00:00 Discovering cultural intelligence through business
03:46 Millennium bug and collaborative research
07:22 Explaining cultural intelligence
10:32 Being consciously inclusive
13:57 Changing societal expectations
17:12 Volunteering with Saliha post-9/11
20:50 Living with triplets and MS challenges
26:51 Pride and stigma of national flags
28:06 Discussing nationalism and identity complexities
30:50 Discussing diversity and inclusion challenges
36:23 Using CQ in conversations
37:29 Developing cognitive subroutines
42:51 Changing my mum's perspective
43:53 Staying calm during conflict
47:58 Discussing accountability and open-mindedness
50:16 Listening to Audible while walking