v Taran Kumar>God because of which they say that I

241
00:15:16.525 --> 00:15:20.205
<v Taran Kumar>would love to be an ISKCON devotee or I would like to

242
00:15:20.205 --> 00:15:24.020
<v Taran Kumar>be doing Hari Rama, Hari Krishna, whatever. These are

243
00:15:24.020 --> 00:15:26.760
<v Taran Kumar>all, you know, we have got more than 33,000

244
00:15:28.420 --> 00:15:32.260
<v Taran Kumar>gods and none of us is forced to follow 1 God. Means I

245
00:15:32.260 --> 00:15:35.940
<v Taran Kumar>can I follow so many gods because ultimately we believe in

246
00:15:35.940 --> 00:15:39.575
<v Taran Kumar>one thing that there is one supreme and something

247
00:15:39.575 --> 00:15:43.415
<v Taran Kumar>that keeps us all in a state in which we

248
00:15:43.415 --> 00:15:47.175
<v Taran Kumar>are when things are there, which we do not understand, how

249
00:15:47.175 --> 00:15:50.730
<v Taran Kumar>do we try and understand them? By saying that there is some

250
00:15:50.730 --> 00:15:54.490
<v Taran Kumar>superpower which is controlling all these things. Otherwise, we are

251
00:15:54.490 --> 00:15:58.170
<v Taran Kumar>trying to control most of the things. We are trying to, do the

252
00:15:58.170 --> 00:16:02.010
<v Taran Kumar>DNA understanding. We are trying to do how we can

253
00:16:02.010 --> 00:16:05.535
<v Taran Kumar>build embryos in the deep state,

254
00:16:05.535 --> 00:16:09.214
<v Taran Kumar>cryogenic things means we are trying to, interfere

255
00:16:09.214 --> 00:16:12.675
<v Taran Kumar>with the way the God has created this planet.

256
00:16:13.694 --> 00:16:16.834
<v Taran Kumar>Because we want to understand that, and that is where our inquisitively

257
00:16:17.295 --> 00:16:20.730
<v Taran Kumar>lies. Today, there is a lot of questions that are being asked on

258
00:16:20.730 --> 00:16:24.430
<v Taran Kumar>artificial intelligence. Whether it is right or wrong

259
00:16:24.649 --> 00:16:28.190
<v Taran Kumar>means whether it will overtake the human race or not. Why? Because

260
00:16:28.329 --> 00:16:31.850
<v Taran Kumar>there are so many things which we do not comprehend. We do not

261
00:16:31.850 --> 00:16:35.585
<v Taran Kumar>know whether they are going to be a bane or boon. And that is so

262
00:16:35.585 --> 00:16:39.205
<v Taran Kumar>important for us to understand that in our iterative

263
00:16:39.585 --> 00:16:43.365
<v Taran Kumar>process, if things go right, we take the credit.

264
00:16:43.505 --> 00:16:47.110
<v Taran Kumar>If things go wrong, then whom do we blame for? Then we say that,

265
00:16:47.110 --> 00:16:50.790
<v Taran Kumar>oh, God. Yeah. God is the, excuse for things going wrong. But I

266
00:16:50.790 --> 00:16:54.550
<v Joanne Lockwood>think that's beautiful. I think, as you said, you're not trying to convert

267
00:16:54.550 --> 00:16:58.330
<v Joanne Lockwood>people. You're saying, this is us. Come with us if you wish.

268
00:16:58.964 --> 00:17:02.725
<v Joanne Lockwood>Yes. Celebrate with us. Come and visit. Whatever. It it it it's not

269
00:17:02.725 --> 00:17:06.345
<v Joanne Lockwood>a you say, you're not trying to instruct people,

270
00:17:06.645 --> 00:17:10.325
<v Joanne Lockwood>but just Yeah. Exemplify being a good

271
00:17:10.325 --> 00:17:13.760
<v Joanne Lockwood>human. We we don't tell them that my religion is superior to

272
00:17:13.760 --> 00:17:16.580
<v Taran Kumar>yours. We never say that.

273
00:17:17.440 --> 00:17:21.119
<v Taran Kumar>We always accept that there must be something good if you're following in

274
00:17:21.119 --> 00:17:24.105
<v Taran Kumar>your religion. I would love to understand that.

275
00:17:25.304 --> 00:17:29.145
<v Taran Kumar>I have studied in a Christian school, but then that was my way

276
00:17:29.145 --> 00:17:32.525
<v Taran Kumar>of getting exposed to that particular

277
00:17:32.585 --> 00:17:36.184
<v Taran Kumar>community. And it never interfered

278
00:17:36.184 --> 00:17:39.690
<v Taran Kumar>with my belief. And being a military man, I

279
00:17:39.690 --> 00:17:43.290
<v Taran Kumar>understand one thing, Joanne, and that is the religion of my

280
00:17:43.290 --> 00:17:47.050
<v Taran Kumar>troops is my religion. I do not own my religion

281
00:17:47.050 --> 00:17:50.490
<v Taran Kumar>or I do not wear my religion on my shoulders. I

282
00:17:50.490 --> 00:17:53.995
<v Taran Kumar>always follow the faith that my soldiers

283
00:17:54.054 --> 00:17:57.674
<v Taran Kumar>follow because that is something that binds us together.

284
00:17:58.054 --> 00:18:01.895
<v Taran Kumar>So if I happen to command a Muslim unit, then

285
00:18:01.895 --> 00:18:05.580
<v Taran Kumar>I will read namaz with them. I will not shy away from doing it.

286
00:18:05.820 --> 00:18:09.600
<v Taran Kumar>I will not say that. No, this is not right. Or this is not correct.

287
00:18:10.700 --> 00:18:14.299
<v Taran Kumar>Or they are infidels. No, I will follow whatever,

288
00:18:14.299 --> 00:18:17.679
<v Taran Kumar>because my ultimate goal is to bind

289
00:18:18.140 --> 00:18:21.715
<v Taran Kumar>with my people and face the common

290
00:18:21.715 --> 00:18:25.475
<v Taran Kumar>challenge that is there in front of us. But when

291
00:18:25.475 --> 00:18:29.235
<v Taran Kumar>it comes to me praying to the God in

292
00:18:29.235 --> 00:18:33.075
<v Taran Kumar>my own private space, then I'm free to do whatever I feel like. I think

293
00:18:33.075 --> 00:18:36.820
<v Joanne Lockwood>that your your leadership mantra that you've just explained in there is

294
00:18:36.820 --> 00:18:40.180
<v Joanne Lockwood>is very powerful. Too often, we find leaders want

295
00:18:40.180 --> 00:18:43.540
<v Joanne Lockwood>to dictate the culture of

296
00:18:43.540 --> 00:18:47.220
<v Joanne Lockwood>how their their team should be. And what you're

297
00:18:47.220 --> 00:18:51.025
<v Joanne Lockwood>doing is advocating the leader adapting to the culture

298
00:18:52.045 --> 00:18:55.805
<v Joanne Lockwood>of the team and enriching that rather than dictating

299
00:18:55.805 --> 00:18:59.565
<v Joanne Lockwood>that. You know, there is always a resistance to change, and

300
00:18:59.565 --> 00:19:03.350
<v Taran Kumar>there is a management theory about it. Why I'm

301
00:19:03.350 --> 00:19:07.110
<v Taran Kumar>talking about which is the bigger force out here. It is the culture

302
00:19:07.110 --> 00:19:10.710
<v Taran Kumar>which is already prevailing. So as a leader, you are

303
00:19:10.710 --> 00:19:14.090
<v Taran Kumar>1. As officers, you are just a handful,

304
00:19:14.710 --> 00:19:18.554
<v Taran Kumar>but your soldiers are far too many. So what is important is

305
00:19:18.554 --> 00:19:22.335
<v Taran Kumar>that I understand where the faith of my soldiers

306
00:19:22.554 --> 00:19:26.395
<v Taran Kumar>lie. And it is in the most

307
00:19:26.395 --> 00:19:29.915
<v Taran Kumar>difficult circumstances I have seen that it is this

308
00:19:29.915 --> 00:19:33.720
<v Taran Kumar>faith which helps you come back from

309
00:19:33.720 --> 00:19:37.560
<v Taran Kumar>the brink of defeat just by believing in

310
00:19:37.560 --> 00:19:41.240
<v Taran Kumar>that faith, by holding on to that faith, which is not

311
00:19:41.240 --> 00:19:44.700
<v Taran Kumar>just by held by a thin hair. And

312
00:19:45.135 --> 00:19:48.595
<v Taran Kumar>that is that can change the way we look at

313
00:19:48.735 --> 00:19:52.575
<v Taran Kumar>life and death. We look at success and defeat, and

314
00:19:52.575 --> 00:19:56.175
<v Taran Kumar>it is so important for us to understand that ultimately, what is

315
00:19:56.175 --> 00:19:59.870
<v Taran Kumar>important for me is that my team, our purpose

316
00:19:59.870 --> 00:20:03.170
<v Taran Kumar>should win. And as long as that purpose is for the larger

317
00:20:03.470 --> 00:20:06.990
<v Taran Kumar>good of the organization nation and not for the

318
00:20:06.990 --> 00:20:10.450
<v Taran Kumar>selfish ulterior motives, it's always

319
00:20:10.955 --> 00:20:14.795
<v Taran Kumar>superior to any other force. You you mentioned you're a military man, and we've

320
00:20:14.795 --> 00:20:18.095
<v Joanne Lockwood>called this episode, the battlefield to boardroom.

321
00:20:18.955 --> 00:20:22.475
<v Joanne Lockwood>What got you into the military originally? And what what were you doing? What was

322
00:20:22.475 --> 00:20:25.100
<v Joanne Lockwood>your trade or profession? Okay. So

323
00:20:26.280 --> 00:20:29.500
<v Taran Kumar>I was a hotelier. I did my hotel management

324
00:20:30.280 --> 00:20:34.120
<v Taran Kumar>and I was working in a luxury hotel. And while I was

325
00:20:34.120 --> 00:20:37.774
<v Taran Kumar>going around this hotel business, I was a sales executive.

326
00:20:37.995 --> 00:20:41.674
<v Taran Kumar>I used to sell my property and interact with big business

327
00:20:41.674 --> 00:20:45.355
<v Taran Kumar>houses, tell them that why they should come. And, Jun, if

328
00:20:45.355 --> 00:20:48.875
<v Taran Kumar>we go back 35 years in time, hotel

329
00:20:48.875 --> 00:20:52.450
<v Taran Kumar>industry was not everyone's

330
00:20:52.450 --> 00:20:56.130
<v Taran Kumar>cup of tea. It was a privilege of very

331
00:20:56.130 --> 00:20:59.650
<v Taran Kumar>few and 80% of the people who were

332
00:20:59.650 --> 00:21:03.490
<v Taran Kumar>using 5 star hotels, luxury hotels, they

333
00:21:03.490 --> 00:21:05.910
<v Taran Kumar>were from very affluent backgrounds.

334
00:21:07.125 --> 00:21:10.645
<v Taran Kumar>And the corporates used to frequent these

335
00:21:10.645 --> 00:21:12.905
<v Taran Kumar>hotels and getting them on board,

336
00:21:14.165 --> 00:21:17.765
<v Taran Kumar>staying in a hotel where you're, you would be

337
00:21:17.765 --> 00:21:21.465
<v Taran Kumar>charging them know about $100 a night. Those days

338
00:21:22.120 --> 00:21:25.880
<v Taran Kumar>was a big ask. So you can imagine that while doing all these

339
00:21:25.880 --> 00:21:29.720
<v Taran Kumar>things and being successful. Lot of time we used to

340
00:21:29.720 --> 00:21:33.480
<v Taran Kumar>have internal discussion and, I was a little bit of a gymming kind of

341
00:21:33.480 --> 00:21:36.760
<v Taran Kumar>a guy. Not too much into gymming, but I had a good built and other

342
00:21:36.760 --> 00:21:39.985
<v Taran Kumar>things. I used to play a lot of sports, football, especially.

343
00:21:40.684 --> 00:21:44.065
<v Taran Kumar>So my colleagues used to say that, why don't you join army?

344
00:21:45.405 --> 00:21:48.925
<v Taran Kumar>So that propelled me to appear for the most

345
00:21:48.925 --> 00:21:52.429
<v Taran Kumar>difficult exam. That is the Union Public Service

346
00:21:52.429 --> 00:21:55.950
<v Taran Kumar>Commission exam. And I did not prepare for it. I just

347
00:21:55.950 --> 00:21:59.549
<v Taran Kumar>went applied for it. And during my, I would

348
00:21:59.549 --> 00:22:03.090
<v Taran Kumar>say I took a vacation. I took leave.

349
00:22:03.149 --> 00:22:06.565
<v Taran Kumar>I went on the weekend. I appeared for that exam.

350
00:22:06.705 --> 00:22:10.225
<v Taran Kumar>Luckily, I got through. And then I cleared the most

351
00:22:10.225 --> 00:22:13.825
<v Taran Kumar>difficult part of the selection process that is called

352
00:22:13.825 --> 00:22:17.424
<v Taran Kumar>as SSB. SSB stands for service selection

353
00:22:17.424 --> 00:22:20.490
<v Taran Kumar>board, and that is considered to be the toughest

354
00:22:21.270 --> 00:22:25.110
<v Taran Kumar>psychological, physical, and a mental challenge that one has to go

355
00:22:25.110 --> 00:22:28.790
<v Taran Kumar>through. And if you make it there, then in

356
00:22:28.790 --> 00:22:32.554
<v Taran Kumar>fact, most of the corporates, you'll find it that Deloitte, the big

357
00:22:32.554 --> 00:22:36.394
<v Taran Kumar>fours, they take, veterans directly into

358
00:22:36.394 --> 00:22:39.835
<v Taran Kumar>their streams. They don't go through multiple levels of

359
00:22:39.835 --> 00:22:43.674
<v Taran Kumar>interviews. Why? Because they have already gone through that kind of

360
00:22:43.674 --> 00:22:47.160
<v Taran Kumar>thing when they were inducted into the

361
00:22:47.160 --> 00:22:51.000
<v Taran Kumar>army or the armed forces. So I went through that. I

362
00:22:51.000 --> 00:22:54.780
<v Taran Kumar>think that was the best decision that I took because it opened

363
00:22:55.320 --> 00:22:58.775
<v Taran Kumar>up vistas of opportunity. I could play

364
00:22:58.775 --> 00:23:02.615
<v Taran Kumar>sports. I could get into adventure. I could fire.

365
00:23:02.615 --> 00:23:06.455
<v Taran Kumar>I could skid. It means you ask me, I, you could

366
00:23:06.455 --> 00:23:10.155
<v Taran Kumar>do anything. The sky was the limit, whatever you wanted to follow

367
00:23:10.590 --> 00:23:14.270
<v Taran Kumar>your dream, you could do it there. You wanted to be a

368
00:23:14.270 --> 00:23:18.030
<v Taran Kumar>sailor. You wanted to navigate the world. You wanted to swim

369
00:23:18.030 --> 00:23:21.630
<v Taran Kumar>across the English Channel. Means you just have to opt for

370
00:23:21.630 --> 00:23:25.335
<v Taran Kumar>it. And then you realize that

371
00:23:27.075 --> 00:23:30.695
<v Taran Kumar>most of the time, we are limited

372
00:23:31.795 --> 00:23:35.395
<v Taran Kumar>in our expression of things because of our limiting

373
00:23:35.395 --> 00:23:39.150
<v Taran Kumar>beliefs. And that was the big game

374
00:23:39.150 --> 00:23:42.610
<v Taran Kumar>changer. And when I got injured, when I was mortally wounded,

375
00:23:43.550 --> 00:23:47.309
<v Taran Kumar>I realized that how life passes through you.

376
00:23:47.309 --> 00:23:51.150
<v Taran Kumar>And I was a youngster. I was just about in my mid

377
00:23:51.150 --> 00:23:54.405
<v Taran Kumar>twenties. So it had a very profound

378
00:23:54.785 --> 00:23:58.625
<v Taran Kumar>effect on me. And thereafter I realized that

379
00:23:58.625 --> 00:24:01.685
<v Taran Kumar>I have to do something meaningful. So

380
00:24:02.225 --> 00:24:05.909
<v Taran Kumar>obviously when you come back from such encounters for good or for

381
00:24:05.909 --> 00:24:09.669
<v Taran Kumar>the bad, you change. I take it that I probably

382
00:24:09.669 --> 00:24:13.110
<v Taran Kumar>changed for the good because my outlook towards

383
00:24:13.110 --> 00:24:16.549
<v Taran Kumar>life changed a lot. I became more

384
00:24:16.549 --> 00:24:20.149
<v Taran Kumar>understanding, more empathetic, more relatable to

385
00:24:20.149 --> 00:24:23.585
<v Taran Kumar>people because I had seen that what happens when

386
00:24:23.805 --> 00:24:27.565
<v Taran Kumar>you are very coarse in your dealing with people. You're very selfish

387
00:24:27.565 --> 00:24:31.245
<v Taran Kumar>in your dealing with people. You're very, very limited in your

388
00:24:31.245 --> 00:24:35.090
<v Taran Kumar>outlook when dealing with people. You're always eyeing them with suspicion

389
00:24:35.550 --> 00:24:39.330
<v Taran Kumar>that probably they may be lying. What if they are not lying and they're

390
00:24:40.110 --> 00:24:43.950
<v Taran Kumar>asking you the right thing? But then I do not have any

391
00:24:43.950 --> 00:24:47.605
<v Taran Kumar>ability to measure that. My only

392
00:24:47.605 --> 00:24:51.284
<v Taran Kumar>ability is to give them an opportunity and prove themselves

393
00:24:51.284 --> 00:24:54.885
<v Taran Kumar>wrong. So I tried doing that. And over a

394
00:24:54.885 --> 00:24:58.184
<v Taran Kumar>period of time, you have a spoken reputation that this particular

395
00:24:58.245 --> 00:25:01.950
<v Taran Kumar>officer genuinely helps people. So my soldiers,

396
00:25:01.950 --> 00:25:05.630
<v Taran Kumar>they stopped lying to me when it came to applying for leave and all those

397
00:25:05.630 --> 00:25:09.170
<v Taran Kumar>things. This started in fact, when I volunteered

398
00:25:09.310 --> 00:25:12.990
<v Taran Kumar>for a difficult operation and I went to my Pelton and I said

399
00:25:12.990 --> 00:25:16.545
<v Taran Kumar>that I wanted these many people who could volunteer for a

400
00:25:16.545 --> 00:25:19.925
<v Taran Kumar>small team operation, I was so blessed

401
00:25:20.385 --> 00:25:24.085
<v Taran Kumar>when 5 people raise their hands. You know, it imposes

402
00:25:24.145 --> 00:25:27.880
<v Taran Kumar>that kind of confidence in you as a young captain That when

403
00:25:27.880 --> 00:25:31.559
<v Taran Kumar>you're going for a operation where you are not too

404
00:25:31.559 --> 00:25:35.320
<v Taran Kumar>sure whether you would come back alive or not, at least out

405
00:25:35.320 --> 00:25:39.080
<v Taran Kumar>of a company strength, there are 5 people who

406
00:25:39.080 --> 00:25:42.885
<v Taran Kumar>are willing to go with you. And it is a

407
00:25:42.885 --> 00:25:46.705
<v Taran Kumar>big ask. Today, if I ask somebody,

408
00:25:47.005 --> 00:25:50.625
<v Taran Kumar>would you be willing to lose $500

409
00:25:51.005 --> 00:25:54.780
<v Taran Kumar>for me? I think many people won't do it. Although

410
00:25:54.780 --> 00:25:58.400
<v Taran Kumar>they know it that even if they lose it, they have ample opportunity

411
00:25:58.540 --> 00:26:02.220
<v Taran Kumar>to make those $500 back. But we

412
00:26:02.220 --> 00:26:05.900
<v Taran Kumar>can't talk in the same vein about life. Once life

413
00:26:05.900 --> 00:26:09.565
<v Taran Kumar>is gone, you can't get it back. One bullet and you're gone.

414
00:26:09.565 --> 00:26:12.945
<v Joanne Lockwood>Just wind back what you what you said. I've picked up on it that you,

415
00:26:13.645 --> 00:26:17.485
<v Joanne Lockwood>you said mortally wounded. Clearly, you you you didn't die, but, you

416
00:26:17.485 --> 00:26:21.105
<v Joanne Lockwood>were significantly wounded in in a battlefield

417
00:26:21.885 --> 00:26:25.650
<v Joanne Lockwood>setting. Is that is that right? Absolutely. Do you wanna

418
00:26:25.809 --> 00:26:29.650
<v Joanne Lockwood>can you tell me a bit about the conflict or the circumstance or or how

419
00:26:29.650 --> 00:26:33.490
<v Joanne Lockwood>you were injured? Are you are you happy to talk about that? Yes. Yes. Why

420
00:26:33.490 --> 00:26:37.010
<v Taran Kumar>not? Actually a couple of days back, we were in a high

421
00:26:37.010 --> 00:26:40.555
<v Taran Kumar>altitude area sitting at about close to 20,000 feet.

422
00:26:41.095 --> 00:26:44.455
<v Taran Kumar>Life was very difficult out there. And then there were a lot

423
00:26:44.455 --> 00:26:48.295
<v Taran Kumar>of eyeball to eyeball contact and firing was going on and a lot of things

424
00:26:48.295 --> 00:26:51.995
<v Taran Kumar>were happening. And in this melee, a day prior,

425
00:26:52.820 --> 00:26:55.800
<v Taran Kumar>one of our post was attacked,

426
00:26:56.660 --> 00:27:00.200
<v Taran Kumar>and one of our post officer

427
00:27:00.260 --> 00:27:04.040
<v Taran Kumar>was mortally wounded. He did not survive.

428
00:27:04.684 --> 00:27:08.365
<v Taran Kumar>So we were having that kind of a retaliatory shoot and all those things. And,

429
00:27:08.365 --> 00:27:12.044
<v Taran Kumar>you know, in the military, it is very important to keep the morale motivation of

430
00:27:12.044 --> 00:27:15.345
<v Taran Kumar>your boys alive. You have to get back

431
00:27:15.965 --> 00:27:19.730
<v Taran Kumar>in some time frame or the other. Otherwise, your, soldier

432
00:27:19.730 --> 00:27:22.950
<v Taran Kumar>just start feeling at a lower ebb. So

433
00:27:23.650 --> 00:27:27.270
<v Taran Kumar>we were doing that. And while doing it,

434
00:27:27.410 --> 00:27:31.110
<v Taran Kumar>especially when you're fighting at subzero temperatures, what happens is

435
00:27:31.169 --> 00:27:34.795
<v Taran Kumar>if you get hit, till such time somebody doesn't tell you

436
00:27:35.175 --> 00:27:39.015
<v Taran Kumar>that the blood is oozing out or something you don't get to know. So I

437
00:27:39.015 --> 00:27:42.615
<v Taran Kumar>was had multiple injuries and

438
00:27:42.615 --> 00:27:46.430
<v Taran Kumar>luckily, splinter went through my shoulder and got

439
00:27:46.430 --> 00:27:49.790
<v Taran Kumar>lodged between my heart and the ribs. 1 was bang on

440
00:27:49.790 --> 00:27:53.250
<v Taran Kumar>my spinal cord and there were multiple

441
00:27:54.270 --> 00:27:58.110
<v Taran Kumar>there on my right portion of the body. And

442
00:27:58.110 --> 00:28:01.895
<v Taran Kumar>the best part was every time I was trying to make an effort,

443
00:28:01.895 --> 00:28:04.795
<v Taran Kumar>the blood would come out. And the moment it got

444
00:28:05.655 --> 00:28:08.715
<v Taran Kumar>connected to the environment, which was subzero, it would freeze.

445
00:28:09.735 --> 00:28:12.970
<v Taran Kumar>So and we were at an isolated

446
00:28:13.350 --> 00:28:16.970
<v Taran Kumar>post where we were just I was there with my the small team

447
00:28:17.670 --> 00:28:21.350
<v Taran Kumar>of myself and 3 more soldiers. I could not vacate

448
00:28:21.350 --> 00:28:24.995
<v Taran Kumar>that post. So only one person

449
00:28:24.995 --> 00:28:28.595
<v Taran Kumar>walked with me. And especially if you're walking after a day's

450
00:28:28.595 --> 00:28:32.355
<v Taran Kumar>break, you know, in the snow, you go almost thigh deep

451
00:28:32.355 --> 00:28:35.174
<v Taran Kumar>because snow has become very soft.

452
00:28:36.350 --> 00:28:39.710
<v Taran Kumar>So every time you're taking a step, your thigh goes

453
00:28:39.710 --> 00:28:43.230
<v Taran Kumar>inside. And I had to get down almost

454
00:28:43.230 --> 00:28:46.750
<v Taran Kumar>2,000 feet below to the point where the next post

455
00:28:46.750 --> 00:28:50.290
<v Taran Kumar>was. And from there, people would have come and evacuated

456
00:28:50.990 --> 00:28:54.565
<v Taran Kumar>me further to get down to that post because I was in a

457
00:28:54.565 --> 00:28:57.925
<v Taran Kumar>position and the firing was still going on. I had to

458
00:28:57.925 --> 00:29:01.765
<v Taran Kumar>walk and walking at those

459
00:29:01.765 --> 00:29:05.525
<v Taran Kumar>altitudes with these kind of injuries was an herculean task. You've got

460
00:29:05.525 --> 00:29:09.050
<v Joanne Lockwood>the cold, you've got the lack of oxygen, you've got the terrain,

461
00:29:09.270 --> 00:29:12.490
<v Joanne Lockwood>and you've got incoming enemy fire. Absolutely.

462
00:29:12.630 --> 00:29:16.470
<v Taran Kumar>Everything was against you. And yet you have to go

463
00:29:16.470 --> 00:29:20.215
<v Taran Kumar>down because if you stay there long enough, you might get into

464
00:29:20.215 --> 00:29:23.735
<v Taran Kumar>a position from where bringing you back to a

465
00:29:23.735 --> 00:29:27.575
<v Taran Kumar>position from where you can get evacuated would be just next

466
00:29:27.575 --> 00:29:31.275
<v Taran Kumar>to impossible because later in the night,

467
00:29:31.495 --> 00:29:35.200
<v Taran Kumar>the wind starts blowing. It's almost like freezing to

468
00:29:35.200 --> 00:29:38.960
<v Taran Kumar>death temperatures. And if the blizzard goes out

469
00:29:38.960 --> 00:29:42.580
<v Taran Kumar>and you will lose your way, you might get into the enemy territory

470
00:29:42.640 --> 00:29:46.065
<v Taran Kumar>rather than going into your own territory because everything is white.

471
00:29:46.304 --> 00:29:49.825
<v Taran Kumar>So it's so difficult and your ropes, whichever you

472
00:29:49.825 --> 00:29:53.424
<v Taran Kumar>have, where you can hold them and get down, they all get

473
00:29:53.424 --> 00:29:56.945
<v Taran Kumar>covered with snow. So you lose out on so

474
00:29:56.945 --> 00:30:00.784
<v Taran Kumar>much. So you want to make it back. And certainly, we all want

475
00:30:00.784 --> 00:30:04.470
<v Taran Kumar>to live. So there is no denying that fact. So

476
00:30:04.470 --> 00:30:07.990
<v Taran Kumar>I came down to that post, and then I

477
00:30:07.990 --> 00:30:11.669
<v Taran Kumar>was made to sit on a stretcher. They offered me some

478
00:30:11.669 --> 00:30:15.370
<v Taran Kumar>juices and other things to make up for the fluid loss.

479
00:30:15.865 --> 00:30:19.625
<v Taran Kumar>And then a body of troops of about 8 soldiers, they carried me

480
00:30:19.625 --> 00:30:23.465
<v Taran Kumar>because now from that altitude, once we come down, the biggest challenge

481
00:30:23.465 --> 00:30:26.904
<v Taran Kumar>in the glaciated terrain is that there would be a lot of

482
00:30:26.904 --> 00:30:30.720
<v Taran Kumar>crevasses. And if you have survived under the under the

483
00:30:30.720 --> 00:30:34.480
<v Joanne Lockwood>snowfall, you you do the snow step on it. You don't know You don't know

484
00:30:34.480 --> 00:30:38.100
<v Taran Kumar>how far would you go. So those are the kind of challenges

485
00:30:38.320 --> 00:30:41.460
<v Taran Kumar>where you have to come out of. And

486
00:30:42.715 --> 00:30:46.415
<v Taran Kumar>it is really remarkable. And that's why it is so important.

487
00:30:46.555 --> 00:30:50.235
<v Taran Kumar>And I always talk about this thing that

488
00:30:50.235 --> 00:30:53.995
<v Taran Kumar>those people, they never knew me. The people, those who were down below, they

489
00:30:53.995 --> 00:30:57.640
<v Taran Kumar>were not from my regiment. They were not from my body of

490
00:30:57.640 --> 00:31:01.080
<v Taran Kumar>troops. But the only threat that binded us together

491
00:31:01.080 --> 00:31:04.440
<v Taran Kumar>were, was that we were from the

492
00:31:04.440 --> 00:31:08.120
<v Taran Kumar>same uniform. And that is what I always tell people

493
00:31:08.120 --> 00:31:11.525
<v Taran Kumar>that in the military, when people ask me

494
00:31:11.525 --> 00:31:15.065
<v Taran Kumar>that how you people bind so well together, I say

495
00:31:15.525 --> 00:31:19.285
<v Taran Kumar>that we are all brothers from different

496
00:31:19.285 --> 00:31:23.125
<v Taran Kumar>mothers. Or sisters from another mister. They also say, yeah. That's

497
00:31:23.365 --> 00:31:27.160
<v Taran Kumar>Absolutely. Very, very powerful. I mean, I just whilst you're talking now, I

498
00:31:27.160 --> 00:31:30.680
<v Joanne Lockwood>was Googling away next to me. So you are

499
00:31:30.680 --> 00:31:34.440
<v Joanne Lockwood>operating at around 20,000 feet. Everest, as an

500
00:31:34.440 --> 00:31:38.145
<v Joanne Lockwood>example, is 29,000 feet, if I were to know. And base

501
00:31:38.145 --> 00:31:41.585
<v Joanne Lockwood>camp is about 17 a half 1000 feet at Everest. So you are

502
00:31:41.585 --> 00:31:45.425
<v Joanne Lockwood>operating 2 a half 1000 feet above the level of

503
00:31:45.425 --> 00:31:49.205
<v Joanne Lockwood>Everest base camp Mhmm. In a hostile battle environment,

504
00:31:49.505 --> 00:31:52.920
<v Joanne Lockwood>in the snow. This is not and in all in all these conditions,

505
00:31:54.500 --> 00:31:58.040
<v Joanne Lockwood>trying to live and survive. Yes. And there's no other alternative.

506
00:31:58.260 --> 00:32:01.940
<v Taran Kumar>You have to. And the most important thing is that

507
00:32:01.940 --> 00:32:05.735
<v Taran Kumar>when as a young commander, you

508
00:32:05.735 --> 00:32:09.495
<v Taran Kumar>have 3 soldiers who are looking up to you. They may be much

509
00:32:09.495 --> 00:32:12.475
<v Taran Kumar>more elder to you in age,

510
00:32:12.934 --> 00:32:15.995
<v Taran Kumar>but when it comes to the leadership,

511
00:32:17.260 --> 00:32:20.480
<v Taran Kumar>they are looking up to you. And that is where

512
00:32:21.420 --> 00:32:25.260
<v Taran Kumar>the test of time comes. And you have to rise like phoenix

513
00:32:25.260 --> 00:32:29.100
<v Taran Kumar>from the ashes. Means you give them whatever you

514
00:32:29.100 --> 00:32:32.845
<v Taran Kumar>can learn from them, but still they will look up to you.

515
00:32:32.845 --> 00:32:36.545
<v Taran Kumar>And if you're not there, they will feel lost. You're you're injured.

516
00:32:37.085 --> 00:32:40.925
<v Joanne Lockwood>As you said, you've got shrapnel lodged between your shoulder blades, your

517
00:32:40.925 --> 00:32:44.445
<v Joanne Lockwood>ribs, your heart. You've got something in your back. You're dripping blood. The

518
00:32:44.445 --> 00:32:48.240
<v Joanne Lockwood>blood's freezing, and you've got to get off the mountain. You've got to

519
00:32:48.240 --> 00:32:52.080
<v Joanne Lockwood>get down to a level before there's any chance of rescue. What's

520
00:32:52.080 --> 00:32:55.360
<v Joanne Lockwood>going through your mind? Are you how's your mind set at that point? Is it

521
00:32:55.360 --> 00:32:58.880
<v Joanne Lockwood>survival mode? Is it worry, panic? How are you

522
00:32:58.880 --> 00:33:02.255
<v Joanne Lockwood>coping mentally? One thing was very clear,

523
00:33:02.395 --> 00:33:06.015
<v Taran Kumar>Joanne, and that was that if I have lived so far,

524
00:33:06.875 --> 00:33:10.635
<v Taran Kumar>probably I will live another day. The only thing is that

525
00:33:10.635 --> 00:33:14.475
<v Taran Kumar>I was not too sure of the kind of internal injuries that were

526
00:33:14.475 --> 00:33:17.910
<v Taran Kumar>caused. What kind of things were happening inside? How

527
00:33:17.910 --> 00:33:21.750
<v Taran Kumar>far deep the damage was? Means what I'm telling

528
00:33:21.750 --> 00:33:25.450
<v Taran Kumar>you was something which I got to know when I was evacuated

529
00:33:25.990 --> 00:33:29.815
<v Taran Kumar>by an helicopter from the base camp. And when

530
00:33:29.815 --> 00:33:32.774
<v Taran Kumar>my x-ray was done, that is the time when the doctor told me that there

531
00:33:32.774 --> 00:33:36.534
<v Taran Kumar>is a splinter lodged between these places. And you were

532
00:33:36.534 --> 00:33:40.215
<v Taran Kumar>lucky. And it is just that right in the beginning, I've shared it

533
00:33:40.215 --> 00:33:43.255
<v Taran Kumar>with you. At that point in time, when the blood was oozing out and my

534
00:33:43.255 --> 00:33:46.960
<v Taran Kumar>body was aching, I was not too sure. I had pulled out

535
00:33:46.960 --> 00:33:50.640
<v Taran Kumar>these splinters and these metal pieces from my body, which were

536
00:33:50.640 --> 00:33:54.420
<v Taran Kumar>visible to me, but there were couple of them which were not.

537
00:33:54.800 --> 00:33:58.480
<v Taran Kumar>And I was not too sure how the damage was or how

538
00:33:58.480 --> 00:34:02.245
<v Taran Kumar>deep the internal injuries were and how fatal those were

539
00:34:02.465 --> 00:34:05.765
<v Taran Kumar>going to be. And yes, when you start losing

540
00:34:05.825 --> 00:34:09.045
<v Taran Kumar>blood at these altitudes where your

541
00:34:09.265 --> 00:34:13.050
<v Taran Kumar>heart in any case is pumping at a much faster

542
00:34:13.050 --> 00:34:16.650
<v Taran Kumar>rate because of the altitude effect. There is a

543
00:34:16.650 --> 00:34:20.430
<v Taran Kumar>certain thing that happens. So if you are not in your right senses,

544
00:34:20.489 --> 00:34:24.170
<v Taran Kumar>if you're not keeping yourself happy, gay, and probably

545
00:34:24.170 --> 00:34:27.875
<v Taran Kumar>in this kind of survival mode that I am going to sail through

546
00:34:27.875 --> 00:34:31.395
<v Taran Kumar>these difficult times. You'll realize that mostly

547
00:34:31.395 --> 00:34:35.235
<v Taran Kumar>people, they don't die of injuries. They more or less

548
00:34:35.235 --> 00:34:38.855
<v Taran Kumar>die of the shock effect. So I was aware of those things

549
00:34:41.360 --> 00:34:45.040
<v Taran Kumar>and I was trying to keep myself motivated. I was

550
00:34:45.040 --> 00:34:48.720
<v Taran Kumar>singing. I was humming something. I was doing all kinds

551
00:34:48.720 --> 00:34:52.560
<v Taran Kumar>of antics. Probably people were thinking that he's going through, he's

552
00:34:52.560 --> 00:34:56.094
<v Taran Kumar>hallucinating or something. But the only thing that was there in my mind

553
00:34:56.094 --> 00:34:59.714
<v Taran Kumar>was that will I be able to meet my parents?

554
00:34:59.934 --> 00:35:03.775
<v Taran Kumar>Will I be able to meet my fiance? Will I be able to

555
00:35:03.775 --> 00:35:07.615
<v Taran Kumar>live my life hereafter? You're in the helicopter. You finally feel a sense

556
00:35:07.615 --> 00:35:11.160
<v Joanne Lockwood>of safety and relief that you're you know, the helicopter

557
00:35:11.300 --> 00:35:14.820
<v Taran Kumar>came the next day. Because in the nighttime, in the

558
00:35:14.820 --> 00:35:18.500
<v Taran Kumar>glaciated terrain, there is no flying because everything is

559
00:35:18.500 --> 00:35:22.100
<v Taran Kumar>white. Yes. So it's only during the daytime when you can light a

560
00:35:22.100 --> 00:35:25.474
<v Taran Kumar>candle and they can see the smoke coming.

561
00:35:26.095 --> 00:35:29.395
<v Taran Kumar>And then they will be able to land. But in the nighttime, it's so difficult.

562
00:35:30.815 --> 00:35:34.175
<v Taran Kumar>So I had to sail through the night, and I

563
00:35:34.175 --> 00:35:37.310
<v Taran Kumar>got injected 2 injections of morphine.

564
00:35:38.570 --> 00:35:42.250
<v Taran Kumar>Otherwise, one injection is good enough to put you to sleep. They say that they

565
00:35:42.250 --> 00:35:46.010
<v Taran Kumar>generally give 2 a 2 to an elephant. So

566
00:35:46.010 --> 00:35:49.724
<v Taran Kumar>at that point in time, I was in such an heightened state of

567
00:35:49.724 --> 00:35:53.505
<v Taran Kumar>anxiety, or whatever that The adrenaline,

568
00:35:53.645 --> 00:35:57.444
<v Joanne Lockwood>your fight, flight. Was there. I was fighting.

569
00:35:57.444 --> 00:36:01.005
<v Taran Kumar>I mean, somewhere deep within, I was not letting myself go off to

570
00:36:01.005 --> 00:36:04.680
<v Taran Kumar>sleep or rest properly because I

571
00:36:04.680 --> 00:36:08.460
<v Taran Kumar>was fearing probably if I'll close my eyes, probably I'll close them forever.

572
00:36:09.320 --> 00:36:13.160
<v Taran Kumar>Maybe that fear was there at the back of my mind without knowing the

573
00:36:13.160 --> 00:36:16.700
<v Taran Kumar>impact that was happening. So I was fighting from inside

574
00:36:17.135 --> 00:36:20.494
<v Taran Kumar>not to get, and the second injection was given by the

575
00:36:20.494 --> 00:36:24.175
<v Taran Kumar>doctor when we reached the base camp. The first injection was

576
00:36:24.175 --> 00:36:27.775
<v Taran Kumar>given at the place where I came down. The second

577
00:36:27.775 --> 00:36:31.380
<v Taran Kumar>injection was given by the doctor at that place. And then he said that

578
00:36:32.240 --> 00:36:35.920
<v Taran Kumar>brother sleep because I am not supposed to give you the

579
00:36:35.920 --> 00:36:39.680
<v Taran Kumar>3rd injection. That could be fatal. So,

580
00:36:39.680 --> 00:36:43.220
<v Taran Kumar>but then this is how our human body and the human mind is.

581
00:36:43.840 --> 00:36:47.335
<v Taran Kumar>We behave very differently at times

582
00:36:47.335 --> 00:36:50.934
<v Taran Kumar>erratically. Or even if it makes some sense to us,

583
00:36:50.934 --> 00:36:54.295
<v Taran Kumar>others may not get that sense because what is going through us

584
00:36:54.295 --> 00:36:57.894
<v Taran Kumar>is happening in a split of a second. And we are trying

585
00:36:57.894 --> 00:37:01.619
<v Taran Kumar>to understand a lot of information, collate that information and

586
00:37:01.619 --> 00:37:04.980
<v Taran Kumar>try and understand that. And the survival instinct is at its

587
00:37:04.980 --> 00:37:08.740
<v Taran Kumar>peak. So you want to live another

588
00:37:08.740 --> 00:37:12.040
<v Taran Kumar>day and probably fight a successful

589
00:37:12.099 --> 00:37:15.765
<v Taran Kumar>battle another day. How long was the recovery? So you must have done some

590
00:37:15.765 --> 00:37:19.305
<v Joanne Lockwood>physiotherapy, some rehabilitation. You were Yes.

591
00:37:20.005 --> 00:37:23.845
<v Joanne Lockwood>In a bed for a while? Well, the moment I was taken to

592
00:37:23.845 --> 00:37:27.385
<v Taran Kumar>the hospital, there was a field hospital at the base camp.

593
00:37:27.630 --> 00:37:31.089
<v Taran Kumar>So the doctor said that we have to perform your surgeries here. Actually,

594
00:37:31.230 --> 00:37:34.910
<v Taran Kumar>these metal objects which are inside, they have the potential of

595
00:37:34.910 --> 00:37:38.690
<v Taran Kumar>spreading. So they don't want the infection spreading in the body

596
00:37:38.990 --> 00:37:42.495
<v Taran Kumar>because there is gunpowder. There is a lot of things which are there inside you,

597
00:37:42.575 --> 00:37:46.415
<v Taran Kumar>and they wanted to take out those metal, objects. And the other thing was

598
00:37:46.415 --> 00:37:50.035
<v Taran Kumar>that in high altitude area, Joanne,

599
00:37:51.295 --> 00:37:54.735
<v Taran Kumar>the recovery is very slow because there is lack of

600
00:37:54.735 --> 00:37:58.195
<v Taran Kumar>oxygen. So in the absence of oxygen,

601
00:37:58.400 --> 00:38:02.080
<v Taran Kumar>you'll find that what happened is that one injury was in the

602
00:38:02.080 --> 00:38:05.760
<v Taran Kumar>joint where my thumb and the rest of the four

603
00:38:05.760 --> 00:38:09.600
<v Taran Kumar>fingers where we actually have a grip, which helps us

604
00:38:09.600 --> 00:38:13.255
<v Taran Kumar>grip. So there, I had an injury where it had pierced

605
00:38:13.255 --> 00:38:17.095
<v Taran Kumar>through. So they were joking and telling me that now you'll not be requiring a

606
00:38:17.095 --> 00:38:20.555
<v Taran Kumar>cup and a saucer. You can drink your tea from this place itself.

607
00:38:21.095 --> 00:38:24.855
<v Taran Kumar>But another important aspect they told me was that they would not like to

608
00:38:24.855 --> 00:38:28.400
<v Taran Kumar>stitch this place. Because if they stitch this place, if

609
00:38:28.400 --> 00:38:32.240
<v Taran Kumar>they put, the stitches out here, then the movement

610
00:38:32.240 --> 00:38:35.839
<v Taran Kumar>of my thumb and the ability to grip will

611
00:38:35.839 --> 00:38:38.819
<v Taran Kumar>get restricted. I'll I'll may not be able to

612
00:38:39.705 --> 00:38:42.925
<v Taran Kumar>fire again very effectively, hold the weapon very effectively.

613
00:38:43.625 --> 00:38:46.845
<v Taran Kumar>And later on in life, because we are not going to be in army forever.

614
00:38:47.865 --> 00:38:51.465
<v Taran Kumar>So when we come out of army, it will also impede in our other

615
00:38:51.465 --> 00:38:55.200
<v Taran Kumar>activities. What they did was that from my thighs, there was

616
00:38:55.280 --> 00:38:58.960
<v Taran Kumar>skin grafting that was done at that altitude itself by the

617
00:38:58.960 --> 00:39:02.800
<v Taran Kumar>doctor, the surgeon. However, I was there for

618
00:39:02.800 --> 00:39:06.480
<v Taran Kumar>almost a month taking antibiotics to the tune

619
00:39:06.480 --> 00:39:10.195
<v Taran Kumar>of almost, 8 injections

620
00:39:10.415 --> 00:39:14.095
<v Taran Kumar>every day, and they were painful. And they were

621
00:39:14.095 --> 00:39:17.935
<v Taran Kumar>given to us through that intravenous. So when you were sleeping and

622
00:39:17.935 --> 00:39:21.775
<v Taran Kumar>when somebody would be injecting that intravenous, no. So it was, like,

623
00:39:21.775 --> 00:39:25.200
<v Taran Kumar>almost cold. So it was such a painful thing, no, that

624
00:39:25.200 --> 00:39:28.960
<v Taran Kumar>cold injection getting into your bloodstream that

625
00:39:28.960 --> 00:39:32.320
<v Taran Kumar>you'll get up. But the important thing was that after 1

626
00:39:32.320 --> 00:39:36.080
<v Taran Kumar>month, doctor told me that either you're going to live with this

627
00:39:36.080 --> 00:39:39.925
<v Taran Kumar>injury forever or some miracle is going to happen.

628
00:39:39.925 --> 00:39:43.065
<v Taran Kumar>So I requested him. I said that I've already spent considerable

629
00:39:43.365 --> 00:39:46.905
<v Taran Kumar>time at this altitude. And I think now I'm

630
00:39:47.125 --> 00:39:50.965
<v Taran Kumar>fit to travel. So how about discharging me

631
00:39:50.965 --> 00:39:54.560
<v Taran Kumar>and let me go and get back to the normal playing fields

632
00:39:54.780 --> 00:39:58.460
<v Taran Kumar>and probably some recovery would happen? He said, yes. That's a

633
00:39:58.460 --> 00:40:02.300
<v Taran Kumar>good idea. And they recommended my discharge. Although the level

634
00:40:02.300 --> 00:40:05.920
<v Taran Kumar>of recuperation that the injuries have done was very minimal.

635
00:40:06.935 --> 00:40:10.775
<v Taran Kumar>But against all advice, they said that probably that is the only best

636
00:40:10.775 --> 00:40:14.375
<v Taran Kumar>option available, and you won't believe it. Within

637
00:40:14.375 --> 00:40:18.055
<v Taran Kumar>25 days down below, most of my injuries got healed. And

638
00:40:18.055 --> 00:40:21.655
<v Taran Kumar>today, people only look at the scar, and they feel that what is

639
00:40:21.655 --> 00:40:25.320
<v Taran Kumar>this nasty scar that you have at the

640
00:40:25.320 --> 00:40:28.220
<v Taran Kumar>base of your thumb between the joints that plays?

641
00:40:29.160 --> 00:40:32.599
<v Taran Kumar>But as you can see, and as you can, my hands are

642
00:40:32.599 --> 00:40:36.215
<v Taran Kumar>perfectly fine. And I can hold the weapon. I can

643
00:40:36.215 --> 00:40:39.975
<v Taran Kumar>fire. I can throttle somebody. I can do whatever I can

644
00:40:39.975 --> 00:40:43.815
<v Taran Kumar>do. The steering of a wheel, I can catch hold

645
00:40:43.815 --> 00:40:47.495
<v Taran Kumar>of a stick. Otherwise, all these activities would have got

646
00:40:47.495 --> 00:40:51.299
<v Taran Kumar>badly impacted. Eventually, you you left the

647
00:40:51.299 --> 00:40:54.819
<v Joanne Lockwood>army, the forces, and now you're working with businesses and

648
00:40:54.819 --> 00:40:58.260
<v Joanne Lockwood>using your prior battlefield and army and

649
00:40:58.260 --> 00:41:02.020
<v Joanne Lockwood>service career to sort of influence how you work in the business

650
00:41:02.020 --> 00:41:05.625
<v Joanne Lockwood>world. Is that right? Yes. What happened is when I

651
00:41:05.625 --> 00:41:09.465
<v Taran Kumar>was trying to find my own sweet spot in

652
00:41:09.465 --> 00:41:13.145
<v Taran Kumar>this corporate world, there was a lot of learning that had come out

653
00:41:13.145 --> 00:41:16.505
<v Taran Kumar>with. Now the most difficult part for any

654
00:41:16.505 --> 00:41:20.030
<v Taran Kumar>military man is how it is relevant to the

655
00:41:20.030 --> 00:41:23.730
<v Taran Kumar>corporate world. I was also grappling with the same thing

656
00:41:23.950 --> 00:41:26.690
<v Taran Kumar>because in the military, everything is pretty much understandable.

657
00:41:27.950 --> 00:41:31.710
<v Taran Kumar>But in the corporate world, what I've seen is that people, they struggle to

658
00:41:31.710 --> 00:41:35.234
<v Taran Kumar>understand that. How can I make use of this

659
00:41:35.234 --> 00:41:38.994
<v Taran Kumar>military man? What can I give

660
00:41:38.994 --> 00:41:42.694
<v Taran Kumar>him? And most of us, we end up doing no as a security consultant,

661
00:41:43.155 --> 00:41:46.994
<v Taran Kumar>close protection, this, that, but I can be used in

662
00:41:46.994 --> 00:41:50.640
<v Taran Kumar>so many ways. You know, the biggest challenge that

663
00:41:50.640 --> 00:41:54.160
<v Taran Kumar>corporates have is that they do not have a

664
00:41:54.160 --> 00:41:56.660
<v Taran Kumar>culture of trust and teamwork.

665
00:41:58.080 --> 00:42:00.500
<v Taran Kumar>I have seen that at very close quarters.

666
00:42:02.005 --> 00:42:05.845
<v Taran Kumar>Everybody who's working out there, they want to

667
00:42:05.845 --> 00:42:09.605
<v Taran Kumar>get over each other. They will not hesitate by pulling the

668
00:42:09.605 --> 00:42:13.285
<v Taran Kumar>rug under their colleague's carpet. They can stab

669
00:42:13.285 --> 00:42:17.065
<v Taran Kumar>somebody in their back. They can do almost everything unthinkable,

670
00:42:17.950 --> 00:42:21.630
<v Taran Kumar>which otherwise people won't do just to progress themselves in

671
00:42:21.630 --> 00:42:24.850
<v Taran Kumar>their civilian career or in their organization.

672
00:42:26.510 --> 00:42:30.270
<v Taran Kumar>Because one man's meat is another man's poison. There are very limited

673
00:42:30.270 --> 00:42:34.055
<v Taran Kumar>vacancies. There are very limited space. And hence the only way you can do

674
00:42:34.055 --> 00:42:37.734
<v Taran Kumar>it is not by projecting yourself in the

675
00:42:37.734 --> 00:42:41.434
<v Taran Kumar>right light, but by hook or by crook.

676
00:42:41.815 --> 00:42:45.434
<v Taran Kumar>So you will not hesitate by taking someone else's credit.

677
00:42:46.100 --> 00:42:49.220
<v Taran Kumar>Someone has put in the hard work, but in the end, you'll show it as

678
00:42:49.220 --> 00:42:53.060
<v Taran Kumar>your own. You'll do all those nasty things. And then

679
00:42:53.060 --> 00:42:56.820
<v Taran Kumar>your organization is saying that we would like to be a

680
00:42:56.820 --> 00:43:00.414
<v Taran Kumar>fortune 500 or a fortune 100 company. How

681
00:43:00.414 --> 00:43:04.174
<v Taran Kumar>can you be that with this kind of a work

682
00:43:04.174 --> 00:43:07.375
<v Taran Kumar>culture? And you you use the word culture there, and that that's it comes down

683
00:43:07.375 --> 00:43:11.075
<v Joanne Lockwood>to that as well where we often, in a diverse

684
00:43:11.295 --> 00:43:15.119
<v Joanne Lockwood>group of people, we tend to be, as you were saying, pulling in

685
00:43:15.119 --> 00:43:18.960
<v Joanne Lockwood>different directions where your background in the battlefield is

686
00:43:18.960 --> 00:43:22.560
<v Joanne Lockwood>you're pulling together for one common purpose, to stay alive Yes.

687
00:43:22.800 --> 00:43:26.585
<v Joanne Lockwood>To achieve the objective or whatever it is. And we lose that in

688
00:43:26.585 --> 00:43:29.565
<v Joanne Lockwood>the civilian world where we're we bring our own

689
00:43:30.345 --> 00:43:33.625
<v Joanne Lockwood>our own needs into the room, if you like, rather than the collective need. In

690
00:43:33.625 --> 00:43:37.165
<v Taran Kumar>the corporate world, what happens is that there is a

691
00:43:37.910 --> 00:43:41.610
<v Taran Kumar>common goal. In the military also, there is a common goal.

692
00:43:41.830 --> 00:43:45.590
<v Taran Kumar>Unfortunately, in the military, I'm aware of what

693
00:43:45.590 --> 00:43:49.270
<v Taran Kumar>my, when I was a platoon commander, I knew what my commanding

694
00:43:49.270 --> 00:43:52.775
<v Taran Kumar>officer's goal was. In the corporate world, many a

695
00:43:53.075 --> 00:43:56.515
<v Taran Kumar>times, the production department doesn't know what challenges the sales

696
00:43:56.515 --> 00:43:59.815
<v Taran Kumar>department is having. In corporate world, many a times,

697
00:43:59.875 --> 00:44:03.635
<v Taran Kumar>the corporate vision is not passed down to

698
00:44:03.635 --> 00:44:07.040
<v Taran Kumar>the lowest player in the

699
00:44:07.980 --> 00:44:11.820
<v Taran Kumar>food chain of that corporate organization. And that is

700
00:44:11.820 --> 00:44:15.580
<v Taran Kumar>where the disconnect happens. Because you're only talking in

701
00:44:15.580 --> 00:44:18.965
<v Taran Kumar>your own comfortable groups where you feel you're

702
00:44:18.965 --> 00:44:22.485
<v Taran Kumar>relevant. But how do you percolate your

703
00:44:22.485 --> 00:44:26.105
<v Taran Kumar>message down to the people? How do you give them your vision

704
00:44:26.325 --> 00:44:29.765
<v Taran Kumar>where your company is going to be in next coming

705
00:44:29.765 --> 00:44:33.600
<v Taran Kumar>years? How do you tell people that this is what you

706
00:44:33.600 --> 00:44:37.359
<v Taran Kumar>are planning for them? There is no such communication that

707
00:44:37.359 --> 00:44:40.820
<v Taran Kumar>is happening. You are supposed to be coming there,

708
00:44:41.359 --> 00:44:44.945
<v Taran Kumar>spending your time, adding to the profitability

709
00:44:45.245 --> 00:44:48.545
<v Taran Kumar>of the company. That is your only goal.

710
00:44:49.485 --> 00:44:53.245
<v Taran Kumar>If you are not adding profitability to the company, you do not

711
00:44:53.245 --> 00:44:57.025
<v Taran Kumar>exist in their scheme of things. There are so many organizations

712
00:44:57.565 --> 00:45:01.300
<v Taran Kumar>which are I call them as, nonrevenue

713
00:45:01.520 --> 00:45:05.060
<v Taran Kumar>generating. They are the ones which are eating revenues,

714
00:45:05.760 --> 00:45:09.360
<v Taran Kumar>but they are so important for the growth of that organization. For example,

715
00:45:09.360 --> 00:45:12.555
<v Taran Kumar>let's take, HR, finance,

716
00:45:13.415 --> 00:45:17.255
<v Taran Kumar>security, but then you are

717
00:45:17.255 --> 00:45:21.095
<v Taran Kumar>not giving them their due. Over a period of time, people

718
00:45:21.095 --> 00:45:24.940
<v Taran Kumar>have started exerting themselves, and what was important was that how

719
00:45:24.940 --> 00:45:28.540
<v Taran Kumar>do you build an inclusive structure? You cannot say that

720
00:45:28.540 --> 00:45:32.300
<v Taran Kumar>they sit in the office, you know, we are the ones going out. It

721
00:45:32.300 --> 00:45:34.880
<v Taran Kumar>is not only about revenues, although somehow,

722
00:45:36.220 --> 00:45:40.035
<v Taran Kumar>it is a fallacy that most of the organizations, they only give

723
00:45:40.914 --> 00:45:44.275
<v Taran Kumar>lot of credence, lot of support to

724
00:45:44.275 --> 00:45:47.335
<v Taran Kumar>the verticals, which are generating revenues.

725
00:45:48.194 --> 00:45:51.954
<v Taran Kumar>I understand that revenue is the sole

726
00:45:51.954 --> 00:45:55.474
<v Taran Kumar>purpose or is very important in their entire scheme of

727
00:45:55.474 --> 00:45:58.970
<v Taran Kumar>things. But then there are other organizations who can

728
00:45:58.970 --> 00:46:02.270
<v Taran Kumar>equally help by reducing expenditure

729
00:46:04.010 --> 00:46:07.850
<v Taran Kumar>because they are the ones who are eating into expenditure. So there is one

730
00:46:07.850 --> 00:46:11.595
<v Taran Kumar>one person who is feeding everybody, but then other people, they have to also

731
00:46:11.595 --> 00:46:15.195
<v Taran Kumar>reduce their appetite. So if they can reduce their

732
00:46:15.195 --> 00:46:18.415
<v Taran Kumar>appetite, that also adds to

733
00:46:18.875 --> 00:46:22.560
<v Taran Kumar>revenue generation. How about doing that? So

734
00:46:22.560 --> 00:46:26.320
<v Taran Kumar>people don't understand that they can also look at revenue

735
00:46:26.320 --> 00:46:29.460
<v Taran Kumar>generation by inculcating technology,

736
00:46:30.000 --> 00:46:33.780
<v Taran Kumar>by using lot of things which are already

737
00:46:33.840 --> 00:46:37.455
<v Taran Kumar>existing rather than getting people from outside. Why don't you promote

738
00:46:37.455 --> 00:46:41.295
<v Taran Kumar>people from your own organization? Why are you not taking action in the right

739
00:46:41.295 --> 00:46:45.055
<v Taran Kumar>time frame before it's too late? Because once a

740
00:46:45.055 --> 00:46:48.355
<v Taran Kumar>person is gone, now your 6 month cycle is going to build.

741
00:46:48.590 --> 00:46:52.030
<v Taran Kumar>And within those 6 months, you will be losing a lot of revenue. There'll be

742
00:46:52.030 --> 00:46:55.790
<v Taran Kumar>a lot of pressure on other people. And in the bargain, they will also be

743
00:46:55.790 --> 00:46:59.470
<v Taran Kumar>leaving or quitting the jobs because they cannot handle that

744
00:46:59.470 --> 00:47:03.150
<v Taran Kumar>pressure. So if you had acted in the right time

745
00:47:03.150 --> 00:47:06.775
<v Taran Kumar>space, and that is so important, but then organizations,

746
00:47:07.075 --> 00:47:10.694
<v Taran Kumar>they don't look at it in that metrics. Their

747
00:47:10.914 --> 00:47:14.375
<v Taran Kumar>entire focus is on I should be

748
00:47:14.674 --> 00:47:18.434
<v Taran Kumar>generating more profitability. Profitability is important,

749
00:47:18.434 --> 00:47:22.230
<v Taran Kumar>but then there are n number of ways where you can reduce your expenses,

750
00:47:22.230 --> 00:47:25.990
<v Taran Kumar>and that also adds to your profitability. Yeah. I think it it's

751
00:47:25.990 --> 00:47:29.210
<v Joanne Lockwood>using a sporting analogy. You know, if you look at think of football,

752
00:47:29.990 --> 00:47:33.765
<v Joanne Lockwood>the person who scores the goal is not the best person to save the

753
00:47:33.765 --> 00:47:37.224
<v Joanne Lockwood>goal, to take the corners, to do the throw ins. And Yes.

754
00:47:37.765 --> 00:47:41.605
<v Joanne Lockwood>It's all about valuing people equally for for their

755
00:47:41.605 --> 00:47:45.285
<v Joanne Lockwood>skills that they bring to the party and not saying, well, I'm more important because

756
00:47:45.285 --> 00:47:49.010
<v Joanne Lockwood>I make something. Why more more important because I design

757
00:47:49.010 --> 00:47:52.850
<v Joanne Lockwood>something or I clean something up? It Yes. Like, you know,

758
00:47:52.850 --> 00:47:56.450
<v Taran Kumar>like, the example that you gave. In a football, striker is not very

759
00:47:56.450 --> 00:48:00.165
<v Taran Kumar>important. The team is important. Mhmm.

760
00:48:00.165 --> 00:48:03.925
<v Taran Kumar>If striker is not able to score, but your defense

761
00:48:03.925 --> 00:48:07.625
<v Taran Kumar>is not good, then you will end up getting lot of goals.

762
00:48:08.565 --> 00:48:12.279
<v Taran Kumar>And if the your opponent defense is good, how good

763
00:48:12.279 --> 00:48:15.559
<v Taran Kumar>your striker may be. If they are not letting him score goals, then you are

764
00:48:15.559 --> 00:48:19.319
<v Taran Kumar>on the losing end. So corporate must also understand

765
00:48:19.319 --> 00:48:23.079
<v Taran Kumar>that we are not alone in

766
00:48:23.079 --> 00:48:26.615
<v Taran Kumar>this organizational setup. We are working in a

767
00:48:26.615 --> 00:48:30.215
<v Taran Kumar>collaborative environment where every person

768
00:48:30.215 --> 00:48:33.435
<v Taran Kumar>is like a thing on a chessboard.

769
00:48:33.975 --> 00:48:37.735
<v Taran Kumar>You should know, you know, on the chessboard, what happens when

770
00:48:37.735 --> 00:48:41.309
<v Taran Kumar>you play the soldier, the soldier can go to the other end, and

771
00:48:41.309 --> 00:48:44.770
<v Taran Kumar>they can make the queen come alive. So that is the role

772
00:48:45.069 --> 00:48:48.750
<v Taran Kumar>these soldiers are playing. So if you use

773
00:48:48.750 --> 00:48:52.349
<v Taran Kumar>them appropriately, you can be in a very strong

774
00:48:52.349 --> 00:48:55.985
<v Taran Kumar>position over a period of time. So you have to

775
00:48:55.985 --> 00:48:59.525
<v Taran Kumar>shift your focus only from profitability to developing

776
00:48:59.665 --> 00:49:03.425
<v Taran Kumar>teams, developing a culture of fostering a

777
00:49:03.425 --> 00:49:06.885
<v Taran Kumar>culture of inclusivity from all ends

778
00:49:07.185 --> 00:49:10.900
<v Taran Kumar>so that people, they feel partnering in

779
00:49:10.900 --> 00:49:14.680
<v Taran Kumar>the growth of an organization and not feeling that when it comes to

780
00:49:15.060 --> 00:49:18.660
<v Taran Kumar>acknowledging their support in the organizational growth, they

781
00:49:18.660 --> 00:49:22.180
<v Taran Kumar>don't even get a mention. You mentioned chess and the soldier at the

782
00:49:22.180 --> 00:49:25.240
<v Joanne Lockwood>pawn as a piece. Some of it is about having the belief

783
00:49:26.474 --> 00:49:30.095
<v Joanne Lockwood>that you can become a queen one day. You're not sat on that

784
00:49:30.315 --> 00:49:33.994
<v Joanne Lockwood>back row. Everyone's jumping over the toy of you, running around the

785
00:49:33.994 --> 00:49:37.295
<v Joanne Lockwood>board. You know that if you put in the hard work,

786
00:49:37.730 --> 00:49:41.490
<v Joanne Lockwood>put in the focus that you can achieve, that's sometimes what holds us

787
00:49:41.490 --> 00:49:44.630
<v Joanne Lockwood>back. Isn't it? Jean, during pandemic,

788
00:49:45.970 --> 00:49:49.589
<v Taran Kumar>I happened to give a talk to a big multinational company.

789
00:49:50.365 --> 00:49:53.105
<v Taran Kumar>And my essence of talk was security

790
00:49:54.205 --> 00:49:57.885
<v Taran Kumar>is a game changer. Because when everything closed, the only

791
00:49:57.885 --> 00:50:00.865
<v Taran Kumar>people holding the fort were the security guys.

792
00:50:01.885 --> 00:50:05.580
<v Taran Kumar>Because your assets need to be protected. People

793
00:50:05.580 --> 00:50:08.800
<v Taran Kumar>stopped coming to offices. People stopped coming to their

794
00:50:09.340 --> 00:50:12.960
<v Taran Kumar>huge those workspaces. No? 40,000

795
00:50:13.180 --> 00:50:16.780
<v Taran Kumar>square feet of space. It's all lying idle. And then it remained

796
00:50:16.780 --> 00:50:20.265
<v Taran Kumar>idle for almost a year plus, 18 months

797
00:50:20.424 --> 00:50:24.204
<v Taran Kumar>because there was a culture of work from home. And then the discussion

798
00:50:24.265 --> 00:50:28.105
<v Taran Kumar>started on whether we should continue with work from home or to do it. And

799
00:50:28.105 --> 00:50:31.545
<v Taran Kumar>so security people were working there. So I said

800
00:50:31.545 --> 00:50:35.080
<v Taran Kumar>that who's the first person when a visitor comes to

801
00:50:35.080 --> 00:50:38.540
<v Taran Kumar>any premises? Who's the first person that

802
00:50:39.000 --> 00:50:42.680
<v Taran Kumar>he engages with? So the VP,

803
00:50:42.680 --> 00:50:45.645
<v Taran Kumar>everybody said security. I said then

804
00:50:46.365 --> 00:50:50.125
<v Taran Kumar>when he's lost in the lobby, whom does he reach out to? They

805
00:50:50.125 --> 00:50:53.805
<v Taran Kumar>said security. I said, when he wants to get on a

806
00:50:53.805 --> 00:50:57.105
<v Taran Kumar>floor, whom does he reach out to? Security. When he's

807
00:50:57.645 --> 00:51:00.785
<v Taran Kumar>leaving the place, whom does he reach out to? Security.

808
00:51:01.250 --> 00:51:05.030
<v Taran Kumar>So security happens to be the first and the last point of

809
00:51:05.490 --> 00:51:09.170
<v Taran Kumar>contact with the visitor in a premise. And you are

810
00:51:09.170 --> 00:51:13.010
<v Taran Kumar>saying that security is not integral to your business

811
00:51:13.010 --> 00:51:16.069
<v Taran Kumar>continuity. Please rewrite your books.

812
00:51:17.145 --> 00:51:20.765
<v Taran Kumar>You go to Disneyland. Security is not just doing security.

813
00:51:22.585 --> 00:51:25.965
<v Taran Kumar>They're also acting as guides. They're also acting as navigating

814
00:51:26.105 --> 00:51:29.645
<v Taran Kumar>people where to go. They're also acting as information

815
00:51:29.705 --> 00:51:33.280
<v Taran Kumar>booth, walking information booth. People come and ask

816
00:51:33.280 --> 00:51:37.080
<v Taran Kumar>them, can you help me? I want to go this place. He'll say yes. Here's

817
00:51:37.200 --> 00:51:40.579
<v Taran Kumar>you have to go. So you cannot

818
00:51:41.599 --> 00:51:45.039
<v Taran Kumar>help them. Now imagine if that security person turns around and

819
00:51:45.039 --> 00:51:48.565
<v Taran Kumar>says, I'm supposed to be standing here. I'm not supposed to give you any

820
00:51:48.565 --> 00:51:51.545
<v Taran Kumar>information. Where do you get additional people from?

821
00:51:52.565 --> 00:51:56.085
<v Taran Kumar>You go to certain places, you'll find that security is doubling up,

822
00:51:56.085 --> 00:51:58.825
<v Taran Kumar>tripling up as multiple

823
00:52:01.010 --> 00:52:04.710
<v Taran Kumar>information, reception, everything means they are not sitting behind the reception,

824
00:52:05.090 --> 00:52:08.070
<v Taran Kumar>but they are doing almost everything that is to facilitate

825
00:52:08.770 --> 00:52:12.465
<v Taran Kumar>the work culture in that particular setup. And that

826
00:52:12.465 --> 00:52:16.165
<v Taran Kumar>is so important. Why can't we do it with other

827
00:52:16.465 --> 00:52:20.085
<v Taran Kumar>back of the house organizations or verticals?

828
00:52:20.305 --> 00:52:23.525
<v Taran Kumar>We can do with them also. We have to make them relevant

829
00:52:23.920 --> 00:52:27.760
<v Taran Kumar>into the whole scheme of things. We can't just neglect them.

830
00:52:27.760 --> 00:52:31.380
<v Taran Kumar>No, you're only supposed to do the bookkeeping of accounts. No,

831
00:52:32.000 --> 00:52:35.700
<v Taran Kumar>they can give you some valuable inputs about how finances

832
00:52:35.920 --> 00:52:39.685
<v Taran Kumar>should be held, how you are using your finances, how you have

833
00:52:39.685 --> 00:52:43.445
<v Taran Kumar>used it in the last quarter. What has been the progress

834
00:52:43.445 --> 00:52:46.425
<v Taran Kumar>in previous 5 years, how you can

835
00:52:47.125 --> 00:52:50.485
<v Taran Kumar>leverage that information to grow your business this

836
00:52:50.485 --> 00:52:53.910
<v Taran Kumar>year. This is the time when we grow business.

837
00:52:54.130 --> 00:52:57.970
<v Taran Kumar>This is the time we start developing our business because they have

838
00:52:57.970 --> 00:53:01.190
<v Taran Kumar>all the data that this is how the sales

839
00:53:01.570 --> 00:53:05.030
<v Taran Kumar>started increasing. And if you start deriving those datas

840
00:53:05.890 --> 00:53:09.734
<v Taran Kumar>and not letting it stay with the sales team or the product

841
00:53:09.734 --> 00:53:13.175
<v Taran Kumar>team. In fact, once during one such visit to a

842
00:53:13.175 --> 00:53:16.075
<v Taran Kumar>manufacturing facility, I realized that

843
00:53:17.095 --> 00:53:20.715
<v Taran Kumar>another good example that I'm sharing with you. The sales team had the capacity

844
00:53:20.775 --> 00:53:24.310
<v Taran Kumar>of selling x amount of products in a

845
00:53:24.310 --> 00:53:27.770
<v Taran Kumar>day and x amount of products in a month.

846
00:53:29.030 --> 00:53:32.710
<v Taran Kumar>However, Joan, they

847
00:53:32.710 --> 00:53:36.089
<v Taran Kumar>were not able to sell the same kind of thing

848
00:53:37.925 --> 00:53:41.365
<v Taran Kumar>over a period of time. So what happened

849
00:53:41.365 --> 00:53:44.965
<v Taran Kumar>is I can so at that

850
00:53:44.965 --> 00:53:48.645
<v Taran Kumar>particular place, what I realized was that the sales team had the ability

851
00:53:48.645 --> 00:53:52.280
<v Taran Kumar>to sell particular quantity of items in a month

852
00:53:52.420 --> 00:53:55.940
<v Taran Kumar>on a daily basis. And the production team had the ability

853
00:53:55.940 --> 00:53:59.540
<v Taran Kumar>to produce certain similar kind of items in a

854
00:53:59.540 --> 00:54:02.920
<v Taran Kumar>month. Now the beauty of this entire exercise

855
00:54:03.060 --> 00:54:06.405
<v Taran Kumar>was that the production manager or the project manager

856
00:54:06.545 --> 00:54:10.244
<v Taran Kumar>became a bit more enthusiastic and he started

857
00:54:10.464 --> 00:54:14.305
<v Taran Kumar>producing things in overdrive. Much beyond

858
00:54:14.305 --> 00:54:17.905
<v Taran Kumar>the capacity of the sales team to sell, although he was doing a

859
00:54:17.905 --> 00:54:21.690
<v Taran Kumar>great thing by increasing the productivity, but in the

860
00:54:21.690 --> 00:54:24.670
<v Taran Kumar>bargain, instead of making more revenues,

861
00:54:25.210 --> 00:54:28.670
<v Taran Kumar>company was investing more in their warehousing

862
00:54:28.810 --> 00:54:32.570
<v Taran Kumar>because they had to now stack these items somewhere. So it was

863
00:54:32.570 --> 00:54:35.945
<v Taran Kumar>incurring losses for the company. And this

864
00:54:35.945 --> 00:54:39.705
<v Taran Kumar>particular thing of exuberance on behalf of this production

865
00:54:39.705 --> 00:54:43.405
<v Taran Kumar>team was actually leading company to disaster.

866
00:54:45.065 --> 00:54:48.810
<v Taran Kumar>So when we were having this interaction, I said that, look, you

867
00:54:48.810 --> 00:54:52.650
<v Taran Kumar>have to understand. And that is where the interaction between

868
00:54:52.650 --> 00:54:56.090
<v Taran Kumar>these two teams is very important. Similarly, some

869
00:54:56.090 --> 00:54:59.850
<v Taran Kumar>places, a production team creates a

870
00:54:59.850 --> 00:55:03.555
<v Taran Kumar>product. The sales team gets the first hand

871
00:55:03.555 --> 00:55:07.315
<v Taran Kumar>feedback from the consumers, but the production team doesn't listen

872
00:55:07.315 --> 00:55:11.095
<v Taran Kumar>to that feedback. So they are busy creating something unique,

873
00:55:11.475 --> 00:55:15.235
<v Taran Kumar>which is not required by the sales team to sell in the first

874
00:55:15.235 --> 00:55:18.809
<v Taran Kumar>go. And the feedback of the sales team is not being listened to by

875
00:55:18.809 --> 00:55:22.650
<v Taran Kumar>them. Hence, there is a big gap that is existing. And because

876
00:55:22.650 --> 00:55:26.410
<v Taran Kumar>of this big gap, what is happening? You have an overhang of

877
00:55:26.410 --> 00:55:30.170
<v Taran Kumar>inventory. So production team is saying that sales is unable to sell

878
00:55:30.170 --> 00:55:34.005
<v Taran Kumar>this beautiful product that we have created. But, friend, nobody

879
00:55:34.005 --> 00:55:37.765
<v Taran Kumar>wants this product. Please listen to the voice of the customer. These are the

880
00:55:37.765 --> 00:55:41.365
<v Taran Kumar>kind of things that and, you know, why I talk about this

881
00:55:41.365 --> 00:55:44.960
<v Taran Kumar>battlefield to boardroom things is because there are 2

882
00:55:44.960 --> 00:55:48.720
<v Taran Kumar>things, 2 aspects that I do when I'm leading my men

883
00:55:48.720 --> 00:55:51.619
<v Taran Kumar>into battle. 1 is that I give them orders.

884
00:55:52.559 --> 00:55:56.099
<v Taran Kumar>Orders are very formal instructions I give them.

885
00:55:56.395 --> 00:56:00.075
<v Taran Kumar>But before we get into the battle, there is

886
00:56:00.075 --> 00:56:02.815
<v Taran Kumar>something called as briefing, which is very much informal.

887
00:56:03.835 --> 00:56:07.455
<v Taran Kumar>And during the briefing time, my order group people

888
00:56:07.595 --> 00:56:10.980
<v Taran Kumar>and the key personals who are supposed to be

889
00:56:11.140 --> 00:56:14.840
<v Taran Kumar>handling their teams. They're all part of that particular discussion,

890
00:56:15.380 --> 00:56:18.359
<v Taran Kumar>and they are free to challenge

891
00:56:19.140 --> 00:56:22.500
<v Taran Kumar>the plan that has been made. And why do we do

892
00:56:22.500 --> 00:56:26.135
<v Taran Kumar>it? We do it because none of us

893
00:56:26.135 --> 00:56:29.975
<v Taran Kumar>as commanding officer or as leaders want to have blood of

894
00:56:29.975 --> 00:56:33.755
<v Taran Kumar>our own soldiers on our hands. So we have to take that

895
00:56:33.975 --> 00:56:37.815
<v Taran Kumar>tough call. So we give them that opportunity, that find fault in my

896
00:56:37.815 --> 00:56:41.430
<v Taran Kumar>plan. And as a team, let's resolve it out

897
00:56:41.430 --> 00:56:45.190
<v Taran Kumar>here itself. We are not going to leave it to that we will start

898
00:56:45.190 --> 00:56:48.870
<v Taran Kumar>doing it. But the kind of iteration that we do on that

899
00:56:48.870 --> 00:56:52.330
<v Taran Kumar>plan while having this kind of an informal discussion,

900
00:56:52.710 --> 00:56:56.444
<v Taran Kumar>one thing I realized on the very first contact with the enemy,

901
00:56:56.444 --> 00:56:59.964
<v Taran Kumar>Joanne, the best laid out plan goes for a

902
00:56:59.964 --> 00:57:03.565
<v Taran Kumar>6. It's pretty true. But

903
00:57:03.565 --> 00:57:07.360
<v Taran Kumar>how hard you have worked? You work on n

904
00:57:07.360 --> 00:57:11.200
<v Taran Kumar>number of contingencies. You work on n plus one contingencies, and

905
00:57:11.200 --> 00:57:14.960
<v Taran Kumar>then you realize that it is n plus 1 plus 1 that now

906
00:57:14.960 --> 00:57:18.400
<v Taran Kumar>you're forced to look into. So how do you come out of

907
00:57:18.400 --> 00:57:21.565
<v Taran Kumar>that sticky situation? You come out of that sticky situation

908
00:57:21.945 --> 00:57:25.545
<v Taran Kumar>because you have taken a deep dive into

909
00:57:25.545 --> 00:57:29.305
<v Taran Kumar>it. You know, and as a commander on ground,

910
00:57:29.305 --> 00:57:32.460
<v Taran Kumar>now you are well aware of the kind of

911
00:57:32.940 --> 00:57:36.700
<v Taran Kumar>decisions that you are supposed to make. And in the battlefield, we

912
00:57:36.700 --> 00:57:40.460
<v Taran Kumar>are operating in time and space zone. So I am supposed

913
00:57:40.460 --> 00:57:44.080
<v Taran Kumar>to take a decision which is much faster than

914
00:57:44.140 --> 00:57:47.815
<v Taran Kumar>my adversaries' ability to respond. So if I

915
00:57:47.815 --> 00:57:51.575
<v Taran Kumar>do that, I happen to be the winner. And that

916
00:57:51.655 --> 00:57:55.255
<v Joanne Lockwood>that's the key, isn't it? Because in the same way that your plan doesn't

917
00:57:55.255 --> 00:57:59.095
<v Joanne Lockwood>survive first contact, the enemy's plan doesn't survive first contact.

918
00:57:59.095 --> 00:58:02.730
<v Joanne Lockwood>So it's how you adapt, how you change, and how

919
00:58:02.730 --> 00:58:06.570
<v Joanne Lockwood>you interpret that that change that wins the day, isn't it? Exactly what

920
00:58:06.570 --> 00:58:10.170
<v Joanne Lockwood>you're saying there. Absolutely. Adaptability. And in the

921
00:58:10.170 --> 00:58:13.870
<v Taran Kumar>corporate world because most of the corporate world is taking the terminologies

922
00:58:14.170 --> 00:58:17.984
<v Taran Kumar>from the military sense. Like, they talk

923
00:58:17.984 --> 00:58:21.825
<v Taran Kumar>about, I want to grab this much of market share. Now grab is

924
00:58:21.825 --> 00:58:25.665
<v Taran Kumar>a military word. I want to penetrate into this region. Penetrate is

925
00:58:25.665 --> 00:58:29.505
<v Taran Kumar>a military word. So they are always using the

926
00:58:29.505 --> 00:58:33.059
<v Taran Kumar>jargons which are more or less taken from the

927
00:58:33.059 --> 00:58:36.900
<v Taran Kumar>military way of life. And when you're doing it, you must

928
00:58:36.900 --> 00:58:40.660
<v Taran Kumar>understand that how well you have planned. If you're only looking at

929
00:58:40.660 --> 00:58:44.420
<v Taran Kumar>one particular aspect and that happens to be the profitability, then

930
00:58:44.420 --> 00:58:47.995
<v Taran Kumar>you will lose sight with other important aspects,

931
00:58:47.995 --> 00:58:51.835
<v Taran Kumar>which can help you bail out of a sticky situation. And

932
00:58:51.835 --> 00:58:55.435
<v Taran Kumar>that is so important. So involve everybody into your corporate

933
00:58:55.435 --> 00:58:59.135
<v Taran Kumar>boardroom, make everybody plan those things.

934
00:58:59.770 --> 00:59:03.530
<v Taran Kumar>I happened to come across a very interesting thing recently on

935
00:59:03.530 --> 00:59:07.070
<v Taran Kumar>LinkedIn where one dog food company

936
00:59:07.370 --> 00:59:10.970
<v Taran Kumar>recognized one of their housekeeping staff for carrying out a

937
00:59:10.970 --> 00:59:13.470
<v Taran Kumar>beautiful display of their products,

938
00:59:14.905 --> 00:59:17.805
<v Taran Kumar>which led to immense

939
00:59:19.305 --> 00:59:22.365
<v Taran Kumar>growth in their, off the shelf offerings.

940
00:59:23.385 --> 00:59:27.060
<v Taran Kumar>And that opened my eyes to one thing, and this is something

941
00:59:27.060 --> 00:59:30.200
<v Taran Kumar>which I always tell people. When you're openly

942
00:59:30.580 --> 00:59:34.020
<v Taran Kumar>inviting your staff, your

943
00:59:34.020 --> 00:59:37.700
<v Taran Kumar>people from different verticals who are working in the

944
00:59:37.700 --> 00:59:41.425
<v Taran Kumar>same space, they may be having some very fantastic ideas which can be

945
00:59:41.425 --> 00:59:44.785
<v Taran Kumar>put into practice. You can give them okay. This

946
00:59:44.785 --> 00:59:48.545
<v Taran Kumar>particular shelf would be made by the finance department. This

947
00:59:48.545 --> 00:59:52.390
<v Taran Kumar>particular shelf will be made by the housekeeping department. And this particular

948
00:59:52.390 --> 00:59:56.150
<v Taran Kumar>shelf will be made by the retail department. And then you'll see that

949
00:59:56.150 --> 00:59:59.910
<v Taran Kumar>retail department is using their line of

950
00:59:59.910 --> 01:00:03.350
<v Taran Kumar>thought, which is very much aligned to the way things are taught to them in

951
01:00:03.350 --> 01:00:07.125
<v Taran Kumar>management schools. Whereas the sales, whereas

952
01:00:07.125 --> 01:00:10.965
<v Taran Kumar>the housekeeping department and the finance department would be doing it from a

953
01:00:10.965 --> 01:00:14.645
<v Taran Kumar>totally different approach. They would be looking at it. What is it that

954
01:00:14.645 --> 01:00:18.210
<v Taran Kumar>people from our line of work they would be looking

955
01:00:18.210 --> 01:00:21.730
<v Taran Kumar>at? What is it that is going to appeal to people? And in the

956
01:00:21.730 --> 01:00:25.170
<v Taran Kumar>bargain, we'll see that these two streams will have more

957
01:00:25.170 --> 01:00:29.010
<v Taran Kumar>people coming and picking up stuff from

958
01:00:29.010 --> 01:00:32.595
<v Taran Kumar>their shelves Then what they would be picking up from the shelf of the

959
01:00:32.595 --> 01:00:36.375
<v Taran Kumar>retail stores. That's a very high possibility

960
01:00:36.595 --> 01:00:39.975
<v Taran Kumar>area just by inviting people from different

961
01:00:40.435 --> 01:00:44.035
<v Taran Kumar>verticals to come and participate. And they also start feeling that

962
01:00:44.035 --> 01:00:47.880
<v Taran Kumar>look, I'm relevant in this organization. And it gives a challenge to

963
01:00:47.880 --> 01:00:51.580
<v Taran Kumar>the teams which are already working there. So this kind of

964
01:00:51.720 --> 01:00:55.320
<v Taran Kumar>involvement of people from different verticals can

965
01:00:55.320 --> 01:00:58.620
<v Taran Kumar>lead to a very cohesive team building

966
01:00:59.285 --> 01:01:01.785
<v Taran Kumar>where people can provide

967
01:01:02.645 --> 01:01:06.325
<v Taran Kumar>invaluable advice to others. And nobody will say, you

968
01:01:06.325 --> 01:01:10.105
<v Taran Kumar>know, it's not your job. It's my domain.

969
01:01:10.325 --> 01:01:14.110
<v Taran Kumar>No. It's everyone's domain because this is our company. And this has

970
01:01:14.110 --> 01:01:17.870
<v Joanne Lockwood>been absolutely fascinating conversation. And for you to have

971
01:01:17.950 --> 01:01:21.790
<v Joanne Lockwood>to share some of the well, there's very personal intimate

972
01:01:21.790 --> 01:01:25.310
<v Joanne Lockwood>details about your injury, your, your time in the

973
01:01:25.310 --> 01:01:28.415
<v Joanne Lockwood>military, and then how you've applied that learning

974
01:01:29.115 --> 01:01:32.715
<v Joanne Lockwood>to the corporate world as well. And, you know, use both those exchanges and those

975
01:01:32.715 --> 01:01:36.175
<v Joanne Lockwood>analogies. I think it's been really powerful. So how come

976
01:01:36.395 --> 01:01:40.155
<v Joanne Lockwood>the listeners, how come the people listening and tuning in today get

977
01:01:40.155 --> 01:01:43.940
<v Joanne Lockwood>hold of you? What's a good way to make contact? Well, I'm

978
01:01:43.940 --> 01:01:47.700
<v Taran Kumar>generally known as force multiplier on LinkedIn and

979
01:01:47.700 --> 01:01:51.160
<v Taran Kumar>everywhere. I have my own website, which is force multipliers.in.

980
01:01:53.460 --> 01:01:56.980
<v Taran Kumar>And if somebody's wondering what force multiplier means, it

981
01:01:56.980 --> 01:02:00.495
<v Taran Kumar>means that it gives you the ability of achieving

982
01:02:00.655 --> 01:02:04.155
<v Taran Kumar>far greater things with than without

983
01:02:04.155 --> 01:02:07.835
<v Taran Kumar>it. So in the military parlance, if I have

984
01:02:07.835 --> 01:02:11.515
<v Taran Kumar>to destroy a squadron of tanks and tanks are supposed to be very potent

985
01:02:11.515 --> 01:02:14.520
<v Taran Kumar>force, I just need to have one attack helicopter.

986
01:02:15.619 --> 01:02:18.980
<v Taran Kumar>And that one attack helicopter happens to be the force

987
01:02:18.980 --> 01:02:22.579
<v Taran Kumar>multiplier. So that was putting the things in the right

988
01:02:22.579 --> 01:02:26.420
<v Taran Kumar>perspective. You can also reach out to me on Instagram where

989
01:02:26.420 --> 01:02:29.085
<v Taran Kumar>I'm, again, force_ multipliers.

990
01:02:30.425 --> 01:02:32.045
<v Taran Kumar>My email ID is tarun@forcemultipliers.in

991
01:02:34.105 --> 01:02:37.945
<v Taran Kumar>because I'm from India. And most important is that I have

992
01:02:37.945 --> 01:02:41.565
<v Taran Kumar>my own podcast, which is known as Bulland Hosley.

993
01:02:42.290 --> 01:02:46.130
<v Taran Kumar>Literally in English, it means in high spirits. And the reason

994
01:02:46.130 --> 01:02:49.510
<v Taran Kumar>why I do this podcast is because I'm hugely

995
01:02:49.650 --> 01:02:52.150
<v Taran Kumar>passionate about the concept of human brilliance.

996
01:02:53.490 --> 01:02:57.224
<v Taran Kumar>We are all brilliant in some way or the other. And if we can

997
01:02:57.224 --> 01:03:00.585
<v Taran Kumar>bring that thing to life, there is a lot to learn from

998
01:03:00.585 --> 01:03:04.125
<v Taran Kumar>almost each one of us. Like I

999
01:03:04.265 --> 01:03:07.704
<v Taran Kumar>benefited a lot in the bargain today, Joanne, by having this

1000
01:03:07.704 --> 01:03:11.490
<v Taran Kumar>conversation with you, How to ask intelligent questions and

1001
01:03:11.630 --> 01:03:15.390
<v Taran Kumar>rather than having a interview kind of a thing, how

1002
01:03:15.390 --> 01:03:18.670
<v Taran Kumar>about having a conversation? Thank you. I can't wait to listen back to this and,

1003
01:03:18.910 --> 01:03:21.630
<v Joanne Lockwood>thank you so much for your time. And, it'd be fascinating to get to know

1004
01:03:21.630 --> 01:03:24.961
<v Joanne Lockwood>you as well. So thank you so much. It was indeed a pleasure. Have a

1005
01:03:24.961 --> 01:03:28.615
<v Taran Kumar>wonderful day. As we bring this

1006
01:03:28.615 --> 01:03:32.155
<v Joanne Lockwood>conversation to a close, I want to express my deepest

1007
01:03:32.215 --> 01:03:35.655
<v Joanne Lockwood>gratitude to you, our listener, for lending your

1008
01:03:35.655 --> 01:03:38.715
<v Joanne Lockwood>ear and heart to the cause of inclusion.

1009
01:03:39.840 --> 01:03:43.440
<v Joanne Lockwood>Today's discussion struck a chord. Consider subscribing to

1010
01:03:43.440 --> 01:03:47.040
<v Joanne Lockwood>Inclusion Bites and become part of our ever growing

1011
01:03:47.040 --> 01:03:50.720
<v Joanne Lockwood>community, driving real change. Share this journey with

1012
01:03:50.720 --> 01:03:54.165
<v Joanne Lockwood>friends, family, and colleagues. Let's amplify the voices

1013
01:03:54.464 --> 01:03:58.145
<v Joanne Lockwood>that matter. Got thoughts, stories, or a

1014
01:03:58.145 --> 01:04:01.924
<v Joanne Lockwood>vision to share? I'm all ears. Reach out to jo.lockwood@seechangehappen.co.uk,

1015
01:04:05.330 --> 01:04:09.170
<v Joanne Lockwood>And let's make your voice heard. Until next time. This

1016
01:04:09.170 --> 01:04:12.630
<v Joanne Lockwood>is Joanne Lockwood signing off with a promise to return

1017
01:04:12.850 --> 01:04:16.470
<v Joanne Lockwood>with more enriching narratives that challenge, inspire,

1018
01:04:16.930 --> 01:04:20.535
<v Joanne Lockwood>and unite us all. Here's to fostering a more inclusive world

1019
01:04:20.694 --> 01:04:23.674
<v Joanne Lockwood>one episode at a time. Catch you on the next bite.