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<v Silvia Causo>Foreign.

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<v Joanne Lockwood>Welcome to Inclusion Bites, your sanctuary

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<v Joanne Lockwood>for bold conversations that spark change. I'm Joanne Lockwood,

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<v Joanne Lockwood>your guide on this journey of exploration into the heart of

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<v Joanne Lockwood>inclusion, belonging and societal transformation.

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<v Joanne Lockwood>Ever wondered what it truly takes to create a world? Remember, everyone

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<v Joanne Lockwood>not only belongs, but thrives. You're not alone.

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<v Joanne Lockwood>Join me as we uncover the unseen, challenge

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<v Joanne Lockwood>the status quo and share storeys that resonate

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<v Joanne Lockwood>deep within. Ready to dive in. Whether you're

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<v Joanne Lockwood>sipping your morning coffee or winding down after a long day, let's

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<v Joanne Lockwood>connect, reflect and inspire action together.

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<v Joanne Lockwood>Don't forget, you can be part of the conversation too. Reach out

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<v Joanne Lockwood>to jo.lockwood@seechangehappen.co.uk

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<v Joanne Lockwood>to share your insights or to join me on the show.

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<v Joanne Lockwood>So adjust your earbuds and settle in. It's time to

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<v Joanne Lockwood>ignite the spark of inclusion with Inclusion Bites.

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<v Joanne Lockwood>And today is episode 201 with

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<v Joanne Lockwood>the title Healing Through Human Connection.

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<v Joanne Lockwood>And I have the absolute honour and privilege to welcome Silvia

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<v Joanne Lockwood>Causo & Adrianne Arendse.

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<v Joanne Lockwood>Sylvia and Adrianne are the co founders of Lead and Belong,

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<v Joanne Lockwood>creating gentle yet powerful spaces for leaders and teams to

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<v Joanne Lockwood>shift from mind centred approaches to truly human centred growth.

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<v Joanne Lockwood>When I asked Sylvia and Adrianne to describe their superpower, they said this is

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<v Joanne Lockwood>his piercing insight paired with calm,

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<v Joanne Lockwood>steady energy needed to hold challenging, transformative

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<v Joanne Lockwood>conversations. Hello, Sylvia. Hello, Adrianne. Welcome to the show.

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<v Silvia Causo>Hello. Hello. Lovely to have you here. And I believe

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<v Joanne Lockwood>that you got in touch having listened to an episode I recorded

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<v Joanne Lockwood>with a show on Miller recently. So thank you for that. It was a beautiful

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<v Silvia Causo>conversation and we were hooked and so we decided to come on the

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<v Silvia Causo>show. Absolutely, absolutely. Thank you. And you have the honour

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<v Joanne Lockwood>of being my second time having a

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<v Joanne Lockwood>threesome on the podcast, actually, the first

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<v Joanne Lockwood>time where I've had my two guests in

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<v Joanne Lockwood>the same room together. Before I did it, they were in different rooms. You are

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<v Joanne Lockwood>the first pair to be on the screen together,

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<v Joanne Lockwood>so. Yeah, fantastic. And I just realised

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<v Silvia Causo>that it's episode 201 which makes three

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<v Silvia Causo>again. Yes. Back to the magic number.

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<v Joanne Lockwood>Oh, the magic number, yeah. 2 and 1 and 3. Yeah. Wow. Yeah,

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<v Joanne Lockwood>indeed. It's the 21st of November, so that doesn't count, does there's no threes in

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<v Joanne Lockwood>there. Oh, no. 201. 201, yeah, 201. There we are. Yeah,

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<v Joanne Lockwood>201. 21. Wow. We've got the world

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<v Joanne Lockwood>is now converging on us. So where. Where are you in the world? I never

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<v Joanne Lockwood>know where my guests are these days. It could be from anywhere. We're in Port

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<v Adrianne Arendse>Levin in Cornwall. Sounds idyllic. And Beautiful. Is that a fishing

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<v Joanne Lockwood>village or. Yeah, it is. It's got a

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<v Adrianne Arendse>harbour and so forth. And of course it's winter

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<v Adrianne Arendse>now. Well, it's getting into winter, so it's about 7 degrees

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<v Adrianne Arendse>outside. Sunny but cold, you know, a little bit cold. Blue sky.

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<v Joanne Lockwood>I took the dog for a walk this morning. Part of the world. Oh, shivering.

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<v Joanne Lockwood>It is. Is it near where the.

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<v Joanne Lockwood>The Fisherman's Friends films were filmed? Around that area? Is that that kind of.

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<v Adrianne Arendse>Yeah, yeah. But those, those were film up and down the coast? I think so,

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<v Adrianne Arendse>yeah. I reckon they probably filmed some of it here. I mean, I say it's

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<v Adrianne Arendse>7 degrees, apparently it feels like minus 2, according to the

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<v Adrianne Arendse>app on my phone. Does that mean we didn't go in the sea yesterday? No,

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<v Adrianne Arendse>it doesn't. We did go in the sea. You went the. Oh, wow.

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<v Joanne Lockwood>You're 23, 365 swimmers, are you?

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<v Joanne Lockwood>Every day in the sea? I don't know about every day, but certainly.

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<v Adrianne Arendse>And when I say going in the sea, I'm not talking about in a. Wetsuit,

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<v Joanne Lockwood>you're talking about trunks. Yes. Yeah.

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<v Silvia Causo>I mean yesterday we were looking out of the window and it looked so

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<v Silvia Causo>stunning. Blue skies with in fact was three in the

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<v Silvia Causo>afternoon, so the sun was coming down, the light was golden

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<v Silvia Causo>and I said, looks like we are in the Caribbean and inside is fairly warm,

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<v Silvia Causo>so just let's go and see what it's like. And it was

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<v Silvia Causo>beautiful. Reinvigorating for sure. What she's leaving out is that as

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<v Adrianne Arendse>soon as you step outside you realise it looks like the Caribbean. It

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<v Silvia Causo>doesn't feel like it. Not at all. So is this a

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<v Joanne Lockwood>swim swim? Is it a paddle, is it just a dunk and back or are

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<v Joanne Lockwood>you hanging out there for an hour or so? Yesterday it was a dunkin back.

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<v Adrianne Arendse>But normally you swim, I sink, so I don't actually

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<v Adrianne Arendse>swim. But you swim? Yeah. And it was

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<v Silvia Causo>head in as well yesterday I really needed to refresh

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<v Silvia Causo>my mind because I had a very sleepless night and night before. So

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<v Silvia Causo>it was good for me in that sense. It just kept me going through the

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<v Silvia Causo>day. Well, I'm very impressed as, as I hinted to know I've got a

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<v Joanne Lockwood>dog. Well, we've only had the dog about eight weeks, so we're still in this

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<v Joanne Lockwood>new puppy territory and getting up at early

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<v Joanne Lockwood>o' clock when, when she wants to go out for a. A wee and then

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<v Joanne Lockwood>having to take for a walk at 7 o'. Clock. I've got myself a big

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<v Joanne Lockwood>overcoat and, and snood and things now and it's makes it a bit

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<v Joanne Lockwood>more pleasant. But yeah, I'm. I'm now, I'm now experiencing weather that I. Probably most

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<v Joanne Lockwood>of my life I've avoided. But yeah, it's something to be said

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<v Joanne Lockwood>about starting the day or clearing your head and going for a walk and having

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<v Joanne Lockwood>some fresh air or getting in a massive plungeful.

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<v Joanne Lockwood>Atlantic plungeful, I guess. Is it the Atlantic where you are? Yeah. Yeah.

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<v Joanne Lockwood>Wow. Fascinating. We want to

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<v Joanne Lockwood>talk about bias, trauma, human

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<v Joanne Lockwood>connection. Specialise in creating spaces where people can explore

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<v Joanne Lockwood>themselves deeply and honestly. So where did that come

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<v Joanne Lockwood>from? What was the spark and inspiration? Well,

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<v Adrianne Arendse>about, let's see, about six years ago I was working

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<v Adrianne Arendse>at Falmouth University. I was teaching screenwriting and

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<v Adrianne Arendse>then a few things happened over a fairly short period.

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<v Adrianne Arendse>I realised that I'm very mixed race and I'm South African and

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<v Adrianne Arendse>when I say very mixed race. Normally when you say mixed race people think a

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<v Adrianne Arendse>white or Caucasian and you know, another race. But in

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<v Adrianne Arendse>my case I say very mixed because my ethnicity is very mixed.

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<v Adrianne Arendse>So I, I have a, I have a grandmother from Mozambique,

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<v Adrianne Arendse>another one from somewhere in India, a

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<v Adrianne Arendse>grandfather from Malaysia and another grandfather from, from

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<v Adrianne Arendse>Holland. So it's, it's a real, a really deep mix. And

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<v Adrianne Arendse>anyway, I realised in my situation, as always, sort of

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<v Adrianne Arendse>delivering these, these lectures, there was a whole lot of information. The

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<v Adrianne Arendse>students were not available. It wasn't available to them, or at least

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<v Adrianne Arendse>it was available, but it wasn't showing up in the work. And if their work

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<v Adrianne Arendse>is to create something in the same way that when you're working with an

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<v Adrianne Arendse>AI or an LLM, garbage in, garbage out. So if you put

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<v Adrianne Arendse>really decent information in, interesting things come out and when

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<v Adrianne Arendse>you. When one of the things I realised is the students weren't exposed to other

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<v Adrianne Arendse>perspectives outside of the Western one. And it just,

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<v Adrianne Arendse>I realised that there was potential in them that wasn't being realised. Because of

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<v Adrianne Arendse>that the experience of the world was, was getting smaller.

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<v Adrianne Arendse>And I went on to co create a module called Belonging

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<v Adrianne Arendse>that ran in the fashion department at first the Fashion Textiles

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<v Adrianne Arendse>Institute and then I translated over to photography and

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<v Adrianne Arendse>to television, those modules, those courses.

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<v Adrianne Arendse>And necessarily because I don't think there's that it's not, you

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<v Adrianne Arendse>know, it's not like I won wondering with some answers. You have to adapt to

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<v Adrianne Arendse>the context and that's sort of a theme of, of what I do.

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<v Adrianne Arendse>So that's sort of, that's some of how I got

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<v Adrianne Arendse>to where we are and

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<v Adrianne Arendse>I started doing some, some of that work with other universities.

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<v Adrianne Arendse>So the. Obviously I'VE got skin in the game

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<v Adrianne Arendse>because belonging is for me, it starts with me belonging to

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<v Adrianne Arendse>myself and then how that ripples outwards

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<v Adrianne Arendse>and it requires empathy obviously, because if I have a good sense of

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<v Adrianne Arendse>my belonging myself I can then start to find the limits of my empathy.

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<v Adrianne Arendse>And so. But before I become this becomes a TED Talk,

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<v Adrianne Arendse>why don't we turn over. To me what was the question

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<v Silvia Causo>now? Why are we doing this? Personally,

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<v Silvia Causo>it's because life brought me here. Essentially my

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<v Silvia Causo>background is the coaching but also

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<v Silvia Causo>energetic work. And why I started to do this work is because

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<v Silvia Causo>a family member was very mentally ill with an eating

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<v Silvia Causo>disorder. So I was caught up in that, in, in

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<v Silvia Causo>that experience and at some point I realised that actually I

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<v Silvia Causo>was not helping anymore, I was injuring the recovery.

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<v Silvia Causo>So I had to look at myself and says what's going on here? Why

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<v Silvia Causo>we, you know, we're not making progress. So I started to look at my,

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<v Silvia Causo>at my behaviours and I realised that I

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<v Silvia Causo>was, was modelling what my mother did to me, which I never wanted to do

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<v Silvia Causo>with other people in my family. And I started to

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<v Silvia Causo>look at why I was doing that. I went into trauma and

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<v Silvia Causo>then I went to, into. I had great self awareness and

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<v Silvia Causo>insight. I could see how I was isolating myself from the rest of the world

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<v Silvia Causo>because of this. And then, you know, to cut a

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<v Silvia Causo>long shorty with a thought, I went into training, started to do this work

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<v Silvia Causo>and realise how much we isolate

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<v Silvia Causo>ourselves from the rest of the world because we need to protect ourselves, ourselves.

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<v Silvia Causo>And then eventually while we're doing this together,

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<v Silvia Causo>because essentially we met on a dating app and we

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<v Silvia Causo>realised that, you know, in a conversation we had

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<v Silvia Causo>a lot in common. And then as we got together it

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<v Silvia Causo>felt like this is why we're here because I

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<v Silvia Causo>have that kind of skill of helping people to create and

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<v Silvia Causo>create a safe space for them to just look at the traumas and the blocks,

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<v Silvia Causo>emotional blocks and you have this ability of creating space

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<v Silvia Causo>and holding a conversation, very difficult conversations. And

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<v Silvia Causo>the title is Healing through Belonging if I remember

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<v Silvia Causo>well. And we are very much about collective

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<v Silvia Causo>healing. This is a collective experience. We don't, we can't heal in

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<v Silvia Causo>isolation. We'll heal as we co regulate with

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<v Silvia Causo>each other. I've heard many people say that you

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<v Joanne Lockwood>can't truly understand others until you understand yourself.

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<v Joanne Lockwood>And I always think you have to like yourself, you have to be aware of

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<v Joanne Lockwood>yourself before other people can like you. And well,

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<v Joanne Lockwood>so I think finding self is really important and I think what you're saying there

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<v Joanne Lockwood>Adrian, about having this huge

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<v Joanne Lockwood>depth of your ethnicity and your, your. I would imagine that

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<v Joanne Lockwood>you had to explore all of those different nuances mentioned.

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<v Joanne Lockwood>Your grandmothers come from, and grandfathers come from different continents

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<v Joanne Lockwood>and there's a whole range of people going back in time there and you must

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<v Joanne Lockwood>have had to explore that to really try and understand where you are in

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<v Joanne Lockwood>the world, is that right? Yeah. And not just as

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<v Adrianne Arendse>a sort of cognitively and not just sort of

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<v Adrianne Arendse>looking at the sort of factual history. There are things, artefacts

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<v Adrianne Arendse>of that experience that are, that are squishy,

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<v Adrianne Arendse>you know, that live in a recipe that somebody held onto

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<v Adrianne Arendse>in a way of speaking in a. In, in various

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<v Adrianne Arendse>phrases. I mean, my, my father occasionally if he talks about

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<v Adrianne Arendse>going to the doctor, he'll say quacksalver, which sort of. That's his, his sort of

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<v Adrianne Arendse>Dutch, his, his fierce father's Dutch heritage coming through. And, and

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<v Adrianne Arendse>my mother passed away in April. She had her

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<v Adrianne Arendse>sort of linguistic sort of idiosyncrasies as well and those were

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<v Adrianne Arendse>carried from her mother and so on. And her father died when she was two,

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<v Adrianne Arendse>so she didn't have a one to one

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<v Adrianne Arendse>relationship with him really. There's, there's all of those things. And of

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<v Adrianne Arendse>course, I don't know if you know anything about Cape Town, which is where I'm

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<v Adrianne Arendse>from, but there's an area of Cape Town that's

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<v Adrianne Arendse>quite, well, a storey from Cape Town about

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<v Adrianne Arendse>people, people being evicted from a specific area called District

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<v Adrianne Arendse>6, which is. If you imagine the Table Mountain, the

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<v Adrianne Arendse>classic view of Table Mountain, it would have sat sort of nicely in the middle

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<v Adrianne Arendse>of the flat, not the flat bit, but in front of the flat. But because

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<v Adrianne Arendse>nobody lives on top of the mountain. But. So my parents hadn't met at the

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<v Adrianne Arendse>time, but they, their families were evicted from this very multicultural

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<v Adrianne Arendse>area during apartheid. And I, I mean, I grew up

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<v Adrianne Arendse>towards the bottom end of the apartheid regime and then on into the

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<v Adrianne Arendse>new South Africa. So I left when I was 33. So I'd experienced some of

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<v Adrianne Arendse>that. So yeah, there's a lot of

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<v Adrianne Arendse>variation in flavour and a lot of spice

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<v Adrianne Arendse>in my ethnicity. But also, as I say, it's not just the

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<v Adrianne Arendse>fact, it's also a way of seeing the world and influences

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<v Adrianne Arendse>my relationships with time and all sorts of things. And it

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<v Adrianne Arendse>means, because I experienced that particular experience of being in

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<v Adrianne Arendse>South Africa at that time, you know, the way that I respond to various things

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<v Adrianne Arendse>is I could see how it was flavoured by that upbringing.

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<v Adrianne Arendse>For instance, there are probably a handful of times in my life

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<v Adrianne Arendse>that have walked up to a police officer because

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<v Adrianne Arendse>they are unsafe. Certainly the way I grew up, the police was unsafe. And

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<v Adrianne Arendse>so, yeah, there's a lot that's informed by my lived

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<v Adrianne Arendse>experience. But I didn't stop there. I mean, I'm curious about my life, but I'm

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<v Adrianne Arendse>also curious about the world. And, and I, I, I

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<v Adrianne Arendse>to. To get back to sort of the belonging part. Belonging and love

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<v Adrianne Arendse>are linked. So if you can find ways

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<v Adrianne Arendse>to love yourself or discover ways of loving yourself, because I think that's sort of

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<v Adrianne Arendse>endless. It becomes easier to love beyond

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<v Adrianne Arendse>yourself. Just. Sylvia, talk about belonging. Need and belong

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<v Joanne Lockwood>is the organisation. What is belonging

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<v Joanne Lockwood>thinking? I was thinking, as you were asking a question to

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<v Silvia Causo>Adrian, why we're doing. Going back to

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<v Silvia Causo>why we're doing this work. Right. Because when we met, I always

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<v Silvia Causo>consider myself a very inclusive person, very equal, very

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<v Silvia Causo>diverse. Right. But was only when I was,

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<v Silvia Causo>you know, I started a biracial relationship, I realised

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<v Silvia Causo>that actually there were some emotions that were coming up for me. And of course,

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<v Silvia Causo>with my background is trauma and unconscious, you know, beliefs,

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<v Silvia Causo>everything started to bubble up. Oh, my God. I actually, mentally,

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<v Silvia Causo>I know that I'm inclusion at the verse, but actually in my body I

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<v Silvia Causo>hold some experiences that are not quite aligned

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<v Silvia Causo>with the way I want to be. I want to show up. Yeah, I wasn't

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<v Silvia Causo>fully inclusive. I was. But really

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<v Silvia Causo>there was something that kind of needed to shift. And by the way, I'm

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<v Silvia Causo>on this journey, I haven't finished, you know, like, processing all of

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<v Silvia Causo>this. So in terms of belonging in our relationship, we cannot

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<v Silvia Causo>belong fully to each other or we cannot belong fully to each other

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<v Silvia Causo>unless. Until I move this. And also what showed me that

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<v Silvia Causo>when I go in the world and I look at, you know, black and brown

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<v Silvia Causo>people, different, you know, races, I

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<v Silvia Causo>didn't see the trauma, the

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<v Silvia Causo>conditioning from the trauma they have experienced. And now I

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<v Silvia Causo>have a fuller understanding what it means to be, you know, someone

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<v Silvia Causo>not fully. Actually a better understanding to have a sense

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<v Silvia Causo>of what, what it's like for you, to be you. It's

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<v Silvia Causo>not just you as an individual, but you also belonging to that culture. So

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<v Silvia Causo>belonging is, to answer your question, is getting

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<v Silvia Causo>to know your. Also getting to know

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<v Silvia Causo>how others might experience you and

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<v Silvia Causo>the world. It's really interesting what you're saying there about this

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<v Joanne Lockwood>awareness you've developed since meeting Adrianne around

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<v Joanne Lockwood>what racism is and feels like. Because I am a white person, my

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<v Joanne Lockwood>heritage is white and British. I see the world through my

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<v Joanne Lockwood>blinkers. I see the world through my lens. I don't know what it's like for

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<v Joanne Lockwood>you either. As A couple or as an individual. And it's not until

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<v Joanne Lockwood>sometimes you open those doors and actually listen to somebody who's going through

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<v Joanne Lockwood>that you truly understand. And it's not the big racist

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<v Joanne Lockwood>issues, it's the little. Just the way people look at you,

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<v Joanne Lockwood>or I'm sure you find that people see you as a couple

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<v Joanne Lockwood>and there's a reaction to that as well. And there's an assumption that

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<v Joanne Lockwood>the other person's going to be the same ethnicity as you. Now

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<v Joanne Lockwood>I get it. Where people assume the person who is with me

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<v Joanne Lockwood>is going to be of a certain sex or gender or appearance. People are

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<v Joanne Lockwood>judgmental without being cruel or mean about it. They're just making

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<v Joanne Lockwood>assumptions, aren't they? Absolutely. I mean, again, as I said, it was only when

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<v Silvia Causo>I actually, when we started a relationship, certainly things were coming up. But when

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<v Silvia Causo>we went to South Africa, when I was outside my environment,

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<v Silvia Causo>the white people were the minority in. In

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<v Silvia Causo>their community. So I said, oh, my God, this is how it

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<v Silvia Causo>feels not to be, you know, not to

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<v Silvia Causo>be. Not to feel safe in, you know,

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<v Silvia Causo>and feel that you truly belong in that space.

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<v Silvia Causo>And we had white people looking at us

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<v Silvia Causo>because biracial relationship, we had black and brown

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<v Silvia Causo>people doing that as well. And it was like, wow, this is for the. Feels

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<v Silvia Causo>like when you're not feeling welcome. Although I did have my little flavour. Not

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<v Silvia Causo>feeling welcome with Brexit because I'm Italian, I've been in the UK for

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<v Silvia Causo>25 years, so I did have a little flavour, but still

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<v Silvia Causo>there is. The whiteness makes

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<v Silvia Causo>me belong in. In a diff. You know, at the

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<v Silvia Causo>core I belong, even though I'm from. From another

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<v Silvia Causo>country. So, yeah, you just really. When we

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<v Silvia Causo>met, I'll tell you this, Storey, we met on

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<v Silvia Causo>the app and the first opening line was, my question to Adrianne was,

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<v Silvia Causo>what is the best piece of advice that you. Someone has given you?

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<v Silvia Causo>And your reply was, it was, if. You want to learn something,

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<v Adrianne Arendse>teach it. And my reply to Adrianne was, yes, I agree, but

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<v Silvia Causo>I take it a little deeper. If you want to

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<v Silvia Causo>learn something, experience it and then teach it. And that

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<v Silvia Causo>is my mantra, right? Although, you know, journey is

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<v Silvia Causo>ongoing as human beings. But

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<v Silvia Causo>I teach the work that we do is because we experience it. We experience

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<v Silvia Causo>it. What it feels like to be in the room with people and to

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<v Silvia Causo>feel lonely that you don't belong because you don't belong to yourself in

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<v Silvia Causo>the first place. And this is why we're passionate about taking this

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<v Silvia Causo>stuff in the workplace, because how many people feel displaced in

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<v Silvia Causo>the workplace in places where they've been 20, 30,

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<v Silvia Causo>maybe 30 years working in that. And they just totally lost their soul

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<v Silvia Causo>in that place. And it just becomes a mechanical

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<v Silvia Causo>activities that you do every day to survive.

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<v Joanne Lockwood>Pick up on something you just said there, and I'm a quiet

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<v Joanne Lockwood>believer in this concept is that you said about

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<v Joanne Lockwood>being lonely. I truly believe you can be. There's a being alone

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<v Joanne Lockwood>and being lonely and you can be lonely in a room full of people

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<v Joanne Lockwood>and you can. And you can be connected even when you're on your own. I

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<v Joanne Lockwood>also think it's the same as being the difference between included and

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<v Joanne Lockwood>belonging, or inclusion and belonging. You can be included but not

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<v Joanne Lockwood>belong. And it's trying to. It's trying to

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<v Joanne Lockwood>elevate yourself from being unwelcome to hell. Yeah, people accept

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<v Joanne Lockwood>me, I'm part of this. I get an invite. But when you arrive, do

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<v Joanne Lockwood>you belong? And that's. That's a different feeling as well, isn't it? How. It's almost

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<v Joanne Lockwood>like an upgrade where you go, actually,

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<v Joanne Lockwood>you've included me, but actually I'm part of this. This is

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<v Joanne Lockwood>me, this is who I am. This is everything resonates, everything feels comfortable here.

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<v Joanne Lockwood>And I think I always say lonely and alone, inclusion, belonging there.

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<v Joanne Lockwood>They're different things we don't always think about. I feel

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<v Adrianne Arendse>like belonging to. Is closer to a state of being

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<v Adrianne Arendse>than it is, you know, it's something you. You become aware of

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<v Adrianne Arendse>after it's happened or as it's happening. Not

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<v Adrianne Arendse>something you have to sort of prepare your mind for. You belong. It's. It.

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<v Adrianne Arendse>It becomes part of the fabric. It's the. It's the truth

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<v Adrianne Arendse>that emerges, rather than something you. You sort of create. And you can't

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<v Adrianne Arendse>perform it either, you know, in the same way you can't perform vulnerability.

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<v Adrianne Arendse>You know, you either vulnerable or you are. Yeah,

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<v Joanne Lockwood>it's a bit like virginity. You either are or you are.

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<v Joanne Lockwood>You can't be a bit pregnant, can you? No.

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<v Adrianne Arendse>There's a distinction I make between knowledge and

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<v Adrianne Arendse>information and I use it to sort of, kind of situate

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<v Adrianne Arendse>my empathy in a way in that if. If I. I call knowledge

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<v Adrianne Arendse>information that I can contextualise in my lived experience. So

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<v Adrianne Arendse>I can talk about, you know, using a screwdriver, but I

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<v Adrianne Arendse>can't talk about having a child, you know, because I don't

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<v Adrianne Arendse>have the mechanics to be able

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<v Adrianne Arendse>to. Yeah. To be able to produce.

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<v Adrianne Arendse>Use a child and so many other things.

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<v Adrianne Arendse>And I normally do a much more visceral version of that

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<v Adrianne Arendse>metaphor, literal metaphor, as part of some of the things I deliver.

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<v Adrianne Arendse>Because it's sort of. I can sort of say, okay, well, that's

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<v Adrianne Arendse>information. I can be in the proximity of its own experience, but it's not

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<v Adrianne Arendse>my experience. You know, I can have space and time and care for

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<v Adrianne Arendse>it, but it's not my experience. And I can recognise that. And I think it's

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<v Adrianne Arendse>very important because it can inform belonging, it can

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<v Adrianne Arendse>inform inclusion. You know, I have something to add about

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<v Silvia Causo>that. And this is just literally insights coming through, as we have in this conversation.

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<v Silvia Causo>This is the beauty, isn't it, really? Travelling deep conversations that

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<v Silvia Causo>again, like you say, information. If I can't, if I don't

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<v Silvia Causo>have the experience, I can. It's kind of all information. And at the same

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<v Silvia Causo>time, one of the elements that we bring in the workplace is nervous

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<v Silvia Causo>system education and education about the emotions

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<v Silvia Causo>and becoming into, you know, get getting into coherence with

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<v Silvia Causo>the people around you. Because really, and this is part of the work that

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<v Silvia Causo>I do is energetic work, getting into coherence with

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<v Silvia Causo>someone's energetic field. And essentially the nervous system, we can

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<v Silvia Causo>really feel people, but we need to be present, fully present.

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<v Silvia Causo>And again, going back to the beginning, you need to be fully present with yourself

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<v Silvia Causo>before you can be fully present with others. And when you. And when you

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<v Silvia Causo>practise and clear your blocks, emotional

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<v Silvia Causo>blocks, then you can become even more attuned

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<v Silvia Causo>with someone else's experience at a nervous system level,

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<v Silvia Causo>at an energetic level. And there was something else that I wanted to add which

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<v Silvia Causo>is just disappear from my mind, that links all

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<v Silvia Causo>together. But anyway, I'll come back to it, go back to. I mean, both of

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<v Joanne Lockwood>you can tackle this, you talk there about. So I can't understand your

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<v Joanne Lockwood>exact experience. I can hear you, I can get information about it, but I don't.

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<v Joanne Lockwood>So how can we build empathy through just having information?

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<v Joanne Lockwood>That's what we're trying to do here, isn't it? I think so. One of the

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<v Adrianne Arendse>things I do, for instance, is I

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<v Adrianne Arendse>paint that information knowledge sort of line and

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<v Adrianne Arendse>it's a wiggly sort of organic line rather than a dead straight one.

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<v Adrianne Arendse>I find that helpful because it tells me that

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<v Adrianne Arendse>it helps me not centre myself in that conversation of the

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<v Adrianne Arendse>experience I don't have. And that sort of, kind

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<v Adrianne Arendse>of ironically helps me be more empathetic. And in

378
00:24:51.370 --> 00:24:54.970
<v Adrianne Arendse>a way I call it, also call it the line of the limits of some

379
00:24:54.970 --> 00:24:58.290
<v Adrianne Arendse>of my empathy so that I can understand. And I don't mean a limit, it's

380
00:24:58.290 --> 00:25:02.210
<v Adrianne Arendse>more like a milestone or a guide. It shows me this is where my

381
00:25:02.210 --> 00:25:06.050
<v Adrianne Arendse>body stops experiencing something. And this is where

382
00:25:06.210 --> 00:25:08.930
<v Adrianne Arendse>my mind and my heart can take me slightly further.

383
00:25:10.270 --> 00:25:14.270
<v Adrianne Arendse>And knowing that is quite powerful for me because it

384
00:25:14.270 --> 00:25:17.790
<v Adrianne Arendse>means that I can say, okay, my experience of not

385
00:25:17.790 --> 00:25:21.790
<v Adrianne Arendse>belonging and your experience of not belonging are not going to be the same.

386
00:25:22.350 --> 00:25:26.350
<v Adrianne Arendse>But there's a flavour of overlap because not belonging has.

387
00:25:26.350 --> 00:25:30.070
<v Adrianne Arendse>There's some similarity. It's in the subjectivity that I always think of

388
00:25:30.070 --> 00:25:33.950
<v Adrianne Arendse>belonging as being highly subjective. So in

389
00:25:33.950 --> 00:25:36.950
<v Adrianne Arendse>terms of how we would deal with a client, for instance, I always think that

390
00:25:36.950 --> 00:25:40.710
<v Adrianne Arendse>the missing element in any definition of belonging is the

391
00:25:40.710 --> 00:25:44.570
<v Adrianne Arendse>client. It. Because I don't go. We don't go to them

392
00:25:44.570 --> 00:25:48.370
<v Adrianne Arendse>with. Prescribe how to. Or any of this thing. We go to

393
00:25:48.370 --> 00:25:52.330
<v Adrianne Arendse>discover what their context is and what it. And

394
00:25:52.330 --> 00:25:55.970
<v Adrianne Arendse>how you know. And my assumption is always that people will come to you with

395
00:25:55.970 --> 00:25:59.810
<v Adrianne Arendse>questions, have their own answers, and what we do is create space for them

396
00:25:59.810 --> 00:26:03.450
<v Adrianne Arendse>to realise their answers. We don't necessarily know the

397
00:26:03.450 --> 00:26:06.650
<v Adrianne Arendse>answers, but it's sort of let them emerge. But yes, I think

398
00:26:07.260 --> 00:26:11.260
<v Adrianne Arendse>empathy, I mean, I guess it's helpful to sort of want to have a very

399
00:26:11.260 --> 00:26:15.060
<v Adrianne Arendse>lovely, squishy, wavy, slightly

400
00:26:15.060 --> 00:26:18.860
<v Adrianne Arendse>imprecise definition, not like a cold hard one of

401
00:26:18.860 --> 00:26:22.540
<v Adrianne Arendse>what we mean by empathy in a given context. So

402
00:26:22.779 --> 00:26:25.980
<v Adrianne Arendse>I mean, loosely speaking, I think, you know, we only have a sense that we

403
00:26:26.140 --> 00:26:29.980
<v Adrianne Arendse>have the same feeling of a feeling of what somebody else's experience is.

404
00:26:30.060 --> 00:26:33.970
<v Adrianne Arendse>And it's a feeling, not the feeling. And for me

405
00:26:33.970 --> 00:26:37.370
<v Adrianne Arendse>the goal is important. Is it empathy so that I can

406
00:26:38.010 --> 00:26:41.770
<v Adrianne Arendse>take the experience or is it empathy so that I can

407
00:26:41.770 --> 00:26:45.730
<v Adrianne Arendse>support the experience of somebody else so the other person is in

408
00:26:45.730 --> 00:26:49.610
<v Adrianne Arendse>the centre? I always think about that quite a lot. Sorry,

409
00:26:50.010 --> 00:26:53.530
<v Silvia Causo>you're looking at me. I want to say something. Yeah. Before I forget,

410
00:26:54.650 --> 00:26:58.610
<v Silvia Causo>I'm having a right day with my memory today. But what

411
00:26:58.610 --> 00:27:00.910
<v Silvia Causo>I want you to say is. Oh,

412
00:27:02.270 --> 00:27:05.910
<v Silvia Causo>oh, no, it's come. It's gonna come back to me. It's there. I can feel

413
00:27:05.910 --> 00:27:09.150
<v Joanne Lockwood>it floating in the area. Just gotta grab it, go grab it. You just,

414
00:27:09.710 --> 00:27:12.830
<v Silvia Causo>you just go, Joe, you know, Joe. And just carry on.

415
00:27:13.710 --> 00:27:17.230
<v Joanne Lockwood>Again, pick up some things that Adrianne saying there was around the.

416
00:27:18.350 --> 00:27:21.870
<v Joanne Lockwood>Again back to belonging. And you can't,

417
00:27:22.350 --> 00:27:26.110
<v Joanne Lockwood>you can't dictate belonging. You can't give belonging. You can't

418
00:27:26.730 --> 00:27:30.610
<v Joanne Lockwood>insist on it or even fix when it doesn't exist. It's, it's. It's that

419
00:27:30.610 --> 00:27:34.090
<v Joanne Lockwood>feeling you have in inherently within you that you know.

420
00:27:34.570 --> 00:27:38.250
<v Joanne Lockwood>And it, it's more than just one thing. It's more than just the colour of

421
00:27:38.250 --> 00:27:42.090
<v Joanne Lockwood>the walls or the, the, the sofa you sit on. There's a whole

422
00:27:42.090 --> 00:27:45.850
<v Joanne Lockwood>vibe going on here and it's, it's very, you know, I think we said earlier,

423
00:27:45.850 --> 00:27:49.650
<v Joanne Lockwood>it's very binary. You either have it or you don't. And if you don't have

424
00:27:49.650 --> 00:27:53.450
<v Joanne Lockwood>it, there's not often, not much you can do to

425
00:27:53.450 --> 00:27:57.270
<v Joanne Lockwood>suddenly co. Create that. It. It has to evolve over time.

426
00:27:57.270 --> 00:28:01.030
<v Joanne Lockwood>And I, I imagined where you've both migrated to the

427
00:28:01.030 --> 00:28:04.550
<v Joanne Lockwood>uk, relocated from wherever you, you grew up, wherever you were

428
00:28:04.550 --> 00:28:08.390
<v Joanne Lockwood>educated, to this lovely little place in Cornwall. And you had

429
00:28:08.390 --> 00:28:12.390
<v Joanne Lockwood>to find that belongingness together as well. And in your

430
00:28:12.390 --> 00:28:15.670
<v Joanne Lockwood>community and with your, your unique

431
00:28:15.670 --> 00:28:19.350
<v Joanne Lockwood>characteristics that come together, that. That must have been a

432
00:28:19.350 --> 00:28:23.310
<v Joanne Lockwood>huge, great learning exercise for both of you to find that. Wow. This

433
00:28:23.310 --> 00:28:26.510
<v Joanne Lockwood>place now feels safe, comfortable, and I can relax here.

434
00:28:26.910 --> 00:28:29.710
<v Joanne Lockwood>Mostly. I'm not saying absolutely, but mostly.

435
00:28:30.670 --> 00:28:34.390
<v Silvia Causo>And what I want to say here is like, it's the same. You

436
00:28:34.390 --> 00:28:38.389
<v Silvia Causo>described it beautifully. We belong. Every single day, every

437
00:28:38.389 --> 00:28:42.150
<v Silvia Causo>single thing that we do is a choice. Almost like a choice.

438
00:28:42.150 --> 00:28:46.070
<v Silvia Causo>I belong. It's a choice that we make. You know, we have decided that we

439
00:28:46.070 --> 00:28:49.950
<v Silvia Causo>belong to this conversation. Right. And I

440
00:28:49.950 --> 00:28:53.390
<v Silvia Causo>could sit, I could stay here and sit back and trying to be a bit

441
00:28:53.390 --> 00:28:57.270
<v Silvia Causo>more like, you know, in close with myself and, and you could

442
00:28:57.270 --> 00:29:01.150
<v Silvia Causo>belong to each other, but me not belonging. But we choose to all

443
00:29:01.150 --> 00:29:05.030
<v Silvia Causo>belong to this conversation. And that's beautiful. And what came up from it, it's like

444
00:29:05.030 --> 00:29:08.870
<v Silvia Causo>a, A choice that we do every day. It's a moving process because

445
00:29:08.870 --> 00:29:12.590
<v Silvia Causo>sometimes we feel like we think, oh, I need to. When we talk about, you

446
00:29:12.590 --> 00:29:16.040
<v Silvia Causo>need to belong to yourself before you belong to others. We feel like it's one

447
00:29:16.040 --> 00:29:19.760
<v Silvia Causo>trip and when we get to the stop, we got there. No, it's actually a

448
00:29:19.760 --> 00:29:23.640
<v Silvia Causo>constant choosing of belonging. Every single time

449
00:29:23.880 --> 00:29:27.480
<v Silvia Causo>I need to choose that, you know, in this new relationship, there is another

450
00:29:27.800 --> 00:29:31.640
<v Silvia Causo>kind of sense of belonging. Like I say, another extended family because I have children.

451
00:29:31.880 --> 00:29:35.840
<v Silvia Causo>So it's again, we are a different group and we need to find our balance

452
00:29:35.840 --> 00:29:39.800
<v Silvia Causo>and what the belonging means. And belonging in a group

453
00:29:39.800 --> 00:29:43.400
<v Silvia Causo>means that I need to feel that I belong myself, but also I need to

454
00:29:43.400 --> 00:29:47.370
<v Silvia Causo>give something. So either people can feel that belong as well. So it

455
00:29:47.370 --> 00:29:51.330
<v Silvia Causo>was a very, very interesting process. But going back, I remember what

456
00:29:51.330 --> 00:29:55.210
<v Silvia Causo>I wanted to say about empathy and how we develop empathy

457
00:29:55.210 --> 00:29:59.130
<v Silvia Causo>because we can be, we can mentalize, we. I can understand that you have a

458
00:29:59.130 --> 00:30:02.570
<v Silvia Causo>different opinion than mine, but that is different than feeling empathy.

459
00:30:02.970 --> 00:30:06.970
<v Silvia Causo>And my belief is if you develop empathy,

460
00:30:07.130 --> 00:30:11.060
<v Silvia Causo>if you work on your own traumas, because until

461
00:30:11.060 --> 00:30:14.900
<v Silvia Causo>I hold my traumas and my Boundaries to protect

462
00:30:14.900 --> 00:30:18.660
<v Silvia Causo>myself from what I perceive can be a danger. I

463
00:30:18.660 --> 00:30:22.460
<v Silvia Causo>cannot actually open my heart to others and I

464
00:30:22.460 --> 00:30:26.020
<v Silvia Causo>cannot immerse my. Immerse myself in their experience.

465
00:30:26.500 --> 00:30:30.260
<v Silvia Causo>So this is why in leadership in a workplace, the very linear

466
00:30:30.340 --> 00:30:34.340
<v Silvia Causo>thinking structures where everybody's compartment, you know, they're

467
00:30:34.340 --> 00:30:38.100
<v Silvia Causo>their own role and they just do it. And if they go step out of

468
00:30:38.100 --> 00:30:41.960
<v Silvia Causo>that role and uh, there might be, you know, they might lose the job,

469
00:30:41.960 --> 00:30:45.920
<v Silvia Causo>they might be criticised, you know, all of this, there is fear

470
00:30:45.920 --> 00:30:49.720
<v Silvia Causo>based, trauma based experiences, environments

471
00:30:49.960 --> 00:30:53.840
<v Silvia Causo>and I cannot belong if I'm constantly feeling under

472
00:30:53.840 --> 00:30:57.560
<v Silvia Causo>threat. So, yeah, empathy, again, it can be like you say,

473
00:30:57.800 --> 00:31:01.080
<v Silvia Causo>Adrian, it can be a mental. It's got to be an experienced

474
00:31:02.200 --> 00:31:05.960
<v Silvia Causo>experience. Yeah, A lot of our work is actually from the neck down

475
00:31:06.210 --> 00:31:10.090
<v Adrianne Arendse>because a lot of speaking, the western sort of compulsion is

476
00:31:10.090 --> 00:31:14.090
<v Adrianne Arendse>to do everything cognitively to, to experience your emotions as

477
00:31:14.090 --> 00:31:17.250
<v Adrianne Arendse>a thought exercise, to not really

478
00:31:18.130 --> 00:31:22.130
<v Adrianne Arendse>feel them in your body, to, to experience them and, and seat them

479
00:31:22.130 --> 00:31:25.890
<v Adrianne Arendse>in your body. Your body becomes the unsafe place and you end up performing.

480
00:31:26.050 --> 00:31:29.850
<v Adrianne Arendse>So in the workplace, one of the ways I describe it is that people sort

481
00:31:29.850 --> 00:31:33.710
<v Adrianne Arendse>of park the identities at the door, you know, and

482
00:31:35.630 --> 00:31:39.310
<v Adrianne Arendse>that, I'm not saying that's unhealthy, but it becomes

483
00:31:39.390 --> 00:31:41.470
<v Adrianne Arendse>problematic because it's taking energy.

484
00:31:43.070 --> 00:31:46.870
<v Adrianne Arendse>What happens? The question is always what happens if

485
00:31:46.870 --> 00:31:50.430
<v Adrianne Arendse>you can have a choice about how much of yourself you bring to work

486
00:31:50.990 --> 00:31:54.790
<v Adrianne Arendse>and offer to the work? What happens to the work? What happens to the context

487
00:31:54.790 --> 00:31:58.290
<v Adrianne Arendse>in which you're working, the people you're working with? What happens to the organisation? I

488
00:31:58.290 --> 00:32:01.970
<v Adrianne Arendse>mean, there can be a lot of positive things and new challenges,

489
00:32:02.050 --> 00:32:05.890
<v Adrianne Arendse>but ultimately, I mean, one of the ways we put what we're doing

490
00:32:05.890 --> 00:32:09.570
<v Adrianne Arendse>is for people who want this. We would like to

491
00:32:09.570 --> 00:32:13.410
<v Adrianne Arendse>rehumanize the workplace and not let it be run so much by the

492
00:32:13.410 --> 00:32:17.010
<v Adrianne Arendse>linear, the logical, the spreadsheet, the outcome.

493
00:32:17.170 --> 00:32:20.810
<v Adrianne Arendse>But what happens if we treat it more like a garden that's being

494
00:32:20.810 --> 00:32:24.810
<v Adrianne Arendse>tended, you know, where we tend ourselves as

495
00:32:24.810 --> 00:32:28.710
<v Adrianne Arendse>well, where we offer things from who we

496
00:32:28.710 --> 00:32:32.310
<v Adrianne Arendse>are, offer who we are and that's. And that's appreciated

497
00:32:32.870 --> 00:32:36.830
<v Adrianne Arendse>in ways that remind us and make us feel like we belong as humans insofar

498
00:32:36.830 --> 00:32:39.510
<v Adrianne Arendse>as we want to. And this is the whole choice is very important.

499
00:32:42.790 --> 00:32:46.470
<v Silvia Causo>In our approach. We use different. We work at

500
00:32:46.710 --> 00:32:50.070
<v Silvia Causo>several levels, right? We work on the mental

501
00:32:50.960 --> 00:32:54.600
<v Silvia Causo>because that's what people access essentially an emotional, also

502
00:32:54.600 --> 00:32:58.200
<v Silvia Causo>energetic level because they're all

503
00:32:58.200 --> 00:33:01.920
<v Silvia Causo>interlinked. If we can get an, an example, you like

504
00:33:01.920 --> 00:33:05.640
<v Silvia Causo>Usain, people leave themselves at the door when they step

505
00:33:05.640 --> 00:33:09.520
<v Silvia Causo>into work. And that takes a lot of energy. It takes a lot of energy

506
00:33:10.000 --> 00:33:13.760
<v Silvia Causo>to get yourself doing the things that you don't want to do even

507
00:33:13.760 --> 00:33:17.000
<v Silvia Causo>before you start doing the thing. There is a lot of energy, there's lots of

508
00:33:17.000 --> 00:33:20.990
<v Silvia Causo>resistance. But if you're aware and you say okay, I just. And also

509
00:33:21.150 --> 00:33:24.910
<v Silvia Causo>what I wanted to bring in is a neuroscience type, you know,

510
00:33:25.310 --> 00:33:29.310
<v Silvia Causo>you know, aspect of it. The brain wants to save

511
00:33:29.310 --> 00:33:32.590
<v Silvia Causo>us, its job is to protect us, right?

512
00:33:33.150 --> 00:33:36.550
<v Silvia Causo>So if I'm bringing myself into work and I don't want to be there, the

513
00:33:36.550 --> 00:33:40.270
<v Silvia Causo>brain is not present with me because it's trying to make me

514
00:33:41.230 --> 00:33:45.100
<v Silvia Causo>avoid the feelings of, you know, the

515
00:33:45.100 --> 00:33:49.020
<v Silvia Causo>frustration and resentment. But if you have a choice, I'm gonna

516
00:33:49.020 --> 00:33:52.580
<v Silvia Causo>just bring 50% of myself into work and I leave my other

517
00:33:52.580 --> 00:33:56.540
<v Silvia Causo>50%, you know, looked after, cared for

518
00:33:56.540 --> 00:34:00.260
<v Silvia Causo>at home, emotionally, metaphorically. Then the brain.

519
00:34:00.420 --> 00:34:04.420
<v Silvia Causo>Already you're giving a message to the brain that you're not

520
00:34:04.420 --> 00:34:08.380
<v Silvia Causo>in danger, you're just doing something for the time being, for eight hours and

521
00:34:08.380 --> 00:34:12.190
<v Silvia Causo>then off you go at home. So there is a lot

522
00:34:12.270 --> 00:34:15.950
<v Silvia Causo>and, and you need to meet the people where are at.

523
00:34:16.270 --> 00:34:20.270
<v Silvia Causo>Someone is very logical. You need to just enter through that door, through the logic

524
00:34:20.270 --> 00:34:24.230
<v Silvia Causo>and then slowly bring them, like you say, from their head into the

525
00:34:24.230 --> 00:34:27.790
<v Silvia Causo>body, down below the neck. And this is why, like you say,

526
00:34:27.790 --> 00:34:31.630
<v Silvia Causo>Adrian, the missing experience and the miss. The missing ingredient

527
00:34:31.630 --> 00:34:35.579
<v Silvia Causo>is the client is the person is their friend that is

528
00:34:35.579 --> 00:34:39.499
<v Silvia Causo>talking to you. He's the neighbour. Whatever contact you're

529
00:34:39.499 --> 00:34:43.379
<v Joanne Lockwood>in, pick up here is we're going

530
00:34:43.379 --> 00:34:47.179
<v Joanne Lockwood>back to the feelings, you know, as you say, below the neck. And what we

531
00:34:47.179 --> 00:34:51.178
<v Joanne Lockwood>often do in academia is we'll as you say, cerebral, it's above the

532
00:34:51.178 --> 00:34:54.619
<v Joanne Lockwood>neck and belonging, inclusion, psychological

533
00:34:54.619 --> 00:34:58.419
<v Joanne Lockwood>safety, trust, all of these kind of things are below the

534
00:34:58.419 --> 00:35:01.819
<v Joanne Lockwood>neck. They're feelings. Do I feel safe? Do I feel belonging? Do I feel

535
00:35:02.520 --> 00:35:06.520
<v Joanne Lockwood>respected? That is very subjective in the eyes,

536
00:35:06.520 --> 00:35:10.440
<v Joanne Lockwood>ears and feelings of the person who has it or not. And you say that's

537
00:35:10.440 --> 00:35:14.200
<v Joanne Lockwood>where the belonging kicks in. So you work with leaders.

538
00:35:14.440 --> 00:35:17.400
<v Joanne Lockwood>How do you move the leader from a cerebral

539
00:35:17.880 --> 00:35:21.640
<v Joanne Lockwood>logical solution here into an empathy thing?

540
00:35:21.640 --> 00:35:25.560
<v Joanne Lockwood>Because sometimes people see empathy and feelings as

541
00:35:25.560 --> 00:35:28.960
<v Joanne Lockwood>weakness. Especially when you're in certain academic or

542
00:35:28.960 --> 00:35:32.610
<v Joanne Lockwood>leadership models. We will talk about the logic and we're learning

543
00:35:32.610 --> 00:35:36.610
<v Joanne Lockwood>stuff. But it's not that say it's the trauma,

544
00:35:36.610 --> 00:35:40.250
<v Joanne Lockwood>what's going on in people's lives, what they're feeling, their biases, the blind, everything that's

545
00:35:40.250 --> 00:35:44.130
<v Joanne Lockwood>going on, they're unpacking this, their fight, flight, fear mechanism, their vagus

546
00:35:44.130 --> 00:35:48.050
<v Joanne Lockwood>nerves going Crazy, pumping adrenaline, anxiety. All that stuff's going

547
00:35:48.050 --> 00:35:52.050
<v Joanne Lockwood>on, isn't it? Well, one of the things that we, we made a

548
00:35:52.050 --> 00:35:55.930
<v Adrianne Arendse>choice about clients didn't. We chose not

549
00:35:55.930 --> 00:35:58.620
<v Adrianne Arendse>to try to convert somebody

550
00:35:59.580 --> 00:36:03.500
<v Adrianne Arendse>to wanting to work with us. We chose

551
00:36:03.580 --> 00:36:07.340
<v Adrianne Arendse>to focus on people who are looking to do,

552
00:36:07.340 --> 00:36:11.140
<v Adrianne Arendse>to make this shift, whether they have the language for it or

553
00:36:11.140 --> 00:36:15.020
<v Adrianne Arendse>not, put things out and sort of let them know that we exist so

554
00:36:15.020 --> 00:36:18.420
<v Adrianne Arendse>that they'll look at what we're offering and something will

555
00:36:18.420 --> 00:36:21.780
<v Adrianne Arendse>resonate with the direction they want to move in. So we're not trying to convert

556
00:36:21.780 --> 00:36:25.780
<v Adrianne Arendse>people. One sort of operating in this way to move in this direction. We

557
00:36:25.780 --> 00:36:29.380
<v Adrianne Arendse>were looking for people who already sort of are

558
00:36:29.380 --> 00:36:33.340
<v Adrianne Arendse>curious and, and curiosity then needs to be met with

559
00:36:33.340 --> 00:36:36.700
<v Adrianne Arendse>courage. As in they have to add courage to that and we have to be

560
00:36:36.700 --> 00:36:40.660
<v Adrianne Arendse>courageous as well to be able to persist in that. Because what we're

561
00:36:40.660 --> 00:36:44.420
<v Adrianne Arendse>doing is facilitation. It's not, it's not therapy, it's not,

562
00:36:45.140 --> 00:36:49.070
<v Adrianne Arendse>it's not, it's definitely not giving people answers. It's,

563
00:36:49.710 --> 00:36:53.710
<v Adrianne Arendse>it's, it's creating space for them to assemble their own compass

564
00:36:54.110 --> 00:36:57.270
<v Adrianne Arendse>and then learn how to use their compass and to adjust it as they need

565
00:36:57.270 --> 00:37:00.510
<v Adrianne Arendse>to. But yes, I, it, it's, it's definitely

566
00:37:01.470 --> 00:37:04.509
<v Adrianne Arendse>their willingness, their employability,

567
00:37:05.310 --> 00:37:09.310
<v Adrianne Arendse>so to speak to that process of shifting from the one way of

568
00:37:09.310 --> 00:37:13.230
<v Adrianne Arendse>being to another that is, that's absolutely

569
00:37:13.230 --> 00:37:17.220
<v Adrianne Arendse>necessary because if somebody doesn't really want to

570
00:37:17.220 --> 00:37:20.540
<v Adrianne Arendse>do something, it's a, it's a battle

571
00:37:21.420 --> 00:37:24.540
<v Adrianne Arendse>for them and would be a battle for us as well.

572
00:37:25.980 --> 00:37:29.420
<v Silvia Causo>From a nervous system perspective like you can't

573
00:37:29.660 --> 00:37:33.620
<v Silvia Causo>force anyone feel or do anything as, as a, as

574
00:37:33.620 --> 00:37:37.060
<v Silvia Causo>a, as a therapeutic coach. It's not going to happen because there is a

575
00:37:37.060 --> 00:37:40.730
<v Silvia Causo>protective mechanism that will kick into place. Especially with

576
00:37:40.730 --> 00:37:44.450
<v Silvia Causo>logical people like leaders. They, they experience

577
00:37:44.610 --> 00:37:48.610
<v Silvia Causo>numbness for a reason. That's why. Because they protect. It's a

578
00:37:48.610 --> 00:37:52.530
<v Silvia Causo>protective mechanism. So if someone doesn't, is not

579
00:37:52.530 --> 00:37:56.450
<v Silvia Causo>ready for, will not be triggered. There

580
00:37:56.450 --> 00:38:00.250
<v Silvia Causo>are people that are very good, you know, like some

581
00:38:00.250 --> 00:38:04.050
<v Silvia Causo>aspects, some branches of NLP that can be very good at kind

582
00:38:04.050 --> 00:38:07.840
<v Silvia Causo>of pushing people towards a direction we definitely need not.

583
00:38:07.840 --> 00:38:11.760
<v Silvia Causo>You know, I'm not even trained in NLP whatsoever because I don't

584
00:38:11.760 --> 00:38:15.480
<v Silvia Causo>believe in that. I believe that safe space and awareness is

585
00:38:15.480 --> 00:38:19.280
<v Silvia Causo>what people need to be able to come up with their own answers. So

586
00:38:19.280 --> 00:38:23.160
<v Silvia Causo>if we are in the room because a leader might choose

587
00:38:23.160 --> 00:38:26.680
<v Silvia Causo>to say okay, let's do this work in our organisation, but there might be in

588
00:38:26.680 --> 00:38:29.320
<v Silvia Causo>someone else in the room who is not ready for it right,

589
00:38:30.760 --> 00:38:34.380
<v Silvia Causo>what we do, we bring gentleness. We, we do this very

590
00:38:34.380 --> 00:38:37.860
<v Silvia Causo>slowly, just like going to the gym. The first day you go to the gym,

591
00:38:37.860 --> 00:38:41.700
<v Silvia Causo>you just look at the gym, you don't touch anything. The second day you

592
00:38:41.700 --> 00:38:45.700
<v Silvia Causo>might be wearing, you know, the gym clothes. And

593
00:38:45.700 --> 00:38:49.140
<v Silvia Causo>then the third day you start picking up things. This is a very gentle process

594
00:38:49.620 --> 00:38:53.460
<v Silvia Causo>and this is why we call it a trauma informed approach.

595
00:38:54.420 --> 00:38:58.420
<v Silvia Causo>Trauma informed is like belonging. It's not a mental thing, it's an attitude of

596
00:38:58.420 --> 00:39:02.330
<v Silvia Causo>the practitioner. You are, Adrian, are very good at holding the

597
00:39:02.330 --> 00:39:05.930
<v Silvia Causo>space in the group. I am very good at

598
00:39:06.090 --> 00:39:09.770
<v Silvia Causo>noticing the slight changes in someone, someone else,

599
00:39:09.770 --> 00:39:13.570
<v Silvia Causo>like even slight movement. When Adrianne

600
00:39:13.570 --> 00:39:16.970
<v Silvia Causo>says something, I can see what is that person has been

601
00:39:16.970 --> 00:39:20.450
<v Silvia Causo>triggered. And then, you know, not addressing

602
00:39:20.450 --> 00:39:24.290
<v Silvia Causo>individuals but in the room, we can talk about that, we can pause and talk

603
00:39:24.290 --> 00:39:28.080
<v Silvia Causo>about that because someone is experiencing it. Other people in the room

604
00:39:28.160 --> 00:39:32.160
<v Silvia Causo>will be experiencing it. Because going back to the nervous system and the

605
00:39:32.160 --> 00:39:36.160
<v Silvia Causo>energetic fields, we are all connected. It's like when you, you in a

606
00:39:36.160 --> 00:39:39.000
<v Silvia Causo>room and someone enters the room and you feel, oh my God, I feel so

607
00:39:39.000 --> 00:39:42.960
<v Silvia Causo>uncomfortable now. What, what is it? Someone else

608
00:39:42.960 --> 00:39:46.560
<v Silvia Causo>come in with the nervous system dysregulated and every single one

609
00:39:47.600 --> 00:39:51.080
<v Silvia Causo>and every other person in the room is picking it up. As you're both talking,

610
00:39:51.080 --> 00:39:55.080
<v Joanne Lockwood>I'm thinking here that the word courage came in earlier. What's also bouncing around my

611
00:39:55.080 --> 00:39:58.920
<v Joanne Lockwood>mind is that. But these are skills that not all of us

612
00:39:58.920 --> 00:40:02.080
<v Joanne Lockwood>possess. You know, certainly leaders don't possess all these skills. And

613
00:40:02.720 --> 00:40:06.240
<v Joanne Lockwood>radical empathy, even any empathy,

614
00:40:06.880 --> 00:40:10.480
<v Joanne Lockwood>is often not present. And I know

615
00:40:11.040 --> 00:40:14.640
<v Joanne Lockwood>leaders are. Leaders tend to be thinking about

616
00:40:14.960 --> 00:40:18.800
<v Joanne Lockwood>business objectives, getting reports out, hitting targets and

617
00:40:18.800 --> 00:40:22.800
<v Joanne Lockwood>numbers and feelings. And empathy can sometimes get in the way with that.

618
00:40:23.360 --> 00:40:27.360
<v Joanne Lockwood>Almost like many HR departments I speak to, it's all around policy process,

619
00:40:27.520 --> 00:40:31.120
<v Joanne Lockwood>managing this, managing that. Do we put enough

620
00:40:31.200 --> 00:40:35.000
<v Joanne Lockwood>effort and training to develop leaders who are

621
00:40:35.000 --> 00:40:38.880
<v Joanne Lockwood>able to have the skill to engage with people at

622
00:40:38.880 --> 00:40:42.160
<v Joanne Lockwood>an emotional level, not just a logical level. You know, we think about,

623
00:40:42.720 --> 00:40:46.720
<v Joanne Lockwood>we've got our amygdala and our trigger part of our brain. We've got our prefrontal

624
00:40:46.720 --> 00:40:50.670
<v Joanne Lockwood>cortex. We need people to move into the prefrontal cortex, but

625
00:40:50.670 --> 00:40:54.510
<v Joanne Lockwood>also recognise that the feelings are buried deep in the, in the,

626
00:40:54.510 --> 00:40:58.510
<v Joanne Lockwood>in the back part of our brain, which is our reactive. Because sometimes as

627
00:40:58.510 --> 00:41:01.550
<v Joanne Lockwood>a leader we think, I don't want to open that box in case they react

628
00:41:01.550 --> 00:41:04.670
<v Joanne Lockwood>in a way that I can't handle. And that's what we talk about here. The

629
00:41:04.670 --> 00:41:08.310
<v Joanne Lockwood>trauma related experiences. Getting into the hub of this.

630
00:41:08.550 --> 00:41:12.510
<v Joanne Lockwood>We need to Be brave enough to get into the feelings where there's no right

631
00:41:12.510 --> 00:41:16.390
<v Joanne Lockwood>answer. It's all. It's all nebulous shades of

632
00:41:16.390 --> 00:41:20.230
<v Joanne Lockwood>grey. Well, there's certainly. Having worked

633
00:41:20.230 --> 00:41:24.070
<v Adrianne Arendse>in policy contexts a few times, I've realised that

634
00:41:24.230 --> 00:41:28.110
<v Adrianne Arendse>often policy is about protecting organisations, the

635
00:41:28.110 --> 00:41:31.590
<v Adrianne Arendse>organisation as an. Sort of a legal organism from these

636
00:41:31.830 --> 00:41:35.750
<v Adrianne Arendse>squishy spaces, these nebulous spaces. So you made for.

637
00:41:35.830 --> 00:41:39.670
<v Adrianne Arendse>I was. I was made redundant a few years ago and there's

638
00:41:39.670 --> 00:41:43.510
<v Adrianne Arendse>the process of the redundancy as. As I experienced it

639
00:41:43.510 --> 00:41:46.720
<v Adrianne Arendse>is the organisation making sure they follow the law

640
00:41:47.760 --> 00:41:51.760
<v Adrianne Arendse>rather than centering the person who is potentially being made

641
00:41:51.760 --> 00:41:55.760
<v Adrianne Arendse>redundant because the performance is that your redundancy is a possibility,

642
00:41:55.840 --> 00:41:59.760
<v Adrianne Arendse>but the reality is it's a certainty, you know, and

643
00:42:00.080 --> 00:42:04.040
<v Adrianne Arendse>so I have to, certainly with my. My race, my

644
00:42:04.040 --> 00:42:08.000
<v Adrianne Arendse>experience of lived experience of race. I am very practised in living

645
00:42:08.000 --> 00:42:11.670
<v Adrianne Arendse>with paradoxes and contradictions because I have to. To survival

646
00:42:11.750 --> 00:42:15.710
<v Adrianne Arendse>imperative. So to see that. I can see that. And also

647
00:42:15.710 --> 00:42:19.550
<v Adrianne Arendse>my. I love Gabor Mate's definition of. Of trauma.

648
00:42:19.550 --> 00:42:22.510
<v Adrianne Arendse>He talks about it as not the thing that happens to you, but what happens

649
00:42:22.510 --> 00:42:26.510
<v Adrianne Arendse>to you as a result of the thing. So you disconnect from your body, your

650
00:42:26.510 --> 00:42:30.510
<v Adrianne Arendse>emotions, et cetera. So it's the echo. Yeah, he says the echo is the

651
00:42:30.510 --> 00:42:34.470
<v Adrianne Arendse>trauma, it's not the. The thing. And, and what I love about

652
00:42:34.470 --> 00:42:37.390
<v Adrianne Arendse>that is because it. What that inspired in me is to be able to see

653
00:42:37.390 --> 00:42:41.270
<v Adrianne Arendse>the trauma in the traumatizer. So, for instance,

654
00:42:41.270 --> 00:42:44.190
<v Adrianne Arendse>if we look at redundancy, the organisation

655
00:42:44.990 --> 00:42:48.670
<v Adrianne Arendse>cuts off its own humanity and the people

656
00:42:48.670 --> 00:42:52.550
<v Adrianne Arendse>involved, because people have to talk to you in order to do this. The

657
00:42:52.550 --> 00:42:56.030
<v Adrianne Arendse>organisation does not have a face, it's people who have to talk to you.

658
00:42:56.270 --> 00:43:00.030
<v Adrianne Arendse>They have to sort of suppress some of their humanity in order

659
00:43:00.190 --> 00:43:03.470
<v Adrianne Arendse>to have these conversations with you that they know a performance

660
00:43:04.680 --> 00:43:08.200
<v Adrianne Arendse>and then show you where the door is at some point, you know, in a

661
00:43:08.200 --> 00:43:11.320
<v Adrianne Arendse>way that somehow protects them, so that numbness

662
00:43:12.200 --> 00:43:15.640
<v Adrianne Arendse>protects them to some degree and then they have to drive home, you know,

663
00:43:15.960 --> 00:43:19.800
<v Adrianne Arendse>and it's really, really interesting. So I don't sort

664
00:43:19.800 --> 00:43:23.000
<v Adrianne Arendse>of. I haven't used the word victim once because

665
00:43:23.480 --> 00:43:27.360
<v Adrianne Arendse>I feel like that makes. That suggests that

666
00:43:27.360 --> 00:43:31.230
<v Adrianne Arendse>the traumatizer isn't the victim as either, because they

667
00:43:31.230 --> 00:43:35.030
<v Adrianne Arendse>certainly are. You know, there's quite a dynamic

668
00:43:35.030 --> 00:43:38.830
<v Adrianne Arendse>there. But yes, I think. I think it's. It's

669
00:43:38.830 --> 00:43:42.350
<v Adrianne Arendse>really important to situate. To have awareness, self

670
00:43:42.350 --> 00:43:46.270
<v Adrianne Arendse>awareness, because then you can realise, you know, one of the

671
00:43:46.270 --> 00:43:49.790
<v Adrianne Arendse>terms that's in various pieces of literature is metacognition and,

672
00:43:50.590 --> 00:43:54.430
<v Adrianne Arendse>you know, the ability to be Able to see yourself thinking, to observe yourself

673
00:43:54.430 --> 00:43:57.470
<v Adrianne Arendse>thinking. And I think you should also be able to observe yourself feeling

674
00:43:58.670 --> 00:44:02.110
<v Adrianne Arendse>so that a feeling comes up and it's not completely running you

675
00:44:02.430 --> 00:44:06.230
<v Adrianne Arendse>that you can see, oh this feeling is happening. And I can

676
00:44:06.230 --> 00:44:10.150
<v Adrianne Arendse>observe the feeling, I can make choices about it, you know, and

677
00:44:10.150 --> 00:44:14.150
<v Adrianne Arendse>that choice might be to let the feeling be but not let it get

678
00:44:14.150 --> 00:44:17.990
<v Adrianne Arendse>out into the world as a, as an action or words or any of those

679
00:44:17.990 --> 00:44:21.750
<v Adrianne Arendse>things. That's a great, that's a great word,

680
00:44:21.750 --> 00:44:25.240
<v Joanne Lockwood>metacognition. I completely understand what you're saying here is this

681
00:44:25.640 --> 00:44:29.360
<v Joanne Lockwood>be able to step out of your body and look down on you and analyse

682
00:44:29.360 --> 00:44:33.280
<v Joanne Lockwood>what's going on in your mind, what's going on in your heart, your feelings. And

683
00:44:33.280 --> 00:44:37.080
<v Joanne Lockwood>then almost a bit like, a bit like emotional intelligence where you're able to understand

684
00:44:37.240 --> 00:44:41.080
<v Joanne Lockwood>and be self aware of what's going on and then you can

685
00:44:41.240 --> 00:44:44.680
<v Joanne Lockwood>start to get into the self regulation, self management and adapt

686
00:44:45.000 --> 00:44:48.520
<v Joanne Lockwood>based on what you know. But I suppose if you're, if you're right in trauma,

687
00:44:49.410 --> 00:44:52.530
<v Joanne Lockwood>you're living it, you can't step back out of that. That's maybe some of the

688
00:44:52.530 --> 00:44:56.530
<v Joanne Lockwood>problem you're talking about there. Yeah. And suddenly if you use

689
00:44:56.530 --> 00:45:00.450
<v Adrianne Arendse>all this without judgement so to just see what.

690
00:45:00.450 --> 00:45:04.370
<v Joanne Lockwood>Is, that's the hard bit, isn't it? We're judgmental people. We love to be right,

691
00:45:04.370 --> 00:45:07.410
<v Joanne Lockwood>we love to have opinions, we love to tell people what we think, don't we?

692
00:45:08.130 --> 00:45:12.090
<v Silvia Causo>And that is the primal biology role of the brain is

693
00:45:12.090 --> 00:45:15.890
<v Silvia Causo>to judge is this safe, is it not? The problem is that we live,

694
00:45:15.890 --> 00:45:19.800
<v Silvia Causo>you know, we talk about the risk problem, primal biology. And

695
00:45:19.800 --> 00:45:23.520
<v Silvia Causo>there is us as human being evolving in this, you know,

696
00:45:23.840 --> 00:45:27.760
<v Silvia Causo>in, in this world like our consciousness is evolving and there is like

697
00:45:27.760 --> 00:45:31.760
<v Silvia Causo>a gap, you know, there is a contradiction between the two

698
00:45:32.240 --> 00:45:36.120
<v Silvia Causo>and self awareness that metacognition be able to see what

699
00:45:36.120 --> 00:45:39.920
<v Silvia Causo>you're thinking but also what you're feeling. We need to come up with a new

700
00:45:41.040 --> 00:45:44.960
<v Silvia Causo>word for that is the process to,

701
00:45:44.960 --> 00:45:48.400
<v Silvia Causo>to bridge that gap. But going back to the leaders, they're focused on

702
00:45:48.400 --> 00:45:52.400
<v Silvia Causo>productivity and profitability and, and numbers and

703
00:45:52.400 --> 00:45:56.360
<v Silvia Causo>stats. I mean the system is crumbling. That we like it or not,

704
00:45:56.760 --> 00:46:00.640
<v Silvia Causo>something needs to shift come in and I think in,

705
00:46:00.640 --> 00:46:04.360
<v Silvia Causo>in many, if you treat it properly, AI is in a way is a blessing

706
00:46:04.360 --> 00:46:07.720
<v Silvia Causo>because as I said, as I said before

707
00:46:08.520 --> 00:46:12.360
<v Silvia Causo>I will solve is a almost like a left brain

708
00:46:12.360 --> 00:46:16.000
<v Silvia Causo>kind of, you know, tool helps you to solve,

709
00:46:16.080 --> 00:46:19.800
<v Silvia Causo>plan and do everything. And what you left is space for

710
00:46:19.800 --> 00:46:23.560
<v Silvia Causo>creativity is space for, you know, connect with People a space

711
00:46:23.560 --> 00:46:27.440
<v Silvia Causo>to explore different opportunities. So this is

712
00:46:27.440 --> 00:46:31.320
<v Silvia Causo>why the passion for us is actually to help people. How can

713
00:46:31.320 --> 00:46:35.040
<v Silvia Causo>we help humans to actually capitalise on this

714
00:46:35.040 --> 00:46:38.920
<v Silvia Causo>AI venture instead of feeling threatened by it? And we

715
00:46:38.920 --> 00:46:42.920
<v Silvia Causo>talk about, you can create it from two different spaces, can create from a place

716
00:46:42.920 --> 00:46:46.580
<v Silvia Causo>of fear, or you can create from a place of flow, of

717
00:46:46.580 --> 00:46:50.260
<v Silvia Causo>connection, of safety. The results are very

718
00:46:50.260 --> 00:46:53.940
<v Silvia Causo>different because if you can create from

719
00:46:53.940 --> 00:46:57.420
<v Silvia Causo>flow, you can actually connect and belong to the team

720
00:46:58.300 --> 00:47:01.900
<v Silvia Causo>because you feel safe. And actually you can say, you know, I've got a great

721
00:47:01.900 --> 00:47:05.860
<v Silvia Causo>idea, but my idea combined with yours actually is going to be

722
00:47:05.860 --> 00:47:09.420
<v Silvia Causo>even better. But when we are into, you know, trauma

723
00:47:09.420 --> 00:47:13.190
<v Silvia Causo>responses and you know, this idea that, you know,

724
00:47:13.990 --> 00:47:17.910
<v Silvia Causo>scarcity, we focus on creating solution for ourselves, for our

725
00:47:17.910 --> 00:47:21.750
<v Silvia Causo>sake. So I think leaders will have to evolve. Some

726
00:47:21.750 --> 00:47:25.630
<v Silvia Causo>leaders will not and eventually will fade out, but the

727
00:47:25.630 --> 00:47:29.590
<v Silvia Causo>majority of us will need to embrace this. I mean, you know,

728
00:47:29.750 --> 00:47:33.270
<v Silvia Causo>off sick, off sickness, quiet, quitting,

729
00:47:33.270 --> 00:47:36.070
<v Silvia Causo>redundancy, burnout costs a lot of money anyway

730
00:47:37.510 --> 00:47:41.390
<v Silvia Causo>and they affect. Leadership as well as, as well as, you know, leaders

731
00:47:41.390 --> 00:47:45.390
<v Adrianne Arendse>burnout, leaders quit quietly. Well, leaders

732
00:47:45.390 --> 00:47:48.830
<v Joanne Lockwood>are led by somebody else. You know, there's a hierarchy of leaders at some point.

733
00:47:48.830 --> 00:47:52.670
<v Adrianne Arendse>Yeah, and, and, and so I think what's always

734
00:47:52.670 --> 00:47:55.270
<v Adrianne Arendse>important is to remember that everybody's human.

735
00:47:57.270 --> 00:48:01.110
<v Adrianne Arendse>You know, you talk about sort of creating from fear. What happens when

736
00:48:01.110 --> 00:48:05.060
<v Adrianne Arendse>that happens is that you filter out things that won't get

737
00:48:05.060 --> 00:48:08.660
<v Adrianne Arendse>you to feel safe. Now it doesn't mean that there, there's not

738
00:48:08.820 --> 00:48:12.660
<v Adrianne Arendse>immense possibility in those things. And I specifically didn't use the

739
00:48:12.660 --> 00:48:16.340
<v Adrianne Arendse>word value just then, those things are just not imperative to your

740
00:48:16.420 --> 00:48:20.420
<v Adrianne Arendse>survival in the moment. And so you're throwing so many babies out

741
00:48:20.500 --> 00:48:24.420
<v Adrianne Arendse>with bathwater and, and when you're

742
00:48:24.420 --> 00:48:28.100
<v Adrianne Arendse>creating from flow, they all get to their time in the sun,

743
00:48:28.990 --> 00:48:32.950
<v Adrianne Arendse>you know, and you can make choices that are better informed, that are deeper,

744
00:48:32.950 --> 00:48:36.270
<v Adrianne Arendse>that are more connected and the choices become offerings

745
00:48:37.150 --> 00:48:40.670
<v Adrianne Arendse>rather than imperatives. Also there's this, this

746
00:48:40.670 --> 00:48:44.590
<v Adrianne Arendse>distinction between the fear based way of creating, of

747
00:48:44.749 --> 00:48:48.510
<v Adrianne Arendse>being can be quite individualist focused, whereas the other is more

748
00:48:48.510 --> 00:48:52.390
<v Adrianne Arendse>collective focused. Because what helps us, helps me and what

749
00:48:52.390 --> 00:48:56.310
<v Adrianne Arendse>helps me, helps us. And it's not that we lose distinction, it's not, you

750
00:48:56.310 --> 00:49:00.110
<v Adrianne Arendse>don't lose your identity, you need an identity in order to belong to

751
00:49:00.110 --> 00:49:03.850
<v Adrianne Arendse>the. But the possibilities that happen when we connect, that we are just,

752
00:49:03.850 --> 00:49:07.730
<v Adrianne Arendse>they're exponential as opposed to the individual just looking out for

753
00:49:07.730 --> 00:49:11.330
<v Adrianne Arendse>themselves. I mean, I've been certainly in work context where people have stolen my

754
00:49:11.330 --> 00:49:15.050
<v Adrianne Arendse>ideas for their own progress and I always

755
00:49:15.130 --> 00:49:19.090
<v Adrianne Arendse>see those as Missed opportunities for the opposite to happen, for all of us

756
00:49:19.090 --> 00:49:22.330
<v Adrianne Arendse>to move on. Is there a

757
00:49:23.130 --> 00:49:26.940
<v Joanne Lockwood>demographic bias in some of these things?

758
00:49:27.020 --> 00:49:30.700
<v Joanne Lockwood>So I'm thinking, are men more likely to

759
00:49:30.700 --> 00:49:34.540
<v Joanne Lockwood>lack empathy than women or is it. If you've experienced marginalisation,

760
00:49:35.020 --> 00:49:38.420
<v Joanne Lockwood>discrimination in the past, you're more likely to have more

761
00:49:38.420 --> 00:49:42.420
<v Joanne Lockwood>empathy about another person's situation. Can we generalise

762
00:49:42.420 --> 00:49:45.660
<v Joanne Lockwood>here at all what good leaders tend to

763
00:49:46.060 --> 00:49:49.940
<v Joanne Lockwood>be? Women tend to be overcome. You know, a view

764
00:49:49.940 --> 00:49:53.820
<v Joanne Lockwood>on that. I think it's both. You can generalise and yet you

765
00:49:53.820 --> 00:49:57.240
<v Silvia Causo>cannot. I think it's one of the

766
00:49:57.240 --> 00:50:01.160
<v Silvia Causo>paradoxes, you know, because again, goes down

767
00:50:01.160 --> 00:50:05.000
<v Silvia Causo>to the individual experience for me to bring some woo woo

768
00:50:05.000 --> 00:50:08.720
<v Silvia Causo>into the conversation. It's about, it's about

769
00:50:09.360 --> 00:50:13.360
<v Silvia Causo>balancing your feminine and masculine energy that

770
00:50:13.360 --> 00:50:16.960
<v Silvia Causo>we hold, you know, like generally can

771
00:50:17.200 --> 00:50:20.000
<v Silvia Causo>generalise. The masculine is the, is the,

772
00:50:21.320 --> 00:50:25.240
<v Silvia Causo>the provider, right? And the feminine is the protector. The

773
00:50:25.240 --> 00:50:29.160
<v Silvia Causo>kind of the, you know, the energy that, you know, makes you feel safe and

774
00:50:29.160 --> 00:50:32.520
<v Silvia Causo>nurtured. And then the masculine is like, I'm gonna go out hunt, come back and

775
00:50:32.520 --> 00:50:36.000
<v Silvia Causo>put the meat on the, you know, next to the fire. And the, the feminine

776
00:50:36.000 --> 00:50:39.840
<v Silvia Causo>will cook the, will cook the meat, you know, that kind of stuff. So it's

777
00:50:39.840 --> 00:50:43.440
<v Silvia Causo>a balance between us in a Western society. We're

778
00:50:43.440 --> 00:50:47.220
<v Silvia Causo>driven from a masculine, very patriarchal way

779
00:50:47.220 --> 00:50:51.180
<v Silvia Causo>of doing things. Then you see even women, you know, doing that

780
00:50:51.180 --> 00:50:54.900
<v Silvia Causo>in, you know, business. Women founders, they drive businesses like men

781
00:50:54.980 --> 00:50:58.900
<v Silvia Causo>would do. Even if they come up and show up with

782
00:50:58.900 --> 00:51:02.820
<v Silvia Causo>a lipstick on, they're still driving from a masculine, you know,

783
00:51:03.780 --> 00:51:07.460
<v Silvia Causo>Western height orientation.

784
00:51:07.700 --> 00:51:11.060
<v Silvia Causo>And, and what was the question,

785
00:51:11.460 --> 00:51:15.350
<v Silvia Causo>what was my fight? And, and this is. There is

786
00:51:15.350 --> 00:51:19.230
<v Silvia Causo>an imbalance. There is an imbalance. I question myself,

787
00:51:19.230 --> 00:51:23.230
<v Silvia Causo>how do I want to run my business? Because I don't want to do

788
00:51:23.230 --> 00:51:27.190
<v Silvia Causo>it like the way that everybody, everybody else does. There are many

789
00:51:27.190 --> 00:51:30.750
<v Silvia Causo>people are shifting, actually. It's not, it's, you know, this big

790
00:51:31.070 --> 00:51:35.030
<v Silvia Causo>authenticity and being authentic is a buzzword now, especially on LinkedIn. Showing

791
00:51:35.030 --> 00:51:38.950
<v Silvia Causo>up and being vulnerable again and again. You can fake it, you know,

792
00:51:38.950 --> 00:51:42.760
<v Silvia Causo>you can become. Come across vulnerable to a certain degree and then it will show

793
00:51:42.760 --> 00:51:46.440
<v Silvia Causo>up anyway. But I think I lost my point. Someone saved me. I think what

794
00:51:46.440 --> 00:51:50.400
<v Joanne Lockwood>you were trying to say there was the. It's about getting in touch with your

795
00:51:50.400 --> 00:51:53.960
<v Joanne Lockwood>energy and recognising that you need different energy

796
00:51:53.960 --> 00:51:57.800
<v Joanne Lockwood>sources. So as you say, the protector, the provider and whatever your

797
00:51:57.800 --> 00:52:01.760
<v Joanne Lockwood>gender, your age, your demographic is recognising those different

798
00:52:01.760 --> 00:52:04.920
<v Joanne Lockwood>energies and needs at different times and being able to

799
00:52:06.150 --> 00:52:09.990
<v Joanne Lockwood>authentically move in and out of energies and modes and

800
00:52:09.990 --> 00:52:13.190
<v Joanne Lockwood>Styles and communication and adapt

801
00:52:13.750 --> 00:52:17.550
<v Joanne Lockwood>to interact with people in a way that resonates at the time, I think, is

802
00:52:17.550 --> 00:52:21.510
<v Joanne Lockwood>what you're trying to say. So it's skill here is self awareness. And you

803
00:52:21.510 --> 00:52:25.350
<v Joanne Lockwood>say that metacognition, to be able to put yourself in a place

804
00:52:25.350 --> 00:52:29.110
<v Joanne Lockwood>where you are the most receptive communicator to listen

805
00:52:29.190 --> 00:52:33.190
<v Joanne Lockwood>and to assist at the time. I think to paraphrase

806
00:52:33.190 --> 00:52:36.710
<v Joanne Lockwood>what you're saying. Yes, thank you for bringing me back to the

807
00:52:36.710 --> 00:52:40.270
<v Silvia Causo>centre. And it's about self awareness and also willingness.

808
00:52:40.830 --> 00:52:44.710
<v Silvia Causo>Am I willing to just do this? Because, you know, to the point that Adrianne

809
00:52:44.710 --> 00:52:48.430
<v Silvia Causo>said we want to work with people who want to maybe don't know the answer,

810
00:52:48.430 --> 00:52:51.750
<v Silvia Causo>they don't know what they're looking for, but they feel like there is something different

811
00:52:51.750 --> 00:52:55.630
<v Silvia Causo>that is needed in the business and organisation. And there is that sense

812
00:52:55.710 --> 00:52:59.510
<v Silvia Causo>that, the willingness. Because when you open, when you open a

813
00:52:59.510 --> 00:53:03.380
<v Silvia Causo>Pandora's box, there is also a purging process that people

814
00:53:03.380 --> 00:53:07.140
<v Silvia Causo>need to go through. You know, and my clients, I said, yeah, we can do

815
00:53:07.140 --> 00:53:11.060
<v Silvia Causo>this work, but remember when, after the session, the process continues. So you

816
00:53:11.060 --> 00:53:15.020
<v Silvia Causo>need to start to look at, you know, at uncomfortable new beliefs that come

817
00:53:15.020 --> 00:53:18.660
<v Silvia Causo>up. We might work on something, but something else will come up because it's a

818
00:53:18.660 --> 00:53:22.420
<v Silvia Causo>constant renewal process. That's just the nature of nature.

819
00:53:22.740 --> 00:53:26.300
<v Silvia Causo>And we are nature. We constantly renew, we grow our hair, we cut them to

820
00:53:26.300 --> 00:53:29.430
<v Silvia Causo>grow skin nails. You know,

821
00:53:30.470 --> 00:53:34.390
<v Silvia Causo>that is the thing. Fundamentally, we

822
00:53:34.390 --> 00:53:37.510
<v Joanne Lockwood>have to care deeply about

823
00:53:38.390 --> 00:53:42.390
<v Joanne Lockwood>the end result. If I'm having a conversation with you

824
00:53:42.629 --> 00:53:45.590
<v Joanne Lockwood>and I don't really care how you feel when you leave the room,

825
00:53:47.350 --> 00:53:51.350
<v Joanne Lockwood>that sets me up for an emotional failure, if you like, or a connection failure.

826
00:53:51.350 --> 00:53:54.840
<v Joanne Lockwood>If I deeply care that I want you to walk out that room feeling

827
00:53:54.840 --> 00:53:58.400
<v Joanne Lockwood>enhanced, feeling valued, even though this is a tough

828
00:53:58.400 --> 00:54:01.680
<v Joanne Lockwood>conversation, even though I'm making you redundant, I can do it in a way where

829
00:54:01.680 --> 00:54:05.640
<v Joanne Lockwood>there's empathy and compassion and I'm helping with that trauma process, sometimes I

830
00:54:05.640 --> 00:54:09.080
<v Joanne Lockwood>can just go, well, here's the bit of paper. Sorry, you're out tomorrow. Bye. Same

831
00:54:09.080 --> 00:54:12.360
<v Joanne Lockwood>conversation, just a different outcome planned, isn't that so? I think

832
00:54:12.680 --> 00:54:16.360
<v Joanne Lockwood>caring enough about how you interact, it's gotta be the first

833
00:54:16.360 --> 00:54:19.560
<v Joanne Lockwood>stage. And until we get that I care enough

834
00:54:20.140 --> 00:54:23.700
<v Joanne Lockwood>feeling, we're never going to be able to take a helicopter view of the

835
00:54:23.700 --> 00:54:27.700
<v Joanne Lockwood>conversation and think what the outcomes are. Yeah, it's funny

836
00:54:27.700 --> 00:54:31.180
<v Adrianne Arendse>when. When this is a. An artefact of

837
00:54:31.740 --> 00:54:35.420
<v Adrianne Arendse>race conversations and one of the things I've learned to do

838
00:54:35.500 --> 00:54:39.300
<v Adrianne Arendse>and continue to learn to do is how to hold those Conversations in a

839
00:54:39.300 --> 00:54:42.980
<v Adrianne Arendse>way that doesn't. That allows

840
00:54:42.980 --> 00:54:46.930
<v Adrianne Arendse>everyone into the conversation insofar as they choose to be or

841
00:54:46.930 --> 00:54:50.730
<v Adrianne Arendse>can be. And those are definitely two different things because you can really

842
00:54:50.730 --> 00:54:54.530
<v Adrianne Arendse>want to be in that conversation and not be able to. And, and one of

843
00:54:54.530 --> 00:54:58.050
<v Adrianne Arendse>the things that one of the artefacts in, in. In the. In the main

844
00:54:58.210 --> 00:55:02.089
<v Adrianne Arendse>is that somebody's response

845
00:55:02.089 --> 00:55:05.770
<v Adrianne Arendse>to something that's happened or somebody else's experience or somebody

846
00:55:05.770 --> 00:55:09.290
<v Adrianne Arendse>else's storey becomes the centre of the

847
00:55:09.290 --> 00:55:13.020
<v Adrianne Arendse>conversation rather than that experience. And

848
00:55:14.140 --> 00:55:17.340
<v Adrianne Arendse>it's the low hanging fruit here is to say that the white person

849
00:55:17.660 --> 00:55:21.620
<v Adrianne Arendse>cries and their tears become the conversation and

850
00:55:21.620 --> 00:55:25.340
<v Adrianne Arendse>their experience becomes a conversation. But that's the low hanging fruit can happen to anybody

851
00:55:26.140 --> 00:55:29.340
<v Adrianne Arendse>in that context because it then becomes about

852
00:55:29.820 --> 00:55:32.620
<v Adrianne Arendse>the feeling rather than the experience

853
00:55:33.660 --> 00:55:37.180
<v Adrianne Arendse>and whose feeling it is, you know, and it becomes about that

854
00:55:37.180 --> 00:55:41.000
<v Adrianne Arendse>person's empathy rather than who's gaslighting who. Who's

855
00:55:41.000 --> 00:55:43.360
<v Joanne Lockwood>more Right. It can be all those things.

856
00:55:44.720 --> 00:55:48.640
<v Adrianne Arendse>And for me it's so important.

857
00:55:50.080 --> 00:55:53.440
<v Adrianne Arendse>This awareness has come up quite a few times in this conversation.

858
00:55:54.320 --> 00:55:57.920
<v Adrianne Arendse>That awareness, the things, you know, you go through a

859
00:55:57.920 --> 00:56:01.560
<v Adrianne Arendse>transformation and I say transformation, I don't. I mean it in, in the sense that

860
00:56:01.560 --> 00:56:04.240
<v Adrianne Arendse>you, you choose to be a different way.

861
00:56:05.460 --> 00:56:09.060
<v Adrianne Arendse>Often that means letting go of things. And some things are very sticky. For instance,

862
00:56:09.460 --> 00:56:13.220
<v Adrianne Arendse>some of our work is. Involves the inner child metaphor, dialogue. The

863
00:56:13.220 --> 00:56:17.060
<v Adrianne Arendse>inner child's got very sticky fingers, you know, within that metaphor

864
00:56:17.460 --> 00:56:21.220
<v Adrianne Arendse>there are parts of you that struggle because they want to be safe.

865
00:56:21.220 --> 00:56:24.900
<v Adrianne Arendse>They struggle to let go of control. So letting go of that is not an

866
00:56:24.900 --> 00:56:28.660
<v Adrianne Arendse>easy process. Eventually it is, but it is not an easy

867
00:56:28.660 --> 00:56:31.860
<v Adrianne Arendse>process. So being able to be sort of courageous enough to make those choices, to

868
00:56:31.860 --> 00:56:35.730
<v Adrianne Arendse>have the self awareness to see these things happening. It's a conversation with

869
00:56:35.730 --> 00:56:39.410
<v Adrianne Arendse>yourself, you know, and being better at having that conversation with

870
00:56:39.410 --> 00:56:42.010
<v Adrianne Arendse>yourself makes you a better everything,

871
00:56:43.610 --> 00:56:47.290
<v Adrianne Arendse>better partner, better, better

872
00:56:47.530 --> 00:56:51.530
<v Adrianne Arendse>listener. I mean I talk about deep listening as being able to hear yourself

873
00:56:51.850 --> 00:56:55.610
<v Adrianne Arendse>as well as the other person. Because if you

874
00:56:55.610 --> 00:56:59.540
<v Adrianne Arendse>can't do it in both directions, something's wrong. You're. Because you

875
00:56:59.540 --> 00:57:03.500
<v Adrianne Arendse>can, you can over centre the other person's experience. You need to be able

876
00:57:03.500 --> 00:57:06.660
<v Adrianne Arendse>to hear what's going on inside of you so that you can know which bits

877
00:57:06.660 --> 00:57:10.540
<v Adrianne Arendse>to offer to withhold. So that deep listening is a

878
00:57:10.540 --> 00:57:14.300
<v Adrianne Arendse>really, really important aspect of our work. And from sort of

879
00:57:14.300 --> 00:57:18.260
<v Adrianne Arendse>creating context for that deep listening to happen is crucial.

880
00:57:18.340 --> 00:57:22.340
<v Silvia Causo>I just want to go back to a question that you asked Joe

881
00:57:22.340 --> 00:57:25.780
<v Silvia Causo>about. There are different some characteristics or some

882
00:57:25.780 --> 00:57:29.590
<v Silvia Causo>experiences like people, black and brown people, do they Experience

883
00:57:29.590 --> 00:57:33.550
<v Silvia Causo>more empathy because what they've gone through. And the answer was yes

884
00:57:33.550 --> 00:57:37.390
<v Silvia Causo>and no in my case,

885
00:57:37.550 --> 00:57:40.670
<v Silvia Causo>being criticised, overly criticised as a child

886
00:57:41.950 --> 00:57:45.870
<v Silvia Causo>has given me and feeling. It has given

887
00:57:45.870 --> 00:57:49.230
<v Silvia Causo>me the ability really to pick up on people

888
00:57:50.110 --> 00:57:53.490
<v Silvia Causo>when they retrieve because they feel criticised.

889
00:57:53.890 --> 00:57:57.890
<v Silvia Causo>Right. As a practitioner, as giving me. So, yes, your,

890
00:57:57.890 --> 00:58:01.250
<v Silvia Causo>your childhood experience will shape the way

891
00:58:01.970 --> 00:58:05.890
<v Silvia Causo>some of your gifts. And you talk about, you know, growing

892
00:58:05.890 --> 00:58:09.730
<v Silvia Causo>up in South Africa, having to be able to, you know, you had to scan

893
00:58:09.730 --> 00:58:13.530
<v Silvia Causo>the environment around you to. To feel safe. It's now your

894
00:58:13.530 --> 00:58:17.330
<v Silvia Causo>gift of be able to hold this big space where all these people are and,

895
00:58:17.330 --> 00:58:21.000
<v Silvia Causo>and make room for everybody, you know, everyone's emotion.

896
00:58:22.040 --> 00:58:25.960
<v Silvia Causo>So, yes, experience will shape the way you show up. And at

897
00:58:25.960 --> 00:58:29.640
<v Silvia Causo>the same time, someone who's been traumatised as a child,

898
00:58:29.640 --> 00:58:33.320
<v Silvia Causo>and this does not mean violence can be really

899
00:58:33.480 --> 00:58:37.320
<v Silvia Causo>emotional neglect is as traumatising as being,

900
00:58:37.640 --> 00:58:41.400
<v Silvia Causo>you know, for some people as any. Anything else as a car

901
00:58:41.400 --> 00:58:45.240
<v Silvia Causo>crash, they are hurt so much,

902
00:58:45.320 --> 00:58:49.080
<v Silvia Causo>they isolate themselves. The inner child is just close

903
00:58:49.080 --> 00:58:52.920
<v Silvia Causo>in. And some of these people will show up with

904
00:58:52.920 --> 00:58:56.840
<v Silvia Causo>narcissistic traits. They got so far in through that,

905
00:58:56.840 --> 00:59:00.160
<v Silvia Causo>on that path that cannot see other

906
00:59:00.160 --> 00:59:03.960
<v Silvia Causo>people's point of view anymore. It's just about them.

907
00:59:05.880 --> 00:59:09.720
<v Silvia Causo>It's just about them. And I've been dealt with narcissists in my life and

908
00:59:09.720 --> 00:59:12.680
<v Silvia Causo>you see them, they just go back to like childhood

909
00:59:13.160 --> 00:59:17.160
<v Silvia Causo>childlike behaviour and there is a block

910
00:59:17.160 --> 00:59:21.040
<v Silvia Causo>and some of them, they wear suits and, you know, ties, you know,

911
00:59:21.040 --> 00:59:24.880
<v Silvia Causo>some of these big children. Which unfortunately is quite prevalent in the

912
00:59:24.880 --> 00:59:28.520
<v Silvia Causo>top leadership layers, really, it's quite

913
00:59:28.520 --> 00:59:32.320
<v Silvia Causo>prevalent. A mantra that many professional speakers use

914
00:59:33.200 --> 00:59:36.480
<v Joanne Lockwood>is you speak from the scar, not from the wound.

915
00:59:37.280 --> 00:59:40.720
<v Joanne Lockwood>So if your wound is still open, it's still bleeding, it's still leaking,

916
00:59:41.740 --> 00:59:45.740
<v Joanne Lockwood>you need to heal yourself first and then you can reflect back on that

917
00:59:45.740 --> 00:59:49.500
<v Joanne Lockwood>trauma, that wound of past. So you have to work on yourself first.

918
00:59:49.980 --> 00:59:53.340
<v Joanne Lockwood>And because if you're trying to heal from that point where you're still hurting,

919
00:59:53.900 --> 00:59:57.100
<v Joanne Lockwood>you're going to bring that hurt into the conversation. So what you're saying there is.

920
00:59:57.100 --> 01:00:01.100
<v Joanne Lockwood>It's really important that heal thyself first, I think, is the key

921
01:00:01.100 --> 01:00:04.980
<v Joanne Lockwood>message. Understand thyself and not bring your trauma into

922
01:00:04.980 --> 01:00:08.710
<v Joanne Lockwood>somebody else's trauma. You can't, you can't take

923
01:00:08.870 --> 01:00:12.830
<v Silvia Causo>anyone. We're talking about in the context of my. Our practise. You

924
01:00:12.830 --> 01:00:16.710
<v Silvia Causo>can't take a client any deeper than you have been, you know, and

925
01:00:16.870 --> 01:00:20.670
<v Silvia Causo>the business actually, you know, if someone's running a business, you can't take it

926
01:00:20.670 --> 01:00:24.150
<v Silvia Causo>as further than what you actually prepared to.

927
01:00:26.390 --> 01:00:30.270
<v Joanne Lockwood>Yeah. And I think, you know, not

928
01:00:30.270 --> 01:00:34.120
<v Adrianne Arendse>an over. In an implicit way, modelling is a big part of

929
01:00:34.760 --> 01:00:38.760
<v Adrianne Arendse>what we do because we're navigating the territory we're trying

930
01:00:38.760 --> 01:00:42.280
<v Adrianne Arendse>to bring other people to. And that territory is alive, so you can't sort of

931
01:00:42.280 --> 01:00:45.320
<v Adrianne Arendse>wander through it and say, okay, well, I know what that is now because it's

932
01:00:45.320 --> 01:00:48.360
<v Adrianne Arendse>shifting, it's. The terrain's alive and.

933
01:00:49.240 --> 01:00:53.040
<v Adrianne Arendse>And also who you are. You know, I often like to start

934
01:00:53.040 --> 01:00:57.000
<v Adrianne Arendse>a session with the understanding that the version of somebody that walks

935
01:00:57.000 --> 01:01:00.180
<v Adrianne Arendse>into the room is the version I'm dealing with. Yes.

936
01:01:00.900 --> 01:01:04.780
<v Adrianne Arendse>Rather than this person I know for 10 minutes or 20 years, whatever it is,

937
01:01:04.780 --> 01:01:08.500
<v Adrianne Arendse>is who's coming into the room. It's the version of them. So if they're. If

938
01:01:08.500 --> 01:01:12.380
<v Adrianne Arendse>they were running five minutes late and they're harried, or there's a thought in there

939
01:01:12.380 --> 01:01:15.780
<v Adrianne Arendse>that's distracting him, or not, if they're happy, sad, all these things,

940
01:01:16.420 --> 01:01:20.180
<v Adrianne Arendse>those. That's who you're dealing with. And being

941
01:01:20.180 --> 01:01:24.060
<v Adrianne Arendse>able to sort of find people where they are. That's what I

942
01:01:24.060 --> 01:01:27.980
<v Adrianne Arendse>talk about is. Is finding the version of them that's in the room. So I

943
01:01:27.980 --> 01:01:31.700
<v Adrianne Arendse>don't bring my preconceptions of who. Who they are might

944
01:01:31.700 --> 01:01:35.460
<v Adrianne Arendse>be into that conversation. I can put those preconceptions aside and say,

945
01:01:35.460 --> 01:01:38.540
<v Adrianne Arendse>well, this is where they are. I could. I'm with you on that. And I

946
01:01:38.540 --> 01:01:42.220
<v Joanne Lockwood>encourage leaders to that as well. Where you're meeting people, where they're at. And as

947
01:01:42.220 --> 01:01:46.100
<v Joanne Lockwood>you say in that moment, if you're trying to correct behaviour, trying to figure out

948
01:01:46.100 --> 01:01:49.620
<v Joanne Lockwood>actually what's going on in your life right now, what's happened?

949
01:01:49.940 --> 01:01:53.540
<v Joanne Lockwood>Where are you? Are you feeling relaxed? Are you feeling happy, stressed, sad?

950
01:01:54.100 --> 01:01:58.100
<v Joanne Lockwood>Because all of that is firing of your brain. Your emotional triggers

951
01:01:58.100 --> 01:02:02.060
<v Joanne Lockwood>are going. And you can never go logical, you can never go to the prefrontal

952
01:02:02.060 --> 01:02:06.060
<v Joanne Lockwood>cortex. If people are still living in trauma or still living in whatever baggage

953
01:02:06.060 --> 01:02:09.899
<v Joanne Lockwood>they're carrying, as you say, into the room right now. And we're not

954
01:02:09.899 --> 01:02:13.780
<v Adrianne Arendse>asking leaders to be therapists either. We're just asking them to

955
01:02:14.020 --> 01:02:18.020
<v Adrianne Arendse>be. Just aware enough to be able to see

956
01:02:19.390 --> 01:02:23.070
<v Adrianne Arendse>there's something here I don't recognise. And then to become curious

957
01:02:24.030 --> 01:02:27.950
<v Adrianne Arendse>or offer curiosity to that, not just ask questions unnecessarily, because I'm not.

958
01:02:27.950 --> 01:02:31.750
<v Adrianne Arendse>Again, we're not asking them to be therapists. I mean, we are not therapists. But

959
01:02:31.750 --> 01:02:35.670
<v Adrianne Arendse>what we can do is facilitate space for exploration, for

960
01:02:35.670 --> 01:02:39.630
<v Adrianne Arendse>navigation. And if. If somebody needs whatever they need, there are ways

961
01:02:39.630 --> 01:02:43.430
<v Adrianne Arendse>for them to get it. But until they recognise that need and

962
01:02:43.430 --> 01:02:47.390
<v Adrianne Arendse>accept that need, you know, you're nowhere. We

963
01:02:47.390 --> 01:02:51.110
<v Silvia Causo>were talking to someone the other day about this conversation. Is a. Is a

964
01:02:51.110 --> 01:02:54.710
<v Silvia Causo>CEO of business and he says, but I can't just.

965
01:02:54.790 --> 01:02:58.510
<v Silvia Causo>It's already difficult to run a business. I can't look after. Think about

966
01:02:58.510 --> 01:03:02.230
<v Silvia Causo>everybody else, what all my team members feel. And

967
01:03:03.590 --> 01:03:06.870
<v Silvia Causo>the point is, you don't have to look after them, you need to provide them

968
01:03:06.950 --> 01:03:10.230
<v Silvia Causo>space. And this is what we trying to bring to business space.

969
01:03:10.390 --> 01:03:14.170
<v Silvia Causo>Opportunities for your own people to look at this stuff,

970
01:03:14.170 --> 01:03:18.130
<v Silvia Causo>to look at themselves. Opportunities. Because we live two thirds of

971
01:03:18.130 --> 01:03:22.010
<v Silvia Causo>our lives is work, work, you know, work needs to take a responsibility.

972
01:03:22.090 --> 01:03:25.650
<v Silvia Causo>How much extracts from us. It's just a question of providing

973
01:03:25.650 --> 01:03:29.129
<v Silvia Causo>opportunity, not just, oh, I'll provide you with extra

974
01:03:29.610 --> 01:03:32.730
<v Silvia Causo>half an hour for a walk or, you know, I'll put a plant in the

975
01:03:32.730 --> 01:03:36.650
<v Silvia Causo>office that does a little bit. But the, the

976
01:03:36.650 --> 01:03:39.530
<v Silvia Causo>work is deep inside of us, really

977
01:03:40.090 --> 01:03:43.930
<v Silvia Causo>rehumanizing the workplace, rehumanizing humans.

978
01:03:43.930 --> 01:03:47.930
<v Joanne Lockwood>Sylvia, Adrian, we could talk all day and I mean, we've been chatting now for.

979
01:03:48.330 --> 01:03:51.810
<v Joanne Lockwood>Wow, over. Over an hour and a half and a bit time in the green

980
01:03:51.810 --> 01:03:55.690
<v Joanne Lockwood>room as well. It's been fascinating to get to know you both and I love

981
01:03:55.690 --> 01:03:59.090
<v Joanne Lockwood>the conversation. I think we've got a lot of lost synergy in what we think

982
01:03:59.090 --> 01:04:02.810
<v Joanne Lockwood>about and it's really powerful and I'm very envious about your.

983
01:04:03.050 --> 01:04:06.930
<v Joanne Lockwood>Your cold water swimming and your idyllic Cornwall life. It sounds.

984
01:04:06.930 --> 01:04:10.640
<v Joanne Lockwood>Sounds perfect. How could people get hold of you? Well, we have a website

985
01:04:10.800 --> 01:04:14.560
<v Adrianne Arendse>that's leadandbelong.com and it's l E A D

986
01:04:14.960 --> 01:04:18.840
<v Adrianne Arendse>A N D B O L O N G B A B l o

987
01:04:18.840 --> 01:04:22.400
<v Adrianne Arendse>n g.com and there's an email address. It's

988
01:04:22.400 --> 01:04:26.400
<v Adrianne Arendse>infoadandbelong.com Again, I n F O at

989
01:04:26.480 --> 01:04:30.140
<v Adrianne Arendse>L E a d a N-B-E l o n

990
01:04:30.260 --> 01:04:34.090
<v Adrianne Arendse>g.com and we've got profiles on LinkedIn individually and

991
01:04:34.090 --> 01:04:38.090
<v Adrianne Arendse>we're. We're gently active there. I'll. I'll

992
01:04:38.090 --> 01:04:41.970
<v Joanne Lockwood>put full details in the show notes rather than you have to spell

993
01:04:41.970 --> 01:04:45.810
<v Joanne Lockwood>your names out, both of you. It's for native English

994
01:04:45.810 --> 01:04:49.610
<v Joanne Lockwood>speakers. Read the show notes to get the spelling because

995
01:04:49.690 --> 01:04:53.490
<v Joanne Lockwood>Adrianne is not spelled as you would imagine and Sylvia is

996
01:04:53.490 --> 01:04:57.130
<v Joanne Lockwood>obviously, but Adrianne isn't. So, yeah, read. Read the notes, look at the

997
01:04:57.130 --> 01:05:00.570
<v Joanne Lockwood>subtitles, the captions and please do contact

998
01:05:00.730 --> 01:05:03.440
<v Joanne Lockwood>Adrianne and Sylvia because you'd love to hear from people. Yeah,

999
01:05:04.320 --> 01:05:08.120
<v Joanne Lockwood>absolutely. Absolutely is. Yeah. I feel that it's. Work is

1000
01:05:08.120 --> 01:05:11.520
<v Silvia Causo>needed. Work is needed for sure. For sure. Definitely.

1001
01:05:11.600 --> 01:05:15.360
<v Joanne Lockwood>Definitely. Well, thank you so much. It's been an absolute

1002
01:05:15.360 --> 01:05:19.360
<v Joanne Lockwood>pleasure. Thank you. Thank you. As

1003
01:05:19.360 --> 01:05:23.200
<v Joanne Lockwood>we bring this conversation to a close, I want to express my

1004
01:05:23.200 --> 01:05:27.040
<v Joanne Lockwood>deepest gratitude to you, our listener, for lending your

1005
01:05:27.040 --> 01:05:30.410
<v Joanne Lockwood>ear to and heart to the cause of inclusion.

1006
01:05:31.290 --> 01:05:34.970
<v Joanne Lockwood>Today's discussion struck a chord. Consider subscribing to

1007
01:05:34.970 --> 01:05:38.970
<v Joanne Lockwood>Inclusion Bites and become part of our ever growing community

1008
01:05:39.610 --> 01:05:43.250
<v Joanne Lockwood>driving real change. Share this journey with friends, family and

1009
01:05:43.250 --> 01:05:46.650
<v Joanne Lockwood>colleagues. Let's amplify the voices that matter.

1010
01:05:47.370 --> 01:05:51.210
<v Joanne Lockwood>Got thoughts, storeys or a vision to share? I'm all

1011
01:05:51.210 --> 01:05:52.850
<v Joanne Lockwood>ears. Reach out to

1012
01:05:52.850 --> 01:05:56.340
<v Joanne Lockwood>jo.lockwood@seechangehappen.co.uk

1013
01:05:56.820 --> 01:06:00.700
<v Joanne Lockwood>and let's make your voice heard. Until next time, this

1014
01:06:00.700 --> 01:06:04.700
<v Joanne Lockwood>is Joanne Lockwood signing off with a promise to return with

1015
01:06:04.700 --> 01:06:08.580
<v Joanne Lockwood>more enriching narratives that challenge, inspire and

1016
01:06:08.580 --> 01:06:12.420
<v Joanne Lockwood>unite us all. Here's to fostering a more inclusive world one

1017
01:06:12.420 --> 01:06:15.140
<v Joanne Lockwood>episode at a time. Catch you on the next bite.